citizenM London Shoreditch

Hotels
•
CitizenM
9 (4501 reviews)
6 Holywell Lane , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited amenities
Bathroom layout issues

Categories

Cleanliness
8.33
There are some concerns regarding cleaning protocols, specifically around bathroom cleanliness.
Service
9.8
Staff are consistently described as friendly and helpful.
Location
9.34
The hotel is conveniently located near Shoreditch attractions and public transport.
Room Quality
8.79
Rooms are modern and comfortable, with some concerns about size.
Amenities
8.32
Lacks some extras like complimentary water and gym facilities.
Value for Money
9.28
Generally good value for the comfort and location provided.
Food and Beverage
8.83
Breakfast and food offerings received positive remarks.
Overall Experience
9.3
Overall a positive experience with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:27

Property Description

Modern and Convenient Accommodation in the Heart of London

Luxurious Room Features
Experience comfort and style in every room with flat-screen TVs, wall-to-wall windows, and mood lighting. Stay connected with free WiFi and an international plug system.

Convenient Amenities
Enjoy 24-hour service at the front desk, a gift shop, and an on-site restaurant open around the clock. Start your day right with a delicious breakfast buffet.

Prime Location
Explore nearby markets like Old Spitalfields and Brick Lane, just a short walk away. With easy access to public transport, iconic London landmarks are within reach.

Book now for an unforgettable stay at citizenM London Shoreditch!

Important information:

Reservation should be guaranteed with a valid credit card. When booking more than 10 rooms, different policies and additional supplements may apply.
We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards and debit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 4501 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
A
Aditya • family_with_children • gb
10
An excellent stay for work trip made hospitable by great staff
Pros:

The overall organization

2026-05-23 • via Nuitee
A
Aditya • solo_traveller • gb
10
2026-05-23 • via Nuitee
J
Joenderson • solo_traveller • gb
10
2026-05-23 • via Nuitee
A
ana • couple • es
10
2026-05-23 • via Nuitee
J
Joseph • solo_traveller • us
9
Wonderful
Pros:

Gorgeous

Cons:

The rooms are a bit tinitiny for two

2026-05-22 • via Nuitee
G
Greg • solo_traveller • gb
9
2026-05-22 • via Nuitee
E
Emma • extended_group • it
9
2026-05-22 • via Nuitee
S
Silvia • solo_traveller • it
9
Ottimo
Pros:

Staff super gentile e pronto ad aiutare, camere pulite anche se ovviamente dalle dimensioni ridotte. Ottimo il WiFi gratuito e super super super la colazione!

Cons:

Stanze poco spaziose, con bagno veramente risicato.

2026-05-22 • via Nuitee
P
Patrick • solo_traveller • nl
8
Superfijn hotel
Pros:

Superfijne locatie, schone kamer, fijn personeel

Cons:

Waren geen goede gordijnen, dus was vroeg licht op de kamer.

2026-05-21 • via Nuitee
P
Patrick • family_with_children • de
9
2026-05-21 • via Nuitee
J
Jessica • couple • gb
10
Great for a short break
Pros:

Location and facilities

Cons:

Everything was great

2026-05-21 • via Nuitee
D
Dylan • couple • ca
9
2026-05-21 • via Nuitee
D
David • solo_traveller • es
10
2026-05-20 • via Nuitee
P
Peter • solo_traveller • nl
10
Pros:

very comfortable bed.

Cons:

make sure you book a room on the higher floors for a better view of the city.

2026-05-20 • via Nuitee
J
Jacqueline • couple • gb
9
Great stay, convenient location
Pros:

The location was perfect, very convenient and easy walk to the station . The lounge area was spacious and comfortable and staff were lovely.

Cons:

Nothing

2026-05-20 • via Nuitee
M
Marco • couple • it
10
2026-05-20 • via Nuitee
C
Clement • couple • be
10
Pros:

Séjour vraiment au top au CitizenM London 😊
Personnel super accueillant et très sympathique, hôtel très propre et moderne, tout était à disposition, chambre confortable, et emplacement parfait pour visiter Londres.
Les chambres ne sont pas immenses, mais honnêtement tout est super bien pensé et optimisé pour avoir un confort maximal. Il ne manque rien, tout est vraiment bien conçu.
Très bon rapport qualité-prix.
On y retournera sans hésiter, on a vraiment passé un excellent séjour 🇬🇧

2026-05-19 • via Nuitee
S
Samuele • couple • it
9
2026-05-19 • via Nuitee
T
Tom • solo_traveller • nl
8
Goed verzorgd, schoon, gezellige lounche, prima ontbijt
2026-05-19 • via Nuitee
V
Valeriia • couple • ru
10
2026-05-19 • via Nuitee