Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Beautiful pools
Cons:
Food quality inconsistency
Room cleanliness issues

Categories

Cleanliness
7.95
Mentioned lack of cleanliness in some reviews.
Service
9.45
Many positive remarks about helpful and friendly staff.
Location
9.45
Beautiful location near the desert, highlighted in several reviews.
Room Quality
8.45
Some mentions of room cleanliness issues, but generally satisfactory.
Amenities
8.95
Good amenities with pools and booking options for activities.
Value for Money
8.95
General sentiment indicates good value but could improve.
Food and Beverage
7.95
Mixed reviews about food quality, mentioned bland food at times.
Overall Experience
9.25
Overall enjoyable experience with strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 07:10

Property Description

Desert Oasis in Merzouga

Swimming Pool and Panoramic Terrace: Enjoy a refreshing dip in the swimming pool or relax on the terrace with stunning views of the Golden Sand Dunes.

Culinary Delights: Indulge in a mix of international and Moroccan cuisine at the restaurant, complete with a clay oven. Start your day with a choice of delicious breakfast options.

Relaxation and Excursions: Unwind at the bar, stroll through the gardens, or pamper yourself at the spa. Plus, take advantage of the hotel's convenient desert excursion services.

Experience the magic of the desert at Hotel Tombouctou. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: RAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Children from 3 years old to 11 years old stay for € 20 per person per night when using an available extra bed.
    Children from 12 years old to 16 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 37 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 9.25
R
RAFAEL • couple • es
8
Pros:

Buen desayuno, bastante completo.

2026-05-24 • via Nuitee
M
Mario • solo_traveller • sk
10
Pros:

Everything was absolutely stunning, starting from the spacious room, two pools, attentive staff and nice views of the dunes. The breakfast also exceeded our expectations. Varieties of traditional sweets with freshly squeezed juices. All local attractions can be booked directly from the hotel reception.

Cons:

Everything was great.

2026-05-13 • via Nuitee
C
charles • family_with_children • gi
10
2026-05-11 • via Nuitee
S
Salahedine • solo_traveller • ma
10
2026-05-07 • via Nuitee
L
luca • extended_group • it
9
Tappa giro motociclisti
Pros:

Posizione eccezionale affacciata all’inizio delle dune. Struttura molto piacevole e buffet di buon livello.

2026-04-26 • via Nuitee
C
Caroline • family_with_children • au
9
2026-04-25 • via Nuitee
H
Hajar • couple • es
10
Una estancia perfecta
Pros:

El hotel es precioso, el ambiente increíble y el personal súper atento y amable en todo momento. Nos hicieron sentir como en casa.

Y la comida… la mejor que probé en Merzouga, espectacular.

2026-04-23 • via Nuitee
O
octavi • extended_group • es
8
2026-03-16 • via Nuitee
I
Igor • solo_traveller • si
9
Pros:

Super comfy beds. Friendly staff. Amazing location

Cons:

Extra payment for the jacuzzi

2026-03-12 • via Nuitee
F
FJ • extended_group • es
5
Siberia en el desierto
Pros:

El personal magnífico.

Cons:

Las habitaciones no tienen luz a pesar de tener muchas bombillas. y se pasa muchísimo frio, el aire no es capaz de calentar la habitacion. Además no hay un solo enchufe libre, si quieres cargar un teléfono desconectas la TV o una lámpara, en fin un despropósito. Por el precio q cobran podían cuidar estos detalles.

2026-01-10 • via Nuitee
B
Barbiarranz • family_with_children • es
9
Goegeous bu can improve some aspects.
Pros:

Gorgeous hotelLa gente que trabaja en el restaurante es encantadora y super amable. El hotell en si es precioso.

Cons:

Very bad lightning inside the rooms and a bit dirty. Lo peor la poca luz de las habitaciones. Y que los suelos de la habitacion estaban sucios.

2025-12-31 • via Nuitee
S
Saouaad • family_with_children • fr
10
2025-12-26 • via Nuitee
S
Saouaad • family_with_children • fr
10
Pros:

Parfaitement situé, parfaitement accueilli, parfaitement accompagné.

2025-12-26 • via Nuitee
X
Xingru • solo_traveller • cn
10
2025-12-22 • via Nuitee
R
RAFFAELE • solo_traveller • it
9
Pros:

struttura meravigliosa e in posizione pazzesca praticamente al limite del deserto con vista sulle prime dune stupenda , cena e colazione molto scadenti ma soprattutto completa mancanza di acqua calda in camera e quindi impossibilitato alla pulizia personale

Cons:

cibo e mancanza di acqua calda nella camera

2025-12-07 • via Nuitee
B
Badr • couple • ma
8
2025-11-26 • via Nuitee
F
Francesco • extended_group • it
10
Spettacolare
Pros:

Caratteristica del marocco, piscine , cena e colazione super

Cons:

Nulla

2025-09-28 • via Nuitee
A
Algirdas • extended_group • es
10
Pros:

Labai rekomenduojama leidzia pasijausti kaip tikram soltanui! Sunku atrasti neigiamo dalyko!

2025-09-15 • via Nuitee
M
Mouaad • solo_traveller • fr
9
Une oasis aux portes du désert.
Pros:

La piscine donnant sur les dunes ainsi que la serviabilité du personnel.

Cons:

Rien qui mérite d’être mentionné ici si ce n’est le manque de visibilité sur les activités ou excursions possibles depuis l’hôtel.

2025-09-12 • via Nuitee
N
Nihad • extended_group • de
10
Pros:

Es war so schön die Mitarbeiter waren nett
Alles war sauber und die zwei verschiedenen Pools haben waren perfekt man hatte genug Platz es war nicht voll man konnte den Urlaub einfach nur genießen
Das Abend buffet war frisch und man hat gemerkt das die Gerichte selbst gemacht werden 🫶🏼🫶🏼🫶🏼
Kamel reiten konnte man vor Ort in der Unterkunft auch buchen für 15€
Es war wirklich wunderbar

Cons:

Es war wirklich alles toll ich komme aufjedenfsll wieder

2025-09-09 • via Nuitee