WoodSpring Suites Baltimore White Marsh - Nottingham

Hotels
•
WoodSpring
5.3 (621 reviews)
4985 Mercantile Rd. , White Marsh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location was good
Quiet environment
Friendly staff in some cases
Cons:
Dirty rooms
Rude staff
Bugs in the room
Uncomfortable beds
Poor amenities

Categories

Cleanliness
3.26
Multiple reviews mentioned dirty rooms, bugs, and unclean bathrooms.
Service
7.23
Mixed experiences with service; some staff were rude while others were helpful.
Location
8.27
Location generally considered good; proximity noted in various reviews.
Room Quality
3.72
Poor room quality mentioned repeatedly; complaints about outdated facilities.
Amenities
4.75
Limited amenities noted; cleanliness affected use, such as having bugs and bad plumbing.
Value for Money
4.71
Many felt the price was not reflective of the service and room quality.
Food and Beverage
5.76
Not mentioned in reviews; assigned average value.
Overall Experience
4.73
Overall experiences were negative with only few positive notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:44

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location: Located in White Marsh, our hotel is within close proximity to Towson University, Clifton Park, and various other attractions.

Fitness Center and Free WiFi: Stay active during your stay with access to our fitness center, and stay connected with complimentary high-speed WiFi throughout the property.

Free Private Parking and Room Service: Enjoy the convenience of free private parking for guests with vehicles. Indulge in our room service options for a comfortable and relaxing stay.

Ready to experience a modern stay with convenient amenities? Book your stay at WoodSpring Suites Baltimore White Marsh - Nottingham now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.3
Based on 621 reviews
Cleanliness: 3.26
Service: 7.23
Location: 8.27
Room Quality: 3.72
Amenities: 4.75
Value for Money: 4.71
Food and Beverage: 5.76
Overall Experience: 4.73
L
Lashawnda • solo_traveller • us
1
Pros:

Nothing

Cons:

The rooms smell and roaches. Looked at the room and left immediately

2026-05-28 • via Nuitee
T
Tamica • couple • us
1
2026-05-28 • via Nuitee
W
Warren • solo_traveller • us
8
Solid stay
Pros:

Great location

Cons:

Elevator broken

2026-05-27 • via Nuitee
W
William • couple • us
1
Horrible... needs a to be update or replace...the fridge had rust on it.. the walls nees to be pain
Cons:

Customer service........I waited 20 mins to check in while the attendent was having a full conversation with a co worker

2026-05-25 • via Nuitee
R
Rodney • solo_traveller • us
1
Pros:

Nothing it smells horrible and there where roches

Cons:

I only stayed 5 minutes than I booked another hotel I would like my money back

2026-05-25 • via Nuitee
M
Michael • couple • us
4
2026-05-23 • via Nuitee
R
Robert • solo_traveller • us
1
This was the far worst hotel I ever stayed at and I will not be returning nor will I refer my worst enemy to stay there
Pros:

Just the location

Cons:

It was dirty the tub was clean it had pubic hair all in the tub and I had to run the water for a half hour before it got warm the bed was hard and uncomfortable

2026-05-22 • via Nuitee
M
Mario • couple • us
5
was very disappointed and had to find somewhere else
Pros:

location

Cons:

lobby smelled like dogs and synthetic hardwood on first floor was dirty and heavily worn.

2026-05-21 • via Nuitee
S
Shannan • extended_group • us
3
Wish I could get money back
Pros:

Available

Cons:

Upstairs person stopping around all night. My son had a room across the hall and had a roach and blood by the bathroom door under the sink area.

2026-05-20 • via Nuitee
D
David • solo_traveller • us
8
2026-05-12 • via Nuitee
C
Catherine • couple • us
4
Mother's Day getaway, perfect location. Wrong hotel 😩.
Pros:

The location was convenient and the morning staff were pleasant.

Cons:

Front Desk wait and having to yell hellooo
Sign that read dial 500 on lobby phone, but no lobby phone.
Room was very lackluster, looked old, and unattended, and outdated. Wallpaper bubbled up, dust/dirt buildup in the corners of the floor esp in the bathroom.
Having to wait til morning to shower due to no hot water.

2026-05-12 • via Nuitee
J
Jason • couple • us
6
Great bang for your buck
Pros:

Affordable, quite, clean

Cons:

Other guests seemed a little sketchy, but overall we had no issues

2026-05-11 • via Nuitee
O
Olatunde • solo_traveller • us
8
2026-05-08 • via Nuitee
J
JiaXin • couple • us
1
I booked online and it was confirmed and when I about to check in , they said no more room .
Pros:

I booked online and it was confirmed and when I about to check in , they said no more room .

Cons:

I booked online and it was confirmed and when I about to check in , they said no more room .

2026-05-07 • via Nuitee
K
Keionna • solo_traveller • us
1
2026-05-07 • via Nuitee
K
Kimberly • solo_traveller • ae
2
Cons:

Rooms were not clean nor did they look like the pictures

2026-05-05 • via Nuitee
F
Freeman • solo_traveller • us
5
Pros:

Front desk staff was professional

Cons:

The initial room was dirty

2026-05-04 • via Nuitee
G
George • solo_traveller • us
10
2026-05-03 • via Nuitee
H
Harold • couple • ca
1
Very Bad
Pros:

Did not had the chance to figure ut

Cons:

200$ for pet fee ??????????? I refused

2026-04-29 • via Nuitee
A
Armand • couple • us
7
2026-04-26 • via Nuitee