YU! Smarthotels

Hotels
8.4 (898 reviews)
Vicente Rocafuerte # 250 y Manuel de J. Calle , Guayaquil , ec

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
8.36
Several reviews noted cleanliness issues, including unwashed sheets and unsanitary bathrooms.
Service
9.83
General sentiment around service was positive with mentions of good staff attentiveness.
Location
8.87
Location was praised for being near attractions, though some concerns about safety were raised.
Room Quality
7.32
Room quality was criticized for size and condition of linens; described as cramped and lacking amenities.
Amenities
7.85
Lack of amenities like TV and breakfast options received negative feedback.
Value for Money
8.31
Value was described negatively due to room size and service perceived as lacking for the price.
Food and Beverage
7.36
Food options were considered poor, with breakfast described as inadequate and lacking variety.
Overall Experience
9.33
Despite issues, many guests enjoyed their stay overall and highlighted good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:10

Property Description

Central Location
Located in the heart of Guayaquil, just 200 meters from Malecon 2000, YU! Smarthotels offers a convenient base to explore the city.

Modern Amenities
Enjoy the comfort of a TV in every room and stay connected with free WiFi available throughout the property. The private bathrooms add an extra touch of convenience to your stay.

24-Hour Service
Rest assured with our 24-hour front desk ready to assist you anytime during your stay. Whether you need local recommendations or any other assistance, our dedicated staff is here to help.

Book your stay at YU! Smarthotels now for a memorable experience in Guayaquil!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 898 reviews
Cleanliness: 8.36
Service: 9.83
Location: 8.87
Room Quality: 7.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 9.33
J
Jartyx solo_traveller ec
8
Acogedor, tranquilo y buen trato.
Pros:

El personal, el joven muy atento y respetuoso.

Cons:

El baño estaba limpio, pero si olía mal, deberían revisar el desagüe.
Pedí una plancha, pero me manchó mi ropa ya que está muy deteriorada. Recomiendo comprar una nueva.

2026-06-19 via Nuitee
R
Richard family_with_children ec
1
Pros:

Que el personal estuvo dispuesto a cambiarme de habitación ya que la primera que me habían asignado estaba sucia

Cons:

Los precios que están en la app no es lo que cobran en recepción ... y si preguntas suelen decir que son los impuestos

2026-06-17 via Nuitee
M
Malena couple ec
9
Pros:

Tranquilo y cómodo.

Cons:

El espacio es bastante pequeño, pero es realmente cómodo.

2026-06-14 via Nuitee
Z
Zambrano couple ec
7
standar
2026-06-09 via Nuitee
M
Marlon Bonoso solo_traveller ec
10
2026-06-08 via Nuitee
F
Franco Bertocchi solo_traveller it
10
Pros:

El personal se comporto de 10, excelente servicio

2026-06-05 via Nuitee
N
NAULA solo_traveller ec
8
Excelente relación costo bebeficio
Pros:

La ubicación es genial, cerca del malecon. Personal amable

Cons:

Habitación pequeña con lavamanos fuera del baño.

2026-06-02 via Nuitee
S
SP2836 solo_traveller ec
10
2026-06-01 via Nuitee
F
Fredy solo_traveller pe
8
Pros:

Muy Buena ubicacion

Cons:

El desayuno

2026-05-31 via Nuitee
H
Hector solo_traveller ec
8
2026-05-30 via Nuitee
V
Violeta solo_traveller pe
7
Buen, el relación calidad precio
Pros:

Si

Cons:

Ubicación, algo peligroso

2026-05-30 via Nuitee
J
Joceline solo_traveller ec
9
Pros:

La atención estuvo increíble y muy limpio el lugar

2026-05-30 via Nuitee
H
Héctor solo_traveller ec
8
2026-05-30 via Nuitee
P
Puertas Bravo solo_traveller ec
8
Pros:

El estacionamiento y la ubicación del hotel

Cons:

Podrían mejorar en limpieza y seria perfecto

2026-05-29 via Nuitee
D
Diana solo_traveller ec
5
Decayeron
Pros:

Diseño

Cons:

Limpieza

2026-05-27 via Nuitee
J
Juan Jose solo_traveller pe
10
Pros:

La ubicación y la comodidad.

Cons:

Si hay que mejorar el tema de limpieza en la habitación: hay zonas que se ve que no han limpiado en semanas. También imagino que necesitan mejores sistemas o maquinaria de lavado y secado para ropa de cama.

2026-05-19 via Nuitee
R
Rizzo solo_traveller ec
10
2026-05-19 via Nuitee
R
Rene couple de
5
Pros:

Es liegt sehr zentral

Cons:

Die Zimmer sind sehr hellhörig, das Badezimmer hat gestunken. Und von unserem Zimmer aus (1Etage) konnten wir rund um die Uhr die Obdachlosen auf der anderen Straßenseite sehen.

2026-05-19 via Nuitee
T
T.O. solo_traveller jp
3
2026-05-17 via Nuitee
I
Iván solo_traveller ec
9
Pros:

La habitación en general es muy bonita, es pequeña pero es bonita, la cama muy bien!

Cons:

Tal vez se pueda arreglar que el lavamanos este dentro del baño y poner toalla para las manos

2026-05-17 via Nuitee