Palette Legian Beach

Hotels
Zest Hotel
8.1 (887 reviews)
Jalan Werkudara No. 525 , Legian , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Rundown rooms

Categories

Cleanliness
7.06
There were multiple mentions of dirty rooms and poor cleanliness standards, including mould and stains.
Service
9.03
Many reviews praised staff for being friendly, helpful, and courteous.
Location
9.07
The location was frequently highlighted as excellent, being close to various attractions.
Room Quality
7.02
Rooms were described as rundown by some guests, with issues regarding furniture and cleanliness.
Amenities
8.05
While some amenities were appreciated, there were complaints about the quality of pool lounges and absence of certain items.
Value for Money
8.51
Multiple comments indicate a good value for the price, especially after discounts.
Food and Beverage
7.56
Food quality received mixed reviews, especially breakfast options, but there were positive mentions too.
Overall Experience
8.53
General sentiment was positive, with several guests expressing enjoyment but noting room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:48

Property Description

Luxurious Accommodation
Zest Legian by Swiss-Belhotel International offers air-conditioned rooms with flat-screen TVs and private bathrooms. Some rooms even feature a cozy seating area for added comfort.

Fantastic Facilities
Guests can enjoy a refreshing swim in the large swimming pool or unwind at the on-site restaurant and bar. The 24-hour front desk is ready to assist with luggage storage, laundry services, and more.

Convenient Location
Located just 400 meters from Double Six Beach, with Legian Beach and the Legian Art Market also nearby, Zest Legian is the perfect choice for travelers looking to explore the vibrant surroundings.

Book now for an unforgettable stay at Zest Legian by Swiss-Belhotel International!

Important information:

Airport transfer is available for additional fee. Please contact the hotel directly to arrange it.

The swimming pool will be closed due to a wedding event on 18 February 2024.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 887 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.53
M
McKinnon solo_traveller au
10
Pros:

The location and the staff

Cons:

The pillows were too hard

2026-05-26 via Nuitee
L
Linda solo_traveller au
4
Pros:

Sheets and towels were a light brown dirty colour,mould and soap scum in bathroom disgusting and noise from the bar across the road was very loud

2026-05-24 via Nuitee
C
Cheryl solo_traveller au
7
Very comfortable and a great location
Pros:

Location

Cons:

Nothing

2026-05-21 via Nuitee
N
newell solo_traveller au
6
2026-05-21 via Nuitee
K
Kel solo_traveller au
1
Look At Other Options than Palette in Legian.
Pros:

Good location

Cons:

I've stayed at this property for years when it was Zest. Once it changed management to Palette unfortunately it will be my last stay here. Poor service, too many things went wrong time and time again. There are many other options in Legian at the same price point that are far better. Try looking at other properties would be my recommendation if you're planning on staying in Legian.

2026-05-16 via Nuitee
S
Steven solo_traveller au
9
Pros:

Great value hotel stayed for 14 nights in excellent location of legian great restaurant choices and the beach a short walk away staff are very friendly and helpful room was clean and comfortable not a huge room but who lives in there room when on holidays. Roof top pool is cool.

2026-05-16 via Nuitee
T
Tracey solo_traveller au
4
Wouldn’t stay there again. Thankfully it was only for 2 nights.
Pros:

The people at reception was always helpful and tried to accommodate our request for change of rooms.

Cons:

The property was not clean and the linen was dirty and had holes in the bedding as well as the bath towels. Air conditioning was subpar.

2026-05-09 via Nuitee
J
Joanne solo_traveller au
7
Pros:

It was very central for shopping, restaurants/bars and the beach and the rooftop pool was lovely

Cons:

The restaurant/bar ran out of Bintang early in the evening and they kept getting our orders wrong

2026-05-04 via Nuitee
H
Hossain solo_traveller bd
7
2026-05-03 via Nuitee
T
Tracey extended_group au
3
Terrible however we did only use it as a transit place before moving into a Villa.
Pros:

Location.

Cons:

The linen and towels were old and had holes in both linen & towels. Air conditioning too loud and not working properly

2026-05-01 via Nuitee
K
Kylie couple au
4
Pros:

Location

Cons:

Rooms smell like mould bathroom dirty, taps and hoses rusty. Only stayed for 1 night wouldn’t stay anymore than that.
Only good thing was location central to everywhere.
Breakfast was average

2026-05-01 via Nuitee
L
Laree extended_group au
7
2026-05-01 via Nuitee
K
Kyle couple au
2
Low standards and wouldn’t reccomend
Pros:

The best thing about this property is the location.

Cons:

Booked and paid for a room with a balcony and once checked in and handed the keys we got to our room and all we had was a window with a view to a balcony with no access. We only booked this hotel so we could have a shower before our flight home. I went down to the desk and mentioned we had paid for a room with a balcony and only then did the guy on the front desk tell us there were none available. I told him that we should not have been able to book the room if it wasn’t available and he could have at least mentioned it to us when handing us the key. He told me they would refund 150,000rp however he later told us that the management denied this request so they kept our money and did nothing to rectify the issue.

Bathrooms are absolutely filthy and could do with some bleach and a scrub. Pool area old and furniture looks like it’s been handed down 17 generations. Sat at the restaurant to have a meal for lunch and the girl behind the bar gave us a smile and looked back at whatever she was doing only one other person seated and we left after 10 minutes to eat elsewhere)

2026-04-30 via Nuitee
S
SGAAFAR solo_traveller au
7
2026-04-29 via Nuitee
C
Cort Trent couple id
10
HAPPINESS
Pros:

CLEAN AND HAPPY STAFF

Cons:

SHOWER

2026-04-21 via Nuitee
M
Mikayla couple au
10
2026-04-18 via Nuitee
J
Joanne couple au
7
Just one night- not a place I would stay longer
Pros:

The staff were great, breakfast had a good selection. Ask for a room away from the street noise.

Cons:

The rooms could do with a coat of paint and new wall paper which was peeling.The pool on the roof could do with some cover, the water was warm. For the price it was ok.

2026-04-14 via Nuitee
D
Dorney couple au
6
Good value for money just needs some maintenance.
Pros:

The rooftop pool is large and has lounges and umbrellas. It is clean. I didn't use it this time but have many times in the past. It's a great location not far from the beach plenty of shop and restaurants around. The staff are always friendly. Even though it needs maintenance it is still good value for money and we love the location.

Cons:

I have stayed here from the opening of this hotel (formerly ZEST) and it is gradually declining. The beds are saggy. The aircon did not work well. The staff did offer me another room. Showers need deep cleaning and drains need cleaning (don't drain properly). Breakfast is adequate. Coffee not so good and juice is like cordial. The towels have been dyed grey , a good idea as before there were obviously washed in poor quality water like the sheets and were grey.

2026-04-13 via Nuitee
R
Rugeles solo_traveller au
4
Desagradable la limpieza.
Pros:

El desayuno estuvo buenísimo, muchas opciones disponibles! Y la cama muy cómoda!

Cons:

Fue demasiado desagradable llegar y ver que estaba demasiado sucio el baño, los espejos del baño salpicados, la ducha de vidrio estaba muy sucia, con partes negras en las esquinas, hasta la puerta del baño estaba sucia, se notaba que no se limpiaba hace mucho. Y otras partes de la habitación que no era agradable ni de tocar.
Mucho por mejorar.
Se escuchaba demasiado el ruido de la calle y de los pasillos.

2026-04-11 via Nuitee
R
Robert couple au
8
2026-04-09 via Nuitee