City Express by Marriott Santiago Aeropuerto

Hotels
•
City Express
8.4 (7211 reviews)
Av. Américo Vespucio Oriente 1295 , Santiago , CL

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location near airport
Good value for money
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Service quality inconsistency
Food quality concerns

Categories

Cleanliness
7.29
Several reviews mentioned issues with cleanliness, including bad odors and dirty bathrooms, leading to a lower score.
Service
8.96
Most reviews praised the staff's friendliness and helpfulness, though some had concerns about specific service instances.
Location
8.9
The location near the airport was frequently mentioned positively by multiple reviewers.
Room Quality
8.25
Rooms were generally described as comfortable, though some guests noted that the room features could be better.
Amenities
8.58
Amenities like breakfast and free transfer services received positive mentions.
Value for Money
8.74
Value for money was noted as good, especially given the location and services offered.
Food and Beverage
7.79
Food quality received mixed reviews, with some guests finding it lacking in taste.
Overall Experience
8.66
Despite some issues, overall sentiment leaned towards satisfaction, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:24

Property Description

Convenient Location near Santiago International Airport:
City Express Santiago Aeropuerto is ideally situated just 4 km from the airport, offering easy access for travelers. Enjoy the convenience of a complimentary shuttle service and free private parking during your stay.

Comfortable Rooms and Amenities:
Relax in spacious rooms equipped with modern amenities such as a TV, air conditioning, and cozy carpeted floors. The bathrooms feature showers and hairdryers for your convenience. Start your day right with a complimentary breakfast served daily.

Dining and Services:
Indulge in the hotel's 24-hour restaurant offering room service for guests. Additionally, take advantage of laundry services and luggage storage to enhance your stay.

Experience comfort and convenience at City Express Santiago Aeropuerto. Book your stay now for a memorable trip.

Important information:

Please note the complimentary shuttle service from the airport to the property and from the property to the airport, departs every 60 minutes, between 2:00 am and 15:00 pm during the whole month of July.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SCL

Location

Guest Reviews

8.4
Based on 7211 reviews
Cleanliness: 7.29
Service: 8.96
Location: 8.9
Room Quality: 8.25
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.66
W
Waldo • family_with_children • ae
8
Good value for money
Pros:

Location and shuttle

2026-10-17 • via Nuitee
N
Nelson • couple • co
8
2026-10-17 • via Nuitee
P
Patricia Andrea • couple • ar
10
2026-10-17 • via Nuitee
D
Daniel • family_with_children • br
10
Ótima opção proxima ao aeroporto
Pros:

Excelente para quem está em trânsito, traslado pontual, café da manhã bom, voltarei sempte que precisar.

2026-10-17 • via Nuitee
P
Paulina • family_with_children • cl
10
2026-10-17 • via Nuitee
M
Marcelo • family_with_children • cl
8
Pros:

Cómodo

Cons:

Los horarios de disponibilidad de transfer para aeropuerto

2026-10-17 • via Nuitee
D
Daniela • family_with_children • cl
9
Pros:

Buen precio, cercano al aeropuerto, traslados gratis al aeropuerto ida y vuelta, buen desayuno.

2026-10-17 • via Nuitee
K
Karen • solo_traveller • br
9
2026-10-17 • via Nuitee
A
Andrea • couple • cl
8
Buena experiencia
Pros:

Cerca del aeropuerto

Cons:

El desayunar para llevar es definitivamente no recomendable

2026-10-16 • via Nuitee
M
Marisa Viviana • solo_traveller • ar
10
Lindo
Pros:

El hotel y las personas

Cons:

Nada

2026-10-15 • via Nuitee
B
bosamir • family_with_children • ca
8
Pros:

Le restaurant ouvert jusqu'à 23h
La navette pour l'aéroport

Cons:

L'atitude négatif des employés du restaurant

2026-10-14 • via Nuitee
O
oswal • couple • cl
5
Hotel muy básico y caro para lo que es
Pros:

La cama y el transporte al hotel

Cons:

El desayuno . Malo y llegaron a correr a las 9 am para sacarlo

2026-10-14 • via Nuitee
A
Alexis • couple • cl
10
Muy agradable
Pros:

El serbio de buffet desde muy temprano es ideal para programar muy bien el día

Cons:

Los servicios higiénicos principales en el primer piso, no estaban en muy buenas condiciones operativas

2026-10-14 • via Nuitee
R
Rodrigo • solo_traveller • cl
10
2026-10-14 • via Nuitee
E
elio gerardo • family_with_children • ar
8
Excelente si la idea es estar cerca del aeropuerto.
Pros:

Llegué en mi auto. Luego viajaba en avión a Argentina. Dejé el coche para que lo retire mi yerno que venía de Madrid a última hora del día. Me ofrecieron guardar el auto en espera (sin costo), llevarnos al aeropuerto y traer a mi yerno sin costo desde el aeropuerto al hotel. Todo sucedió como me prometieron. Muy agradecido.

2026-10-14 • via Nuitee
G
gerardo • couple • ar
10
Muy satisfactoria la atención, cerca del aeropuerto, y con traslado incluido, volvería !!
Pros:

Tuvimos una noche solamente, y con la atención esperada para el nivel de hotel, muy gratamente !! Los de recepción fueron muy atentos y gentiles. Al resto del personal que consultamos por algo, siempre atentos. Volvería !!

2026-10-14 • via Nuitee
W
Walter Gillibrand • couple • cl
5
DEMASIADO BASICO PARA SER UN HOTEL DE UNA CADENA INTERNACIONAL IMPORTANTE
Pros:

la Ubicacion cercana al aeropuerto y sus traslados

Cons:

Recepcion demasiado lenta por acumulacion de pasajeros y poco personal
Mobiliario de salones y dormitorio demasiado usado , como desgastado para ser un hotel de cadena importante
Desayuno pobre y poco variado , muy poca reposicion y productos de basica calidad

2026-10-13 • via Nuitee
V
Valeria • couple • cl
7
Estancia agradable
Pros:

La comida del hotel y su habitación comoda.

Cons:

La atención del check in.

2026-10-13 • via Nuitee
C
Christian • couple • us
9
Great location OK value
Pros:

Great location, easy transfer to the airport.

Cons:

They start breakfast weirdly late, 7:00am or later, despite many passengers having morning flights.

2026-10-13 • via Nuitee
W
WILDER • family_with_children • co
7
BIEN
Pros:

La ubicación.

Cons:

El desayuno. No habia disponibilidad de todos los alimentos ofrecidos.

2026-10-13 • via Nuitee