City Express by Marriott Santiago Aeropuerto

Hotels
•
City Express
8.4 (7010 reviews)
Av. Américo Vespucio Oriente 1295 , Santiago , cl
+56 2 2589 7900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location near airport
Good value for money
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Service quality inconsistency
Food quality concerns

Categories

Cleanliness
7.29
Several reviews mentioned issues with cleanliness, including bad odors and dirty bathrooms, leading to a lower score.
Service
8.96
Most reviews praised the staff's friendliness and helpfulness, though some had concerns about specific service instances.
Location
8.9
The location near the airport was frequently mentioned positively by multiple reviewers.
Room Quality
8.25
Rooms were generally described as comfortable, though some guests noted that the room features could be better.
Amenities
8.58
Amenities like breakfast and free transfer services received positive mentions.
Value for Money
8.74
Value for money was noted as good, especially given the location and services offered.
Food and Beverage
7.79
Food quality received mixed reviews, with some guests finding it lacking in taste.
Overall Experience
8.66
Despite some issues, overall sentiment leaned towards satisfaction, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:24

Property Description

Convenient Location near Santiago International Airport:
City Express Santiago Aeropuerto is ideally situated just 4 km from the airport, offering easy access for travelers. Enjoy the convenience of a complimentary shuttle service and free private parking during your stay.

Comfortable Rooms and Amenities:
Relax in spacious rooms equipped with modern amenities such as a TV, air conditioning, and cozy carpeted floors. The bathrooms feature showers and hairdryers for your convenience. Start your day right with a complimentary breakfast served daily.

Dining and Services:
Indulge in the hotel's 24-hour restaurant offering room service for guests. Additionally, take advantage of laundry services and luggage storage to enhance your stay.

Experience comfort and convenience at City Express Santiago Aeropuerto. Book your stay now for a memorable trip.

Important information:

Please note the complimentary shuttle service from the airport to the property and from the property to the airport, departs every 60 minutes, between 2:00 am and 15:00 pm during the whole month of July.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 7010 reviews
Cleanliness: 7.29
Service: 8.96
Location: 8.9
Room Quality: 8.25
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.66
A
Angela • couple • cl
9
Buena ubicación, cómodo
Pros:

La opción de traslado desde y hacia el aeropuerto incluido en el precio es excelente.
Las camas muy cómodas, buena iluminación de la habitación, baño y toallas limpias. Buen desayuno y barra de agua y bebidas calientes disponible las 24 horas.

Cons:

Un poco bullicioso, sobre todo el sistema de ventilación de la habitación que sonó toda la noche. También se escuchaba el baño del piso superior.

2026-07-25 • via Nuitee
M
Marta • family_with_children • br
10
Ótimo hotel, ótimo atendimento.
Pros:

O restaurante do hotel oferece pratos deliciosos.

Cons:

Nada.

2026-07-25 • via Nuitee
M
Mikcy • solo_traveller • cl
10
2026-07-25 • via Nuitee
M
maria jose • solo_traveller • es
9
Pros:

Me gustó la ubicación, cerca del aeropuerto, muy limpio, cómodo y buen desayuno, además ofrecen traslados al aeropuerto.

2026-07-25 • via Nuitee
T
Thomaz • family_with_children • br
10
Bom para pernoite perto do aeroporto
Pros:

Perto do aeroporto. Transfer pontual e eficiente. Ótimo para pernoitar. Funcionários muito atenciosos.

Cons:

Banheiro com cortina, e não box. Molha muito o banheiro no banho.

2026-07-24 • via Nuitee
F
Felipe • solo_traveller • cl
10
2026-07-24 • via Nuitee
T
tulio • solo_traveller • cl
10
Pros:

Excelente opción cercana al aeropuerto, con estacionamiento, muy bien la relación precio calidad. Buen desayuno.

2026-07-24 • via Nuitee
V
veronica • extended_group • cl
5
despreocupación
Pros:

desayuno

Cons:

no tuvimos calefaccion

2026-07-24 • via Nuitee
D
Dina Mariana • solo_traveller • ar
9
2026-07-24 • via Nuitee
V
Vidal • couple • br
10
Hermoso todo! Ellos te dejan un desayuno para que te lleves si tenes el bueno muy temprano!
Pros:

Todo!

Cons:

Los tragos

2026-07-23 • via Nuitee
A
Armin • family_with_children • uy
8
2026-07-23 • via Nuitee
A
Armin • family_with_children • uy
8
2026-07-23 • via Nuitee
C
Christian • family_with_children • cl
9
Cómodo y cercano al aeropuerto
Pros:

La ubicación es fantástica, pues queda muy cerca del aeropuerto, y el hotel tiene traslado de ida y de vuelta.
La habitación era amplia, muy cómoda, y con café y agua a disposición. La temperatura era ideal.
En general, una muy buena opción.

Cons:

El desayuno estaba bien, aunque se demoraban un poco en reponer servicio, huevos, etc. Nada más aparte de eso.

2026-07-22 • via Nuitee
J
José • family_with_children • cl
7
2026-07-22 • via Nuitee
S
Silva • solo_traveller • ar
9
Pros:

Ubicación

Cons:

Todo muy bien

2026-07-22 • via Nuitee
M
Marcia Terezinha • solo_traveller • br
8
2026-07-22 • via Nuitee
M
Maria Jose • family_with_children • cl
10
Excelente
Pros:

Todo

Cons:

Nada

2026-07-21 • via Nuitee
S
Saavedra • family_with_children • cl
9
2026-07-21 • via Nuitee
P
Pavez Moraga • solo_traveller • cl
10
2026-07-21 • via Nuitee
M
MARION • couple • cl
10
Pros:

comodidad de la habitación, personal muy amable y el traslado muy puntual

2026-07-20 • via Nuitee