ibis Santos Valongo

Hotels
•
ibis
8.3 (813 reviews)
Praça Lions Clube 420 , Santos , br

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent reception and staff friendliness
Convenient location (near work/rodoviária/historic center)
Comfortable and secure rooms
Quiet / good for rest
Welcoming gestures (welcome card, small gifts)
Good view of the port
Polite and professional team
Consistent hotel standard (Ibis-like reliability)
Cons:
Musty / mold smell in some rooms
Breakfast quality and price (often charged extra)
Slow food service at times
Missing toiletries or towels on arrival
Paid parking
Weak Wi‑Fi signal during peak use
Perceived poor value for money by some guests
Location has limited nighttime options for some

Categories

Cleanliness
6.8
Multiple reviews mention musty / mold smell in rooms and occasional dirty towels or missing hygiene items, indicating below-average cleanliness consistency.
Service
9.8
Numerous comments praise reception and staff (names cited, quick room changes, friendly assistance), indicating excellent and consistently strong service.
Location
9.2
Many guests emphasize proximity to work, rodoviária and historic center and good views of the port; some note limited nighttime options or distance from city center, but overall location is a strong positive.
Room Quality
9
Guests report comfortable, secure rooms and good accommodations overall, though a few mention musty odor and occasional missing items.
Amenities
7.5
Breakfast and F&B service receive mixed to negative comments; parking is paid separately and occasional slow service or weak Wi‑Fi noted, so amenities are uneven.
Value for Money
7.2
Several guests question cost versus benefit (price not cheap, breakfast charged extra), suggesting value is below the overall average.
Food and Beverage
7
Frequent criticism of breakfast (quality and price) and occasional slow preparation of meals; some positive mentions but overall F&B is a weak point.
Overall Experience
9.9
Many guests describe excellent stays, strong hospitality and willingness to return or recommend; overall impressions are highly positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 21:43

Property Description

Modern Accommodation with Convenient Amenities
Experience comfort and convenience at ibis Santos Valongo, ideally located near Santos Bus Station. Enjoy our air-conditioned rooms equipped with a desk, safety deposit box, and a flat-screen TV. The hotel offers free bikes, private parking, a restaurant, and a bar for your enjoyment.

24-Hour Front Desk and Free WiFi
Our 3-star hotel features a 24-hour front desk and luggage storage space, ensuring a seamless stay. Stay connected with complimentary WiFi throughout the property.

Nearby Attractions and Shopping
Explore Santos with ease as Miramar Shopping is just 5.9 km away. Visit Brisamar Shopping and Litoral Plaza Shopping for a retail therapy session. Don't miss out on the convenience of being just 66 km from Sao Paulo/Congonhas Airport.

Book your stay at ibis Santos Valongo now for a memorable experience!

Important information:

According to Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents and presented along with notarized copies of their IDs.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID

Please note that only one small dog with a maximum weight of 15 kg can be accommodated in each room upon previous request and at a surcharge. Guests traveling with pets are required to present a valid vaccination document of the animal upon check-in. Please note that pets are not allowed in the restaurant and bar areas and must not be left unaccompanied in the rooms. Please contact the property for further details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.3
Based on 813 reviews
Cleanliness: 6.8
Service: 9.8
Location: 9.2
Room Quality: 9
Amenities: 7.5
Value for Money: 7.2
Food and Beverage: 7
Overall Experience: 9.9
F
fernanda • solo_traveller • br
5
Local limpo e bom atendimento, porém quarto pequeno.
Pros:

Do atendimento, da limpeza.

Cons:

Quarto pequeno , cobrança indevida.

2026-08-15 • via Nuitee
D
DROZNIAK DIAS DA SILVA • solo_traveller • br
10
2026-08-15 • via Nuitee
H
Hamilton • solo_traveller • br
10
Pros:

Atendimento excepcional, parabenizar o Cleidosn pela atenção e profissionalismo

2026-08-15 • via Nuitee
D
DROZNIAK DIAS DA SILVA • solo_traveller • br
10
Pros:

O acolhimento por parte de todos funcionários.

Cons:

Do odor do local.

2026-08-15 • via Nuitee
A
Andrea • solo_traveller • br
8
Pros:

Hotel novo, tudo bem arrumadinho, cama e chuveiro bons!

Cons:

Região do entorno e ruim, mas é zona portuária, né? Pra quem precisa estar ali a trabalho, que foi meu caso, foi bom, mas pra sair e comer fora tem que ir pra orla de Santos pois lá vai ter boas opções.

2026-08-14 • via Nuitee
L
Luis • solo_traveller • pe
7
Personal MUY ATENTO AMABLE
Pros:

Desayuno buffet

Cons:

No limpiaron mi cuarto :( y eso que dejé el cartel de que lo hagan

2026-08-14 • via Nuitee
Ággelos • solo_traveller • br
8
2026-08-12 • via Nuitee
B
Beatriz de Paula • solo_traveller • br
9
Pros:

O lugar é ótimo, limpo, bem organizado, achei bem chique.

Cons:

Um del vale é 11 reais. A agua é em lata invés de garrafinha, precisa de duas latinhas pra ter a quantidade de uma garrafa.

2026-08-09 • via Nuitee
A
André Luís • couple • br
9
2026-08-07 • via Nuitee
R
RODERLEI • solo_traveller • br
6
Caro demais e sem estrutura
Pros:

Nada diferente,tudo normal

Cons:

Hotel velho,com carpete,sem estacionamento,sem café da manhã,água a 10 reais(um absurdo)

2026-08-03 • via Nuitee
R
Raniery • solo_traveller • br
10
Viagem a trabalho.
Pros:

Localização, próxima ao local de trabalho.

Cons:

Torneira da pia do banheiro estava com defeito.

2026-07-25 • via Nuitee
R
Rogério Guilhermeti • solo_traveller • br
9
2026-07-23 • via Nuitee
D
Davi • solo_traveller • br
6
melhore o almoço e janta
Pros:

tudo , menos o almoço e janta

Cons:

almoço e janta

2026-07-23 • via Nuitee
A
Aline • solo_traveller • br
10
2026-07-22 • via Nuitee
G
Gilberto • couple • br
8
tudo bem.
Pros:

quarto, recepção, café da manha, toda instalação do hotel.

Cons:

localização. pela distancia do centro da cidade de santos, e local onde esta zona do porto, deveria ter um custo mais baixo.

2026-07-21 • via Nuitee
A
Alice • solo_traveller • br
10
2026-07-20 • via Nuitee
A
Ana Paula • extended_group • br
8
Para estadia rápida é ok
Pros:

Café da manhã

Cons:

Cheiro de mofo

2026-07-20 • via Nuitee
E
Emerson • solo_traveller • br
6
Pros:

Próximo de onde trabalho

Cons:

Limpeza reposição de sabonete / toalha , quarto cheirando mofo, localização não tem opção a noite.

2026-07-18 • via Nuitee
E
Emerson • solo_traveller • br
6
2026-07-18 • via Nuitee
Y
Yvi • solo_traveller • br
10
2026-07-17 • via Nuitee