InterContinental Shanghai Hongqiao NECC by IHG

Hotels
•
InterContinental Hotels & Resorts
8.6 (398 reviews)
No.1700 Zhuguang Road (Gate 3 of NECC) , Shanghai , CN
+86 21 6700 1888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly/helpful staff (mentions of Gary and Fahad)
Direct access to exhibition/NECC — excellent for business
Spacious rooms and comfortable mattresses/pillows (reported by several)
Good gym
Breakfast/food generally adequate
Cons:
Room cleanliness issues (stained towels, damp bedding, visible trash)
No pool
Noisy AC and problems getting stable hot water in some showers
Billing issues (double charge, delayed refund) and taxi overcharging linked to hotel
A few reports of inconsistent front-desk professionalism

Categories

Cleanliness
6
Mixed but notably problematic: several guests report poor room cleanliness (stained towels, damp bed linens, visible trash), while others found rooms clean. Cleanliness issues are a recurring negative in reviews.
Service
9.8
Strong positive sentiment: many guests praise staff as very friendly and helpful (explicit mentions of Gary and Fahad). There is one complaint about front-desk professionalism, but overall service is frequently highlighted as a strength.
Location
9.5
Excellent for exhibition/business visitors — direct access to the exhibition/NECC is repeatedly noted. Some guests mention it is not in a nightlife area, so evening travel may be required.
Room Quality
8.5
Generally positive: rooms described as spacious with good mattresses and pillows, but some guests experienced issues (noisy air conditioning, difficulty getting hot water in the shower, small maintenance problems).
Amenities
8.8
Good amenities reported: an excellent gym and in-room umbrellas, breakfast available. Notable missing amenity: several guests mentioned there is no pool.
Value for Money
8
Moderate: many find the hotel acceptable for business stays, but there are complaints about billing (double charge not refunded promptly) and taxi overcharging tied to the hotel, which negatively affect perceived value.
Food and Beverage
8.2
Generally positive: breakfast described as sufficient and buffet dinner acceptable by some guests. One note that the lobby can be noisy during exhibitions which may affect dining atmosphere.
Overall Experience
10
Overall very positive for business/exhibition stays due to exceptional staff and prime exhibition access; many guests call it a great choice for NECC. Cleanliness and billing/taxi issues are notable caveats but do not erase the strong overall business-focused experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Luxurious Spa Centre and Sauna
Indulge in relaxation at our spa centre and sauna, offering a tranquil escape from the bustling city. Unwind and rejuvenate in style during your stay.

Convenient Location and Shuttle Service
Situated in the heart of National Exhibition Convention Centre, our hotel offers easy access to key transportation hubs. Enjoy the convenience of a free shuttle service to Shanghai Hongqiao Airport and Hongqiao Railway Station.

Modern Comforts and Exceptional Service
Experience a seamless stay with our well-equipped rooms featuring flat-screen TVs and private bathrooms. Our attentive staff and 24-hour front desk ensure all your needs are met promptly.

Book your stay at InterContinental Shanghai Hongqiao NECC now for a perfect blend of luxury and convenience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

8.6
Based on 398 reviews
Cleanliness: 6
Service: 9.8
Location: 9.5
Room Quality: 8.5
Amenities: 8.8
Value for Money: 8
Food and Beverage: 8.2
Overall Experience: 10
A
Azizbek • couple • uz
8
Pros:

Персонал очень доброжелательный-отзывчивый.

Cons:

Нет бассейна

2026-10-25 • via Nuitee
K
KAMAL • family_with_children • ae
8
2026-10-19 • via Nuitee
Y
YUNUS • solo_traveller • tr
7
2026-10-16 • via Nuitee
V
Vasiliy • couple • az
10
2026-10-11 • via Nuitee
S
sayit • family_with_children • ro
9
2026-10-09 • via Nuitee
P
PALATH • solo_traveller • ae
10
2026-10-08 • via Nuitee
A
Asaf • solo_traveller • il
9
2026-09-16 • via Nuitee
T
Terho • extended_group • fi
9
Ihanaa
Cons:

Haju ensimmäisrssä tä huoneessa

2026-09-15 • via Nuitee
F
Fabiola • family_with_children • au
10
2026-09-14 • via Nuitee
N
Nese • couple • tr
8
Pros:

fuar alanına direkt geçiş
otel temiz ve personel güleryüzlü
kahvaltısı yeterli

2026-09-13 • via Nuitee
I
INSOO • solo_traveller • kr
10
2026-09-13 • via Nuitee
E
Emil • solo_traveller • ro
8
2026-09-12 • via Nuitee
S
samy01 • family_with_children • sa
1
Cons:

حسبو علي ليلة اضافية مع اني غادرت الساعة ١٢ و ربع الظهر ؟؟

2026-09-12 • via Nuitee
A
Ahmed • solo_traveller • eg
10
2026-09-12 • via Nuitee
W
WILBUR • solo_traveller • br
10
2026-09-09 • via Nuitee
J
Judith • couple • nl
8
2026-09-08 • via Nuitee
J
Johan • family_with_children • nl
10
2026-09-07 • via Nuitee
Z
Zrnic • couple • rs
10
Pros:

All

Cons:

Nothning

2026-09-07 • via Nuitee
E
Edgardo • solo_traveller • us
10
Pros:

Excellent! The staff went above and beyond, particularly Gary and Fahad!

2026-09-07 • via Nuitee
D
Doniyor • solo_traveller • uz
6
😐😐😐
Pros:

Матрасы и подушки

Cons:

1. Кондиционер каждые 20–30 минут издаёт заметный шум, который серьёзно мешает отдыху. В итоге, чтобы нормально спать, мне пришлось выключить кондиционер.
2. Горячую воду в душе невозможно нормально отрегулировать. Я около 15 минут пытался это сделать, но вода всё равно оставалась прохладной, из-за чего нормально принять душ невозможно. При этом из крана у раковины горячая вода идёт нормально. Это означает, что горячая вода в отеле есть, а проблема, скорее всего, именно в оборудовании душа.
3. Состояние чистоты в номере очень плохое. На ковре повсюду виден мусор, и очевидно, что номер не был тщательно убран.
4. Даже шариковая ручка, предоставленная в номере, оказалась сломанной и ей невозможно пользоваться. Хотя это мелочь, подобные детали показывают, что отель недостаточно внимательно относится к проверке и подготовке номеров.

2026-09-07 • via Nuitee