Itsy Hotels Red Lotus Heritage, Promenade Beach

Hotels
•
Treebo Hotels
7.4 (326 reviews)
No. 48 to 58, Nehru Street, Pondicherry , Puducherry , in

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious and comfortable rooms
Cons:
Poor cleanliness in some areas
No elevator
Low-quality breakfast

Categories

Cleanliness
6.98
Some reviews indicated cleanliness issues with the bathrooms and general maintenance.
Service
8.45
Most reviews highlight friendly and professional staff.
Location
8.49
Convenient location noted in multiple reviews, although some noise complaints were mentioned.
Room Quality
6.94
Complaints about room size, lack of elevators, and outdated furniture.
Amenities
7.47
Lack of elevators and some room facilities were criticized, but basic needs are met.
Value for Money
6.93
Guests mention that the pricing does not justify the quality of stay.
Food and Beverage
6.48
Multiple complaints about the breakfast quality and variety.
Overall Experience
7.45
Guests report a satisfactory experience despite several drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:05

Property Description

Experience Old World Charm: Immerse yourself in the quaint allure of Pondicherry's old French Heritage Town at Itsy By Treebo - Red Lotus Heritage Promenade Beach. Stay in a beautifully restored Vietnamese-style merchant house and take in the unique architecture and ambiance.

Modern Comforts: Enjoy modern amenities in a heritage setting. Relax in rooms equipped with flat-screen TVs and stay connected with free WiFi throughout the property. Experience a blend of old-world charm and contemporary convenience.

Convenient Location: Explore nearby attractions such as the Beach Promenade, Sri Aurobindo Ashram, and Manakula Vinayagar Temple, all within walking distance. With a 24-hour front desk and proximity to Puducherry Airport, your stay at Itsy By Treebo - Red Lotus Heritage Promenade Beach promises both comfort and convenience.

Book your stay now and indulge in a memorable heritage experience at Itsy By Treebo - Red Lotus Heritage Promenade Beach!

Important information:

Due to Covid-19 outbreak, we urge you to stay tuned to latest updates by Local and Central Government w.r.t Covid tests, lockdowns, and travel restrictions before confirming your Hotel Booking

Local ID's Are Not AllowedPayment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 326 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.49
Room Quality: 6.94
Amenities: 7.47
Value for Money: 6.93
Food and Beverage: 6.48
Overall Experience: 7.45
D
Dheeraj • solo_traveller • in
10
Pros:

The rooms were quite big and neat. Mainly the location is very much accessible to major view points and felt safe.

2026-05-20 • via Nuitee
A
Ali • solo_traveller • in
4
I was paid excess for which I did not got refund
Pros:

The booking app is only answering mc.i lost money for one day which was paid excess.
No reply over phone or mail

Cons:

The booking app is lousy

2026-05-19 • via Nuitee
M
MOORTHY • family_with_children • in
8
We are the regular customers to this hotel. Every time we were treated nicely with our he helpful staffs.
Pros:

Great location
Much helpful staffs.

Cons:

Nothing

2026-05-12 • via Nuitee
C
C • solo_traveller • in
9
2026-05-07 • via Nuitee
Y
YOGESH • solo_traveller • in
9
2026-05-05 • via Nuitee
S
shanmuganathan • couple • in
6
Pros:

Ambience

Cons:

Bed was not comfy and the mattress and pillow had no cushion at all. Ended up with severe back and neck pain.

2026-05-01 • via Nuitee
• couple • in
4
2026-04-30 • via Nuitee
Y
YOGESH • solo_traveller • in
9
2026-04-24 • via Nuitee
Y
YOGESH • solo_traveller • in
9
2026-04-24 • via Nuitee
B
biju • family_with_children • ae
8
2026-04-24 • via Nuitee
M
Manickavasagan • couple • in
10
Excellent
Pros:

The hotel property, admin staff and crew also handling polite way of customers. Extremely two days I enjoyed lot.

Cons:

Na

2026-03-31 • via Nuitee
W
Wolfgang • family_with_children • de
8
Empfehlenswertes Hotel
Pros:

Großes Zimmer, mit Platz für Ablagen, bequemes Bett. Ruhig trotz Lage an der Nehru St.
Bad mit abgetrennter Dusche (Duschvorhang), sauber. Zu Fuß kommt man überall hin.

2026-03-05 • via Nuitee
S
serge • family_with_children • fr
8
Pros:

L emplacement de l hôtel

Cons:

Prise double le wk

2026-02-11 • via Nuitee
P
Paul • couple • gb
9
Pleasant hotel stay in Pondicherry.
Pros:

Nice room. Very comfortable bed.
Good breakfast, served on the roof terrace.

Cons:

Far too many emails. They bombard you with stuff.

2026-01-23 • via Nuitee
S
Surendar • family_with_children • in
8
Cons:

No elevator and no tap in bathroom only shower.

2026-01-19 • via Nuitee
B
Bhavesh • family_with_children • in
8
Pros:

Great Stay and Well maintained rooms

2026-01-15 • via Nuitee
C
chaudhary • extended_group • in
1
Pondicherry as such was too but it could be better if our choice of stay is better
Pros:

It’s near beach but property is quite bad, lots of pest are there. No provision of hot water. No support staff even for getting water. No replacement of toiletries , soap, towels, towels are worn out. No cleanliness

Cons:

No cleanliness, pest are moving around, no hot water, no replacement of soaps, towels etc.,

2026-01-11 • via Nuitee
R
Ramani • family_with_children • in
4
2026-01-10 • via Nuitee
M
Marco • family_with_children • it
8
2026-01-08 • via Nuitee
S
Shashikala • family_with_children • in
5
2026-01-07 • via Nuitee