citizenM London Shoreditch

Hotels
9 (4752 reviews)
6 Holywell Lane , London , gb
+44 20 3519 4830

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited amenities
Bathroom layout issues

Categories

Cleanliness
8.33
There are some concerns regarding cleaning protocols, specifically around bathroom cleanliness.
Service
9.8
Staff are consistently described as friendly and helpful.
Location
9.34
The hotel is conveniently located near Shoreditch attractions and public transport.
Room Quality
8.79
Rooms are modern and comfortable, with some concerns about size.
Amenities
8.32
Lacks some extras like complimentary water and gym facilities.
Value for Money
9.28
Generally good value for the comfort and location provided.
Food and Beverage
8.83
Breakfast and food offerings received positive remarks.
Overall Experience
9.3
Overall a positive experience with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:27

Property Description

Modern and Convenient Accommodation in the Heart of London

Luxurious Room Features
Experience comfort and style in every room with flat-screen TVs, wall-to-wall windows, and mood lighting. Stay connected with free WiFi and an international plug system.

Convenient Amenities
Enjoy 24-hour service at the front desk, a gift shop, and an on-site restaurant open around the clock. Start your day right with a delicious breakfast buffet.

Prime Location
Explore nearby markets like Old Spitalfields and Brick Lane, just a short walk away. With easy access to public transport, iconic London landmarks are within reach.

Book now for an unforgettable stay at citizenM London Shoreditch!

Important information:

Reservation should be guaranteed with a valid credit card. When booking more than 10 rooms, different policies and additional supplements may apply.
We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards and debit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

9
Based on 4752 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
M
Michele • couple • nl
8
Prima mooi hotel
Pros:

De sfeer, schoon en netjes.

Cons:

Shoreditch is leuk s avonds en in weekend. Overdag niet perse een gezellige buurt

2026-08-08 • via Nuitee
F
Fabio • solo_traveller • br
8
2026-08-08 • via Nuitee
K
Keiran • couple • gb
10
Amazing stay will be back
Pros:

Was clean and everything was perfect

Cons:

Only issue was the ac in the room wasn’t very cold

2026-08-08 • via Nuitee
R
Roger • couple • gb
10
Thoroughly enjoyed stay,good location brilliant staff
Pros:

Excellent location,staff exceedingly helpful,felt very welcomed

Cons:

Nothing

2026-08-08 • via Nuitee
K
Konstantinos • solo_traveller • gr
10
2026-08-07 • via Nuitee
G
Gordon • solo_traveller • gb
10
2026-08-07 • via Nuitee
B
Boy • family_with_children • nl
8
Heerlijk hotel, op een ideale locatie als je niet midden in centrum wilt zitten.
Pros:

Locatie en de kamer, heerlijk bed!

Cons:

Het personeel was soms heel hospitable en vriendelijk en soms niet. Zeer afhankelijk van wie er achter de desk stond bij de ingang. Mag meer uniform zijn in vriendelijkheid en oprechte interesse in gasten.

2026-08-07 • via Nuitee
V
Viktoriya • family_with_children • pt
10
Super
Pros:

Cor

Cons:

Nada

2026-08-07 • via Nuitee
P
Prodromos • solo_traveller • gr
6
The perfect place to stay!!
Pros:

Rich breakfast, plenty and tasty. Excellent fresh coffee, polite and friendly staff , cool neighborhood, variety of food and drink choices around

Cons:

Nothing really, perhaps a bit larger room

2026-08-07 • via Nuitee
E
Ellis-May • couple • be
10
Top
Pros:

Heerlijk bed, fijne douche, zeer vriendelijk personeel, ideaal hotel in een leuke buurt met goede aansluitingen naar overal!

2026-08-07 • via Nuitee
J
John • extended_group • gb
7
Good base for an overnight stay in buzzing Shoreditch
Pros:

Smooth automated check in with a human on hand to assist

Cons:

Air conditioning was reasonably effective but I personally would have liked the room to be cooler. Room was smaller than I'd expected with the bed positioned along the window.
A/C in the public areas was hit and miss.

2026-08-06 • via Nuitee
T
Thomas • solo_traveller • at
9
2026-08-06 • via Nuitee
M
Meinou • family_with_children • nl
9
2026-08-06 • via Nuitee
G
Georgios • couple • at
9
2026-08-06 • via Nuitee
S
Sinclair • solo_traveller • gb
9
Pros:

The room, the hotel style, the iPad-controlled stuff and the size of the bed.

Cons:

One or two cushions would be nice.

2026-08-05 • via Nuitee
E
Emmanuel • couple • fr
8
2026-08-05 • via Nuitee
A
Alexandra • solo_traveller • at
10
2026-08-05 • via Nuitee
M
Michael • solo_traveller • ie
10
Pros:

Very comfortable
Modern
Nice room/location

Cons:

Nothing

2026-08-04 • via Nuitee
S
stephane • couple • fr
7
Pros:

L'emplacement de l'hôtel par rapport au secteur de Sorditch

Cons:

J'avais demandé un étage élevé mais je ne l'ai pas eu... de plus j'ai sélectionné le coté "train" qui est normalement le coté avec les wagons sue le toit de l'immeuble, mais je me suis retrouvé sur les voies ferrées :(
J'avais une bonne expérience de cet hôtel les fois précédentes mais je n'irais plus dans cet hôtel lors de mes futurs séjours.

2026-08-04 • via Nuitee
V
VIRGINIE • couple • fr
8
Bien
Pros:

Chambre tres belle lit tres confortable

Cons:

Un peu loin niveau metro

2026-08-04 • via Nuitee