Iberostar Selection Llaut Palma- Adults Only

Fine how it was taken 5 starts

Lage, Pool, Aufmerksamkeit der Mitarbeiter

Tolles Hotel. Sauber, freundlich, toller Blick von der Terrasse. Sehr ruhig. Kommen gerne wieder.

Lclean staff exceptional

Freundlichkeit bei der Rezeption und bei dem zimmerservice Personal war sehr gut.

Das Hotel ist perfekt. Highlights sind Personal und Essen. Auch die ruhige Lage und die nahe Busstation. Wir kommen jedes Jahr mmer wieder !

The hotel was nice. The location however was a huge let down. German Benidorm was what we arrived into. Not a place to have a 5 star.

Oky

Excellent hotel with wonderful staff. We were welcomed by Marc & Julian who sat us down with a glass of fizz. This became a regular occurrence every time we saw Marc in reception he wanted to give us a glass! Lovely guy and he came out to give our tour driver ( booked independently) the once over before we left which we thought was a lovely touch.
The food in the restaurant for breakfast & dinner was excellent and some of the best we have enjoyed on our travels. No standing at coffee machines as coffee was ordered and brought to the table.
Our room was spacious and modern but not really suitable for 3 ladies sharing due to privacy issues. Bath & sink in room and shower & toilet with glass doors ( partly glazed but not ideal) we had an issue with the sofa bed which was very uncomfortable but this was sorted by Blanca their lovely customer service manager.
The Star Prestige area on the top floor was lovely and we were brought treats like ice lollies and fresh fruit cocktails.
It is a shame the hotel is in a predominantly German area frequented by large groups of men drinking to excess and chanting
noisily. We used taxis to go into Palma as we didn't like the beach area because of this. Overall a great stay.

Despite all the 5 star reviews, we would definitely NOT return to this hotel or area. We stayed in August 2025. The hotel was OK but not a 5 star or worth the money spent. Staff on the reception were extremely unhelpful and dismissive especially when checking in- we waited 3/4 hours for our rooms to be ready, which is unusual with our usual 5 star hotel experiences. No facilities or breakfast was explained on check in. The Spa was included in both our rooms 'wellness rooms' yet when asking about the spa facilities which the receptionist seemed to roll her eyes and said someone would be up to our room with a leaflet and a yoga mat, which turned out to be a glass frame with the spa opening times, not a brochure/leaflet or what we were expecting. So pretty pointless, the frame was also smeared with some sort of dirt.

The AREA is also based upon what I could only describe as the GERMAN MAGALUF. Which isn't what you expect when coming into Spain. Nothing authentic about this area. Young germans who were extremely loud and drunk everywhere. Not a place where you would expect a '5 star hotel/spa' to be located. The location feels cheap and tacky and not one review mentions this.... which we found strange. As a family we were extremely disappointed in the location and avoided going down to the beach area because of this. The only bonus is that it is a short taxi ride to Palma- we also hired a car to go into Soller for the day which was great and more of what we were expecting.

Lack of authentic Spanish restaurants in the area unless you are after 'bratwurst' or beers. Did not dine in the hotel for dinner. The breakfasts were really good in the hotel and the only bonus. Lack of atmosphere in the hotel, stayed for the entertainment one night and it was OK. The best entertainment we had at the hotel was actually a hotel guest playing piano who was great.

Rooms were clean and spacious but had to constantly ask for coffee and milk to be replenished.

Have had better experiences at a 3 star hotel- not worth the money.

Im Fahrradkeller war eine kleine Werkstatt und vor allem ein Waschplatz und Tücher für die Fahrräder. Das ist aussergewöhnlich, das gab es bisher noch nie. Für Fahrradfahrer perfekt.