Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Inconvenient signage for directions

Categories

Cleanliness
7.74
Some guests reported issues with cleanliness, such as bugs in the room.
Service
8.91
Multiple guests praised the helpfulness of the staff.
Location
8.55
Conveniently located near supermarkets and dining options.
Room Quality
8.6
Guests enjoyed spacious rooms and comfortable beds.
Amenities
8.33
The hotel offers good amenities including a public bath and kitchens.
Value for Money
8.29
Affordable pricing for the spacious rooms.
Food and Beverage
8.44
Breakfast received high praise from several guests.
Overall Experience
8.31
Guests generally had a very positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:48

Property Description

Central Location and Unique Amenities
Hotel Cypress, located in central Karuizawa, offers a unique experience with a guests-only public bath and free parking.

Comfortable Rooms with Modern Amenities
The air-conditioned rooms feature a balcony, free WiFi, flat-screen TV, Western-style beds, and modern Japanese design. The private bathrooms come stocked with complimentary toiletries.

Diverse Dining Options and Leisure Activities
Indulge in a buffet or set menu breakfast, savor Japanese and French cuisine at on-site restaurants, and unwind at the bar or garden terrace. Ski storage, bicycle rentals, and proximity to Karuizawa Prince Shopping Plaza make for a memorable stay.

Ready to experience luxury and convenience at Hotel Cypress? Book now for an unforgettable getaway.

Important information:

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Children 6 years and older are counted and charged as adults. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

8.4
Based on 451 reviews
Cleanliness: 7.74
Service: 8.91
Location: 8.55
Room Quality: 8.6
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.44
Overall Experience: 8.31
K
KUMIKO • couple • jp
7
やや、満足です
Pros:

部屋が広々して良かったです。

Cons:

ミネラルウォーターが付いて無かった。化粧台が無い。
後、フロントからエレベータに乗るのに荷物持って階段を登る事。

2026-10-30 • via Nuitee
J
James • extended_group • se
8
Comfortable hotel, helpful staff.
Pros:

Comfortable hotel. Close to supermarket. Very helpful staff. Walking distance to some sightseeing.

Cons:

A little far away from the train station. But an easy walk. An extra accommodation tax is charged, which was not stated on Booking.com.

2026-10-29 • via Nuitee
Y
Yu Man • couple • hk
9
2026-10-28 • via Nuitee
C
CHIENHAO • extended_group • tw
10
有室內和室外檜木池溫泉、空間大、有小廚房、早餐好吃，停車場有戶外和地下室的
Pros:

房間空間超大，還有小廚房可以使用，鍋子可以到櫃檯借用

Cons:

不能穿著飯店附的衣服走去大廳以及餐廳，但不影響整體的優秀

2026-10-24 • via Nuitee
X
XMASLEE • couple • sg
10
“Forest Breathing” for mindfulness and wellness for visitors.
Pros:

Wide selection of food. Hotel is a short walk to the forest which makes a nature walk after breakfast pleasant. The fresh air encourages “forest breathing”

Cons:

The hot water from the tap in the bathroom seems to take awhile to warm up. Otherwise the amenities in the room are good and functional.

2026-10-24 • via Nuitee
Y
Yuko • extended_group • jp
8
2026-10-21 • via Nuitee
おりちゃん • family_with_children • jp
9
2026-10-20 • via Nuitee
K
Kayoko • family_with_children • jp
10
Pros:

部屋の広さ、大浴場があること、値段、朝食が美味しかった

Cons:

お土産屋さんが朝しか開いてなくて、チェックアウトの時買えなかったこと

2026-10-20 • via Nuitee
G
Gail • couple • us
8
Spacious rooms and a good breakfast
Pros:

Beautiful hotel. The rooms could use updating.

Cons:

Good size rooms. Excellent breakfast.

2026-10-19 • via Nuitee
Y
YIHUI • solo_traveller • tw
10
車站走到飯店大約15分鐘，搭計程車不到1000日幣，很划算，但是如果想要從飯店到車站，最好提早20分鐘請櫃檯叫車 。
Pros:

房間很大又乾淨

2026-10-19 • via Nuitee
K
KEIKO • family_with_children • jp
10
Pros:

スタッフの方の対応が
とても良かったです

2026-10-17 • via Nuitee
Y
Yumi • extended_group • jp
9
非常にお得感ありでした。
Pros:

急に行けなくなった人がいたのに丁寧に対応してくださいました。

Cons:

特にないです。

2026-10-17 • via Nuitee
R
Reiko • solo_traveller • jp
5
2026-10-17 • via Nuitee
克彦 • extended_group • jp
8
コスパは良い
Pros:

立地
雰囲気

Cons:

シャワー等水回りの汚れ、ベランダが少々汚かった

2026-10-16 • via Nuitee
C
chung wing • family_with_children • hk
9
Pros:

大浴場

Cons:

電梯太慢 房間燈光太亮 應減少一些燈光

2026-10-15 • via Nuitee
H
HIROKO • family_with_children • jp
10
部屋も広いのにそんなに高くなくコスパ最高！
Pros:

軽井沢駅からも近いし、部屋が広い。
大浴場もある。

2026-10-14 • via Nuitee
M
Mika • extended_group • jp
9
Pros:

朝食のおかずの種類が豊富でどれも美味しかったです。あとご当地のおやきや牛乳、ミカド珈琲があったので嬉しかったしテイクアウト出来るカップを置いてくれいたのも最高でした。
あと駐車場が無料なのも良かったです
宿泊しても駐車場料金が発生するところは多々あります

Cons:

ホームページの写真よりお風呂とか設備に年季が入ってました

2026-10-12 • via Nuitee
J
JUNKO • couple • jp
9
快適でした。
Pros:

立地やお部屋の作り、大浴場、ホテルショップ、ウエルカムドリンク、夜のライトアップまで、全て良かったです。
価格もお値打ちで、近くにスーパーやショップがあり、
楽しめました。

Cons:

エレベーターへの位置を間違えると、部屋から遠回りになった。エレベーターまでの階段が少し危ないかも知れないと思いました。両方とも、高齢の場合です。別にもっと良い方法があったのなら、すみません。

2026-10-11 • via Nuitee
H
hiroyuki • couple • jp
9
私の理想に近い。
Pros:

前日に宿泊したホテルと比べて、部屋の広さや風呂、トイレ等の設備が充実していた。

Cons:

1階の部屋で、景色的なところや、部屋に小さな蚊のような虫がいた。場所が分かりづらいので、大きな看板を設置してほしい。

2026-10-08 • via Nuitee
遠藤 • family_with_children • jp
8
2026-09-06 • via Nuitee