ibis Santos Gonzaga Praia

Hotels
•
ibis
7.8 (604 reviews)
Avenida Vicente de Carvalho, 50 Torre II , Santos , br
+55 13 2127-1660

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Lift / Elevator
Laundry
Bar
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
6.85
Frequent mentions of poor cleanliness and issues in the bathrooms.
Service
8.81
Positive feedback on the attentiveness and professionalism of the staff.
Location
8.85
Consistently praised for its proximity to the beach.
Room Quality
6.81
Some reviews noted small, uncomfortable rooms and maintenance issues.
Amenities
7.84
Mentioned improvements needed, but also some good experiences.
Value for Money
7.3
Some reviews noted a poor value for the quality of facilities.
Food and Beverage
7.85
Generally positive comments about breakfast, but with some suggestions for improvement.
Overall Experience
8.12
Mixed reviews indicating it met basic expectations, but improvements are needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:14

Property Description

Modern Accommodations
Experience comfort in every room with air conditioning, flat-screen TVs, and private bathrooms stocked with free toiletries and a hairdryer.

Convenient Amenities
Benefit from a 24-hour front desk ready to assist you anytime during your stay.

Prime Location
With Flags Square and Gonzaga Beach just steps away, and close proximity to Sao Paulo/Congonhas Airport, ibis Santos Gonzaga is the ideal choice for your Santos getaway.

Book now to enjoy a seamless stay at ibis Santos Gonzaga!

Important information:

Please note that each room can accommodate just one pet with maximum weight of 15 kg. Guests traveling with pets must present valid vaccination documents of the animal upon check in. Please note that pets are not allowed in the restaurant or bar and guests cannot leave pets unaccompanied in the room. Please contact the hotel for further details.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's IDGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

7.8
Based on 604 reviews
Cleanliness: 6.85
Service: 8.81
Location: 8.85
Room Quality: 6.81
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 7.85
Overall Experience: 8.12
D
Danilo • couple • br
7
2026-08-21 • via Nuitee
M
maria • family_with_children • br
7
boa, senti falta de cadeiras e guardasol p/ praia
Pros:

café da manhã bom, equipe de atendimento no checkin muito boa! Localização Boa

Cons:

Instalações, preço para o período

2026-08-21 • via Nuitee
E
Edinêbarros • solo_traveller • br
7
2026-08-21 • via Nuitee
R
ricardo • couple • br
8
2026-08-20 • via Nuitee
C
chu fa • couple • br
8
Localização excelente. Segurança em ter estacionamento convencido na ebtrada do hotel.
Pros:

Localização excelente.
Café da manhã bem servido, boa qualidade e variedade.
Equipe cordial.
Estacionamento funcionou muito bem. Pessoal cordial, eficiente, muito bem preparado .

Cons:

Sento falta kit de higiene:
pasta de dentes, toca de banho etc
Toalhas de banho pareciam uma lixa.

2026-08-18 • via Nuitee
F
Fidalgo • couple • br
10
Excelente
Pros:

Todos os colaboradores sempre gentis e educados, café da manhã muito bom

2026-08-17 • via Nuitee
N
Nunes • solo_traveller • br
8
Pros:

Cama confortável e localização

Cons:

Café da manhã muito caro

2026-08-17 • via Nuitee
A
Ayltom Correia • family_with_children • br
7
2026-08-17 • via Nuitee
C
Carlos Alberto • couple • br
10
Pros:

Café da manhã e colaboradores excelentes

Cons:

Apesar de confortável o quarto era um pouco antigo e um odor estranho no banheiro

2026-08-17 • via Nuitee
L
Luciana • extended_group • br
8
Pros:

café e preço

Cons:

taamanho dos quartos

2026-08-16 • via Nuitee
M
Marieke • extended_group • nl
6
Prima hotel voor 1 nachtje
Pros:

De lokatie was top! Dichtbij het strand

Cons:

Plankjes op de kamer hingen los. Zeer kleiner kamer.

2026-08-15 • via Nuitee
W
Wladmir • couple • br
7
2026-08-15 • via Nuitee
T
TATIANE • solo_traveller • br
10
Pros:

Ótima recepção

Cons:

Nada a declarar

2026-08-14 • via Nuitee
A
Angélica • family_with_children • br
7
Simples
Pros:

A localização excelente!

Cons:

a cama é bem antiga e pequena, o box do banheiro não estava tão limpo e o quarto precisa de reforma.
Outro ponto positivo é o café da manhã que é nota 10000 tudo bem fresquinho com muitas opções.

2026-08-14 • via Nuitee
P
Pessoa • solo_traveller • br
10
2026-08-14 • via Nuitee
E
Eduardo • solo_traveller • br
10
2026-08-13 • via Nuitee
L
Lourenco • solo_traveller • br
8
Pros:

Localização é muito boa.

Cons:

Custo de garagem e café da manhã, tornam o custo final da estadia muito caro para o padrão do hotel.
Ducha do banheiro espalha demais a água e iluminação do lavatório fraca para fazer barba e maquiagem.

2026-08-12 • via Nuitee
H
Helen • extended_group • br
8
2026-08-12 • via Nuitee
M
Melo • solo_traveller • br
10
Pros:

Atendimento 24 horas

2026-08-12 • via Nuitee
S
Salvi • family_with_children • br
9
2026-08-12 • via Nuitee