Crossroads Inn & Suites

Hotels
8.8 (919 reviews)
980 Kenmount Road , St. John's , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited breakfast options
Uncomfortable mattresses

Categories

Cleanliness
8.55
Overall sentiment is positive; however, some reviews noted issues like stained carpets and small TVs.
Service
9.55
Staff were described as friendly and accommodating, receiving consistent positive feedback.
Location
9.05
Location is generally convenient with good access to highways and shopping, but a bit far from downtown.
Room Quality
8.55
Rooms were clean and comfortable, though some guests reported issues with mattresses and a noisy heating unit.
Amenities
8.55
Amenities were basic; feedback suggests a desire for improvements like better breakfast options.
Value for Money
9.05
Guests felt they received good value relative to price, despite some minor complaints.
Food and Beverage
8.05
Limited breakfast options received criticism; many guests mentioned the lack of variety.
Overall Experience
9.05
Overall positive experience with intent to return; guests appreciated cleanliness and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 02:33

Property Description

Luxurious Accommodations
Experience comfort and convenience at Crossroads Inn & Suites, where each guest room is equipped with a flat-screen TV and en suite bathroom. Indulge in relaxation with select rooms offering a spa bath for the ultimate unwinding experience.

Exceptional Services
Our 24-hour front desk ensures that your needs are met promptly and efficiently throughout your stay. Additionally, benefit from free WiFi and free private parking on-site, adding ease and value to your visit.

Convenient Location
Located just 10 km from downtown St. John's and 3.5 km from Mount Pearl, Crossroads Inn & Suites offers easy access to the area's attractions. With St. John's International Airport a short 15-minute drive away, your journey to comfort begins seamlessly.

Book now for a memorable stay at Crossroads Inn & Suites.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 919 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.05
D
Daniel • couple • ca
10
Nice, modern place but no extra amenities.
Pros:

Very nice Inn. Very clean and comfortable. We only stayed one night and had no complaints. It dos not provide any extra amenities. It is not located in an area where you would go walking. It is off a busy road. There is a convenience store in the same parking lot. I would stay there again if I was staying only 1 or 2 nights but for a longer stay I would go somewhere else.

2026-06-13 • via Nuitee
F
Frank • solo_traveller • de
8
Pros:

Sauber guter Preis

2026-06-12 • via Nuitee
S
Sandra • couple • de
8
2026-06-11 • via Nuitee
S
Stephanie • couple • ca
5
2026-06-11 • via Nuitee
G
Gary • solo_traveller • ca
8
Pros:

Cleanliness and friendly staff.

Cons:

Proximity to industrial area. Property cutting grass very early.

2026-06-10 • via Nuitee
J
Josephine • family_with_children • us
9
2026-06-10 • via Nuitee
L
Linda • solo_traveller • ca
9
Pros:

It was clean,had laundry and easy access to things in and out of the city.

Cons:

Continental breakfast

2026-06-08 • via Nuitee
S
Sheena • family_with_children • ca
6
It was fine for a night before flying out
Pros:

Easy to find, lots of parking, able to unload and park right at our room on the first level

Cons:

Room had a strong odour, several plug ins didn’t work. Tv remote volume didn’t work to turn up or down so just stuck with how it was set.

2026-06-06 • via Nuitee
G
Gerald • couple • ca
10
2026-06-06 • via Nuitee
C
Christelle • couple • be
9
2026-06-05 • via Nuitee
S
Sylvie • couple • ca
8
2026-06-04 • via Nuitee
C
Crystal • couple • ca
9
2026-06-01 • via Nuitee
M
Mike Deveau • couple • ca
8
Pros:

It sits way back off the road a sign on the road would be nice

2026-06-01 • via Nuitee
W
Wendy • couple • ca
9
Easy to find. Great location
Pros:

Clean. Great access thru parking lot doors

Cons:

The heater was very loud when it came on and continued for several minutes

2026-05-29 • via Nuitee
D
Dave • couple • ca
9
2026-05-27 • via Nuitee
E
Edwards • solo_traveller • ca
10
2026-05-26 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-05-26 • via Nuitee
J
Josée • solo_traveller • ca
8
2026-05-25 • via Nuitee
• couple • ca
10
2026-05-24 • via Nuitee
G
georges • couple • pm
8
Super
Pros:

Le grand frigidaire

Cons:

Télévision un peu petite.

2026-05-13 • via Nuitee