Palette Legian Beach

Hotels
Zest Hotel
8.1 (899 reviews)
Jalan Werkudara No. 525 , Legian , id

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Rundown rooms

Categories

Cleanliness
7.06
There were multiple mentions of dirty rooms and poor cleanliness standards, including mould and stains.
Service
9.03
Many reviews praised staff for being friendly, helpful, and courteous.
Location
9.07
The location was frequently highlighted as excellent, being close to various attractions.
Room Quality
7.02
Rooms were described as rundown by some guests, with issues regarding furniture and cleanliness.
Amenities
8.05
While some amenities were appreciated, there were complaints about the quality of pool lounges and absence of certain items.
Value for Money
8.51
Multiple comments indicate a good value for the price, especially after discounts.
Food and Beverage
7.56
Food quality received mixed reviews, especially breakfast options, but there were positive mentions too.
Overall Experience
8.53
General sentiment was positive, with several guests expressing enjoyment but noting room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:48

Property Description

Luxurious Accommodation
Zest Legian by Swiss-Belhotel International offers air-conditioned rooms with flat-screen TVs and private bathrooms. Some rooms even feature a cozy seating area for added comfort.

Fantastic Facilities
Guests can enjoy a refreshing swim in the large swimming pool or unwind at the on-site restaurant and bar. The 24-hour front desk is ready to assist with luggage storage, laundry services, and more.

Convenient Location
Located just 400 meters from Double Six Beach, with Legian Beach and the Legian Art Market also nearby, Zest Legian is the perfect choice for travelers looking to explore the vibrant surroundings.

Book now for an unforgettable stay at Zest Legian by Swiss-Belhotel International!

Important information:

Airport transfer is available for additional fee. Please contact the hotel directly to arrange it.

The swimming pool will be closed due to a wedding event on 18 February 2024.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 899 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.53
J
John solo_traveller au
8
Excellent budget hotel close to beach and restaurants
Pros:

Central to beach and restaurants.
Rooftop pool and rooms are comfortable and great value

Cons:

N/A

2026-06-20 via Nuitee
M
Michael Piceti solo_traveller br
6
Cons:

The room had a very strange smell, like a musty filter.

2026-06-17 via Nuitee
B
Bianca couple au
5
The location is great, but if you’re looking for a fresh, clean-feeling hotel, this isn’t the place.
Pros:

Location was great!

Cons:

The hotel could benefit from a thorough deep clean. The walls, doors, bathrooms and bed linen all appeared to need more attention to cleanliness.

2026-06-13 via Nuitee
J
jilly4444 solo_traveller au
7
PALETTE HOTEL IN LEGIAN
Pros:

Big, comfy bed. Cable TV and hot shower. Rooftop swimming pool was very good. It is value for money and in a good position.

Cons:

Front desk looked a bit shabby. Flowers or statues would have been good or maybe a Bali painting. Breakfast needs more variety of tropical fruit and hot tea, not just coffee. Plates had chips in them and cutlery was hard to find. Couches need reupholstering. It is looking a bit unloved and needs a renovation. Towels could be newer without holes.

2026-06-11 via Nuitee
P
Paula solo_traveller au
6
Palette
Pros:

Location rooftop pool

Cons:

It was a bit old and needs some upgrades

2026-06-11 via Nuitee
A
Angela couple au
1
Absolutely disgraceful
Pros:

Nothing, booked for 3 nights, left after the first night

Cons:

Did not get 2 Queen Balcony rooms as booked and paid for. White bed linen was grey, black grease on my pillow. Noise from water heater kept my sister awake all night

2026-06-10 via Nuitee
J
John couple au
8
Good experience
Pros:

Convenient and well priced

Cons:

N/a

2026-06-06 via Nuitee
M
McKinnon solo_traveller au
8
Needs work done to the hotel looking tired.
Pros:

Location was great and the staff very helpfull,the loverly girls at breakfast we very helpful

Cons:

As i had stayed here when it was zest,I feel it needs ro be freshened up with paint.
I really feel the steel rail up stairs near the pool REALLY need to be fixed before some one leans on them and falls off the roof and dies.
The decking around the pool needs to be addressed as well.

2026-06-05 via Nuitee
W
Wayne solo_traveller au
8
2026-06-02 via Nuitee
L
Lisa couple au
8
2026-06-01 via Nuitee
M
McKinnon solo_traveller au
10
Pros:

The location and the staff

Cons:

The pillows were too hard

2026-05-26 via Nuitee
L
Linda solo_traveller au
4
Pros:

Sheets and towels were a light brown dirty colour,mould and soap scum in bathroom disgusting and noise from the bar across the road was very loud

2026-05-24 via Nuitee
C
Cheryl solo_traveller au
7
Very comfortable and a great location
Pros:

Location

Cons:

Nothing

2026-05-21 via Nuitee
N
newell solo_traveller au
6
2026-05-21 via Nuitee
S
Steven solo_traveller au
9
Pros:

Great value hotel stayed for 14 nights in excellent location of legian great restaurant choices and the beach a short walk away staff are very friendly and helpful room was clean and comfortable not a huge room but who lives in there room when on holidays. Roof top pool is cool.

2026-05-16 via Nuitee
K
Kel solo_traveller au
1
Look At Other Options than Palette in Legian.
Pros:

Good location

Cons:

I've stayed at this property for years when it was Zest. Once it changed management to Palette unfortunately it will be my last stay here. Poor service, too many things went wrong time and time again. There are many other options in Legian at the same price point that are far better. Try looking at other properties would be my recommendation if you're planning on staying in Legian.

2026-05-16 via Nuitee
T
Tracey solo_traveller au
4
Wouldn’t stay there again. Thankfully it was only for 2 nights.
Pros:

The people at reception was always helpful and tried to accommodate our request for change of rooms.

Cons:

The property was not clean and the linen was dirty and had holes in the bedding as well as the bath towels. Air conditioning was subpar.

2026-05-09 via Nuitee
J
Joanne solo_traveller au
7
Pros:

It was very central for shopping, restaurants/bars and the beach and the rooftop pool was lovely

Cons:

The restaurant/bar ran out of Bintang early in the evening and they kept getting our orders wrong

2026-05-04 via Nuitee
H
Hossain solo_traveller bd
7
2026-05-03 via Nuitee
T
Tracey extended_group au
3
Terrible however we did only use it as a transit place before moving into a Villa.
Pros:

Location.

Cons:

The linen and towels were old and had holes in both linen & towels. Air conditioning too loud and not working properly

2026-05-01 via Nuitee