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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Terrace
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Family rooms
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Garden
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Laundry
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Luggage storage
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Fishing
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Horse riding
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Ironing service
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Canoeing
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Diving
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Massage services
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Snorkelling
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Babysitting/child services
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Kid meals
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Snack bar
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Pool with view
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Private beach area
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Kid-friendly buffet
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Pool bar
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fruits
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Beachfront Luxury Accommodation
Villas HM Palapas del Mar in Holbox Island offers a 4-star experience with a garden, terrace, and restaurant overlooking Playa Holbox. Modern Amenities
Each air-conditioned unit is equipped with a flat-screen TV, safety deposit box, and private bathroom. Some rooms boast stunning sea views and balconies. Exceptional Services
Enjoy 24-hour front desk assistance, airport transfers, and free WiFi. Indulge in a buffet breakfast or explore the area with available bike rentals. Book now to experience paradise at Villas HM Palapas del Mar!
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
Me gusto todo! Sin duda excelente lugar, y la atencion excelente de todo el personal
First of all shout out to the wonderful staff! Javier, Alexis and everyone was great!
My husband and I stayed here to celebrate our 20th wedding anniversary, and we had the most wonderful, magical time on Holbox Island.
We were looking for a hotel that offered an easy all-inclusive meal and drink plan, was budget-friendly without sacrificing comfort or elegance, and that’s exactly what we found.
We don’t typically enjoy overly fancy or commercialized resorts. Instead, we love places that feel laid-back, connected to nature, and truly relaxing. This hotel was all of that and more.
The atmosphere was perfect. We were surrounded by families and couples of all ages, and many of the guests were from Mexico and Europe, which made for a lovely, relaxed vibe.
The beachfront location couldn’t have been better. We could see the ocean right from our balcony, and it was the perfect place to unwind. Our room was clean, comfortable, and well maintained.
Like I mentioned, staff made our stay even more special. Everyone was incredibly friendly, welcoming, and accommodating. The food was delicious. While there weren’t a lot of restaurant options, we appreciated the simplicity and were more than happy with the quality. The drinks were also excellent—delicious and generously poured!
We left feeling rested, refreshed, and grateful for such a memorable anniversary trip. We would absolutely stay here again and highly recommend it to anyone looking for a beautiful, relaxing escape on Holbox Island.
We just wrapped up a great stay here. The resort itself is very nice, the food is good, and the layout is excellent, you get quick beach access and it's a really close walk from the rooms. But what really stood out was the service.
A massive shoutout to Javy, who took care of us down at the beach and up at the restaurant area. The guy was completely on top of it, constantly checked in to see if we needed anything, and was awesome with our kids.
Up at the restaurant, the rest of the crew was fantastic. Jose went completely above and beyond, he jumped right to it and helped us retrieve a credit card we dropped below the deck. Mike was the ultimate run-around guy, always there whenever I had questions. Mara was a great waitress, Fernanda and Antonio provided wonderful service, and Ivan was right on top of everything, making sure the table stayed clean and cleared.
They were all incredibly quick to help out with whatever we needed and made every meal easy. If you're looking for a convenient spot with a beautiful beach and a staff that actually takes care of you, this is it.
The location - best part of the beach and near the town. Lovely setting in the jungle - everything looked beautiful.
I thought some of the staff could have been friendlier. Others were fantastic (Antonio)
El Sitio y las personas que lo Atienden
Todo estaba perfecto
Chambre spacieuse
Bel architecture
Personnel agréable
Chambre avec vue sur zone de travaux
Dernier jour des travaux sur la terrasse se trouvant sous notre chambre, donc assez bruyant
Petit dej agréable mais manque de fruits locaux type mangues, cocos..
La situation géographique est idéale : la plage est magnifique et le centre-ville est accessible à pied. Le personnel est accueillant, souriant et toujours prêt à aider, ce qui a rendu notre séjour très agréable.
Les chambres sont spacieuses et très confortables.
Les buffets étaient assez basiques et manquaient de variété. Nous nous attendions à davantage de spécialités locales ainsi qu’à une meilleure qualité et fraîcheur des produits proposés.
Boutique Hotel de charme , chambres grandes et cosy , hotel très propre et très bon petit déjeuner. Très bon service aussi avec une superbe plage privée juste devant l'hotel .
rien
Tout etait parfait !!!!
Un endroit paradisiaque une équipe formidable un accueil au top !!!
Rien
Excellent hotel in a great location. The best beach access in the area. Great service, super friendly staff. Perfect hotel for a dream vacation on the beach! Very cute boutique store!
Excellent place very peaceful, clean good drinks snacks and food very good service and very nice hospitality.
Great stay, lovely quiet spot with nearby access to great amenities and fun in town.
Check-ins from wait staff were a lot at times, but they were always friendly and professional. Great drinks, good food, nice tree cover and shade and lounge spots by the pool and beach.
Nice breakfast,
Many mosquitos
Cannot beat its location!!! It is quiet, private and has the most beautiful beach right across. I particularly loved the design of the hotel. Lots of palm trees, palapas, and hamacas, which makes it a great beach getaway!
I disliked that the keys to the room were handed right at 3pm- check in time. Not one minute before. It would be nice that the hotel offered some flexibility on this, as we arrived at 2:30pm and had to wait in the lobby, even when the room was ready.
El desayuno es excelente tiene mucha variedad y cambian los platillos dia a dia, el personal siempre atento, cercano al mar tiene una playa bastante privilegiada, tranquila
yo agregaria mas camastros al lado de la alberca ya que por lo general estaban ocupados y uno de lso chefs parecia enojado cuando pedias hacer un ommelet, fuera de eso todo bien
L’hôtel est mignon et l’emplacement/l’île est paradisiaque. C’est également propre. Le personnel agréable.
Vous avez 2 formules all inclusive que vous découvrez en arrivant. 1- classique que nous avions pris et 2- premium qui vous permet d’accéder à toute la carte. Si vous voulez passer en Premium il faut ajouter 20$ US par jour et par personne.
Si vous prenez la formule classique vous n’avez pas droit à une bouteille d’eau (plage, repas… peu importe !), c’est verre d’eau uniquement.
Les piscines sont un peu vétustes, beaucoup de carreaux cassés
L’hôtel est très petit donc vous n’avez qu’un resto-buffet (le 2e est payant pour tout le monde) qui n’est pas très bon et avec peu de choix.
Les chambres sont toutes assez proches de la piscine/restaurant ou de l’entrée et le problème c’est que quand vous êtes prêts de la piscine vous entendez TOUT y compris à 6h du matin (le personnel qui discute et qui prépare le petit déjeuner).
Nous avions une chambre vue mer, il ne s’agit que d’une vue éloignée. En effet, la plage est bien plus loin que la première chambre donc les pieds dans le sable oui car c’est du sable partout sur l’île mais pas les pieds dans l’eau.
Le personnel du restaurant ne parle pas anglais pour la plupart.
Il y a 2 piscines mais celle du haut est minuscule donc celle du bas est accaparée par les enfants.
Le restaurant du haut est payant pour tout le monde et accessible par des personnes non clientes de l’hôtel.
On vous fait signer un papier à chaque commande/repas passé(e) même quand c’est inclus dans votre forfait all inclusive….
Les équipements dans les chambres sont vétustes.
L’hôtel n’est pas un 4 étoiles selon le standards européens ou américains mais plutôt un 3 étoiles qui pourrait très correct si ils adaptaient leurs tarifs en conséquence.
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