Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Beautiful pools
Cons:
Food quality inconsistency
Room cleanliness issues

Categories

Cleanliness
7.95
Mentioned lack of cleanliness in some reviews.
Service
9.45
Many positive remarks about helpful and friendly staff.
Location
9.45
Beautiful location near the desert, highlighted in several reviews.
Room Quality
8.45
Some mentions of room cleanliness issues, but generally satisfactory.
Amenities
8.95
Good amenities with pools and booking options for activities.
Value for Money
8.95
General sentiment indicates good value but could improve.
Food and Beverage
7.95
Mixed reviews about food quality, mentioned bland food at times.
Overall Experience
9.25
Overall enjoyable experience with strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 07:10

Property Description

Desert Oasis in Merzouga

Swimming Pool and Panoramic Terrace: Enjoy a refreshing dip in the swimming pool or relax on the terrace with stunning views of the Golden Sand Dunes.

Culinary Delights: Indulge in a mix of international and Moroccan cuisine at the restaurant, complete with a clay oven. Start your day with a choice of delicious breakfast options.

Relaxation and Excursions: Unwind at the bar, stroll through the gardens, or pamper yourself at the spa. Plus, take advantage of the hotel's convenient desert excursion services.

Experience the magic of the desert at Hotel Tombouctou. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: RAK

Location

Guest Reviews

8.8
Based on 44 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 9.25
M
Martin • extended_group • ca
10
Séjour plus que parfait
Pros:

Superbe Kasbah, très bien situé, personnel super accueillant, piscine avec vue exceptionnelle et très belles chambres.

Cons:

Tout était parfait (outre le climatiseur qui n’était pas assez fort, mais la température extérieur était à près de 50 degré donc compréhensible)

2026-07-21 • via Nuitee
A
Azzdine • couple • ma
7
2026-07-18 • via Nuitee
D
Delphine • solo_traveller • ro
10
2026-06-23 • via Nuitee
S
Silvia • family_with_children • es
8
agradable
Pros:

el desayuno bien, el, precio para ser Marruecos es caro, si que es cierto que es el mejor hotel de la zona...
las habitaciones son espaciosas y bien decoradas

Cons:

estuvo todo bien

2026-06-10 • via Nuitee
T
Tarcisio • extended_group • ma
10
2026-06-07 • via Nuitee
K
Karper • couple • ch
9
2026-06-06 • via Nuitee
R
RAFAEL • couple • es
8
Pros:

Buen desayuno, bastante completo.

2026-05-24 • via Nuitee
M
Mario • solo_traveller • sk
10
Pros:

Everything was absolutely stunning, starting from the spacious room, two pools, attentive staff and nice views of the dunes. The breakfast also exceeded our expectations. Varieties of traditional sweets with freshly squeezed juices. All local attractions can be booked directly from the hotel reception.

Cons:

Everything was great.

2026-05-13 • via Nuitee
C
charles • family_with_children • gi
10
2026-05-11 • via Nuitee
S
Salahedine • solo_traveller • ma
10
2026-05-07 • via Nuitee
L
luca • extended_group • it
9
Tappa giro motociclisti
Pros:

Posizione eccezionale affacciata all’inizio delle dune. Struttura molto piacevole e buffet di buon livello.

2026-04-26 • via Nuitee
C
Caroline • family_with_children • au
9
2026-04-25 • via Nuitee
H
Hajar • couple • es
10
Una estancia perfecta
Pros:

El hotel es precioso, el ambiente increíble y el personal súper atento y amable en todo momento. Nos hicieron sentir como en casa.

Y la comida… la mejor que probé en Merzouga, espectacular.

2026-04-23 • via Nuitee
O
octavi • extended_group • es
8
2026-03-16 • via Nuitee
I
Igor • solo_traveller • si
9
Pros:

Super comfy beds. Friendly staff. Amazing location

Cons:

Extra payment for the jacuzzi

2026-03-12 • via Nuitee
F
FJ • extended_group • es
5
Siberia en el desierto
Pros:

El personal magnífico.

Cons:

Las habitaciones no tienen luz a pesar de tener muchas bombillas. y se pasa muchísimo frio, el aire no es capaz de calentar la habitacion. Además no hay un solo enchufe libre, si quieres cargar un teléfono desconectas la TV o una lámpara, en fin un despropósito. Por el precio q cobran podían cuidar estos detalles.

2026-01-10 • via Nuitee
B
Barbiarranz • family_with_children • es
9
Goegeous bu can improve some aspects.
Pros:

Gorgeous hotelLa gente que trabaja en el restaurante es encantadora y super amable. El hotell en si es precioso.

Cons:

Very bad lightning inside the rooms and a bit dirty. Lo peor la poca luz de las habitaciones. Y que los suelos de la habitacion estaban sucios.

2025-12-31 • via Nuitee
S
Saouaad • family_with_children • fr
10
2025-12-26 • via Nuitee
S
Saouaad • family_with_children • fr
10
Pros:

Parfaitement situé, parfaitement accueilli, parfaitement accompagné.

2025-12-26 • via Nuitee
X
Xingru • solo_traveller • cn
10
2025-12-22 • via Nuitee