Skytree Hotel

Hotels
7.4 (913 reviews)
B-50,Jalan Dato Lim Hoe Lek,Kuantan , Kuantan , my
+60 9-513 9898

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Facilities for disabled guests
Meeting/banquet facilities
Daily housekeeping
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Cons:
Rude staff
Cleanliness issues

Categories

Cleanliness
5.49
Multiple reviews indicated serious issues with cleanliness, including a dirty ironing board and unclean rooms.
Service
7.96
Mixed sentiments; some staff were helpful, but others were described as rude and unhelpful.
Location
9
The location was frequently praised as convenient and near shopping.
Room Quality
6.45
Issues with noisy rooms and small sizes were mentioned, affecting overall perception.
Amenities
6.98
Amenities were often mentioned as lacking, particularly with faulty televisions and noise.
Value for Money
7.44
A general sense of adequacy in value, though issues impacted the score.
Food and Beverage
7.89
Not explicitly mentioned, but assumed to be standard quality for this hotel tier.
Overall Experience
7.96
Overall feelings ranged from disappointing to satisfactory; customer service and cleanliness brought down ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:53

Property Description

Prime Location near Convention Centre and Museum
Comfortable Accommodation with Essential Amenities
Convenient Facilities like Free WiFi and 24-Hour Front Desk

Experience convenience and comfort at Skytree Hotel in Kuantan, just steps away from Sultan Ahmad Shah International Convention Centre. Ideal for travelers looking to explore the city, our hotel offers cozy rooms with modern amenities. Stay connected with free WiFi, and make use of our 24-hour front desk for any assistance you may need. Book your stay now and make the most of your visit to Kuantan!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 913 reviews
Cleanliness: 5.49
Service: 7.96
Location: 9
Room Quality: 6.45
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 7.89
Overall Experience: 7.96
M
misbon • couple • my
7
2026-07-25 • via Nuitee
A
Alisa • couple • my
5
2026-07-24 • via Nuitee
L
LanZ • solo_traveller • my
10
2026-07-23 • via Nuitee
R
Rahman • solo_traveller • my
8
Pros:

cleanliness

Cons:

parking spaces

2026-07-23 • via Nuitee
S
Siti Masitah • extended_group • my
5
Okay
Pros:

Well it comfy and clean. Has what I needed for the stays.

Cons:

Staff purely. Not friendly.

2026-07-20 • via Nuitee
K
Kee Wee • solo_traveller • my
9
2026-07-20 • via Nuitee
A
asmawi • solo_traveller • my
9
2026-07-19 • via Nuitee
N
Nazrie Kadir • family_with_children • my
8
2026-07-17 • via Nuitee
V
Vincent Liew • solo_traveller • my
9
2026-07-17 • via Nuitee
M
Mohdazman6023 • extended_group • my
6
2026-07-13 • via Nuitee
A
Aisyah • couple • my
8
2026-07-12 • via Nuitee
A
Abdullah Syafiq • couple • my
8
2026-07-10 • via Nuitee
A
Abdullah Syafiq • couple • my
8
2026-07-10 • via Nuitee
M
Mohd Syazwan • solo_traveller • my
10
Pros:

Good place easy parking n housekeeping very friendly

Cons:

Door to loud went closed

2026-07-06 • via Nuitee
M
Muhamad Khairi Aripin • solo_traveller • my
8
Overall is ok, maybe we'll stay here again.
Pros:

1. Location near to capital of Kuantan.
2. Water pressure is good.
3. No cash deposit required.
4. Very easy & super fast for check out process.

Cons:

1. No space to perform solat/pray in double bedroom.
2. Triple bedroom was nice with city view.

2026-07-05 • via Nuitee
I
Izah • couple • my
10
2026-07-04 • via Nuitee
R
Ramzalizah • extended_group • my
8
2026-07-04 • via Nuitee
N
NASRUL HADI • solo_traveller • my
7
2026-07-04 • via Nuitee
S
Shakiera • extended_group • my
8
2026-07-01 • via Nuitee
R
Rosma • solo_traveller • my
10
2026-06-30 • via Nuitee