Hotel Principal

Hotels
7.9 (46 reviews)
5 de Mayo 208 , Oaxaca City , mx

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Laundry
Tour desk
Ironing service
Currency exchange
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Centrally located
Spacious rooms
Cons:
No hot water
No television in rooms

Categories

Cleanliness
6.55
No mention of cleanliness found; score lowered due to negative aspect of no hot water.
Service
8.55
Standard service quality for a hotel of this rating, though there is a note about needing to ask for hot water.
Location
8.55
Centrally located, close to major attractions.
Room Quality
8.55
Rooms are described as spacious, contributing to a positive sentiment.
Amenities
7.55
Limited amenities noted, specifically no television in rooms.
Value for Money
7.55
Good value given the location and room quality, but lacking some comforts.
Food and Beverage
7.95
No specific comments on food and beverage were provided, assigned target overall rating.
Overall Experience
7.95
The overall experience balances location and room quality against service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 20:42

Property Description

Central Location in Oaxaca Historic Centre
Hotel Principal is ideally situated in the heart of Oaxaca City, just steps away from major attractions like Oaxaca Cathedral and Santo Domingo Temple.

Comfortable Rooms with City Views
Relax in our cozy rooms equipped with a desk, private bathroom, and complimentary toiletries. Enjoy stunning views of the city right from your window.

Convenient Amenities and Services
Benefit from free WiFi, a 24-hour front desk, and a tour desk to assist you in exploring the vibrant city of Oaxaca.

Experience the best of Oaxaca City at Hotel Principal. Book your stay now for a memorable and convenient visit!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 46 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 8.55
Amenities: 7.55
Value for Money: 7.55
Food and Beverage: 7.95
Overall Experience: 7.95
A
Andrade solo_traveller mx
5
2026-07-21 via Nuitee
Y
Yulisa couple us
5
Decent
Pros:

Enjoyed the closeness to the centro. Definitely in a good location within walking distance.

Cons:

The room they gave us was a bit dirty. Saw a dead cockroach in the entrance of our restroom & spiders on the wall of the room. We just needed a place to stay for the night. Also this property is cash only, which can be an inconvenience for many. No fan in the room like the pictures.

2026-07-20 via Nuitee
M
Melvin solo_traveller us
6
Good value, Great locaction but bring a travel adaptor.
Pros:

Great location close to the city center.

Cons:

Only one plug in the room which a fan was plugged into so if a person brought only a phone and cord to use to charge it they would have to have no fan when the phone was charging.

2026-07-20 via Nuitee
M
Manuel extended_group us
7
2026-07-18 via Nuitee
M
Medina solo_traveller mx
10
Todo excelente
Pros:

La atención y el lugar estaba limpio

Cons:

Todo bien

2026-07-15 via Nuitee
F
Felisa Consuelo solo_traveller mx
9
Pros:

Ubicación y el edificio es muy bonito habitación amplia camas muy cómodas buebas almohadas

Cons:

Sentí calor poca ventilación

2026-07-13 via Nuitee
F
Felisa Consuelo solo_traveller mx
9
Pros:

Habitación amplia y el edificio hermoso y me sentí segura por su ubicación

Cons:

Quisiera más contactos

2026-07-13 via Nuitee
D
Denilson solo_traveller mx
10
Pros:

Todo

2026-07-09 via Nuitee
M
Maricela couple us
4
2026-07-06 via Nuitee
H
H solo_traveller mx
5
2026-06-21 via Nuitee
M
Miguel solo_traveller mx
9
Pros:

La ubicación, el servicio

Cons:

La falta de WiFi dentro de la habitacio

2026-05-06 via Nuitee
Z
zara solo_traveller au
8
2026-05-03 via Nuitee
R
Raul solo_traveller mx
7
2026-04-27 via Nuitee
H
Hector solo_traveller mx
8
Pros:

La ubicación.

Cons:

Muy sencillo.

2026-04-27 via Nuitee
L
LS B solo_traveller gb
2
Pros:

The Reception staff were friendly but lacked initiative in the situation that occured to me while staying at this hotel. It was ideally located, I liked my first room very much. I was permitted to do some small amount of laundry and hang it in the inner courtyard, which was helpful.
I liked the old world simplicity and the architecture.

Cons:

I had rested in my room later in the afternoon of my arrival but as I went to go out to eat, there was an issue with the lock and I had to change rooms. It was late, I had had a sleepless overnight lay- over in CDMX en route from La Pax & I was very tired & I forgot some important things in a drawer. The next morning, retrieving these items, I discovered all my reserve US$$ and about 1000 pesos had been stolen from this drawer. No-one in the hotel seemed concerned. It took an hour & repeated requests at Reception for some action to be taken, including requesting Police be called, before finally a Supervisor showed up. She too did not appear to think urgent action necessary until I demanded the police were called. They responded very quickly but at the station, no Police statement was taken; only a Duty Lawyer made a report & gave me a letter to take back to summon the Hotel Manager to attend. No police went to the hotel to talk to the employees, 3 of whom would have had access to the room during the evening, night, and next morning when the cleaner arrived. The Owner/Manager did go to the station apparantly, but did not think the matter of sufficient importance to return to talk to me. I spent the entire day dealing with this & waiting at the hotel, asking to speak with the Management and eventually, only when I got quite angry did the Receptionist finally get thru to the owner/Manager who showed up about 6:30pm. He was implacable. No apologies, no explanations of what had occurred at the Station and what would happen next, nor what action he intended to pusue. Nothing at all. When I expressed my dismay at his indifference, he just said I had taken the correct action in calling the Police. I asked what he was going to do about one (at least) of his employees stealing approx $500 from me, it was clear he had no intention of even so much as talking to them or questioning their actions that night/morning.

2026-04-13 via Nuitee
D
Diane couple us
9
Super value in a great location in Oaxaca
Pros:

We booked the hotel for just one night -- just a place to land in Oaxaca. We wish we had booked for a longer period. It is sooo well-priced and so authentic and the location is excellent. Big open interior courtyard, high ceilings in the room, balconies and comfortable beds.

Cons:

N/A

2026-04-01 via Nuitee
O
oliver solo_traveller ca
8
Pros:

Quiet, monastic and minimalistic feel in this awesome building.
Floor was impecable, I see the cleaning staff do a good job with the tile floors. Receptionist were kind and prompt to help

Cons:

no hot water..at least in the room, I stayed.

2026-03-24 via Nuitee
J
jhawkbooky solo_traveller us
7
Good location and value for the price but only accepts cash payment.
Pros:

Good location and good value for the price. Hot water. Sitting area
upstairs outside of rooms with couches and chairs.

Cons:

The hotel only accepts cash payments (no credit cards). No ceiling fan in room,
only a portable fan on a stand with a short cord and only one outlet to plug it in.
Some street noise if you get a room overlooking the street. Back rooms are quieter
but my back room had no windows.

2026-03-23 via Nuitee
R
Ramiro solo_traveller mx
5
Pros:

Este edificio es excelente, muy buena apariencia

Cons:

La cama rechina mucho y el colchón necesita cambiar

2026-03-17 via Nuitee
R
Rodolfo Alberto solo_traveller mx
8
Pros:

El ambiente es un lugar que te hace sentir qye estas realmente en Oaxaca

Cons:

La cd. Sigue abandonada

2026-03-16 via Nuitee