Hotel JAL City Haneda Tokyo West Wing

Hotels
8.4 (5413 reviews)
Asahi-cho 4-16, Haneda , Tokyo , JP
+81 3-5735-2525

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Convenient location
Cleanliness of rooms
Cons:
Lack of smart TVs
Limited service hours for drinks

Categories

Cleanliness
8.11
Generally clean rooms, but some concern about water pressure and absence of detail in some reviews.
Service
9.08
Staff was friendly and attentive, contributing positively to the overall experience.
Location
9.12
Proximity to Haneda Airport is a significant advantage.
Room Quality
8.07
Rooms were comfortable but some lacked modern amenities.
Amenities
8.6
Good complimentary beverages and shuttle service, some limitations on room amenities.
Value for Money
8.06
Fair value with some aspects requiring improvement for a four-star hotel.
Food and Beverage
7.61
Breakfast options and coffee availability need improvement for a hotel of this standard.
Overall Experience
8.58
Overall a good stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:02

Property Description

Convenient Location and Transportation
Located just 10 minutes from Haneda Airport, Hotel JAL City Haneda Tokyo West Wing offers easy access via train on the Keikyu Airport Line. With Anamori-inari Station only a 4-minute walk away, guests can quickly reach their destination. Tenkubashi Station on the Tokyo Monorail Line is also nearby, making travel a breeze.

Comfortable Accommodation
Guests can relax in air-conditioned rooms equipped with a flat-screen TV and private bathroom with a hairdryer. The hotel ensures a comfortable stay with free WiFi throughout the property and designated smoking areas for convenience.

Convenient Amenities
Enjoy complimentary shuttle services to and from Haneda Airport, along with luggage storage and a safety deposit box. Indulge in delicious meals at the on-site dining area or explore nearby restaurants. Unwind in the common lounge for a relaxing evening.

Book your stay at Hotel JAL City Haneda Tokyo West Wing for a convenient and comfortable experience.

Important information:

Rates differ according to the number of guests. Please indicate the correct number of guests staying at the time of booking.

Free shuttle busses from Haneda Airport to hotel are available at the following times:
- From Haneda Airport to hotel: 16:15-23:45
- From hotel to Haneda Airport: 05:00-11:10 in the morning
- Please contact the property directly for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8.4
Based on 5413 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
E
Elise • family_with_children • fr
7
Pros:

L'emplacement près de l'aéroport.

Cons:

Le manque de compréhension du personnel.

2026-10-31 • via Nuitee
M
Margarita • family_with_children • de
10
2026-10-31 • via Nuitee
M
MoroHotaru • family_with_children • fr
10
2026-10-30 • via Nuitee
F
Fevronia • couple • au
8
2026-10-30 • via Nuitee
M
Megumi • solo_traveller • jp
10
2026-10-30 • via Nuitee
L
Leila • solo_traveller • us
10
2026-10-30 • via Nuitee
Y
YUKI • solo_traveller • fr
9
疲れが残らない、次の日にフルチャージで動けます。
Pros:

朝食の食材が厳選されており、品質がいい料理であることに感激しました。提供された朝食は、地元の佃煮やお刺身、野菜、さらに釜で炊いたごはんにおもてなしの心を感じました。日本人の私も家族も、朝食会場にいた外国人たちも朝食をモリモリ食べていたので、おいしい丁寧な食事はみんなに伝わるんだなあ、と思いました。そして、このホテルを東京の定宿にしている理由は、いつものベッドと違うの場所であるはずなのに寝るとスッキリするので気に入ってます。

Cons:

ありません。スタッフがいつも優しすぎる。

2026-10-30 • via Nuitee
Y
Yannick • family_with_children • fr
10
Idéalement situé pour l'aéroport d'Haneda
Pros:

Le personnel
La propreté
Navette gratuite jusque l'aéroport
Les équipements et la possibilité de boire un café et faire réchauffer dans un coin cosy proche de l'accueil

Cons:

Rien

2026-10-29 • via Nuitee
M
Michiko • solo_traveller • us
9
2026-10-29 • via Nuitee
H
Hiroshi • solo_traveller • jp
10
2026-10-29 • via Nuitee
N
Navneeth • couple • in
9
Pros:

The property was clean and the room had a lot of amenities. Location is great - very close to Haneda airport.

