Best Western Plus The Ivywall Hotel - Palawan

Hotels
•
Best Western Plus
8.8 (1461 reviews)
Rizal Avenue Extension , Puerto Princesa City , PH

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable rooms
Good food
Cons:
Weak shower pressure
Hard bed for some guests
Limited gym equipment

Categories

Cleanliness
8.76
Rooms and common areas were clean, contributing to a pleasant stay.
Service
9.23
Staff were consistently friendly, helpful, and professional.
Location
9.27
Location was perfect, very close to the airport and everything needed.
Room Quality
8.22
Rooms were generally comfortable, but some mentioned bed firmness issues.
Amenities
8.75
Facilities were noted positively but some areas like the gym could use improvement.
Value for Money
8.71
Generally perceived as good value for the experience offered.
Food and Beverage
8.76
Food was great, contributing positively to the overall experience.
Overall Experience
8.73
Guests reported a wonderful experience with minimal negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:22

Property Description

Luxurious Accommodation
Indulge in comfort with air-conditioned rooms, flat-screen TVs, and private bathrooms with bathrobes and slippers for a relaxing stay.

Convenient Amenities
Enjoy free WiFi, a fitness center, indoor pool, and a restaurant offering delectable dishes. Benefit from complimentary airport pick-up and services like laundry, currency exchange, and transport arrangements.

Prime Location
Located near top attractions like Honda Bay and Palawan Museum, with the airport just a stone's throw away, explore the best of Puerto Princesa with ease.

Book your stay at Best Western Plus The Ivywall Hotel for a memorable experience!

Important information:

Please note that an incidental deposit amount equivalent to 1 night stay is required upon check-in.

===
Please note that the hotel offers free pick-up transfer from Puerto Princesa Airport. Guests are required to inform the property in advance of their arrival flight details if they wish to make use of this service. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PPS

Location

Guest Reviews

8.8
Based on 1461 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
L
Lourdes • couple • ph
8
Good!
Pros:

Good facilities and nice airport shuttle driver Robert.

Cons:

They did not provide bath mat like they used to.

2026-09-18 • via Nuitee
H
Hamid • solo_traveller • au
8
2026-09-13 • via Nuitee
S
sydneySF • couple • us
10
Great location, the staff is cordial, and the breakfast selection is good.
2026-09-10 • via Nuitee
D
David • solo_traveller • au
10
Great staff. Great location. Very nice hotel
Pros:

Great location

Cons:

All good

2026-09-06 • via Nuitee
J
Jonherbert4 • solo_traveller • cy
7
2026-09-05 • via Nuitee
C
Christian • solo_traveller • at
9
2026-09-04 • via Nuitee
I
Irene • solo_traveller • ph
8
Short, but sweet stay to celebrate multiple birthday celebration with friends for life ...
Pros:

Room : The mattress and pillows are so comfortable, not so tough but not so soft either. I had a good night's sleep!
Breakfast and Dining Area : Breakfast selection was good enough and the dining area is clean!

Cons:

Room: 1 pillow case has a stain (most likely not removed from washing). Didn't have the time to complain due to busy sched during my stay.
Dining Area : I just noticed one staff during my 2 days breakfast that provides "more" attentiveness to foreigners instead of being equally attentive to everyone- foreigner or locals =(

2026-09-03 • via Nuitee
V
Valeska • solo_traveller • cl
10
Hotel de lujo
Pros:

Esta catalogado como Hotel de lujo, asi que todas las referencias coordinación para los Tours, facilidades de jardinero o acceso a los lugares de interés está perfectamente ubicado

Cons:

Nada

2026-08-31 • via Nuitee
F
Fabio • solo_traveller • it
8
2026-08-31 • via Nuitee
R
Raj Yarsha • family_with_children • ch
8
grosses Zimmer
Pros:

Sehr grosses Zimmer.

Cons:

nichts

2026-08-28 • via Nuitee
F
Fabio • extended_group • it
8
Pros:

Bell'hotel, vicino all'aeroporto ma anche al centro di Puerto Princesa. Bella camera, un pò rumorosa l'aria condizionata, bella piscina, colazione buona.

Cons:

Hanno un banchetto per informazioni turistiche, ma serve solo a vendere i tour (al fiume sotterraneo, ecc,). Siccome noi volevamo andare per conto nostro a Sabang. non ci hanno saputo indicare i pulmini con posti "shared" che costano molto meno di un taxi per una distanza simile.

2026-08-28 • via Nuitee
C
Coralie • solo_traveller • fr
8
Pros:

Les équipements, sauna hammam et la salle de sport sont très appréciables.
La piscine est bien aussi, mais peut être bruyante en fonction de l'affluence.
Le petit déjeuner est exceptionnel.

Cons:

Chambre qui sentait l'humidité et était un peu petite.
Déçu du matelas.

2026-08-27 • via Nuitee
K
Karen • solo_traveller • sg
8
Stayed
Pros:

All the people who works there are very friendly and accomodating and location is good... Restaurant food are really good and worth the price.

Cons:

Bedsheets doesn't feel freshly washed maybe I was wrong but for me it doesn't feel like it. And no facility or anything for toddlers/kids(like a play area or room) .must invest on something to make every room smells good or fresh because that's one thing every guests notice the smell of the place and the room

2026-08-26 • via Nuitee
C
cristina • couple • ph
4
It felt like a 3 star hotel
Pros:

Location

Cons:

It has deteriorated very much. Specially house keeping

2026-08-24 • via Nuitee
P
Paul • solo_traveller • au
8
Pros:

The buffet and restaurant is amazing along with the super helpful and friendly staff.
Nice pool area and in house massage.

Cons:

The beds are super hard noisy haha

2026-08-24 • via Nuitee
L
LOURDES • family_with_children • ph
10
Pros:

Breakfast is good. Room are ok.

2026-08-22 • via Nuitee
K
Karen • solo_traveller • au
10
Clean and well appointed rooms , walk to restaurants and shopping centre. Outstanding service.
Pros:

Very clean, great location and helpful staff.

2026-08-19 • via Nuitee
N
Neil • couple • us
3
It was extremely unpleasant and the hotel staff wasn’t helpful. Go anywhere else.
Pros:

I didn’t find anything that I liked about it.

Cons:

There was no hot water in the shower and the pressure was really low. The bed was hard and squeaked loudly. The tv was obsolete and there were only a few channels with commercials and no phone connectivity. There was a loud event going on and the bass was loud through the floor. The aircon was old and intermittently got warm.

2026-08-16 • via Nuitee
B
Bruno Jacopo • couple • it
9
2026-08-14 • via Nuitee
P
Phillip • couple • au
8
Good
Pros:

Nothing

Cons:

Nothing

2026-08-14 • via Nuitee