Suncoast Hotel & Towers

Hotels
8.4 (1733 reviews)
20 Battery Beach Road , Durban , ZA
+27 31 314 7878

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.99
The rooms are old and outdated. The carpets are dirty and old, and the toilet had a bad smell.
Service
9.46
Staff were friendly and accommodating, with exceptional service noted by several guests.
Location
9.5
Great location close to the beach and restaurants, well-received by guests.
Room Quality
7.95
Some rooms were noted as dated and not matching a 5-star standard; others had good attributes but some issues.
Amenities
7.98
Some amenities mentioned were lacking, such as the absence of a balcony.
Value for Money
8.44
Good value for location, though some felt that newer hotels might offer better amenities for the same price.
Food and Beverage
7.99
Breakfast options received mixed reviews; some enjoyed the food while others felt there could be improvements.
Overall Experience
8.86
Overall experiences were generally positive despite some criticisms in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:35

Property Description

Luxurious Accommodation with Stunning Views

The Suncoast Hotel and Towers, situated above the Suncoast Casino and Entertainment World, offers modern, air-conditioned rooms with picturesque views of the city or Indian Ocean. Guests can enjoy amenities such as satellite TVs, a refrigerator, and tea/coffee facilities, along with open-plan bathrooms stocked with complimentary toiletries.

Dining Options and Relaxation

Start your day with a delicious breakfast at the Riviera Restaurant, and later indulge in the à la carte menu for lunch and dinner. Unwind in the evening with a cocktail at the Riviera Bar, perfect for a relaxing night in.

Convenient Location and Nearby Attractions

Located just a 5-minute walk from the beach, Suncoast Hotel and Towers is in close proximity to popular attractions like the Durban Country Club, Moses Mabhida Stadium, and Kings Park. Plus, with King Shaka International Airport only 30 km away, arranging an airport shuttle for your convenience is a breeze.

Book your stay at Suncoast Hotel and Towers for a memorable and luxurious experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Location

Guest Reviews

8.4
Based on 1733 reviews
Cleanliness: 6.99
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.86
G
Greg • couple • za
7
Not a destination for a quiet beachfront getaway. More geared for the gamblers.
Pros:

Location

Cons:

Very noisy guests returning from the casino until early hours of the morning (talking and slamming doors)

2026-09-19 • via Nuitee
R
Reshmie • solo_traveller • za
8
2026-09-19 • via Nuitee
L
LEBURU • solo_traveller • za
10
2026-09-18 • via Nuitee
V
Visagie • solo_traveller • za
10
Pros:

Location was perfect, as it was right there to the Barnyard for the show we went to watch.

Cons:

Nothing

2026-09-16 • via Nuitee
D
Donavan • solo_traveller • za
10
2026-09-15 • via Nuitee
J
Jennie • solo_traveller • za
9
2026-09-14 • via Nuitee
S
Sharon • couple • gb
8
Pros:

Really good breakfast, good sized rooms with great views

Cons:

Limited storage for clothes in the room. Pool area only gets the sun for a few hours a day

2026-09-13 • via Nuitee
J
jojanneke • solo_traveller • nl
9
Pros:

Nice spot on the golden mile. The personell was very helpful and kind.

Cons:

Some damages on the closet in the bathroom, for a hotel like that it need to be in a very good state, we did not complain about that though.

2026-09-13 • via Nuitee
D
Dladla • extended_group • za
10
Awesome experience
Pros:

Neat room, walk in closet excellent, comfortable beds, felt cold on Friday with Aircon on, didn't know where or how to switch off. Given a welcome note with nice things, that was awesome. Friendly staff, attending to our queries promptly.

Cons:

Parking too far, no lifts from parking. Friday buffet expensive, but did not cater for us, we didn't eat and yet we paid soo much. From the starters to the dessert, there was nothing eatable for us.

2026-09-13 • via Nuitee
Z
Zanele • family_with_children • za
10
I really loved the place and the service I got was very good.
Pros:

The staff was very kind and welcoming, the service was exceptional. I will definitely visit again.

Cons:

The toilet didn’t have a window, I would have liked it to be next to the window were there is a shower.

2026-09-10 • via Nuitee
M
Mellin • solo_traveller • za
10
Pros:

The staff were friendly and accommodating. The view was awesome.

Cons:

Nothing I didn't like.

2026-09-08 • via Nuitee
M
Mthokozisi • couple • za
10
Good but because of the air conditioning it was bad
Pros:

It’s cleanliness

Cons:

In my room the air conditioner was not working. And I was cold my entire stay🥹

2026-09-08 • via Nuitee
M
Markus Geyer • solo_traveller • de
8
2026-09-08 • via Nuitee
R
Rauna • solo_traveller • na
6
2026-09-07 • via Nuitee
Z
Zenith Investment Group • extended_group • za
1
2026-09-07 • via Nuitee
R
Rauna • solo_traveller • na
7
2026-09-07 • via Nuitee
P
Puleng • solo_traveller • za
3
2026-09-05 • via Nuitee
I
Indrani • solo_traveller • za
8
2026-09-04 • via Nuitee
D
Dawn • couple • za
8
2026-09-03 • via Nuitee
J
Jenny • solo_traveller • na
9
Cons:

The noise in the hallway

2026-09-01 • via Nuitee