Crossroads Inn & Suites

Hotels
8.8 (949 reviews)
980 Kenmount Road , St. John's , ca

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited breakfast options
Uncomfortable mattresses

Categories

Cleanliness
8.55
Overall sentiment is positive; however, some reviews noted issues like stained carpets and small TVs.
Service
9.55
Staff were described as friendly and accommodating, receiving consistent positive feedback.
Location
9.05
Location is generally convenient with good access to highways and shopping, but a bit far from downtown.
Room Quality
8.55
Rooms were clean and comfortable, though some guests reported issues with mattresses and a noisy heating unit.
Amenities
8.55
Amenities were basic; feedback suggests a desire for improvements like better breakfast options.
Value for Money
9.05
Guests felt they received good value relative to price, despite some minor complaints.
Food and Beverage
8.05
Limited breakfast options received criticism; many guests mentioned the lack of variety.
Overall Experience
9.05
Overall positive experience with intent to return; guests appreciated cleanliness and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 02:33

Property Description

Luxurious Accommodations
Experience comfort and convenience at Crossroads Inn & Suites, where each guest room is equipped with a flat-screen TV and en suite bathroom. Indulge in relaxation with select rooms offering a spa bath for the ultimate unwinding experience.

Exceptional Services
Our 24-hour front desk ensures that your needs are met promptly and efficiently throughout your stay. Additionally, benefit from free WiFi and free private parking on-site, adding ease and value to your visit.

Convenient Location
Located just 10 km from downtown St. John's and 3.5 km from Mount Pearl, Crossroads Inn & Suites offers easy access to the area's attractions. With St. John's International Airport a short 15-minute drive away, your journey to comfort begins seamlessly.

Book now for a memorable stay at Crossroads Inn & Suites.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 949 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.05
D
Dominic couple ca
7
Pros:

Easy to find

Cons:

Heating unit noisy

2026-07-03 via Nuitee
D
Duane solo_traveller ca
10
2026-07-03 via Nuitee
R
Rosario solo_traveller ca
9
Good for the money
Pros:

Location is convenient from all the sites/sightseeing activities. Quite area, guests are respectful of each other. Room was clean and spacious, lighting good and plenty of electrical wall outlets. Bathroom is clean, water temperature is comfortable as to your liking, and it has a non-slip mat (very important for safety). Location was easy to find coming from the airport late at night. Lenins fresh-smelling that we asked not to have it changed for our second night. We would have like to be on the ground floor with direct access to parking but elevator was functional and quick. Coffee, tea, muffins and hot water in the morning was appreciated.

Cons:

Although, smoking was not permitted inside rooms, but we could smell cigarette smoke in the hallways.

2026-07-03 via Nuitee
M
maria grazia couple it
7
Non mi e' piaciuto
Pros:

Camera ampia con tutti i confort per sostare e cucinare. Prodotti da bagno vari e utili

Cons:

Camera luminosa dall'alba per mancanza di tenda svermante del balconcino
Rumorosissima a causa della vicinanza con la lavandetia in moto dalle 6.30 del mattino (non capisco perchecon albergo vuoto danno le camere peggiori; mi fossi accorta subito avrei chiesto un cambio)
Colazione frugale indicata dalle 7 alle 10: ore 9 nemmeno un goccio di caffe' residuo nei distributori.

2026-07-02 via Nuitee
M
McMillan solo_traveller ca
6
Pros:

Nice room

Cons:

View of the industrial park

2026-07-02 via Nuitee
P
Priscilla couple ca
9
Would definitely recommend
Pros:

Location, cleanliness and staff were great

Cons:

NA

2026-07-01 via Nuitee
S
Sonia couple ca
10
2026-06-30 via Nuitee
M
Marie couple us
7
Clean, adequate room.
Pros:

Friendly staff. Clean room. Comfortable bed.

Cons:

Industrial location. Lots of noise from the room above.

2026-06-30 via Nuitee
J
Johnson solo_traveller ca
9
2026-06-29 via Nuitee
G
Glenn solo_traveller ca
7
Pros:

Clean, good service

Cons:

A little dated, bed a little firm

2026-06-28 via Nuitee
C
Charles solo_traveller ca
9
2026-06-27 via Nuitee
D
Di family_with_children ca
8
2026-06-27 via Nuitee
D
Diane couple ca
8
2026-06-26 via Nuitee
R
Randy solo_traveller ca
8
2026-06-26 via Nuitee
R
Ron solo_traveller ca
8
2026-06-26 via Nuitee
L
Luc couple ca
5
décevant
Cons:

Je m'attendais à beaucoup plus grand, versus les photos et très peu d'éclairage dans la pièce

2026-06-26 via Nuitee
C
Colleen couple ca
8
Good
Pros:

Room smelled like someone had been smoking in it. We were provided with a can of frabreeze which helped. Room was very comfortable.
The restaurant recommendation at Irving gas station was fabulous.

Cons:

We couldn’t close the blinds so the light from the parking shone in the window all night. We were so tired though did not keep us awake.

2026-06-25 via Nuitee
K
Kirk couple ca
9
2026-06-25 via Nuitee
S
Susan extended_group ca
7
Place is right off the hwy
Pros:

The shower in the bathroom was great as there was a chair to sit on.
There was a washer and dryer to use for free. You just have to go to the desk for the pod and sheet for the dryer.

Cons:

I would not call a muffin and coffee or tea free breakfast. The 2nd morning there was no coffee and he had to make more. The muffins were slim pickings as only 1 kind available.
This place is out of the way from everything. There is some fast goods not far.

2026-06-23 via Nuitee
E
Elizabeth solo_traveller us
8
Pros:

The shower was equipped with a non slip mat for the interior and well placed hand rails. The sink surround was spacious and they had a recycling bin. The location is quiet and felt safe.

2026-06-23 via Nuitee