Four Points by Sheraton Jakarta Thamrin

Hotels
•
Four Points by Sheraton
8.8 (415 reviews)
Jalan M.H. Thamrin Kav 9 , Jakarta , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Dust and noise from construction
Issues with customer service during check-in

Categories

Cleanliness
7.8
There were mentions of dust and dirt during the construction, indicating that cleanliness was compromised.
Service
9.3
Most reviews highlighted friendly and attentive staff, providing a very positive service experience.
Location
9.3
Several reviews praised the hotel's convenient location in the heart of Thamrin area.
Room Quality
8.8
Many guests appreciated the cleanliness and comfort of the rooms.
Amenities
8.3
Amenities received mixed reviews, with some positive mentions about the gym and restaurant.
Value for Money
8.8
Overall sentiment suggests that the hotel provides good value for its price, despite some drawbacks.
Food and Beverage
9.3
The breakfast buffet received enthusiastic praise for its variety and quality.
Overall Experience
8.8
General experiences varied, with highlights in service and location but concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:18

Property Description

Strategic Location in Jakarta

Located in the heart of Jakarta, Four Points by Sheraton Jakarta Thamrin offers a prime spot near the Central Business District. Guests can easily explore nearby attractions like Sarinah Department Store and the bustling shopping malls around Bundaran HI.

Comfortable Rooms and Amenities

Each air-conditioned room is well-equipped with modern amenities including a flat-screen TV, safety deposit box, and tea/coffee facilities. Guests can enjoy city views, along with complimentary toiletries and cozy slippers for added comfort.

Convenient Services and Facilities

From 24-hour front desk assistance to concierge services and round-the-clock security, the hotel ensures a hassle-free stay. Indulge in delicious meals at The Eatery or relax with a drink at Best Brews. For added convenience, room service is also available.

Ready to experience the best of Jakarta? Book your stay at Four Points by Sheraton Jakarta Thamrin now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 415 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
I
Ida Haryati • solo_traveller • my
9
my honest review from Hpusm, kelantan, Malaysia
Pros:

like the politeness of staff..
i need to convey aporeciation to two staff at the cafe..they were so kind n polite talking n share infos n greetings when i was having breakfast on 14/5, her name is ms Novita..very helpful also n 15/5 morning staf name Valen, packed me bfast bcoz i need to rush to the airport at 6 30am.. Thank you to both of them..great hospitality..n good in PR

Cons:

i think room service staff should open shoes when comes in the guest room althoung i dont want to tidy uo i jus asked to clear the dustbin n wash the mugs..staff came in with shoes on..and i think not proper bcoz it is carpeted .i walk inside with barefoot..to pray or else cleann hygiene is the key. also i stunned when staf take the rubbish by bare hand without any plastic gloves..i said it is dirty, she juz smile..n the dustbin also u shpuld put plastic baggae..instead of bare like that. That is all hope u can take note .

2026-05-17 • via Nuitee
Z
zamri • solo_traveller • my
8
2026-05-05 • via Nuitee
C
CHEN • solo_traveller • cn
5
2026-04-20 • via Nuitee
I
Izyan Suryana • family_with_children • my
10
2026-04-16 • via Nuitee
P
Paul Konstantin • couple • de
4
Zu teuer
Pros:

Freundliches personal, sauber, modern

Cons:

Preis ist zu hoch für das was geboten wird man bezahlt größtenteils die lage

2026-04-15 • via Nuitee
B
Bruno • solo_traveller • br
9
Pros:

Limpeza, quarto espaçoso e localização otima. tem um super shopping em frente e a duas quadras outro ainda maior.

2026-04-07 • via Nuitee
C
Cava Vergiu • family_with_children • pe
7
2026-04-03 • via Nuitee
C
Chin Keow • couple • my
7
Good location and very helpful staff
Pros:

Location fairly good, near Sarinah Mall

Cons:

Room was abit small

2026-03-16 • via Nuitee
V
Vincent • couple • au
6
2026-03-12 • via Nuitee
T
Thomas Kraaikamp • family_with_children • nl
6
2026-03-06 • via Nuitee
A
Architect • couple • my
8
Pros:

Great location and friendly helpful staff.

Cons:

Nothing

2026-02-22 • via Nuitee
S
Sakinah • couple • my
10
2026-02-12 • via Nuitee
M
Makoto • solo_traveller • jp
10
2026-02-08 • via Nuitee
M
Madhuri • family_with_children • my
9
Pros:

The staff are very courteous, rooms were spic and span so were the linens and towels too.

Cons:

The Air con could have a remote with easier operation. It was very difficult to set the temperature.
Also the shower gel fragrance wasn't very appealing

2026-01-30 • via Nuitee
W
WENNY • couple • my
10
Pros:

Stayed at Four Points by Sheraton Thamrin Jakarta and had a pleasant experience. The location is very strategic, close to shopping malls and business areas. Room was clean, comfortable, and staff were very friendly and helpful.

2026-01-19 • via Nuitee
M
MD FARID • solo_traveller • bn
9
Best to stay at that hotel cause its in the centre
Pros:

I like the room, nowadays they renovated the 13th floor, and I stayed on that floor. The room looks so cozy and clean, the room service in terms of food is great and reasonable price plus is 24 hours.

Cons:

Only one exception, on Saturday night, the noise from the motorcycle exhaust and road raging was unbearable, i couldnt sleep until 4.00 am in the morning WIB. apart from that is splendid

2026-01-16 • via Nuitee
S
Suriani • couple • my
8
2026-01-08 • via Nuitee
E
Elmy • family_with_children • sa
9
2026-01-03 • via Nuitee
M
Murlina • couple • es
9
Good place to stay during vacation
Pros:

The room was clean and comfortable. Also, the hotels location was really good

2026-01-02 • via Nuitee
S
Silwi • couple • id
9
2026-01-02 • via Nuitee