The County Hotel

Hotels
7.5 (2008 reviews)
Salutation Square , Haverfordwest , gb
+44 1437 762144

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Family rooms
Pets allowed
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Good breakfast
Cons:
Uncomfortable mattress
Small bathroom
Noise from other guests
Draughty room

Categories

Cleanliness
6.83
Cleanliness received mixed reviews; multiple comments about thin pillows and draughty rooms.
Service
8.3
Staff are frequently described as friendly and accommodating.
Location
8.34
Location received positive remarks, particularly its proximity to the town center.
Room Quality
6.29
Room quality varies, with comments about uncomfortable beds and small bathrooms.
Amenities
7.32
Certain amenities were appreciated, though there were complaints about basic features.
Value for Money
7.78
Guests noted good value in relation to the price, but some amenities were lacking.
Food and Beverage
7.83
Breakfast was well-received, praised for value and quality.
Overall Experience
7.3
Overall experience was rated positively, with both good and bad aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:13

Property Description

Convenient Location

Located in Haverfordwest, The County Hotel is strategically positioned within close proximity to popular attractions such as Oakwood Theme Park and Folly Farm, making it an ideal choice for travelers seeking entertainment and leisure activities.

Diverse Dining Options

Indulge in a culinary journey at The County Hotel's restaurant offering a diverse menu featuring British, Indian, and Italian cuisine. With options for vegetarian, vegan, and gluten-free diets, there is something to satisfy every palate.

Comfortable Accommodations

Experience comfort and convenience in the well-equipped rooms at The County Hotel, each furnished with a desk for work or leisure. Enjoy the added perks of room service, free WiFi, and the option for private parking to enhance your stay.

Book your stay at The County Hotel now for a delightful and memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.5
Based on 2008 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.34
Room Quality: 6.29
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 7.3
J
John • solo_traveller • cy
9
2026-07-25 • via Nuitee
J
Justin • couple • no
5
2026-07-25 • via Nuitee
M
Michiel • couple • be
3
Nog nooit zo een hotel meegemaakt
Pros:

De kamer was ruim

Cons:

We kozen dit hotel omdat de foto’s van de kamer op Booking.com er goed uit zagen en dat de prijs mee viel. Eenmaal aangekomen verschoten we enorm. We hadden de ‘deluxe-kamer’ gekozen, maar waarom het die naam krijgt, snappen we niet. De matras van het bed was pijnlijk, de gordijnen waren te klein voor het raam, vochtplekken op het plafond, de verf op de muren was op verschillende plaatsen afgebladerd, … Op zich konden we daar mee leven. We verwachten geen luxe. De badkamer was een ander verhaal. Toen we de eerste keer in de kamer kwamen merkten we niets van bepaalde geuren. De badkamer was basic, maar leek oké. Van zodra we echter water gebruikten ontstond er een hevige urine- en rioolgeur. We hebben dit na de eerste nacht gemeld, maar kregen de reactie dat het hotel volboekt was, dat ze geen andere kamer konden geven en dat ze het kuispersoneel op de hoogte zouden brengen. Het was duidelijk dat dit niet de eerste keer was dat dit werd gemeld. Geen verbazing, verontschuldiging of aanbod voor een compensatie. De geur in de badkamer bleef de dagen erna dezelfde. Er werd ons nooit gevraagd of het was gebeterd of ze nog iets konden doen,… Onbegrijpelijk. Dit hebben we nog nooit meegemaakt. Ik schrijf nooit een negatieve review over een hotel, maar ons verblijf hier was onaangenaam (vooral door de geur in de kamer en het gebrek van een professionele opvolging).

De natuur in de omgeving is echter wel prachtig en in het stadje/dorp zijn er enkele heel goede restaurants die zeker de moeite zijn (bv The Forbidden Florist)!

2026-07-25 • via Nuitee
K
Keith • solo_traveller • gb
7
Comfortable apart from the lack of ventilation.
Pros:

Room was clean and comfortable.

Cons:

Windows couldn't open properly due to secondary double glazing, so I had to have a fan going 24/7 which only just made the room bearable.

2026-07-24 • via Nuitee
M
melanie • family_with_children • gb
8
Pros:

great location in the centre of everywhere we needed. easy to find and parking onsite is a bonus

2026-07-24 • via Nuitee
C
Chris • solo_traveller • gb
8
Pros:

Good location, short walk into town. Although the hotel was dated, small rooms etc it was good value for the money we paid.

Cons:

Rooms small, in need of decoration.

2026-07-23 • via Nuitee
J
Julie • solo_traveller • gb
7
Clean and very good value for money, stayed before so know what to expect
Pros:

Very reasonably priced

Cons:

Paintwork a little scuffed in public areas

2026-07-21 • via Nuitee
A
Anne-Marie • couple • gb
10
2026-07-21 • via Nuitee
A
Alex • couple • gb
1
The worst hotel I have ever stayed in.
Cons:

The mattress in the hotel room was the single worst mattress I have ever slept on in my entire life. Springs/coils sticking out at all angles. The most uncomfortable night's sleep ever! We were booked in for two nights and had to check out after the first (would've checked out on the night itself but reception closed at 10). Reading reviews this seems to be a common complaint so I cannot fathom why they haven't replaced them.

Towels were dirty, bathroom was tiny. Whole place felt rundown and unclean. Very noisy because of the main road outside, and the curtain didn't cover the full window so the room was far too bright. Breakfast was more expensive than their website claims, and a random bucket of wet rags was left under one of the tables. Parking on the private car park was £6 a night (why?) - they would not even refund this for the unused second night.

2026-07-20 • via Nuitee
K
Kurtis • couple • gb
10
2026-07-20 • via Nuitee
M
Mike • solo_traveller • gb
10
2026-07-20 • via Nuitee
D
Debra • solo_traveller • gb
6
2026-07-17 • via Nuitee
A
A.P. • couple • nl
4
Slechte locatie vanwege het hinderlijke verkeer rondom.
Pros:

Ontbijt was goed evenals de douche.

Cons:

De locatie. Enorm veel herrie door verkeer.

2026-07-16 • via Nuitee
W
Will • solo_traveller • gb
7
2026-07-16 • via Nuitee
A
Adam • solo_traveller • gb
8
2026-07-16 • via Nuitee
A
Anne-Marie • couple • gb
10
2026-07-15 • via Nuitee
C
Carol • couple • gb
8
Pros:

An older style & central property

2026-07-15 • via Nuitee
S
steve • couple • gb
9
Everything was fine
Pros:

Great for what we wanted

Cons:

No air con.
Very warm in room , even with a fan!!!

2026-07-13 • via Nuitee
K
Karen • solo_traveller • gb
8
2026-07-13 • via Nuitee
G
Gemma • family_with_children • gb
8
2026-07-13 • via Nuitee