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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Bowling
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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ATM/cash machine on site
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Heated pool
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Toilet with grab rails
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Kid-friendly buffet
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Evening entertainment
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shallow end
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Pool cover
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Personal trainer
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Hair Salon Services
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Temporary art galleries
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Pub crawls
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Downtown Kigali
Elegant Rooms with Spectacular Views
Indulge in luxury with floor-to-ceiling windows and private balconies in each room at Kigali Marriott Hotel. Enjoy modern amenities like flat screen HDTVs, minibars, and marble bathrooms for a comfortable stay.
Dining Excellence and Relaxation
Experience culinary delights at Cucina Restaurant offering innovative Italian cuisine, or unwind at the Lobby Bar with a cocktail and city views. For ultimate relaxation, visit the Saray Spa for pampering treatments, stay active at the fitness center, or lounge by the poolside.
Convenience and Services
Benefit from a range of services including a 24-hour front desk, concierge assistance, and currency exchange. Explore nearby attractions like the Kigali Genocide Memorial and Ivuka Arts Studio, with shuttle services and car hire available for your convenience.
Book your stay at Kigali Marriott Hotel for a luxurious and convenient experience.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 2 years old and over stay for US$40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Rawanda one of its kind and must visit , the weather is great , food is excellent , safe and people are really friendly and nice , I want to mention and thank Olive from the lounge staff for the warm welcome and excellent service , I will definitely book with this hotel again
Best experience and great service from mr.Alvin.
Everyone was welcoming and professional, especially Aisha at reception. She was exceptionally helpful, attentive, and went above and beyond to exceed my expectations.
Great hotel, city and people.
Go see the gorillas!
Mike at La Cocina will take great care of you for dinner.
Amazing Executive Lounge
Quiet and Serend
No Neflix on TV
So beautiful and wonderful to stay here,staff so welcoming, breakfast so delicious and room so calm.
⭐⭐⭐⭐⭐ (5/5)
I want to recognize Emmanuel, Front Desk, at the Kigali Marriott for his exceptional hospitality. Every time I stay here, he welcomes me with a warm smile and genuine kindness. On this visit, he greeted me with, "Hello, Monique, welcome back," and it instantly made me feel like I was coming home. That personal touch made all the difference after a long journey.
I've stayed at the Kigali Marriott several times, and Emmanuel is always flexible and accommodating. I like experiencing different rooms and views throughout the hotel, and he always does his best to help make that happen. His professionalism, warmth, and willingness to go the extra mile consistently make my stays even more enjoyable.
Thank you, Emmanuel, for making every visit memorable. You truly embody outstanding hospitality. Five stars, without hesitation!
Amazing stay.
Staff is really friendly specially Belinda.
I took my beautiful Family to brunch and nothing warms my heart more than to spend time with my loved ones. We had good service, and good food. I am very grateful, but my one point of improvement I would suggest, brunch is very expensive compared to the market price around other hotels. Otherwise everything was very good.
We had a great time as family for brunch. It catered for all age groups and we were all happy.
One particular highlight was a waiter named Vedaste. I personally found him extremely professional but he eluded the true Rwandan polite attitude with a genuine smile always ready to answer queries. Thank you for a beautiful day.
I however think compared to other brunches in similar hotels and restaurants (Radisson, Four Points, Serena, ADV, etc..) your pricing is way above average. A little adjustment would go a long way.
Sunday brunch was absolutely fantastic! I went with family and we ate and drank to our fill, the bank was amazing and it was such lovely energy all around.
Of course we had to take some pictures and an honorable mention to Confiance at front desk. He was so pleasant and the camera skills top tier when taking our family photos!
We can’t wait to come back 🥰
The facilities and location were great
The staff extremely unfriendly. Breakfast wasn’t replenished, they seemed short staffed.
Everything was as can be expected of a 5 star hotel
Nothing ...
He was so great he was very welcoming and the service was so perfect!
I had the pleasure of being assisted by Belinda during my stay, and she made a lasting impression. She was professional, attentive, and always willing to help with a warm and welcoming attitude. She handled every request efficiently and ensured that my experience at the hotel was smooth and enjoyable. Her excellent customer service, leadership, and attention to detail truly reflect the high standards of the hotel. Thank you, Belinda, for making my stay memorable. Keep up the great work!
Excellent breakfast. Huge variety with healthy options.
Outstanding customer service. Take advantage of their drivers who, for a modest fee, can take you around the city for the day and even out of the city for longer tours.
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