The Cruise Hotel

Hotels
7.5 (564 reviews)
499 North Pattaya Beach Road, Pattaya Chonburi , Pattaya Central , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Genoeg voor kinderen
Ultrafreundliches Personal
Bessere Ausstattung

Categories

Cleanliness
6.64
Standard quality for this hotel tier
Service
7.61
Ultrafreundliches Personal!
Location
7.65
Standard quality for this hotel tier
Room Quality
8.1
Bessere Ausstattung als das A-One.
Amenities
8.13
Genoeg dingen te doen voor de kindjes.
Value for Money
7.59
Standard quality for this hotel tier
Food and Beverage
7.14
Standard quality for this hotel tier
Overall Experience
7.11
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:36

Property Description

Luxurious Accommodation with Stunning Views
Experience the ultimate beach getaway at A-One The Royal Cruise Hotel Pattaya. Enjoy free WiFi, a balcony, and mesmerizing views of Pattaya's beach right from your room.

Top-Notch Amenities for Your Comfort
Indulge in the hotel's free private parking, refreshing outdoor pool, and rejuvenating spa. Each air-conditioned room is equipped with modern conveniences like a flat-screen TV, minibar, and safety deposit box for a relaxing stay.

Unmatched Dining and Leisure Options
Savor delicious meals and drinks at the on-site bar and restaurant. Stay active at the fitness room, unwind at the sauna, or avail 24-hour reception services. With Union Pay accepted and airport transfers available, your stay is bound to be seamless.

Book now for an unforgettable beachfront experience at A-One The Royal Cruise Hotel Pattaya!

Important information:

Please note that all guests need to provide a valid ID and passport at check-in.

Please note that additional guests or additional unregistered guests above the maximum occupancy will incur an additional charge of THB 1,500 per person, breakfast not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for THB 300 per person per night when using an existing bed.
    People 12 years old and over stay for THB 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 564 reviews
Cleanliness: 6.64
Service: 7.61
Location: 7.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 7.11
T
Tuteja family_with_children in
6
Cons:

I would like to formally raise a complaint regarding my check-in experience at A-One The Royal Cruise Hotel Pattaya.

Upon arrival, I was informed by the Assistant Front Desk Manager, Mr. IZE, that I was required to provide a security deposit of THB 12,000 for my four-night stay. I was surprised by this amount, as no such requirement was clearly disclosed during the booking process on Booking.com.

When I politely asked where this deposit requirement was stated, Mr. IZE engaged in a prolonged discussion that lasted approximately 30 minutes. Instead of providing a clear explanation, he repeatedly insisted on the THB 12,000 deposit. I specifically requested that he show me where this amount was disclosed either on Booking.com or on the hotel's website.

After reviewing the information himself, Mr. IZE was unable to find any mention of a THB 12,000 deposit. The only information available referred to a THB 3,000 security deposit. He then explained that the hotel's internal staff had made an error by not specifying that the THB 3,000 amount was allegedly per day and stated that they would correct the information.

I also offered an alternative solution by requesting that the hotel place a hold on my American Express credit card for the required deposit amount. Mr. IZE informed me that their payment system did not accept American Express cards. I explained that this limitation was not my responsibility and should not justify imposing an undisclosed deposit requirement on guests.

What I found most disappointing was not only the lack of transparency regarding the deposit policy, but also the manner in which the situation was handled. Despite the confusion arising from information that was not properly disclosed, Mr. IZE did not offer any apology for the inconvenience caused.

2026-06-20 via Nuitee
A
Ahmad family_with_children qa
3
2026-06-19 via Nuitee
F
Forrest family_with_children ca
9
2026-06-17 via Nuitee
W
wangsoparak solo_traveller th
10
Pros:

ครบทุกอย่าง

Cons:

ไม่มี

2026-05-03 via Nuitee
N
NUT-ANONG family_with_children th
10
2026-04-19 via Nuitee
พงษ์พันธ์ couple th
6
เหมาะกับเด็ก
Pros:

ทำเล

Cons:

อาหารเช้า / ไม่น่าคิดราคาอาหารเช้ากับเด็ก

2026-04-09 via Nuitee
L
Luc solo_traveller be
10
2026-01-28 via Nuitee
S
Siriphorn family_with_children th
9
Pros:

Er zijn genoeg dingen te doen voor de kindjes.

2025-07-14 via Nuitee
A
Andreas Georg couple de
10
Top Aufenthalt!!!
Pros:

Wir waren im Mytt. Da das. A-One gerade renoviert wird. Das Mytt gehört zum A-One. Muss sagen bessere Ausstattung als das A-One. Ultrafreundliches Personal! Nächstes Mal werden wir direkt das Mytt buchen. Wir waren aber auch schon im A-One. Ist auch nicht schlecht, aber das Mytt ein Tick besser!

Cons:

-

2025-07-11 via Nuitee
M
Mitchell family with young children au
10
Exceptional
2025-06-04 via Nuitee
C
Charoenchai family with young children th
9
Superb
2025-05-07 via Nuitee
M
Matthew solo traveller gb
10
Exceptional
2025-04-29 via Nuitee
D
David young couple sa
7
Good
2025-04-17 via Nuitee
C
Chunkyben family with young children gb
10
Great location and room
Pros:

The location was great, the room and terrace wonderfully spacious.

Cons:

The shower over the bath, far too messy, had to resort to baths all the time, need to redesign the shower head and location.

2025-04-15 via Nuitee
K
Kunal young couple au
7
Good
Pros:

Old Tv and poor wifi plz fix it . I have been paid abt 3000 aud for my stay .. new smart tvs costs $300 .. and good wifi also not that expensive .. plz update it asap before my next stay

2025-04-12 via Nuitee
E
Evelyn family_with_children
6
Pros:

N

2025-04-12 via Nuitee
V
Victor solo traveller sg
10
Lovely stay
Pros:

Good hotel with lovely pool

2025-04-05 via Nuitee
P
Panida family with young children th
7
Good
2025-04-01 via Nuitee
S
Soham family with young children in
1
Bad
2025-04-01 via Nuitee
A
Aunchitta family with young children us
8
Very good
2025-03-30 via Nuitee