Crown Hotel

Hotels
8.7 (1441 reviews)
90 High Street , Southwold , GB
+44 1502 722275

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Family rooms
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Some rooms too cold
Bar service delays
High food prices

Categories

Cleanliness
8.7
Overall clean with minor issues in some areas like bathroom cleanliness.
Service
9.2
Staff consistently described as friendly, helpful, and attentive.
Location
9.2
Great location mentioned multiple times, ideal for exploring.
Room Quality
8.2
Mixed reviews with some rooms being uncomfortable and issues with cold temperatures.
Amenities
8.7
Amenities well regarded, though some aspects like bar service need improvement.
Value for Money
8.2
Generally good but mentioned high prices for certain meals.
Food and Beverage
8.7
Food was praised, particularly breakfast, but some specific dishes noted as overpriced.
Overall Experience
8.7
Overall stay was positive despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:13

Property Description

Central Location on Southwold’s High Street
The Crown Hotel, located in Suffolk, is a charming retreat just a 4-minute walk from the seaside. Surrounded by shops and pubs, it offers a comfortable stay in the heart of the town.

Elegant Rooms with Modern Amenities
Each room at the Crown Hotel features a flat-screen TV, iPod docking station, seating area, and desk. The perfect blend of modern comforts and traditional charm awaits you in every corner.

Award-Winning Dining Experience
Indulge in a culinary delight at the hotel's restaurant, known for its carefully crafted dishes made from fresh, local ingredients. Pair your meal with a selection from the extensive wine list for a truly unforgettable dining experience.

Ready to experience the charm of Southwold at the Crown Hotel? Book your stay now and immerse yourself in comfort and luxury.

Important information:

Please note that each room can only accommodate 2 adults. Children's beds are available at an additional charge on request only.

3 rooms or more are subject to our group terms and conditions and must be booked directly with the hotel.

The Crown Hotel does not have a elevator and all of its bedrooms are located on the 1st and 2nd floors and are accessible via stairs only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.7
Based on 1441 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.7
S
Shickell • couple • gb
9
Fantastic location and beautiful rooms
Pros:

Great location, large bedroom and lovely en-suite

Cons:

Breakfast was a little underwhelming for the price

2026-09-19 • via Nuitee
A
Alistair • couple • gb
6
Nice stay but long waits.
Pros:

Rooms are nice old hotel style rooms. Traditional furnishings in all areas.

Cons:

The staff were polite and professional but far too busy leading to long waits for service and food in the restaurant, check in etc. Limited spaces in the car park.

2026-09-19 • via Nuitee
C
Carol • solo_traveller • gb
9
2026-09-18 • via Nuitee
R
rob • solo_traveller • gb
10
2026-09-18 • via Nuitee
K
Kim • solo_traveller • gb
5
Pros:

Food was good, a varied choice and cooked well. Central location plenty to do locally and lovely beach walks

Cons:

The room was quite drab, and small, there was no lounge area apart from a small room on the first floor not very appealing

2026-09-18 • via Nuitee
K
Kelvin • couple • gb
9
A very warm and welcoming place . Friendly staff , great breakfast and located in a very scenic setting
Pros:

It’s what you’d expect for a hotel of its age , historic , grand and very welcoming .

Cons:

Nothing

2026-09-17 • via Nuitee
D
Deborah • couple • gb
8
2026-09-17 • via Nuitee
D
Darnell • solo_traveller • gb
9
2026-09-16 • via Nuitee
G
Graeme • couple • gb
9
Pros:

Great location.
Friendly staff
Lovely room
Great food

Cons:

Lot of stairs to our room. Very hot in room. Good fan. Needed to leave windows open & accept early gull wake-up.

2026-09-12 • via Nuitee
E
Elizabeth • solo_traveller • gb
10
Lovely hotel in an excellent location.
Pros:

Visit this hotel at least once a year for our anniversary and it never disappoints. Love the linen, towels and comfort of the bed.
We will be back.

Cons:

Nothing.

2026-09-12 • via Nuitee
C
Caroline • couple • gb
1
Stay at the swan not the crown
Pros:

Location was good

Cons:

The bedroom smelt of a urinal, the bathroom attached had a awful smell the windows had anti bird spikes and were covered in piles of rubbish and the bathroom window had all toilet paper on them and awful experience if it was not for the sister hotel the swan sorting this experience out and going above and beyond we would have had nowhere to stay

2026-09-11 • via Nuitee
A
Alan • couple • gb
7
nice atmosphere room very small bathroom excellent
Pros:

was all fine

2026-09-09 • via Nuitee
D
Deanna • couple • gb
10
2026-09-07 • via Nuitee
M
MIKE • solo_traveller • gb
7
Pros:

The staff were excellent.
Dinner and breakfast were very good.

Cons:

The bedrooms were tired - in need of a re-fresh.
The views were not great - looking out onto untidy roof areas.

2026-09-06 • via Nuitee
R
Raymond • couple • gb
8
2026-09-02 • via Nuitee
S
Shantha • family_with_children • gb
8
Excellent food, comfortable stay
Pros:

Lovely rooms, a bit dated but lovely furniture, very homely feel, nice shower. The food is EXCELLENT. Had a delicious breakfast (Turkish eggs) and even better lunch. Nice sitting room as well. Parking very convenient too. Very comfortable bed, really perfect pillows.

Cons:

It could have a bit of a spruce up. Staff were friendly but there is a b&b feel to it, rather than fancy hotel.

2026-09-01 • via Nuitee
S
Sherine • family_with_children • gb
10
Wonderful mini break
Pros:

The room was spectacular. We stayed in room 4 which was the suite and had a separate bath and shower as well as a living room.

Cons:

The pillows are little too soft and flat for me but I still managed to sleep with no problem

2026-08-30 • via Nuitee
M
Max • couple • gb
10
2026-08-29 • via Nuitee
D
David • solo_traveller • gb
8
2026-08-28 • via Nuitee
F
Farrell • solo_traveller • gb
9
Pros:

The room was large, very clean and had everything we required.
Breakfast was delicious.

Cons:

One lady at breakfast was pleasant however when my friend asked for something that had been removed from the breakfast buffet, although she honoured the request, it was with some reluctance. I value excellent customer service and this was below my expectations.

2026-08-28 • via Nuitee