The Scarlett Boutique Hotel

Hotels
9.8 (1781 reviews)
17/1 Ben Nghe Street, Hue , Hue , vn

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Great Location
Comfortable Beds
Cons:
Breakfast Quality Issues
Noise Levels

Categories

Cleanliness
9.98
Rooms were very clean and well maintained.
Service
10
Staff were exceptionally friendly and helpful, particularly praised by multiple reviews.
Location
10
Great central location with easy access to attractions.
Room Quality
9.98
Rooms are spacious, comfortable, and well-stocked.
Amenities
9.48
Amenities mentioned were satisfactory, with good air conditioning.
Value for Money
9.98
Good value for the quality of stay and service provided.
Food and Beverage
8.98
Breakfast quality was inconsistent, with some complaints regarding limited options.
Overall Experience
10
Guests expressed a strong likelihood of returning, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:32

Property Description

Luxurious 3-Star Accommodation
Experience elegance and comfort at The Scarlett Boutique Hotel in Hue. Conveniently situated near Trang Tien Bridge and Dong Ba Market, our hotel offers a range of amenities to enhance your stay.

Top-Notch Facilities
Indulge in our on-site restaurant, room service, and 24-hour front desk. Stay connected with complimentary WiFi and make use of our business center, concierge service, and currency exchange for a hassle-free experience.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and a private bathroom. Unwind in style with free toiletries and a hairdryer provided. Each room features a desk and a kettle for your convenience.

Book now and make The Scarlett Boutique Hotel your home away from home in Hue.

Important information:

Guests traveling with children must inform the property before arrival.

Children aged from 0 to 5 years can stay free of charge.

Children aged from 12 years and above incur an additional charge of VND 350,000 per night when using extra beds.

A breakfast surcharge of VND 150,000 per child, per day applies for children aged 6–11 years.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.8
Based on 1781 reviews
Cleanliness: 9.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.48
Value for Money: 9.98
Food and Beverage: 8.98
Overall Experience: 10
Q
Q5401NQroberton Solo travel Cairns, Cairns Region, Queensland
10
Lovely Hotel
Pros:

I really liked the one night I spent there. Room was clean and I was well received. Cooperation very friendly and helpful.

2026-07-25 via Tripadvisor
3
347kerryr Family
10
Perfect Stay
Pros:

We loved our stay at the Scarlett Boutique Hotel. Cam (Ruby) was a perfect host. She made us feel soo welcome and we wanted her to come with us for the rest of our holiday 😀 The rooms and breakfast were excellent.

2026-07-24 via Tripadvisor
J
janicehA8655QD Friends getaway
10
Recent visit wuth 6 ladies
Pros:

Excellent friendly hotel, lovely and clean rooms, centrally located but quiet. Staff very helpful and offered great recommendations

2026-07-21 via Tripadvisor
P
Philippe family_with_children be
10
Heerlijke kamers en leuke en persoonlijke service zodra je binnenstapt.
Pros:

Het personeel was uitermate vriendelijk en bracht persoonlijke service vanaf het moment dat je binnenstapt. We waren 's ochtends aangekomen, uren voor de officiële incheck tijd, maar men voorzag een kamer en handdoeken om ons al op te frissen.

Cons:

Niets.

2026-07-21 via Nuitee
F
Francis couple ke
8
Met our expectations and delivered well above average regarding the staff's enthusiasm.
Pros:

The breakfast was healthy and served promptly. The hotel was clean and hygienic but the best part was no doubt the friendliness, professionalism and helpfulness of the staff. Well done!

Cons:

Our bedroom was a little tight for 2 people.

2026-07-21 via Nuitee
A
alant1955 Couples Chiang Mai
10
It doesn't get any better.
Pros:

This wonderful small hotel is conveniently located for getting around Hue. It has a wonderful air of quality about it and it is always kept in top condition. The rooms are fantastic, the bed is comfortable and is ever so well appointed.
The staff on out last visit were exceptional with Linda and Frank going out of their way to make our stay just right as well as arranging a great tour for us.
With exceptional service and wonderfully appointed rooms and facilities I cannot think of a better place to stay.

2026-07-20 via Tripadvisor
E
emiliebN421UE Couples
10
Perfect stay
Pros:

We really enjoyed our stay in The Scarlett Boutique Hotel. Linda welcomed us, she was so kind and gave a lot of recommendations. She made sure that we got everything we needed. When we came back to the hotel in the evening, Ruby and Danzl were very interested in our day and they wished us a good night rest. In the morning when we needed to check out, Ruby and Danzl made us feel very comfortable and welcome. They were so kind, and the whole team was so kind. We really recommand staying at The Scarlett Boutique Hotel, you feel welcome in Hue immediately.

