Mövenpick Hotel City Star Jeddah

Hotels
•
Mövenpick
8.4 (1476 reviews)
Al-Madinah Al-monawarah Road, Albawadi District 21512 , Jeddah , sa
+966 12 618 0000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple named employees praised)
Excellent location (near airport, malls; quieter area)
Clean, spacious rooms in many reviews
Good amenities: rooftop pool, gym, coffee shop, Chocolate Hour
Cons:
Unresolved refund complaint (360 SAR) reported by multiple reviewers
Occasional room issues: humidity smell, old rooms, assigned smoking room
Housekeeping intrusion while guest was sleeping / check-in timing complaints
Some guests find price could be more affordable; no bathtub in some rooms

Categories

Cleanliness
8.2
Mostly praised as 'neat and clean' and 'spacious', though a few reports mention humidity smell and a housekeeping intrusion incident that lowered perceived consistency.
Service
9.2
Repeatedly praised across reviews: friendly, helpful staff with multiple named employees and consistent good reception and concierge service.
Location
9
Frequently highlighted as excellent—close to airport, malls and restaurants and praised for a convenient, quieter location.
Room Quality
8
Many guests found rooms spacious and well maintained, but some reported old rooms, humidity smell and being assigned a smoking room unexpectedly.
Amenities
8.8
Positive mentions of rooftop pool, gym, coffee shop and signature 'Chocolate Hour' indicate strong amenities offering.
Value for Money
7.2
Mixed sentiment: one review states excellent value, but others cite pricing concerns and an unresolved refund (360 SAR) that negatively impacted perceived value.
Food and Beverage
8.6
Generally positive references to restaurant and special offerings (Chocolate Hour); one guest wished for tub in bathroom but F&B service and offerings are well regarded.
Overall Experience
8.2
Overall stays described as excellent and special with many repeat guests and strong service; isolated operational issues (refund, housekeeping entry) slightly reduced the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:02

Property Description

Luxurious Accommodation with Convenient Location
Indulge in 5-star service at Mövenpick Hotel City Star Jeddah, where elegance meets convenience just steps away from Al Harthy Exhibition Centre. Relax in air-conditioned rooms with flat-screen TVs and pamper yourself with plush bathrobes and free toiletries in the private bathrooms.

Unwind and Dine
Savor culinary delights at the 3 food & beverage outlets, offering everything from authentic Arabic cuisine to a rooftop lounge serving shisha and light snacks. Enjoy a variety of dining experiences without leaving the hotel premises.

Relaxation and Recreation
Take a dip in the year-round outdoor pool, soak up the sun on the terrace, or make use of the free WiFi throughout the hotel. With a 24-hour front desk and a hairdresser on-site, every comfort is at your fingertips.

Book now to experience the perfect blend of luxury and convenience at Mövenpick Hotel City Star Jeddah.

Important information:

Mövenpick reserves the right to refuse bookings with more than 9 rooms, different policies and additional supplements may apply.

Please note breakfast will be replaced by Sohoor during the holy month of Ramadan.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Guest Reviews

8.4
Based on 1476 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9
Room Quality: 8
Amenities: 8.8
Value for Money: 7.2
Food and Beverage: 8.6
Overall Experience: 8.2
G
Gamal • couple • eg
10
Excellent
Pros:

Excellent

Cons:

Excellent

2026-08-08 • via Nuitee
B
Batool • couple • sa
10
2026-08-05 • via Nuitee
M
Mohamed • couple • sa
10
With respect to value for money, the hotel is excellent. I would definitely recommend it for others.
Pros:

The room was spacious, neat and clean. The staff are very friendly and helpful. The hotel is almost new.

2026-08-05 • via Nuitee
A
Ahmed • solo_traveller • sa
10
2026-07-22 • via Nuitee
S
Shereen • couple • sa
10
2026-07-22 • via Nuitee
N
Nasser • couple • sa
8
2026-07-22 • via Nuitee
D
Daniela • solo_traveller • ro
10
2026-07-22 • via Nuitee
G
Gamal • solo_traveller • eg
10
Excellent
Pros:

Fantastic

Cons:

Nothing

2026-07-21 • via Nuitee
W
Waseem • couple • sa
8
2026-07-21 • via Nuitee
H
Hany • solo_traveller • eg
5
2026-07-20 • via Nuitee
Y
Yahya • solo_traveller • sa
10
Pros:

اشكر كل القائمين في خدمة هذا الفندق وأخص الأخت في شفت العصر مايحظرني اسمها لاسلوبها الراقي وسرعة تجاوبهم ودماثة اخلاقهامع العلم اني حاجز ليلة ولم اجلس سوى ساعه لظرف طاري اجبرني على المغادرة

Cons:

لاشي

2026-07-19 • via Nuitee
مهند • couple • sa
6
Cons:

المخدات جيت عن طريق بوكينج

2026-07-17 • via Nuitee
I
Islam • solo_traveller • sa
8
2026-07-16 • via Nuitee
M
MAJDI • solo_traveller • tn
6
Cons:

Old rooms, smell of humidity…. I was assigned a smoking room while not a smoker

2026-07-14 • via Nuitee
H
hussam • solo_traveller • sa
10
2026-07-06 • via Nuitee
J
Jabr • solo_traveller • sa
9
موفنبيك جدة ترتاح بشدة
Pros:

الفندق عموماً راقي وموقعه ممتاز بعيد عن الزحمة
وموظفي الاستقبال راقين بالتعامل وممتازين وخصوصاً شخص اسمه حسن

Cons:

لم اجد شيئ لم يعجبني

2026-07-05 • via Nuitee
F
Frederik Evert • solo_traveller • za
9
2026-06-28 • via Nuitee
K
Kadry • solo_traveller • eg
9
2026-06-27 • via Nuitee
A
Abrahams • couple • za
9
Was great , had a good stay
Pros:

Its location and authentic look .

Cons:

I liked everything . Wish the bathrooms came with a tub

2026-06-23 • via Nuitee
A
Alshiyoukh • solo_traveller • sa
10
2026-06-16 • via Nuitee