Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Central, convenient location near attractions and tram
Friendly and helpful staff (frequent praise for Christina and others)
Generally clean rooms reported by several guests
Russian-speaking staff available; good local assistance
Comfortable rooms (aside from size) and prompt responsiveness to requests
Cons:
Poor/limited breakfast: cold, repetitive, stale bread reported
Cleanliness issues in some cases: dirty toilet, bedding not smelling clean
Small rooms and small beds; small bathrooms
Missing or broken items (soap dispenser, lack of hangers, loose drawer)
Occasional lapses in daily cleaning and one report of rude breakfast staff

Categories

Cleanliness
6.2
Mixed reports: several guests praised cleanliness, but there are explicit complaints about dirty toilets, unclean bedding and instances where the room/apartment was not cleaned on the last day.
Service
10
Generally very positive: multiple mentions of friendly, helpful staff (notably Christina, also Kenan and Younus) and prompt assistance; one isolated negative interaction at breakfast is reported but overall staff helpfulness is a strong theme.
Location
10
Consistently praised: central, perfect for sightseeing, walking distance to tram and major attractions; many guests highlight safety returning at night and the hotel's excellent position.
Room Quality
7.2
Rooms are described as small (standard for historic centre) and generally comfortable; some practical issues noted (small bed, loose drawer, small bathroom) which lowers this score slightly.
Amenities
9
Mixed but generally adequate: guests requested and received fixes (e.g., shower head replaced); there are some missing or broken items reported (soap dispenser, lack of hangers), yet overall amenities and responsiveness are acceptable.
Value for Money
7
Moderate: good location and helpful staff add value, but recurring complaints about breakfast quality, small rooms and occasional service issues reduce perceived value for some guests.
Food and Beverage
5.5
Noted problem area: multiple reviews complain of poor breakfast quality (cold, repetitive, stale bread), though a few guests praised certain items (cakes); overall sentiment on F&B is negative.
Overall Experience
9.9
Overall positive stays driven by excellent location and very helpful staff; several guests explicitly recommend the hotel despite some shortcomings (small rooms, breakfast issues), leading to a high overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:41

Property Description

Luxurious Accommodation in the Heart of Istanbul

Modern Amenities: Sirkeci Ersu Hotel & SPA offers air-conditioned rooms with free WiFi, flat-screen TVs, and minibars. Guests can also enjoy a garden, terrace, sauna, and hammam for ultimate relaxation.

Convenience at Your Fingertips: With room service, a 24-hour front desk, and currency exchange, guests' needs are always met promptly. The hotel also boasts a buffet breakfast, spa center, hairdresser's, and business facilities.

Prime Location: Situated in the bustling Fatih district, the hotel is close to iconic landmarks like Basilica Cistern and Spice Bazaar, making it the perfect choice for travelers looking to explore Istanbul.

Experience luxury and convenience at Sirkeci Ersu Hotel & SPA. Book now for an unforgettable stay in Istanbul.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.1
Based on 3255 reviews
Cleanliness: 6.2
Service: 10
Location: 10
Room Quality: 7.2
Amenities: 9
Value for Money: 7
Food and Beverage: 5.5
Overall Experience: 9.9
K
KANAKO • couple • jp
8
値段を考えてもとてもいい
Pros:

どの観光地も近くて、いったんホテルに戻って休むこともできてロケーションは抜群でした。また、朝食もトルコ料理がふんだんにあり、満足です。

Cons:

部屋は清潔でしたが、シーツがもう少し新しいといいと思った。

2026-09-19 • via Nuitee
M
Mauricio Alejandro • solo_traveller • es
8
Pros:

La ubicación

Cons:

El desayuno poca variedad

2026-09-18 • via Nuitee
Мирослава • extended_group • pl
9
2026-09-18 • via Nuitee
K
kakhaberi • solo_traveller • ge
10
Pros:

goood

2026-09-18 • via Nuitee
N
Nadir • extended_group • ua
10
2026-09-16 • via Nuitee
E
Eshonqulova • couple • uz
8
2026-09-16 • via Nuitee
D
Dayanat • family_with_children • az
10
Pros:

Location

Cons:

The room is small.

2026-09-14 • via Nuitee
H
HMYH Services • family_with_children • us
5
Overall it was not too bad - i may look for another option if i go back again.
Pros:

Hotel location is great - but breakfast was okay and room needs cleanliness.

Cons:

Rooms were small and not very clean.

2026-09-14 • via Nuitee
L
Livia • couple • hu
7
2026-09-12 • via Nuitee
E
Eyyup • solo_traveller • at
8
2026-09-12 • via Nuitee
J
Jacobus • solo_traveller • nz
8
Great place to stay
Pros:

Hotel isn’t flash, but have lots going for it and very good value for money.

The hotel is in a great location with a tram stop (T1 line) very close. There are also many restaurants, convenience stores etc minutes away.

The staff was friendly and very helpful

Room was very tidy and clean. Bed was comfortable with good pillows. Shower had plenty of hot water and good pressure

Cons:

Rooms are a little outdated, but still clean and tidy

2026-09-12 • via Nuitee
J
Jose jorge Cardoso • solo_traveller • pt
9
2026-09-12 • via Nuitee
M
Mizic • solo_traveller • at
7
2026-09-10 • via Nuitee
V
Viorel • solo_traveller • ro
9
2026-09-09 • via Nuitee
J
Jaouad • family_with_children • es
10
Pros:

Todo perfecto 👌 ubicación cerca todo

2026-09-09 • via Nuitee
J
Jaouad • family_with_children • es
10
2026-09-09 • via Nuitee
E
Eva • couple • ru
10
Чисто, все есть самое необходимое. Уборка каждый день, меняют постельное белье и полотенца. За такую цену хорошо 👍🏻 мест
2026-09-08 • via Nuitee
A
azahara • solo_traveller • es
4
Horible
Pros:

La ubicación muy buena

Cons:

Por dónde podría empezar. El desayuno además de tener que pagar por ello a la hora de coger la habitación, era todos los días ello mismo desayuno( buffet pero siempre lo mismo cosas que no se podía día desayunar tan temprano… Las sábanas eran malísimas de esas sábanas que son impermeables y se pegan al cuerpo. La habitación que hemos contratado con la que real mente es 😏😏 te hacen truco turco. Al parecer no es real ni la entrada del hotel. Inteligencia artificial Todo

2026-09-07 • via Nuitee
A
Andreea • solo_traveller • ro
9
Pros:

Poziționarea, foarte aproape de obiectivele principale.
Amabilitatea personalului.
Aspectul camerei.

Cons:

Deși curate, unele dintre prosoape erau pătate.

2026-09-06 • via Nuitee
R
Roberto • solo_traveller • it
8
Pros:

Posizione

Cons:

Camera piccola

2026-09-05 • via Nuitee