The Swan Valley Hotel

Hotels
8.3 (426 reviews)
10250 West Swan Road , Henley Brook , AU
+61 8 6388 4466

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfy bed
Cons:
High price for quality
Filthy cleanliness
Dated amenities

Categories

Cleanliness
8.13
Several comments about the need for cleanliness, including filthy entrance mats.
Service
9.6
Staff were accommodating and helpful, with commendations for Melanie and reception staff.
Location
9.64
Multiple positive mentions about the great location in Swan Valley.
Room Quality
7.59
Mixed experiences, with mentions of dated interiors and quality issues in rooms.
Amenities
7.62
Limited facilities such as the lack of dine-in options and dated interiors noted.
Value for Money
7.08
Concerns about pricing being high compared to room quality.
Food and Beverage
8.13
No dining options, leading to a lower score.
Overall Experience
8.6
Guests had both positive interactions and significant concerns impacting their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:47

Property Description

Location:
Situated in picturesque Henley Brook, just a short distance from Optus Stadium and Perth CBD, The Swan Valley Hotel offers a tranquil escape in the heart of Western Australia's renowned wine region.

Comfortable Accommodation:
Each room at The Swan Valley Hotel is thoughtfully designed with modern amenities such as flat-screen TVs, air conditioning, and private balconies in select rooms. The cozy bedding and well-equipped bathrooms ensure a comfortable stay for all guests.

Family-Friendly Features:
Families traveling with children will appreciate the children's playground at the hotel, providing entertainment for the little ones while parents relax by the seasonal outdoor pool. The welcoming atmosphere and convenient amenities make The Swan Valley Hotel a perfect choice for families exploring the area.

To experience the charm and comfort of The Swan Valley Hotel, book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, May 12, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 426 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 7.59
Amenities: 7.62
Value for Money: 7.08
Food and Beverage: 8.13
Overall Experience: 8.6
D
Daniel • couple • au
4
Happy to leave.
Pros:

No breakfast

Cons:

No service, never encounter any staff.

2026-09-19 • via Nuitee
A
Arthur • solo_traveller • au
7
Pros:

Comfortable

Cons:

Noise

2026-09-18 • via Nuitee
A
Arthur • solo_traveller • au
8
Pros:

Comfortable

Cons:

Noise

2026-09-18 • via Nuitee
P
Peter • solo_traveller • au
9
Pros:

It all just close to everything

Cons:

Remove the spas

2026-09-10 • via Nuitee
M
Michelle • solo_traveller • nz
10
Pros:

The best thing I liked was the lovely office staff ...They were great.💯😀

Cons:

There wasn't really anything that I didn't like about the room.

2026-09-10 • via Nuitee
K
Kasey • couple • au
7
Comfortable and modest.
Pros:

The room was very clean and organised, towels were amazing. Lots of different lighting options!!

Cons:

The shower head wasn’t nice at all, barely 30 degrees as well.

2026-09-07 • via Nuitee
C
Catrin • couple • au
10
Comfortable, clean, safe
Pros:

Easy to access, clean and comfortable

Cons:

Nothing , the place was great

2026-09-07 • via Nuitee
R
Rick • solo_traveller • au
5
Overall - small rooms, basic amenities and fair.
Pros:

Location to the Valley was good.

Cons:

The deposit taken upon booking and subsequent delays in its return was poor and unprofessional.
Additionally upon check-in. It was late, the keybox worked ok, but I had no clue where to go. It was raining and it was a seek and search mission just to find any rooms. Please place directions to the lodgings somewhere near the lock box.

2026-09-05 • via Nuitee
C
Chung Kin • couple • hk
6
2026-09-05 • via Nuitee
S
Steven • couple • au
8
Pros:

Lovely pool area and a good location.

Cons:

Room was quite hidden down a little alley way with not much of a view

2026-09-02 • via Nuitee
K
Katherine • couple • au
6
2026-08-31 • via Nuitee
C
Christine • solo_traveller • au
9
Pros:

Lovely and peaceful and good food at Gerry's too. Liz on Reception was so lovely and helpful and Melanie who I spoke to on the phone was great.

Cons:

That there wasn't any seating outside the Reception area and where we were waiting on a taxi. I am partially disabled and find it difficult to stand.

2026-08-31 • via Nuitee
S
Sheila • couple • au
9
we enjoyed our stay. the office girl was great the location good.
Pros:

the resteraunt was closed.

Cons:

there was only one chair for two of us. it would have been nice to have somewhere to put your undies and stuff in a draw instead of living out of your luggage case.
the t v was not working because the remote was stuffed, but the girl in the office came and checked it and got another one

2026-08-30 • via Nuitee
D
Didier • solo_traveller • au
10
2026-08-28 • via Nuitee
H
Horacio • solo_traveller • ar
8
Pros:

Location is good and the golf

Cons:

It should have breakfast available as there are no many options nearby

2026-08-27 • via Nuitee
J
Janet • couple • nz
5
Pros:

Close to wedding venue. Room was clean and bed comfortable.

Cons:

The 250 dollar refundable deposit we had to pay, not had this experience before in Australia. No outlook from room window, we faced a wall, so room was quite dark. They said there was a step down into the bath for the over bath shower, however, this was a very large step.

2026-08-27 • via Nuitee
M
Michael • solo_traveller • au
9
2026-08-25 • via Nuitee
A
Arc • family_with_children • au
10
2026-08-18 • via Nuitee
A
Admire • couple • au
9
2026-08-18 • via Nuitee
R
Ross • solo_traveller • au
8
Cons:

Only one chair for 2 people. Having no restaurant a toaster and microwave would be nice

2026-08-15 • via Nuitee