WoodSpring Suites Baltimore White Marsh - Nottingham

Hotels
WoodSpring
5.3 (641 reviews)
4985 Mercantile Rd. , White Marsh , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Location was good
Quiet environment
Friendly staff in some cases
Cons:
Dirty rooms
Rude staff
Bugs in the room
Uncomfortable beds
Poor amenities

Categories

Cleanliness
3.26
Multiple reviews mentioned dirty rooms, bugs, and unclean bathrooms.
Service
7.23
Mixed experiences with service; some staff were rude while others were helpful.
Location
8.27
Location generally considered good; proximity noted in various reviews.
Room Quality
3.72
Poor room quality mentioned repeatedly; complaints about outdated facilities.
Amenities
4.75
Limited amenities noted; cleanliness affected use, such as having bugs and bad plumbing.
Value for Money
4.71
Many felt the price was not reflective of the service and room quality.
Food and Beverage
5.76
Not mentioned in reviews; assigned average value.
Overall Experience
4.73
Overall experiences were negative with only few positive notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:44

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location: Located in White Marsh, our hotel is within close proximity to Towson University, Clifton Park, and various other attractions.

Fitness Center and Free WiFi: Stay active during your stay with access to our fitness center, and stay connected with complimentary high-speed WiFi throughout the property.

Free Private Parking and Room Service: Enjoy the convenience of free private parking for guests with vehicles. Indulge in our room service options for a comfortable and relaxing stay.

Ready to experience a modern stay with convenient amenities? Book your stay at WoodSpring Suites Baltimore White Marsh - Nottingham now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.3
Based on 641 reviews
Cleanliness: 3.26
Service: 7.23
Location: 8.27
Room Quality: 3.72
Amenities: 4.75
Value for Money: 4.71
Food and Beverage: 5.76
Overall Experience: 4.73
B
Bill D family_with_children us
2
Cons:

There were very large brown stains on the mattress the elevator was broken

2026-07-23 via Nuitee
T
Tony couple us
10
2026-07-22 via Nuitee
T
Tanisha family_with_children us
5
Pros:

The staff were friendly

Cons:

It was a roach in our bathroom

2026-07-21 via Nuitee
T
TRACY solo_traveller us
5
2026-07-21 via Nuitee
O
Olatunde solo_traveller us
6
2026-07-18 via Nuitee
A
Asia couple us
1
2026-07-16 via Nuitee
D
Docherty couple us
10
It was great
Pros:

Everything

Cons:

Nothing

2026-07-16 via Nuitee
S
Shelly family_with_children us
4
The staff was WONDERFUL
Pros:

The staff ... the staff is what would make me come back but the Roaches would prevent me from doing so

Cons:

Roaches they did come to spray almost immediately but still saw some afterwards

2026-07-15 via Nuitee
T
Toni family_with_children us
1
I paid for a hotel I didn’t even get to stay in the hotel cancelled gave me a confirmation of the cancellation but yet b
Pros:

It’s a pretty hotel. That’s only thing good it has going for itself

Cons:

I didn’t like that I booked it through booking but wouldn’t let me check in after 2:30am. If I can’t check in it should of had that detail in the booking or just not let me book it

2026-07-13 via Nuitee
Q
Quintin solo_traveller us
9
2026-07-10 via Nuitee
N
Narnia couple us
10
Pros:

Everything

Cons:

Everything

2026-07-10 via Nuitee
J
Jason solo_traveller us
4
Pros:

It was clean

Cons:

Not very comfortable, the mattress was very uncomfortable. Didn’t sleep well, there was some kind of plastic covering the mattress

2026-07-10 via Nuitee
D
desmin couple us
10
Very good
Pros:

Excellen

Cons:

Location not much shopping areas

2026-07-07 via Nuitee
T
Tony couple us
10
2026-07-02 via Nuitee
M
Malcolm couple us
1
Conflict of Time and money
Pros:

nothing to like about this property

Cons:

Made reservations morning of schedule stay. Property is close to John Hopkins . Had procedure scheduled next day. After traveling 400+ miles, property manager leaves voicemail. Message says “ they are unable to honor my reservation.

2026-06-25 via Nuitee
N
Narnia couple us
10
I enjoyed my stay it was clean the staff was polite and friendly
Pros:

The property was clean

2026-06-24 via Nuitee
Y
Yasodra solo_traveller us
1
Awful and very disappointing. Couldn’t even get out of staying there, because it was non-refundable. Wish I could’ve s
Pros:

The location.

Cons:

It was dirty and the rooms were nothing like the website showed. The floor in the room was dirty and the bed was very uncomfortable and did not appear clean. Wasn’t worth the price I paid. That room could have been at a value of about $75.00 and nothing more.
Very disappointing that the room was totally different from what was advertised and shown on the website.

2026-06-22 via Nuitee
Y
Yadira couple us
3
They had to cancel my reservation. They couldn't accommodate my needs. Elevator not working.
Pros:

The associate assisting me demonstrated exceptional professionalism and expressed sincere apologies. He communicated that he was unable to provide a ground-floor room due to full occupancy. Subsequently, he offered a cancellation and waived all associated fees.

Cons:

The elevator was currently out of service, and the lobby appeared to be unkempt. Furthermore, the hotel's overall maintenance seemed to be lacking, and it was equipped with only a single elevator making it impossible for a person with disability to access a room assigned on the third floor.

2026-06-20 via Nuitee
S
Stephen couple us
1
2026-06-18 via Nuitee
J
John couple us
2
2026-06-18 via Nuitee