Hotel Principal

La falta de WiFi dentro de la habitacio

Muy sencillo.

I had rested in my room later in the afternoon of my arrival but as I went to go out to eat, there was an issue with the lock and I had to change rooms. It was late, I had had a sleepless overnight lay- over in CDMX en route from La Pax & I was very tired & I forgot some important things in a drawer. The next morning, retrieving these items, I discovered all my reserve US$$ and about 1000 pesos had been stolen from this drawer. No-one in the hotel seemed concerned. It took an hour & repeated requests at Reception for some action to be taken, including requesting Police be called, before finally a Supervisor showed up. She too did not appear to think urgent action necessary until I demanded the police were called. They responded very quickly but at the station, no Police statement was taken; only a Duty Lawyer made a report & gave me a letter to take back to summon the Hotel Manager to attend. No police went to the hotel to talk to the employees, 3 of whom would have had access to the room during the evening, night, and next morning when the cleaner arrived. The Owner/Manager did go to the station apparantly, but did not think the matter of sufficient importance to return to talk to me. I spent the entire day dealing with this & waiting at the hotel, asking to speak with the Management and eventually, only when I got quite angry did the Receptionist finally get thru to the owner/Manager who showed up about 6:30pm. He was implacable. No apologies, no explanations of what had occurred at the Station and what would happen next, nor what action he intended to pusue. Nothing at all. When I expressed my dismay at his indifference, he just said I had taken the correct action in calling the Police. I asked what he was going to do about one (at least) of his employees stealing approx $500 from me, it was clear he had no intention of even so much as talking to them or questioning their actions that night/morning.

N/A

no hot water..at least in the room, I stayed.

The hotel only accepts cash payments (no credit cards). No ceiling fan in room,
only a portable fan on a stand with a short cord and only one outlet to plug it in.
Some street noise if you get a room overlooking the street. Back rooms are quieter
but my back room had no windows.

La cama rechina mucho y el colchón necesita cambiar

La cd. Sigue abandonada

The bed are really basic, and you need to ask the staff for hot water to be turn on, the batroom smell really bad, and it is really loud, they will insist for you to have a balcony saying its an upgrade. But it is not as people want calm and peace.

Leider sehr viel Strassenlärm. Es gibt jedoch auch ruhigere Zimmer, jedoch ohne Fenster.

NO ENTREGARON LA FACTURA SOLICITADA

QUE SE SOLICITO LA FACTURA Y NO NOS LA ENTREGARON

The bathroom and furniture.

Kein warmes Wasser

Que no había televisión , se entiende que uno va a conocer y tal vez lo que menos se ocupa es la habitación, pero en días lluvioso se antoja estar en la habitación y distraerse con un poco de televisión

No hot water until you ask them to turn it on for you

No había agua en nuestra regadera. Camas sucias y viejas.