The Urban Hotel San Francisco

Hotels
7.9 (1856 reviews)
507 Bush Street , San Francisco , us

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Facilities

Non-smoking rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Wheelchair accessible
Allergy-free room
Shared kitchen
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Inconsistent shower temperature
Cleanliness issues

Categories

Cleanliness
6.98
Some guests noted issues with cleanliness, particularly regarding the carpets and light switches.
Service
8.45
Guests mentioned the staff being pleasant and accommodating.
Location
8.49
The hotel is well-located, near key attractions like Union Square.
Room Quality
7.44
Reports of cold rooms and poorly functioning showers impacted ratings.
Amenities
7.47
Some amenities are appreciated, but significant issues with hot water and maintenance were noted.
Value for Money
8.43
Guests found it to offer good value for its central location and amenities.
Food and Beverage
7.98
Complimentary coffee and tea were appreciated, though limited information is available.
Overall Experience
7.95
Generally positive experience with some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:21

Property Description

Prime Location in Vibrant Chinatown
Situated across from Chinatown’s iconic Dragon Gate, The Urban offers a unique and culturally rich experience in the heart of San Francisco. Explore the bustling streets filled with authentic cuisine and vibrant shops just steps away from your accommodation.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring a flat-screen TV, writing desk, and complimentary WiFi. Enjoy the convenience of a private sink and access to shared bathrooms. With limited housekeeping services, you can unwind in privacy and comfort during your stay.

Convenient Facilities and Services
Benefit from a 24-hour front desk ready to assist you at any time. The common area provides a cozy lounge space with microwave ovens, vending machines, and entertainment options. Indulge in complimentary 24-hour coffee while exploring the dynamic city surroundings.

Experience the charm of Chinatown at The Urban - Book your stay now!

Important information:

Please note: ALL rooms have shared bathrooms.

Please note: A credit card deposit is required at check in.

Please note: When booking [5] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1856 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.49
Room Quality: 7.44
Amenities: 7.47
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 7.95
H
Heymary • solo_traveller • us
10
Pros:

Love this small hotel - fantastic location and always extremely clean and comfortable.cortabld

2026-05-30 • via Nuitee
D
DAVID • solo_traveller • es
6
Pros:

La ubicación y la limpieza

Cons:

Generalmente me quedo en este hostel. Pero en esta ocasión la habitación que me dieron tenía unas cama horrible (te ibas hacia un lay) y entraba mucha luz del pasillo por la puerta .

2026-05-26 • via Nuitee
M
Maryam • solo_traveller • us
7
2026-05-25 • via Nuitee
D
DAVID • solo_traveller • es
9
Pros:

Ubicación y personal

2026-05-20 • via Nuitee
A
Andrzej • couple • pl
8
2026-05-16 • via Nuitee
I
Islu • solo_traveller • mx
10
Buena ubicación
Pros:

Perfecto para pasar una noche, bien ubicado y con los servicios completos de cualquier hostal decente

2026-05-14 • via Nuitee
Y
YUJIN • solo_traveller • us
7
Cons:

This is a hostel giving the most noisy room to expats. Rooms like next to stairs. America hostel do this shit often.
But very clean, comfortable, location is very good.

2026-05-12 • via Nuitee
B
Bleisha • solo_traveller • us
10
2026-05-12 • via Nuitee
Y
Yueh Hsun • solo_traveller • tw
8
以市區來說性價比還可以，衛生不錯
Pros:

有咖啡、茶包可24小時享用，也有熱水可以泡麵，一般飲用水可裝取，櫃檯服務人員非常友善，且24小時櫃檯皆有人
位置還算可以，就在Chinatown入口旁，離Macy百貨、聯合廣場走路5分鐘左右

Cons:

廁所及浴室的燈光是感應式的，用到一半會暗掉，建議至少淋浴間改為一般開關，不然要一直摸黑洗澡，住了兩晚，有一間浴室熱水不熱，隔天換一間又還行
沒有電梯，有大型行李要考慮

2026-05-04 • via Nuitee
F
Franz • solo_traveller • es
10
2026-04-27 • via Nuitee
D
Dolores • solo_traveller • es
8
Muy buena opción
Pros:

La ubicación, el personal y la limpieza excepcionales.

Cons:

Se oía el ruido de la calle. El colchón no era muy cómodo.

2026-04-21 • via Nuitee
A
Ali • couple • de
6
Pros:

Nothing much

Cons:

We ask for bunk bed even we selected that one while booking. But didn’t get that

2026-04-11 • via Nuitee
W
Weronika • couple • pl
6
Good for one night stay.
Pros:

The localization was convenient for us.

Cons:

No elevator - very hard to go through the staircase with all the luggage. I knew the bathrooms were shared, but it was not specified there would be only 2 showers PER WHOLE FLOOR... The kitchenette near the reception had olmost no equpment in it, no water, no utensils - useless.

2026-04-11 • via Nuitee
M
mundee • solo_traveller • us
9
2026-04-08 • via Nuitee
J
Jazmin • couple • mx
8
Pros:

Ubicación, cerca del metro estación Montgomeri, la empleada muy amable. Lo usamos solo para 1 día de espera a nuestro sig vuelo.

Cons:

No había agúa caliente y el sensor de la luz se apagaba rapidamente en la regadera, así que nos bañamos a oscuras

2026-04-06 • via Nuitee
P
Pablo • solo_traveller • ar
7
Estadía cerca del barrio chino de San Francisco
Pros:

Ubicación
Tamaño de la cama
Café te cortesía
Espacio de trabajo en la recepción

Cons:

Mantenimiento de las duchas

2026-04-04 • via Nuitee
N
Natalia • couple • ar
9
2026-04-01 • via Nuitee
N
Nicolas • couple • us
8
Very nice, budget friendly place to stay in San Francisco.
Pros:

Very convenient location, safe, friendly staff and very clean.

Cons:

Room was a bit small for 2. 1 shower was out of service, another one did not work properly and the third one did not lock properly. It was not a problem for us since it was not crowded.

2026-03-27 • via Nuitee
魚燒 • family_with_children • tw
8
2026-03-27 • via Nuitee
R
Roberts • couple • us
6
2026-03-20 • via Nuitee