Hotel Hillview Islamabad

Hotels
7.9 (96 reviews)
F7 Markaz Super Jinnah , Islamabad , PK

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location (central, near shops/Jinnah Supermarket)
Good value for money
Helpful/professional front-desk staff
Spacious rooms
Reliable WiFi
On-site restaurant and decent breakfast (for some guests)
Cons:
Customer service inconsistencies (automated payment requests, 'pathetic' service, extra charges for children)
Room maintenance issues (sealed windows causing stuffiness, key-card malfunctions, broken lights)
Cleaning concerns (smelly towels, reports of poor/stale breakfast)
Booking/payment policy confusion and inconvenience for overseas guests

Categories

Cleanliness
6.8
Mixed signals: one review says rooms are spacious and clean, but others report smelly towels and cleaning lapses (complaints about stale breakfast/cleaning).
Service
6.5
Mixed: multiple praises for helpful/professional front-desk staff, but several strong negatives (automated pre-arrival payment requests, 'pathetic customer service', unresolved room issues, extra charges for children).
Location
9.3
Consistently praised — right in the centre (Jinnah Supermarket), convenient for shops, malls and main city area.
Room Quality
7.2
Generally spacious but with maintenance/comfort issues: sealed windows causing stuffiness, key-card malfunctions, broken light circuit in one room and limited/smelly towels reported.
Amenities
8.6
Good range: reviewers note 4* facilities at lower prices, reliable Wi‑Fi, round-the-clock service and an on-site restaurant.
Value for Money
10
Frequently highlighted as very good value ('4* facilities at 3* prices'); reviewers repeatedly emphasize strong value despite some service hiccups.
Food and Beverage
6.9
Mixed: some call the breakfast buffet 'decent' and the restaurant serviceable, while at least one review cites stale/poor complimentary breakfast.
Overall Experience
7.9
Balanced overall: excellent location and strong value lift the experience, but service inconsistencies, maintenance and occasional cleanliness issues temper overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:03

Property Description

Luxurious Accommodation
Hotel Hillview Islamabad offers air-conditioned rooms with free WiFi, a seating area, flat-screen TV, and a safety deposit box. Enjoy comfort and convenience during your stay.

Dining Experience
Indulge in a delicious continental, American, or Asian breakfast at the hotel's restaurant. Savor a variety of culinary delights while enjoying stunning city views.

Convenient Amenities
With a fitness center, room service, and a 24-hour front desk, Hotel Hillview Islamabad ensures a hassle-free stay for guests. Benefit from currency exchange services and a paid airport shuttle for added convenience.

Book your stay at Hotel Hillview Islamabad for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ISB

Location

Guest Reviews

7.9
Based on 96 reviews
Cleanliness: 6.8
Service: 6.5
Location: 9.3
Room Quality: 7.2
Amenities: 8.6
Value for Money: 10
Food and Beverage: 6.9
Overall Experience: 7.9
A
Asif • family_with_children • pk
9
Pros:

Excellent

2026-07-14 • via Nuitee
C
Cheryl • couple • us
8
2026-05-14 • via Nuitee
S
Saqib • solo_traveller • gb
8
4* Quality in F-7/1
Pros:

The hotel offers 4* facilities at 3* prices, right in the centre of Jinnah Supermarket. Although there are many cheaper options nearby, its range of facilities (including round-the-clock service) makes it a good value option. Staff are helpful and courteous, rooms are spacious and clean, the wifi works very well, the breakfast buffet is decent. While there are many popular restaurants within a short walk's distance, for a no-fuss meal their restaurant offers a serviceable mix of Chinese, Pakistani and continental dishes.

Cons:

The rooms can be a bit stuffy and the windows are sealed shut. An extractor fan in the bathroom would help.

The main issue is their automated message asking for payment by bank transfer one evening before arrival. This is inconvenient and possibly expensive for overseas guests. It is also unnecessary given that credit card details are taken on Booking.com at the time of booking. Admittedly, when pressed on this message, they replied saying to ignore it, but then why is it being sent?