2026-07-18 via Tripadvisor
S
Sabine couple de
10
Pros:

Großartiger Service von richtig gut geschultem Personal, das auch kurzfristig (mit einer Stunde Vorlaufzeit) noch Dinge organisiert hat wie eine Bootsfahrt zur Pagode und auch sonstige Sonderwünsche erfüllt hat, ohne mit der Wimper zu zucken. Das Zimmer ist sehr schön und überraschend leise. Wir waren sehr begeistert von Hué, haben hier unglaublich viel Zeit damit verbracht, einfach durch die Stadt zu laufen - und könnten uns keine bessere Lage vorstellen für ein Hotel. Sauberkeitstechnisch auch komplett makellos. Angenehme Ausrichtung der Klimaanlage, sodass diese einem beim Schlafen nicht direkt ins Gesicht bläst. Schönes Bad. Haben keinerlei Beschwerden & kommen gerne wieder!

2026-07-17 via Nuitee
C
Carmen couple us
10
Adorable place and centrally located!
Pros:

Scarlett Boutique Hotel was an absolute gem during our stay in Huế.
The hotel is charming, cozy, and full of character. Our room was adorable, comfortable, and had everything we needed. The location was perfect—close to the city's main attractions while still feeling quiet and relaxing.
What truly made our stay special was the staff. Ruby and the entire team were incredible. They were warm, welcoming, and always ready to help with a smile. Their genuine kindness and attention to detail made us feel at home from the moment we arrived.
It's easy to see how much they care about their guests, and that level of hospitality made all the difference.
If you're looking for a boutique hotel with a great location, wonderful service, and a personal touch, I highly recommend Scarlett Boutique Hotel. Thank you, Ruby, and the entire team, for making our stay in Huế so memorable

Cons:

Loved all!

2026-07-16 via Nuitee
C
c0lliery Friends getaway
10
Good location with Friendly staff
Pros:

Very well located and you can be in Hue Walking Street within 5 minutes. Rooms were clean. The staff here, Ruby, Dand and team were very friendly and always obliged with our requests.

2026-07-14 via Tripadvisor
M
Melinda couple fr
9
Je conseille cet hôtel
Pros:

Personnel très gentil et efficace !
Petit-déjeuner bon
Très bon emplacement !
Fruits frais dans la chambre

Cons:

L’hôtel est vieillissant mais le personnel le rend chaleureux !

2026-07-13 via Nuitee
N
Nguyễn family_with_children vn
9
2026-07-11 via Nuitee
J
JillIan solo_traveller au
10
Pros:

Great location, comfortable room, fabulous staff

2026-07-09 via Nuitee
D
daniela solo_traveller it
9
Pros:

È un albergo carinissimo in una posizione ottima per visitare la città antica e per ristoranti e negozi per la sera. Pulitissimo e staff gentilissimo!!! Mi hanno adottata appena arrivata e coccolata☺️☺️ un ringraziamento speciale a Linda e Ruby che mi hanno aiutato sempre in tutto!! Consigliatissimo!!!!

2026-07-08 via Nuitee
H
Hương couple au
10
2026-07-04 via Nuitee
M
Mark solo_traveller us
10
Nice hotel, excellent staff saved me from myself
Pros:

I stayed at two hotels in Hue. I won’t name the other, it was fine, but The Scarlett Boutique is where you want to stay. The rooms are nice, breakfast is good, location is excellent. But, what sets it’s apart is the staff. They will go the extra mile for you. They even rescued my phone from a taxi I left it in and delivered it back to me.

2026-06-30 via Nuitee
B
benjaminbG7272BM Couples Melbourne, Victoria
10
Great value stay with a personal touch
Pros:

Cosy boutique 3 star hotel in a great location! Ruby, Linda and team are very warm and welcoming and made our stay a memorable one. Our room was a good size, clean & comfortable and we enjoyed their Bun Bo Hue for breakfast. Definitely recommended for those seeking a hotel with a personal touch without breaking the bank. Thank you everyone! Ben & Scott

2026-06-29 via Tripadvisor
B
Benjamin solo_traveller au
9
Great hotel with a personal touch
Pros:

Cosy boutique 3 star hotel in a great location! Ruby, Linda and team are very warm and welcoming and made our stay a memorable one. Our room was a good size, clean & comfortable and we enjoyed their Bun Bo Hue for breakfast. Definitely recommended for those seeking a hotel with a personal touch without breaking the bank. Thank you everyone! Ben & Scott

2026-06-29 via Nuitee
Q
Quest27887602143 Couples
10
Good
Pros:

Ms. Sang and Ruby are very lovely and enthusiastic, the hotel is very clean, and the breakfast is quite delicious.

2026-06-25 via Tripadvisor
M
Mathilde solo_traveller be
8
Pros:

Petit hotel sympa pour une nuit ou deux. Personnel au petits soins. Propre et calme.

2026-06-20 via Nuitee