Pearl & Pebbles Eastbourne

Hotels
6.6 (1561 reviews)
12 Lascelles Terrace , Eastbourne , gb

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Dirty
Poor service
Amenities not as advertised

Categories

Cleanliness
5.1
Multiple reviews indicate that the hotel was dirty, poorly maintained, and not cleaned at all.
Service
6.1
Reviews highlighted poor service with unresponsive staff and long wait times.
Location
9.1
Good location mentioned in several reviews, contributing positively.
Room Quality
6.1
Rooms described as dirty, poorly maintained, with discrepancies from online images.
Amenities
5.1
Limited amenities reported, including broken lift and lack of food facilities.
Value for Money
8.1
Some guests perceived it as cheap but unworthy due to many issues.
Food and Beverage
6.1
No food facilities noted in reviews.
Overall Experience
7.1
General dissatisfaction noted; guests express they wouldn't return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 05:11

Property Description

Prime Location near Beach
Located just 200 metres from Eastbourne Beach, Pearl & Pebbles Eastbourne offers a convenient and picturesque stay by the sea.

Comfortable Rooms with Modern Amenities
The hotel provides 3-star accommodation with rooms equipped with a flat-screen TV, free WiFi, and private bathrooms stocked with complimentary toiletries. Guests can relax in comfort with quality bed linen and towels provided.

Nearby Attractions and Easy Access
With popular attractions like Eastbourne Pier and Glyndebourne Opera House within reach, as well as easy access to Brighton Marina and London Gatwick Airport, Pearl & Pebbles Eastbourne ensures a memorable and hassle-free stay.

Book your stay at Pearl & Pebbles Eastbourne now for a delightful seaside getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 1561 reviews
Cleanliness: 5.1
Service: 6.1
Location: 9.1
Room Quality: 6.1
Amenities: 5.1
Value for Money: 8.1
Food and Beverage: 6.1
Overall Experience: 7.1
D
Daniel solo_traveller gb
1
Never received my refund that was requested
2026-07-10 via Nuitee
R
Renate solo_traveller gb
7
2026-07-10 via Nuitee
N
Nick solo_traveller gb
3
2026-07-09 via Nuitee
Z
Zagarese solo_traveller gb
3
2026-07-09 via Nuitee
G
gemma couple gb
1
Do not book !!!!
Pros:

Not what is on the pictures Atall , very dirty stains in bed dirty and flys all in bathroom did not stay !!!!

Cons:

Not what is on the pictures Atall , very dirty stains in bed dirty and flys all in bathroom did not stay !!!!

2026-07-06 via Nuitee
L
Lesley solo_traveller gb
3
Didn't have high expectations as this was a 'bargain' hotel but it was not up to even basic standard
Pros:

No breakfast available in the hotel The only positive things in this ill-managed hotel were a quiet, cool, room and a comfy bed.

Cons:

No service at reception for much of the day, shoddy appearance of communal areas and no toilet paper in my room or in any of the 3 toilets on the ground floor. |Forced to go to another establishment to use their facilities!!!

2026-07-05 via Nuitee
K
Kayla couple gb
7
2026-07-05 via Nuitee
D
Debbie couple gb
5
2026-05-23 via Nuitee
N
Natalie solo_traveller gb
3
Insulted, offended, absolutely shocking.
Pros:

The room was better than expected after seeing the reception and the state of the other areas. It had obviously been refurbished.

Cons:

No food available after seeing it advertised as serving food, we were then told by reception we didn’t see that because it WAS being renovated but they ran out of money! The lift was out of order and was told to just use my legs to walk up the stairs, even though I am disabled! Was told we are not allowed to eat in our room so would need to eat the dirty reception area. This hotel is clearly being used as emergency accommodation by the council with drug users living here long term so the reception team may have a hard time, still no excuse to speak to paying customers unaware of this - like we have been forced to stay and should be grateful for a roof over our heads.

2026-05-17 via Nuitee
J
Jennifer family_with_children gb
3
Extremely disappointed and wouldnt stay again
Pros:

It was close to the seafront and restaurants

Cons:

we were told we had to swap rooms as first key card couldnt be read. No hot water. Milk was off and curdled. No wifi. Lift not working. No plug for bath. Filthy under the bed and bed sheets were dirty. Told to move to a 3rd room if we wanted to wash with 3 children.

2026-05-11 via Nuitee
S
Svetlana solo_traveller gb
7
Pros:

The kettle in my room was not working, thay come in the 5 days to bring more toilet pepper , they made the bad ones but never changed the tailes.

2025-11-18 via Nuitee
D
Dave couple gb
7
Pros:

Easy booking.

Cons:

Messy stairs outside, lift. Broken had to wait for towels.

2025-11-17 via Nuitee
M
Marion Burrows solo_traveller gb
5
Pros:

Good location. Comfortable bed. Facilities.

Cons:

No food facilities. No customer lounge area. Lift faulty going down from floor 2.

2025-11-13 via Nuitee
D
Devon couple gb
1
Absolutely vile hotel.
Pros:

Leaving.

Cons:

The receptionist is constantly unmanned. When you phone them they answer the phone half asleep at 11am. He phones you at 5pm to tell you he won't let you check in if you're later than 10pm after you tell him you'll be there within the hour. They cloned my card and I've been dealing with action fraud and the bank since because they make you pay the security deposit with card instead of cash as it says on the website. No hot water in the room. No kettle but they provide you with dirty glasses and teabags, but have a price list for tea and coffee in the reception. Wouldn't keep my pet fleas in this hotel.

2025-11-12 via Nuitee
E
El Mehdi extended_group gb
3
Cons:

I get charge extra money

2025-11-12 via Nuitee
J
Joe solo_traveller gb
6
2025-11-09 via Nuitee
A
Alayna couple gb
8
2025-11-07 via Nuitee
couple gb
2
Very poor and disgusting not cleaned at all
Pros:

Bathroom

Cons:

Most of everything

2025-11-02 via Nuitee
G
Ginge couple gb
2
Website room pictures not accurate.
Pros:

Location was good

Cons:

Room look nothing like on website. Very disappointed with aspects as you can see in pictures, some area's poorly cleaned or damaged.

2025-10-29 via Nuitee
A
Anthony family_with_children gb
6
2025-10-27 via Nuitee