Hotel JAL City Haneda Tokyo West Wing

Hotels
8.4 (5176 reviews)
Asahi-cho 4-16, Haneda , Tokyo , jp

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Currency exchange
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Cleanliness of rooms
Cons:
Lack of smart TVs
Limited service hours for drinks

Categories

Cleanliness
8.11
Generally clean rooms, but some concern about water pressure and absence of detail in some reviews.
Service
9.08
Staff was friendly and attentive, contributing positively to the overall experience.
Location
9.12
Proximity to Haneda Airport is a significant advantage.
Room Quality
8.07
Rooms were comfortable but some lacked modern amenities.
Amenities
8.6
Good complimentary beverages and shuttle service, some limitations on room amenities.
Value for Money
8.06
Fair value with some aspects requiring improvement for a four-star hotel.
Food and Beverage
7.61
Breakfast options and coffee availability need improvement for a hotel of this standard.
Overall Experience
8.58
Overall a good stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:02

Property Description

Convenient Location and Transportation
Located just 10 minutes from Haneda Airport, Hotel JAL City Haneda Tokyo West Wing offers easy access via train on the Keikyu Airport Line. With Anamori-inari Station only a 4-minute walk away, guests can quickly reach their destination. Tenkubashi Station on the Tokyo Monorail Line is also nearby, making travel a breeze.

Comfortable Accommodation
Guests can relax in air-conditioned rooms equipped with a flat-screen TV and private bathroom with a hairdryer. The hotel ensures a comfortable stay with free WiFi throughout the property and designated smoking areas for convenience.

Convenient Amenities
Enjoy complimentary shuttle services to and from Haneda Airport, along with luggage storage and a safety deposit box. Indulge in delicious meals at the on-site dining area or explore nearby restaurants. Unwind in the common lounge for a relaxing evening.

Book your stay at Hotel JAL City Haneda Tokyo West Wing for a convenient and comfortable experience.

Important information:

Rates differ according to the number of guests. Please indicate the correct number of guests staying at the time of booking.

Free shuttle busses from Haneda Airport to hotel are available at the following times:
- From Haneda Airport to hotel: 16:15-23:45
- From hotel to Haneda Airport: 05:00-11:10 in the morning
- Please contact the property directly for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 5176 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
B
bernard • solo_traveller • fr
9
Bon hôtel avant de prendre un vol
Pros:

Hotel standard avec des chambres assez grandes.
Proximité de l'aéroport et navette gratuite.
Petit déjeuner varié et assez complet.

Cons:

Rien.

2026-06-20 • via Nuitee
P
Poi Fuen • solo_traveller • my
8
My stay was pleasant.
Pros:

Room is comfortable and clean

Cons:

Nothing

2026-06-20 • via Nuitee
維亮 • family_with_children • tw
10
Pros:

地點便利，飯店備有接駁車往返飯店與機場

Cons:

無

2026-06-20 • via Nuitee
H
Hikona • solo_traveller • jp
10
旅行先のために節約したい人にオススメ
Pros:

・スタッフが丁寧
　チェックイン時に丁寧に説明してくれる。
・部屋が広め
　ソファもあってくつろげる。
・羽田までシャトルバスがある
　翌朝空港利用者にオススメ。４時からバスが出ているので朝の国際線でも間に合う。
・ウェルカムドリンク
　深夜まで利用可能なのが嬉しい。朝は個包装された小さなパンも用意されているので地味に助かる。

Cons:

・同じ名前のホテルが近くにある
　こちらは「ウエストウイング」なので注意。見た目から格の違いは分かるが、お高い方に入ってしまうと恥をかくことに。

2026-06-19 • via Nuitee
M
Michel • family_with_children • fr
7
Pratique à côté de l'aéroport
Pros:

La localisation à quelques minutes de l'aéroport, avec la navette gratuite. L'insonorisation parfaite, donc pas de bruit d'avions ou de trafic routier. L'accès à l'espace Boissons/viennoiseries en permanence

Cons:

Impossible de joindre l'hotel depuis l'aéroport : disque en Japonais, puis ... de nouveau en Japonais malgré la sélection de l'assistance en Anglais, et finalement ça déconnecte. L'attente de la navette paraît bien longue après un long voyage.
Le petit déjeuner servi dans l'hotel JAL City principal juste à côté, et 09h30 dernière commande, c'est 09h30 dernière commande...

2026-06-19 • via Nuitee
A
AKIE • solo_traveller • jp
8
2026-06-19 • via Nuitee
蝶野 • solo_traveller • jp
10
2026-06-18 • via Nuitee
N
Nana • family_with_children • jp
7
すごく良かった！
Pros:

ベビーベッドを用意してくれた。
お風呂場がトイレと分かれているところ。
浴槽と洗い場が別であるところ。
ラウンジと、ドリンクのサービス。
アメニティ。
冷蔵庫があって助かった。
ベッド上のライトが良かった。

Cons:

空港からの無料シャトルが第三ターミナルは夜遅くしかないところ。
シャトルの時間帯がスケジュールに合わなかった。

2026-06-18 • via Nuitee
I
Ikumi • solo_traveller • jp
8
Pros:

部屋は綺麗でベットが2つ繋がっていて子供連れての宿泊にとても安心して寝られるし便利です。お風呂も広くバスタブも使いやすい。羽田空港までの無料シャトルも助かります。

Cons:

無料の朝食パンがありますが、なくなり次第終了で6時半にはすでに10個も無かった。数はそれなりに用意してくれているのかもですが、きっと大量に取っている人もいるはず。時間ごとに提供するようにしてほしいです。

2026-06-18 • via Nuitee
G
George • couple • au
7
Comfortable and convenient…..
Pros:

Access to Tokyo and Yamanote rail line

Cons:

Oh so tight rooms .z

2026-06-18 • via Nuitee
M
Mu Ci • solo_traveller • tw
9
服務人員非常親切，附近有另一間日航城市酒店，走錯時，服務人員幫忙拿行李帶到下訂的旅館，途中也貼心提醒到機場的接駁巴士站牌位置及發車時間。附近有郵局及營業至深夜的藥妝店，臨時有需求的話，相當方便。
Pros:

交通便利
服務親切

Cons:

無

2026-06-17 • via Nuitee
S
surachai • couple • th
10
2026-06-16 • via Nuitee
Y
yuki • couple • jp
5
2026-06-16 • via Nuitee
智江 • solo_traveller • jp
8
まあ普通です
Pros:

シャトルバスがあり移動が楽です
何回か泊まっていますq

Cons:

コンビニが少し離れている点かな？

2026-06-16 • via Nuitee
G
Gemma • family_with_children • nz
9
Easy access to airport
Pros:

Couldn’t fault the property it was clean , great location to airport and the staff were so attentive.

Cons:

There was nothing I didn’t like .

2026-06-16 • via Nuitee
N
Nathalie • couple • us
10
Short stay had everything we needed.
Pros:

Close to the airport. Close to the train station.

Cons:

No real breakfast.

2026-06-15 • via Nuitee
A
Anna • solo_traveller • de
6
2026-06-15 • via Nuitee
R
Reselann • family_with_children • mp
7
Not content with the amount charged. Upon making reservation, I chose 2 twin beds for Four people, three adults and one
2026-06-15 • via Nuitee
T
TOMOMI • solo_traveller • jp
10
2026-06-15 • via Nuitee
S
Sergio • family_with_children • au
8
Pros:

if the first shuttle leaves at 4AM they should have coffee and toast or pastries out at 330. Thats my only suggestion

2026-06-15 • via Nuitee