Lily Palm Resort

Hotels
8.6 (721 reviews)
Watamu National Marine Park , Watamu , ke

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food quality
Cons:
Cleanliness issues
Room maintenance needed
Noise disturbances

Categories

Cleanliness
7.43
Some rooms have cleanliness issues, and the pool area and beach were noted as dirty.
Service
9.4
Guests praised the staff for being friendly, professional, and welcoming.
Location
9.44
Guests appreciated the great location as a base for exploring Watamu.
Room Quality
7.89
Some rooms need maintenance and there were noise issues reported.
Amenities
8.42
Good pool facilities, but other amenities like beach cleanliness were mentioned negatively.
Value for Money
8.38
Good value considering the service and amenities, but some costs for water were seen as cheap.
Food and Beverage
8.93
Food quality was generally rated well, with positive remarks about the buffet.
Overall Experience
8.9
Overall good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:53

Property Description

Luxurious Accommodation
Experience comfort and elegance at Lily Palm Resort, offering rooms with stunning pool or garden views and private bathrooms. Enjoy complimentary WiFi during your stay.

Dining Options
Indulge in a variety of culinary delights at our two restaurants. From delicious pizzas to a la carte meals, satisfy your cravings at Mapango Restaurant or the main dining area.

Recreational Activities
Unwind by taking a dip in one of our three swimming pools or relax at the private beach area. For entertainment, try your hand at billiards or seek assistance from our attentive 24-hour front desk staff.

Ready to experience a perfect blend of relaxation and excitement? Book your stay at Lily Palm Resort now.

Important information:

The All Inclusive rate includes:
*Breakfast, lunch and dinner
*Tea time at 17:00
*Bottled soft drinks during meals

The All Inclusive rate excludes:
*Alcoholic beverages

The hotel is not accessible for people with wheelchairs .

Please note that the property charges all the nonrefundable prepayments in Euros. The exchange rate of the day is applied.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYD

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 721 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.9
R
Romano • couple • it
9
2026-07-17 • via Nuitee
C
Caterina • solo_traveller • it
10
Pros:

Camera affacciata sulla Piscina.
Ristorante e tutti i servizi all'interno dell'hotel.
Siamo stati solo una notte, ma saremo voluti restare ancora.
Ristorante italiano all'interno dell'hotel con piatti di pesce ottimi e pizza!

Cons:

Tutto perfetto.

2026-07-16 • via Nuitee
A
Alessia • couple • it
8
2026-07-15 • via Nuitee
R
Rosa • couple • it
8
Consiglio questa struttura e consiglio anche “Sammy Safari Kenya” per il safari e tutte le escursioni che si possono far
Pros:

La posizione, la gentilezza del personale e degli animatori, in particolare una nota di merito per Florence e Ruth, due ragazze dell’animazione veramente super..

Cons:

Siamo capitate in un periodo in cui nella conca davanti alla struttura c’erano molte alghe e quindi abbiamo usufruito poco del mare, ma abbiamo compensato con la piscina

2026-07-15 • via Nuitee
S
Salvatore Giuseppe Calogero • family_with_children • it
10
2026-07-13 • via Nuitee
L
Lilian • family_with_children • no
8
Wonderful ❤️
Pros:

The staff were friendly and respectful .
The breakfast was good
The hotel
Is right at the beach

Cons:

Dinner and lunch was very monotonous . Alot of pasta should have been little bit variety for those who don’t eat fish and pasta

2026-07-13 • via Nuitee
S
Salvatore Giuseppe Calogero • couple • it
10
Pros:

Ottima posizione

2026-07-07 • via Nuitee
M
Mohammed • solo_traveller • ug
3
2026-05-06 • via Nuitee
J
JANET • family_with_children • ke
7
Kindly check on your swimming pool chemicals,they really affected my skin and my son's also.
2026-04-24 • via Nuitee
A
Ada • couple • it
9
2026-04-22 • via Nuitee
S
Serain • extended_group • ch
9
It was nice, we enjoyed it very much.
Pros:

It has 2 pools, food was great!

Cons:

The beach towels could be more uniform in size and color.
The placemats are a bit worn, and the plastic isn't very hygienic.

2026-04-13 • via Nuitee
S
Stefano • solo_traveller • it
8
2026-04-11 • via Nuitee
A
Aakriti Kharel • family_with_children • np
7
Pros:

Location of the hotel, staff were nice, buffet dinner was also very nice.

Cons:

The rooms were musty and smelled bad. Breakfast was average it was the same everyday with very few options.

2026-04-11 • via Nuitee
L
Lucy • family_with_children • ke
7
2026-04-09 • via Nuitee
M
Magdalyne • family_with_children • ke
8
2026-04-07 • via Nuitee
V
Virginie • solo_traveller • be
5
Good for value but not quiet
Pros:

- Friendly staff
- access to the beach and restaurants not far
- good food at the restaurant

Cons:

- infrastructures a bit ran down
- not great breakfast, nothing fresh
- if there is a party next door you just won’t sleep. There was a wedding next door on a Saturday, even with earplugs and noise cancelling earphone it was still to loud to sleep
- they make the room at random hour, they forget water, no sign to say we don’t want them to come
- not a quiet place, more a family place. The adjacent street, brings a lot of noise as well as parties on the beach

2026-04-07 • via Nuitee
P
paolatestavenus • family_with_children • it
5
Cons:

Troppi italiani

2026-04-06 • via Nuitee
A
Annamaria • family_with_children • it
9
Pros:

Struttura accogliente e familiare. Letti comodissimi.

Cons:

Mare soggetto alle maree e pieno di posidonia.

2026-04-05 • via Nuitee
C
Chiara Pia • couple • it
8
2026-04-02 • via Nuitee
L
Lilly • couple • de
8
2026-03-28 • via Nuitee