Shenzhen Lido Hotel

Hotels
8.2 (329 reviews)
2007 Dongmen South Road, Luohu , Shenzhen , CN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location near metro / central for shopping and transit
Friendly and helpful staff (front desk and room service)
Comfortable rooms and good beds
Spacious room sizes for many guests
Modern, fresh room design
Good value for money
Room service and robot delivery praised
Good breakfast variety (noted by some guests)
Cons:
Cleanliness issues: hair on bed and cigarette smell in common areas
AC problems: too cold or strange behavior (may need cleaning)
Bathroom supplies sometimes insufficient (toilet paper only half roll)
Buffet breakfast policy: free for only one person
Missing in-room items: no irons and lacking rubbish bins noted
One staff member perceived as strict / poor communication with non-Chinese guests
Nearest metro entrance lacked an escalator (inconvenient with luggage)

Categories

Cleanliness
7.2
Multiple guests reported hair on beds, partially-stocked bathroom tissue and cigarette smell in common areas, indicating below-average cleanliness.
Service
8.4
Several mentions of helpful and friendly staff (named staff praised, accommodating service, robot delivery), though one guest found a front desk person strict; overall positive service.
Location
8.8
Consistently praised as very close to the metro and central (easy access to Luohu/Hong Kong), only minor inconvenience noted (nearest entrance lacked an escalator).
Room Quality
8.4
Rooms described as comfortable, good beds, modern contemporary design and appropriately sized for many guests; some issues noted (AC problems, one 3-person room smaller than usual).
Amenities
7.8
Mixed mentions: robot room delivery and room service praised, but missing irons/rubbish bins and limited breakfast policy reduce the amenities score.
Value for Money
8.6
Multiple guests explicitly called it value for money and reasonable price for the location and room size.
Food and Beverage
8
Breakfast variety was praised by some, but complaints include buffet being free for only one person and at least one guest unhappy with the restaurant.
Overall Experience
8.4
Overall positive stays reported (great location, friendly staff, comfortable rooms), tempered by cleanliness and some amenity/restaurant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:43

Property Description

Convenient Location
Located steps away from Lidou Bus Station, Shenzhen Lido Hotel offers easy access to major attractions like Luohu Railway Station and Dongmen Pedestrian Street.

Comfortable Accommodation
Each room is equipped with air conditioning, a refrigerator, and a private bathroom. Enjoy city views, and relax with the provided sofa and desk.

Great Facilities
The hotel features a 24-hour front desk, a mini-market, a restaurant serving Chinese and Western cuisine, and a fitness center. Benefit from free WiFi, parking, ticket services, and luggage storage.

Experience a seamless blend of convenience and comfort at Shenzhen Lido Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Guests who plan to arrive after than 20:00 should contact the property directly in advance to secure your reservation. The contact information can be found on the confirmation letter.

Breakfast-inclusive rates consist of breakfast only for 1 adult.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

8.2
Based on 329 reviews
Cleanliness: 7.2
Service: 8.4
Location: 8.8
Room Quality: 8.4
Amenities: 7.8
Value for Money: 8.6
Food and Beverage: 8
Overall Experience: 8.4
A
Anne Chua Lee Lee • solo_traveller • sg
7
Pros:

I like the size of the room because I am a wheelchair user. So the room is big enough to put my wheelchair. I like the big bed because it is very firm. The hotel was able to provide a plastic red chair for shower.

Cons:

I don't like the fact that my next door neighbor can smoke in his room. Although the staff tried to intervene, he only agree to stop in principle. In the middle of the night, he started to smoke again.

The location of the hotel is not very near to nice eateries. Although there are eateries and restaurants around the hotel, they are either not good or too expensive. I would not stay in this hotel again.

The ramp incline near the front door is too steep for my wheelchair and it's not safe to drive down the slope facing forward.

The breakfast was underwhelming and of poor quality. Not worth eating.

2026-09-15 • via Nuitee
M
Meng Yee • solo_traveller • my
6
2026-09-13 • via Nuitee
M
Marc • family_with_children • hk
8
2026-08-31 • via Nuitee
D
Danny • family_with_children • be
8
2026-08-15 • via Nuitee
L
Li Oi • couple • sg
7
2026-08-09 • via Nuitee
J
Jessica • solo_traveller • hk
5
Cons:

今次的3人房比平常的細
而且床鋪有頭髮 ...
浴室厠紙只有半卷, 沒有替換, 半夜懶去呼喚了, 幸好自帶很足夠

今次晚上的冷氣怪怪的
可能要清洗了

2026-08-02 • via Nuitee
J
Jung-Ping • family_with_children • tw
8
Pros:

位置：鄰近地鐵站，走去東門老街也不算遠。
房間空間大，基本設備都有

2026-07-18 • via Nuitee
J
Jessica • solo_traveller • hk
8
2026-07-01 • via Nuitee
T
Tan • solo_traveller • sg
10
Shenzhen Lido
Pros:

The front desk staff named Chow was very helpful and assist us in whatever we need especially regarding booking of taxi.
Other staff were also friendly, explaining how items we ordered will be sent to our room by a robot

Cons:

Buffet breakfast is only free for 1 so we have to pay for more than that. Most hotels offer for.2.persons. The price is reasonable . So not much of an issue.

2026-06-29 • via Nuitee
F
Fernandes • extended_group • gb
9
Great stay
Pros:

Nice location

Cons:

The restaurant

2026-06-11 • via Nuitee
P
PO TSUNG • couple • tw
8
Cons:

冷氣太冷

2026-05-28 • via Nuitee
T
TORU • couple • hk
10
2026-05-20 • via Nuitee
W
WEI LI • extended_group • tw
10
2026-05-19 • via Nuitee
J
Jorge Wallis • solo_traveller • cl
8
Pros:

Comfortable room, good beds, good hotel location

Cons:

Common areas smell of cigarettes

2026-05-14 • via Nuitee
L
Laura • solo_traveller • sg
8
Pros:

Room size just nice.

2026-05-09 • via Nuitee
M
MARIA GABRIELA • extended_group • my
7
2026-05-08 • via Nuitee
J
JOHN ROWIE • couple • ph
10
Everything is excellent; from tour to friendship to love.
Pros:

Everything.

Cons:

The front desk man seems very strict. I can’t speak Chinese, and it seems so hot headed.

2026-05-06 • via Nuitee
M
Mei Ling • solo_traveller • nl
10
2026-05-02 • via Nuitee
R
Rocio Isabel • solo_traveller • pe
8
Estupenda ubicacion
Pros:

Muy buena ubicacion y personal disponible siempre

2026-05-01 • via Nuitee
E
Edward • solo_traveller • id
10
好的
2026-04-21 • via Nuitee