The Swan Hotel

Hotels
9.1 (1733 reviews)
Market Place , Southwold , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Staff occasionally inconsistent
Some cleanliness issues

Categories

Cleanliness
8.4
The bathroom looked tired and was not that clean in one instance.
Service
9.4
Staff generally good, though there were occasional lapses in service.
Location
9.4
Excellent location close to the sea and local pubs.
Room Quality
8.9
Rooms were comfortable but some had issues like excessive heat or a cold bathroom floor.
Amenities
8.9
Standard quality for this hotel tier.
Value for Money
8.9
Slightly over-priced but generally good value for the experience.
Food and Beverage
9.4
Breakfasts were excellent and the food in the restaurant was highly praised.
Overall Experience
9.5
General sentiment was very positive with most customers expressing enjoyment of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:38

Property Description

Luxurious Accommodation
The Swan Hotel in Southwold offers elegant 4-star accommodation with a blend of historic charm and modern amenities. From Nespresso machines to four-poster beds, each room is designed for comfort and style.

Culinary Delights
Indulge in a culinary journey at The Still Room and The Tap Room, where you can savor delicious dishes and locally brewed Adnams’ beers. Experience a taste of tradition and innovation in every bite.

Explore and Experience
Located just steps away from Southwold's high street and the beach, The Swan Hotel is the perfect base for discovering the town and its surroundings. Let our butler service and knowledgeable staff enhance your stay with tailored recommendations and guided tours.

Ready to immerse yourself in luxury and history? Book your stay at The Swan Hotel for an unforgettable experience.

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

The Garden Rooms are separate from the main building and are at the rear of the hotel. These rooms are our only dog-friendly rooms. They have a small garden area with an outdoor terrace and seating and views of Southwold Lighthouse.
Dogs are charged at £15 per dog per night, the hotel itself is not dog friendly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 1733 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 9.4
Overall Experience: 9.5
C
christine couple gb
10
Loved the hotel and will definitely look at returning and recommend it.
Pros:

Location was amazing for beach and town centre. Breakfast -staff were very accommodating and breakfast good. Room lovely.

Cons:

Needs brighter light where u can do hair and make up. Bathroom light good for everything else but needed better for make up.

2026-08-29 via Nuitee
K
Kelsey couple gb
10
Front desk service is impeccable. I went home and ordered the same duvet!
Pros:

Very good breakfast, 2nd day not as good as the first in terms of presentation and no hash browns ( or notice of the lack therof) but still great!

2026-08-26 via Nuitee
J
Jane couple gb
2
2026-08-26 via Nuitee
L
Lesley couple gb
9
Pros:

Welcoming,well organised and excellent staff.

2026-08-26 via Nuitee
P
PETER couple gb
10
Great time
Pros:

All good

2026-08-25 via Nuitee
P
Peter couple gb
10
Excellent stay in a wonderful hotel
Pros:

Great breakfast and room was wonderful and especially the roll top bath. Staff all very friendly and always ready to help.

Cons:

Nothing

2026-08-25 via Nuitee
T
Toby solo_traveller gb
10
Perfect hotel
Pros:

The hotel was really well decorated, cosy and welcoming. Our room was lovely and spacious with great facilities and a gorgeous claw footed bath. The staff were really friendly and did all they could to ensure you had a fabulous stay. The hotel is in a great position right near the beach and town centre.

2026-08-24 via Nuitee
S
Susan couple gb
8
Very relaxing. Great food and staff
Pros:

The location. The friendly staff

Cons:

Funny smell in the room

2026-08-24 via Nuitee
B
Benjamin family_with_children gb
9
Loved it.
Pros:

Beautfully done up. Really friendly staff. Great location.

Cons:

Tap room a bit dark and tucked away. Not really making use of the terrace. Slow service in tap room.

2026-08-22 via Nuitee
S
stephen solo_traveller gb
9
2026-08-22 via Nuitee
P
Philip couple gb
8
2026-08-22 via Nuitee
A
Anita couple gb
10
2026-08-21 via Nuitee
B
Barbara couple gb
9
Great hotel right in the town with parking
Pros:

Location

Cons:

The bed wasn’t made on the second day

2026-08-21 via Nuitee
H
Hannah family_with_children gb
9
Lovely stay
Pros:

It’s lovely, clean, fab interiors. Lovely touch leaving a goodie bag for my child. Made his stay very comfortable

Cons:

There was an event on the same evening that closed off some of the bar area

2026-08-21 via Nuitee
N
Nichola couple gb
9
2026-08-21 via Nuitee
A
Allestree couple gb
9
Very enjoyable stay in an excellent location
Pros:

Excellent breakfasts. Central location. Spacious room.

Cons:

The seagulls

2026-08-20 via Nuitee
J
John couple gb
9
2026-08-19 via Nuitee
A
Anne family_with_children gb
10
A perfect stay in beautiful Southwold
Pros:

A beautiful hotel, rooms were carefully thought out. Staff were exceptional, food was amazing

2026-08-18 via Nuitee
R
Robert couple gb
9
2026-08-18 via Nuitee
A
Anne family_with_children gb
10
2026-08-18 via Nuitee