Crossroads Inn & Suites

Hotels
8.8 (1010 reviews)
980 Kenmount Road , St. John's , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited breakfast options
Uncomfortable mattresses

Categories

Cleanliness
8.55
Overall sentiment is positive; however, some reviews noted issues like stained carpets and small TVs.
Service
9.55
Staff were described as friendly and accommodating, receiving consistent positive feedback.
Location
9.05
Location is generally convenient with good access to highways and shopping, but a bit far from downtown.
Room Quality
8.55
Rooms were clean and comfortable, though some guests reported issues with mattresses and a noisy heating unit.
Amenities
8.55
Amenities were basic; feedback suggests a desire for improvements like better breakfast options.
Value for Money
9.05
Guests felt they received good value relative to price, despite some minor complaints.
Food and Beverage
8.05
Limited breakfast options received criticism; many guests mentioned the lack of variety.
Overall Experience
9.05
Overall positive experience with intent to return; guests appreciated cleanliness and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 02:33

Property Description

Luxurious Accommodations
Experience comfort and convenience at Crossroads Inn & Suites, where each guest room is equipped with a flat-screen TV and en suite bathroom. Indulge in relaxation with select rooms offering a spa bath for the ultimate unwinding experience.

Exceptional Services
Our 24-hour front desk ensures that your needs are met promptly and efficiently throughout your stay. Additionally, benefit from free WiFi and free private parking on-site, adding ease and value to your visit.

Convenient Location
Located just 10 km from downtown St. John's and 3.5 km from Mount Pearl, Crossroads Inn & Suites offers easy access to the area's attractions. With St. John's International Airport a short 15-minute drive away, your journey to comfort begins seamlessly.

Book now for a memorable stay at Crossroads Inn & Suites.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1010 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.05
H
Herbert couple ca
8
2026-08-22 via Nuitee
T
Tony couple ca
10
2026-08-20 via Nuitee
M
martine solo_traveller ca
8
2026-08-19 via Nuitee
D
Deborah solo_traveller ca
10
Very comfortable unit …we would recommend
Pros:

Parked outside our unit

Cons:

Nothing

2026-08-18 via Nuitee
M
Magali solo_traveller fr
9
Pros:

La propreté et les équipements. Nous avons pu faire une machine et sécher le linge.

2026-08-18 via Nuitee
T
Tina solo_traveller ca
9
Pros:

Convenience in location, staff and price.

Cons:

Carpets looked dirty

2026-08-16 via Nuitee
W
Wanda couple ca
10
Quiet friendly staff and perfectly located
Pros:

Perfectly located
Love the rooms with a door to get some fresh air
Parking lot was well lite up

2026-08-15 via Nuitee
J
Jody couple ca
10
We had a lovely stay. Would definitely come bank!
Pros:

Beautiful spot

Cons:

There was a smell when you first go in.

2026-08-13 via Nuitee
C
Cynthia solo_traveller ca
6
Cons:

Noisy heard the other clients arguing all night.

2026-08-13 via Nuitee
A
anthony solo_traveller ca
6
2026-08-12 via Nuitee
B
Bradford couple ca
8
Great value, staff could be more helpful.
Pros:

Close to highway and airport.
Very spacious room with easy parking lot access.

Cons:

Shower did not have hand held shower head.

2026-08-09 via Nuitee
D
Deborah extended_group gb
8
Convenient and comfy stop for travel.
Pros:

Easy to find, not to far from the airport. Loved that the coffee machine had tea pods!
Unfortunately we were leaving before breakfast, but we were given extra coffee pods and a breakfast muffin to take with us.
Room was clean & tidy, comfy bed.

2026-08-09 via Nuitee
T
Tanja couple ca
7
We made it work for our 4 night stay.
Pros:

Location was great and staff very nice and helpful

Cons:

Beds uncomfortable, pillows lumpy, needs a refresh

2026-08-08 via Nuitee
M
Marie Josée couple ca
8
Très bien dans l’ensemble
2026-08-08 via Nuitee
B
Baranoski family_with_children ca
8
Pros:

Good location. Clean.

Cons:

Staff okay, nothing extra.

2026-08-07 via Nuitee
M
Margaret solo_traveller ca
9
Pros:

Clean, central to places that we wanted to visit. Comfortable and quiet.

Cons:

We advised the weekend staff that the bathroom outlet was not working and nothing was done about it until we advised the regular person at tge desk on Monday. This person handled tge situation Immediately. Week-end staff should be trained to handle these situations.

2026-08-06 via Nuitee
S
Sylvia family_with_children ca
8
Would definitely book again.
Pros:

Nice, clean accommodations and friendly staff. Location was excellent as we were doing a good deal of sightseeing.

Cons:

No complaints about the accommodation but you need to book well in advance to get the room you want. (we needed 2 beds)

2026-08-06 via Nuitee
Y
Yvonne couple ca
7
2026-08-05 via Nuitee
M
mark couple ca
7
2026-08-04 via Nuitee
F
Fredericka couple ca
10
Excellent.
Pros:

Basic (muffins) but adequate.

2026-08-04 via Nuitee