citizenM London Shoreditch

Hotels
•
CitizenM
9 (4571 reviews)
6 Holywell Lane , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited amenities
Bathroom layout issues

Categories

Cleanliness
8.33
There are some concerns regarding cleaning protocols, specifically around bathroom cleanliness.
Service
9.8
Staff are consistently described as friendly and helpful.
Location
9.34
The hotel is conveniently located near Shoreditch attractions and public transport.
Room Quality
8.79
Rooms are modern and comfortable, with some concerns about size.
Amenities
8.32
Lacks some extras like complimentary water and gym facilities.
Value for Money
9.28
Generally good value for the comfort and location provided.
Food and Beverage
8.83
Breakfast and food offerings received positive remarks.
Overall Experience
9.3
Overall a positive experience with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:27

Property Description

Modern and Convenient Accommodation in the Heart of London

Luxurious Room Features
Experience comfort and style in every room with flat-screen TVs, wall-to-wall windows, and mood lighting. Stay connected with free WiFi and an international plug system.

Convenient Amenities
Enjoy 24-hour service at the front desk, a gift shop, and an on-site restaurant open around the clock. Start your day right with a delicious breakfast buffet.

Prime Location
Explore nearby markets like Old Spitalfields and Brick Lane, just a short walk away. With easy access to public transport, iconic London landmarks are within reach.

Book now for an unforgettable stay at citizenM London Shoreditch!

Important information:

Reservation should be guaranteed with a valid credit card. When booking more than 10 rooms, different policies and additional supplements may apply.
We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards and debit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 4571 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
H
HARRY • couple • au
6
2026-06-19 • via Nuitee
D
Dominique • solo_traveller • nl
9
2026-06-18 • via Nuitee
C
Catarina • solo_traveller • at
7
2026-06-17 • via Nuitee
M
Melanie • couple • gb
10
Fabulous hotel highly recommend! Rooms great and staff lovely
Pros:

Cool designed functional and clean rooms. Loved the iPad controls! Public areas lovely and modern.

Cons:

At a push I’d say the initial reception downstairs looked a bit tired and carpets in hallway vacuumed - but I’m being really really picky!

2026-06-16 • via Nuitee
M
Melanie • couple • gb
10
2026-06-16 • via Nuitee
P
Paul • couple • ie
8
2026-06-16 • via Nuitee
F
Fazil • couple • tr
9
Pros:

Kaldığımız odanın ses yalıtımı oldukça iyiydi. Gece geç giriş yapmamıza rağmen çalışanlar gayet yardımcı oldular. Check-out sonrası valizlerimizi gün sonuna kadar tuttular.

2026-06-15 • via Nuitee
A
anthony • couple • gb
7
Fine if you are on your own and a wannabe hipster
Pros:

Breakfast used good quality ingredients. Cleanliness and staff were very good.

Cons:

Access to the bed for a couple was tiresome. No kettle in the room was a big drawback for someone with mobility issues that carry a cup or jug of water. Often thirsty and uncomfortable in the night. Mattress left us both with backache - not Marriott standard!

2026-06-15 • via Nuitee
R
Robert • solo_traveller • gb
7
Great location - excellent friendly staff - nice quiet room.
Pros:

Friendly, professional staff. Comfortable room with good tech and air conditioning.

Cons:

Mattress was hard and springy - the only disappointment of my stay.

2026-06-14 • via Nuitee
T
Tracy • couple • gb
10
Pros:

Bright & modern.
Great location.

Cons:

Nothing.

2026-06-13 • via Nuitee
J
Juan Carlos Ojam • couple • ar
8
Nice stay in Shoreditch.
Pros:

It is very clean and the location is perfect.

Cons:

The rooms are really small and you cannot open the windows.

2026-06-13 • via Nuitee
F
Frank • couple • us
10
Pros:

Great location and super friendly and helpful staff.

2026-06-12 • via Nuitee
R
Rebecca • couple • gb
8
2026-06-12 • via Nuitee
D
Dimson • solo_traveller • us
9
Pros:

Location, breakfast and amenities were great.

Cons:

The rooms were a bit too tight.

2026-06-11 • via Nuitee
J
Jan • couple • be
6
Leuk maar de prijs-kwaliteit verhouding klopt niet meer. Intussen kan je beter vinden.
Pros:

Citizen M Shoreditch ligt op een leuke locatie en is een goeie uitvalsbasis voor andere delen van de stad te verkennen. De sfeer in het hotel is ook goed. We werden direct geholpen toen we informeerde naar goeie restaurants in de buurt.

Cons:

We zijn nu verschillende keren in dit hotel blijven logeren. Jammer genoeg is de prijs sterk gestegen waardoor de prijs-kwaliteitsverhouding niet meer klopt. Voor de prijs die we nu betaalde voor kamer met ontbijt kan je in de buurt intussen beter verblijven. Het concept komt intussen wat gedateerd over. Ook het ontbijt was ooit uitgebreider.

2026-06-11 • via Nuitee
S
Sarah • family_with_children • gb
10
Great location, great value, small but perfectly formed
Pros:

The room was immaculately clean, small but perfect for what we needed for 2 busy days in London. The bed is so comfortable. We had an issue with the TV and James was super helpful in trying to resolve the issue for us. The hotel space was calm and comfortable. Would absolutely recommend and also really great value.

2026-06-11 • via Nuitee
P
pauline • solo_traveller • fr
10
Superbe séjour, dans un hôtel très confortable et situé au cœur du quartier que je voulais visiter!
Pros:

Hôtel atypique, très connecté (tablette pour tout contrôler dans la chambre), à la déco moderne et pop'. Configuration de ma chambre marrante avec lit placé devant grande baie vitrée.
Très bien placé pour faire les quartiers de Hackney et Shoreditch à pied… Lignes de bus et de métro à proximité.

Cons:

Pour un hôtel de cette qualité, peut-être que le petit déjeuner est un peu "commun". Bon et varié, mais sans "le petit truc en plus".

2026-06-10 • via Nuitee
J
jim • solo_traveller • ie
10
2026-06-10 • via Nuitee
P
Peter • couple • gb
9
Pros:

The staff, cleanliness and the rooms tablet control was brilliant

Cons:

Nothing

2026-06-10 • via Nuitee
D
Dani • couple • fr
8
2026-06-08 • via Nuitee