Comfort Hotel Pacific Cleveland

Hotels
•
Comfort
6.5 (803 reviews)
128 Middle Street , Cleveland , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Dated facilities
Noise disturbances

Categories

Cleanliness
5
Multiple reviews mention issues with dirtiness and maintenance, including mold and unclean rooms.
Service
8.5
Positive comments about staff friendliness and willingness to assist.
Location
9.5
Very frequently noted as a strong point in reviews, close to attractions.
Room Quality
5
Comments highlighted dated facilities and maintenance issues.
Amenities
5
Amenities received criticism for being of low quality and not functional.
Value for Money
5
Guests expressed feeling that prices are high relative to room quality and amenities.
Food and Beverage
7
Lack of mention about food and beverage quality; however, some positive comments noted.
Overall Experience
7
Overall mixed feelings due to bright spots in location and service contrasted with significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:49

Property Description

Modern Accommodation with Convenient Amenities

Featuring modern rooms with free WiFi and an outdoor pool, Comfort Hotel Pacific Cleveland offers a comfortable stay in Moreton Bay, Cleveland. Each air-conditioned room includes a flat-screen TV, refrigerator, and tea/coffee making facilities. Guests can unwind in rooms with private bathrooms and complimentary toiletries.

On-Site Bar and Additional Facilities

Guests can enjoy the convenience of an on-site bar and free private parking. The hotel also provides an onsite laundry, and during reception hours, access to a toaster and microwave in the foyer area.

Explore Nearby Attractions

Conveniently located 25 km from Brisbane city, guests can easily visit Margate and Redcliffe, both within 37 km from the property. Brisbane Airport is also just 22 km away.

Book your stay at Comfort Hotel Pacific Cleveland for a relaxing and convenient experience.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.5% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 803 reviews
Cleanliness: 5
Service: 8.5
Location: 9.5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 7
Overall Experience: 7
D
Donna • solo_traveller • au
7
Pros:

It is comfortable peaceful and great location

2026-06-26 • via Nuitee
J
Judith • family_with_children • au
7
Pros:

Location

Cons:

lovely unit but in dire need of an update

2026-06-22 • via Nuitee
S
Sharna • family_with_children • au
2
Would not return
Pros:

Leaving

Cons:

Over priced, staircase access only for upper floor, we had young kids, room stunk, beds sunken in, toilet seat brittle, urine still in the back crevis of toilet, sticky floors had to wear shoes inside, fridge froze all contents, uncomfortable stay….

2026-06-21 • via Nuitee
V
vicki • couple • au
8
2026-06-13 • via Nuitee
P
Patricia • solo_traveller • au
10
2026-06-09 • via Nuitee
T
Terese • couple • au
6
Good
Pros:

Great location

2026-06-04 • via Nuitee
N
niall • family_with_children • au
10
2026-05-29 • via Nuitee
L
Lynnette • solo_traveller • au
7
Comfortable and adequate. A bit tarnished but underneath a reliable gem.
Pros:

Proximity to local shops & amenities. Great staff, cleanliness and value for money.

Cons:

Generally dated & obviously struggling post COVID-19. Overlook this and hopefully your patronage & dollars can be spent bringing this worthy establishment back to life. It has the Good Bones needed to perform.

2026-05-28 • via Nuitee
J
John • solo_traveller • au
1
Pros:

Not much

Cons:

Our bed was wet. Smelt like urine

2026-05-25 • via Nuitee
D
Dawn • couple • au
6
Conveniently located with good parking
Pros:

Close to amenities.

Cons:

A bit run down, uncomfortable bed. Common areas run down and tired.

2026-05-25 • via Nuitee
W
Wes • couple • au
7
2026-05-23 • via Nuitee
C
Colin • couple • nz
8
Comfortable and the staff were obligi
Pros:

We like the room and will get it again

Cons:

A toaster would be nice if that is possible

2026-05-22 • via Nuitee
H
Heather • family_with_children • au
3
2026-05-17 • via Nuitee
P
Patricia • family_with_children • au
10
2026-05-16 • via Nuitee
P
Patricia • family_with_children • au
10
2026-05-16 • via Nuitee
C
Clare • family_with_children • au
10
Excellent stay close to RPAC
Pros:

Within walking distance of RPAC where I was performing, and close to all eateries.

2026-05-10 • via Nuitee
C
Cheryl • solo_traveller • au
10
Great stay
Pros:

Comfortable

Cons:

Nothing

2026-05-06 • via Nuitee
S
Swan • solo_traveller • au
8
2026-05-04 • via Nuitee
C
Cheryl • solo_traveller • au
10
2026-05-02 • via Nuitee
B
Brett • solo_traveller • au
10
Fantastic value
Pros:

The friendlyfemale at reception when I booked in

Cons:

Nothing

2026-04-29 • via Nuitee