Cons:

One of the staff members (receptionist) was a bit rude.

2026-10-29 • via Nuitee
M
miho • family_with_children • jp
9
Pros:

駅から近い

Cons:

ウエストウィングの標識がない

2026-10-29 • via Nuitee
V
Vanessa • couple • de
10
Pros:

Perfektes Hotel vor der Rückreise mit dem Flugzeug. Das Zimmer war gemütlich, sauber und sehr groß.

2026-10-28 • via Nuitee
K
Kai Han • couple • sg
8
2026-10-28 • via Nuitee
E
Emi • solo_traveller • jp
7
Pros:

フロントエリアにフリードリンク、朝は軽食があり便利だった。

Cons:

羽田空港からホテルの送迎バスに乗りましたが、発車予定時間を過ぎても運転手がスマホをいじっていて、数分乗車を待たされた挙句、客が待っているのに気が付かず、急発進し、その場に置いて行かれた。客みんなでバスを追いかけたところ、ようやく客がいたことに気づき停車。明らかに運転手の注意不足であるにも関わらず、その後の応対が酷かった。
ホテルHPのバス乗車場所の地図、案内も曖昧でわかりにくい。長旅で疲れていたところ、ホテル滞在前に非常に嫌な思いをした。ホテルフロントで上記について訴えたところフロントスタッフから謝罪はあったが、その後特にフォローアップもなく、残念な気持ちになった。

2026-10-28 • via Nuitee
R
Rachel • solo_traveller • au
8
Convenient and close to airport
Pros:

Smooth check in but this hotel is two buildings which I didn't realise to start with and my booking was for the West Wing. Spacious room with large bed, desk and chair as well as small table and two chairs for eating at. Only stayed one night on way home for an early morning flight. Five minute walk from Anamori-Inari station on the Keikyuu line. Very quiet and clean. Convenience stores and some restaurants nearby for a quick meal. There is an airport shuttle but I didn't bother with this as it's only 1 - 2 stations depending on which Haneda terminal you need and getting the train meant an extra half hour sleep.

Cons:

Stubbed and bruised my toe on the bed foot. Wooden with sharp edges. Never had this happen before but had my suitcase open and caught my foot as I went around it. Ouch and my own fault but be aware.

2026-10-27 • via Nuitee
A
Amandine • solo_traveller • fr
10
Hôtel parfait pour prendre l'avion le lendemain!
Pros:

Hôtel fort sympathique juste à côté de l'aéroport d'Haneda. J'ai été très bien accueillie à mon arrivée, et la réceptionniste est restée à mes côtés le temps de faire mon check-in sur la machine. La chambre était très agréable, j'ai adoré la décoration et les couleurs. L'hôtel en lui même était dans une rue avec un konbini juste en face, et des restaurants tous proches. Le bus gratuit pour aller à l'aéroport le matin était un vrai bonus. Je garde l'adresse pour mon prochain séjour!

2026-10-27 • via Nuitee
K
Karin • solo_traveller • au
8
Convenient one night stay near Hadeda Airport
Pros:

Good for a one night stay close to Haneda Airport. Free shuttle bus
Comfortable beds

Cons:

Basic, room on the small side

2026-10-27 • via Nuitee
T
Toney • couple • au
8
Excellent choice for an airport stay and to use as a base for Tokyo.
Pros:

Great location- close to airport, train and monorail. Amamori-Inari is a nice airport suburb with good local food options. Great coffee at Yeti Roastery a few mins away. Free shuttle available from JAL hotel a few doors down.

Cons:

Like most places I stayed in Japan, it was difficult to get the room cool enough at night as the air con wouldn’t go below 20 degrees

2026-10-27 • via Nuitee
D
Dulce • solo_traveller • au
9
Great accommodation with close proximity to train station
Pros:

- Easy check in process
- Good drink/coffee and snack facilities on ground floor
- Room was clean and comfortable
- Close location to Anamori-Inari train station

2026-10-27 • via Nuitee