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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
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Review Highlights

Pros:
Spectacular mountain views and tranquil location
Very friendly and attentive staff (multiple mentions)
Clean, well-maintained facilities
Excellent pool, spa and wellness areas
Good restaurant, varied quality breakfast and cocktails
Cozy, comfortable rooms and upscale suite options
Cons:
Some rooms are small, dark or lack furniture
Pet-friendly policy leads to dogs in shared areas
Noise transmission from stairs/doors in certain rooms
Occasional reception understaffing and slow housekeeping
Spa access sometimes not included in rate; perceived high prices in peak season
Isolated incidents (power outage affecting dinner)

Categories

Cleanliness
8.8
Multiple reviews highlight very clean, well-kept facilities and rooms; one review noted housekeeping left dirty cloths in the room as an isolated issue.
Service
9
Staff repeatedly described as very friendly and attentive (Andrea singled out); occasional issues reported with reception being unattended and some delay in service.
Location
9.1
Mountain setting with spectacular views and high tranquility; many guests praised the natural surroundings and peacefulness.
Room Quality
8
Several guests praised large, cozy suites (deluxe suite highly rated); others reported small, dark rooms with minimal furniture, occasional noisy AC and sound transmission from corridors/stairs.
Amenities
8.6
Strong amenities: pool, spa, towels/robes, quality spa area and paddle facilities; some aesthetic concern about paddle courts and notes that spa access may not be included in all rates; pet-friendly policy affects shared areas.
Value for Money
7.5
Generally positive experience but perceived value lowered by reports of price increases in high season and extra charges (e.g., spa access not included).
Food and Beverage
9.4
Restaurant, cocktails and breakfast described as varied and high quality by several guests; one arrival evening saw no dinner service due to a storm-related power outage (isolated).
Overall Experience
9.2
Overall very positive — guests frequently called it an ideal, relaxing escape and expressed intent to return; minor operational issues noted but did not outweigh the generally excellent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:54

Property Description

Luxurious Spa Center and Hot Tub
Indulge in relaxation at Hotel Puig Francó's spa center and hot tub. Unwind after a day of adventure and pamper yourself in style.

Exciting Sports Equipment and Gym Access
Stay active with our sports equipment including bicycles and paddle tennis racquets. Enjoy complimentary access to our on-site gym and volleyball equipment for a fun-filled stay.

Skiing and Golfing Paradise
Experience the thrill of skiing and golfing in the picturesque surroundings. With ski storage available, make the most of your outdoor activities.

Book your stay at Hotel Puig Francó now to enjoy these fantastic amenities and more.

Important information:

Please note that the restaurant is closed on Mondays, Tuesdays, Wednesdays and on Thursday evenings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Location

Guest Reviews

8.7
Based on 1453 reviews
Cleanliness: 8.8
Service: 9
Location: 9.1
Room Quality: 8
Amenities: 8.6
Value for Money: 7.5
Food and Beverage: 9.4
Overall Experience: 9.2
C
Carmen • couple • es
10
Lugar ideal para desconectar
Pros:

Agradecer el trato del personal.
Es un lugar maravilloso para desconectar, ya es nuestra segunda vez y no será la última.

2026-09-19 • via Nuitee
A
Ana • solo_traveller • es
8
2026-09-19 • via Nuitee
G
Garcia Covelo • couple • es
9
Un hotel per repetir
Pros:

Tot ha estat fantàstic! L’habitació Gilles és magnífica, i tot l’espai transmet una sensació de calma i tranquil·litat que fa que t’hi sentis molt a gust. El servei és excepcional: t’ofereixen tot el que necessites i fins i tot més per fer que l’estada sigui còmoda i especial. I les instal·lacions són simplement meravelloses. Una experiència per repetir!

Cons:

És una llàstima que en un lloc tan nostre no es pugui parlar català, sobretot quan el projecte és tan encertat.

2026-09-17 • via Nuitee
C
Clàudia • couple • es
9
2026-09-17 • via Nuitee
A
Anna • couple • es
10
Hotel ideal para ir con pareja si buscas el paraíso por unos días: relax con un paisaje fantástico.
Pros:

Nos encantó la ubicación del hotel, las fantásticas vistas del paisaje que tiene, y el buen gusto y la coherencia en decorar cualquiera de las estancias del hotel, mayoritáriamente relacionado con el mundo del trial. Cuanta con un muy buen restaurante, el Mitic, que no te puedes perder.

Cons:

En la zona de spa faltaba algo de luz y un reloj para saber la hora.

2026-09-17 • via Nuitee
O
Ona • couple • es
10
Pros:

Les instal.lacions, la situació i el personal, tot excel.lent.

2026-09-16 • via Nuitee
P
Peter • extended_group • gb
10
Relaxing stay
Pros:

Awesome location with spectacular views. Rooms small but comfortable and really nice shower.
Helpful staff ++
Refreshing pool and padel courts.
Breakfast great quality and varied.

2026-09-16 • via Nuitee
A
Anna • solo_traveller • es
10
2026-09-16 • via Nuitee
S
Sonja • solo_traveller • nl
10
Paradijs!
Pros:

Werkelijk alles

2026-09-15 • via Nuitee
M
Manuel • solo_traveller • es
10
2026-09-14 • via Nuitee
M
Muriel • solo_traveller • fr
9
Pros:

Hotel calme et reposant. Piscine très agréable. Restaurant sur place pratique.

Cons:

Chambres un peu sombres. Dommage que les cours de padel soient situés dans l'axe de la vue depuis la piscine.

2026-09-14 • via Nuitee
C
Carlos • solo_traveller • es
10
2026-09-14 • via Nuitee
A
Anna • couple • es
8
Pros:

El complejo es inmejorable: la piscina, las vistas y todo el entorno hacen que la estancia sea realmente especial. Un lugar precioso para desconectar y disfrutar de unos días de tranquilidad.
Queremos destacar especialmente la atención del chico de recepción, que fue encantador, muy amable y siempre dispuesto a ayudarnos en todo lo que necesitábamos. Un trato excelente.

Cons:

Lo único que mejoraríamos es el baño. La habitación que nos toco tiene bañera y la presión del agua era muy baja, saliendo muy poca cantidad.

2026-09-14 • via Nuitee
T
Tamara • couple • es
10
Un lloc perfecte per desconectar. Molt recomenable!
Pros:

Les instal•lacions, la tranquilitat… tot en general

El noi de recepció un tracte excelent

2026-09-13 • via Nuitee
M
Marta • solo_traveller • es
9
Pros:

Lugar muy bonito, cuidado y tranquilo

2026-09-13 • via Nuitee
H
Helvio • couple • es
10
2026-09-12 • via Nuitee
C
Carmen • couple • es
9
2026-09-12 • via Nuitee
T
Tami • solo_traveller • il
10
Pros:

הכל!!!

Cons:

שום דבר.היה מושלם

2026-09-11 • via Nuitee
D
domingo • couple • es
10
Relax total
2026-09-10 • via Nuitee
S
Sophie • solo_traveller • fr
10
2026-09-10 • via Nuitee