2026-05-12 • via Nuitee
T
Tanveer • solo_traveller • gb
8
Good
Pros:

Quite convenient to the local shops and malls

Cons:

The door key card malfunction

2026-05-01 • via Nuitee
J
Jhon • solo_traveller • gb
10
Very professional staff but rooms required little bit attention
Pros:

Vary well manage property and Front desk team is very cooperative and professional

Cons:

Staff and location in rooms improvement required

2026-05-01 • via Nuitee
M
Muhammad • couple • ae
10
Pros:

Yes

Cons:

Sarvis cleaning

2026-04-23 • via Nuitee
J
Johnston • solo_traveller • gb
10
2026-04-17 • via Nuitee
S
Syed Ahmed Fawad • couple • pk
1
Pathetic customer service
Pros:

Location is good, in main city area

Cons:

Property is badly managed. Light circuit broke in our room, but wasn’t repaired. Only one towel was provided for two guests and it was smelly. Complimentary breakfast was stale and poor quality

2026-04-13 • via Nuitee
K
Karim • family_with_children • pk
7
Pros:

Location

Cons:

I booked including children but they were asking for additional money for children, I have to contact booking.com to resolve the issue.

2026-04-02 • via Nuitee
J
Justin • solo_traveller • gb
10
Very good bet; rooms are big and light, and the location is excellent. Nice and efficient staff.
2026-01-22 • via Nuitee
M
Margit • couple • de
7
Ein sehr gut gelegenes Hotel, aber nicht zufrieden stellend
Pros:

Das Hotel liegt gut und ist gemütich. Wenn man früh zum Flughafen muss, ist zeitig ein Kaffee bereit.

Cons:

Die Dusche war zu kalt. Ich konnte nicht die Haare waschen. Der Raum war nicht genug beheizt.
Die vom Hotel organisierte Taxifahrten waren überteuert. Ratschlag: Sofort eine SIM-Karte kaufen und mit inDrive fahren.

2026-01-13 • via Nuitee
S
Spaetgens • solo_traveller • na
7
2025-12-07 • via Nuitee
G
gulenay • solo_traveller • tr
10
Pros:

Kahvaltıda az çeşit vardı. Personel çok nazikti. Bütün otel çok temizdi.

Cons:

Housekeeping sabah erken saatlerde çok gürültülü çalışıyor.

2025-11-27 • via Nuitee
A
Antonio Tomas • solo_traveller • it
10
affordable top hotel
Pros:

large well equipped room: fridge. free drinking water, tea and coffee
kettle. tv. aircon. toiletries. wifi. good mattress, towels and bedding. large self-service breakfast. awesome staff. great location

Cons:

no heating

2025-11-17 • via Nuitee
M
Michele • solo_traveller • us
9
Great location, spacious rooms
Pros:

Spacious room, friendly and helpful staff, good breakfast, great view from upper floor room

Cons:

Had to wire money to secure a room. Really hated doing this.

2025-11-15 • via Nuitee
T
TARIQ • couple • sa
6
Pros:

Very nice location, very close to Mall and restaurants

Cons:

Hotel need lot of maintenance

2025-11-08 • via Nuitee
A
Alan • solo_traveller • gb
9
Great place to stay and explore.
Pros:

Very polite and courteous staff. Helpful throughout. Breakfast was excellent.

Cons:

Perhaps the mattress a little too hard for me.

2025-10-19 • via Nuitee
J
Johann • solo_traveller • au
9
2025-10-13 • via Nuitee
S
Stephen • solo_traveller • gb
8
2025-09-14 • via Nuitee
Y
YUN YIN • solo_traveller • us
6
What you paid what you got
Pros:

Very good location in F7, wall distance to all you need

Cons:

What you paid what you got, no hot water, but that is summer okay, told service people then don’t understand English, then told front desk, they never come to fix.

2025-08-31 • via Nuitee