Aston Inn Mataram

Hotels
•
Aston
8.8 (851 reviews)
Panca Usaha No 01 Mataram , Mataram , id
+62 370 7505000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Comfortable rooms
Good amenities
Cons:
Food quality issues
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
8.4
Some reviews mention cleanliness issues, particularly with food and room service.
Service
9.2
Consistently highlighted as excellent and friendly across several reviews.
Location
9.2
Described as perfect and conveniently located, especially for attending local events.
Room Quality
8.7
Several reviews noted comfortable and spacious rooms, though some aspects were considered basic.
Amenities
9
Facilities like the rooftop pool were well received; however, some areas appeared tired.
Value for Money
8.7
Generally considered good value but noted that cleanliness and breakfast could be better.
Food and Beverage
8.2
Mixed reviews on the quality of food, with several disappointments mentioned.
Overall Experience
9
Most reviews reflected a strong satisfaction with the overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:08

Property Description

Luxurious Amenities
ASTON Inn Mataram offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and a garden, providing guests with the perfect setting to relax and unwind during their stay.

Delightful Dining Options
Guests can indulge in delicious Indonesian cuisine at the hotel's restaurant or enjoy a refreshing drink at the on-site bar, ensuring a delightful culinary experience without having to leave the property.

Convenient Services
With a 24-hour front desk, airport transfers, shared lounge, and free WiFi, ASTON Inn Mataram ensures that guests' needs are met promptly and efficiently, promising a hassle-free and comfortable stay.

Experience luxury, convenience, and exceptional service at ASTON Inn Mataram. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.8
Based on 851 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 9
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
M
mohammed • solo_traveller • nl
7
Pros:

Personeel

2026-08-05 • via Nuitee
E
EvdF • solo_traveller • au
9
2026-08-05 • via Nuitee
B
Bilal • family_with_children • nl
9
2026-08-02 • via Nuitee
S
Sally • couple • au
6
Great location and staff
2026-08-02 • via Nuitee
E
Erik • couple • at
10
2026-07-12 • via Nuitee
S
Sally • family_with_children • au
10
Excellent location and staff
Pros:

Breakfast is great. Easy taxi ride to the shopping centre.

2026-07-05 • via Nuitee
F
Fliss • solo_traveller • id
10
Pros:

All of it, that's why I stay there often and safe parking for my motorcycle or my car, location unbeatable.....

Cons:

Nothing

2026-06-29 • via Nuitee
J
Jennifer • solo_traveller • fr
10
2026-06-24 • via Nuitee
M
Malte • solo_traveller • dk
10
2026-06-22 • via Nuitee
D
Djilani • couple • nl
9
2026-06-21 • via Nuitee
P
Paola • solo_traveller • it
8
2026-06-20 • via Nuitee
S
Stijn • couple • nl
10
2026-06-18 • via Nuitee
T
Tisya Andhini • family_with_children • id
8
2026-06-16 • via Nuitee
G
Guy • couple • be
8
Pros:

Très bon hôtel principalement destiné à une clientèle asiatique.

2026-06-13 • via Nuitee
L
Lisa • couple • fr
10
Pros:

Tout le personnel était très gentil et poli, et lorsque j’ai eu un problème, ils m’ont directement aidé.

2026-06-10 • via Nuitee
W
Win_C • couple • nl
9
Great stay.
Pros:

Great Location. Amazing staff. Tasty breakfast buffet and a nice pool to swim in. Also the location offers multiple local food options and 7/11 type stores nearby. Just be careful that you might get some traffic noise from time to time as it is located on a busy road.

Cons:

The room could have a slightly better noise cancellation as some french tourists who chose to be loud and disrespectful of others late at night and kept talking and shouting late and were easily heard through the balcony doors despite being closed. The staff should strictly stop people from late night gatherings at the pool after 10:00PM as most of the rooms are pool facing.

2026-06-09 • via Nuitee
C
clintw696 • Solo travel
10
Amazing Aston
Pros:

Fantastic experience and stay at the Aston in Lombok, food delicious and staff were Amazing!
Lanang the housekeeper was professional & friendly, plus Amazing at his job and left the room spotless whilst training other junior staff 🙏🏼

2026-06-08 • via Tripadvisor
C
Chisanga • solo_traveller • id
9
My stay at Aston Inn Hotel will always be etched in my heart as part of my Indonesian trip.
Pros:

The hotel staff were friendly and helpful.

2026-06-06 • via Nuitee
N
Nina • couple • nl
6
2026-06-02 • via Nuitee
M
Muhammad • couple • pk
9
2026-06-01 • via Nuitee