Crossroads Inn & Suites

Hotels
8.8 (1015 reviews)
980 Kenmount Road , St. John's , CA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited breakfast options
Uncomfortable mattresses

Categories

Cleanliness
8.55
Overall sentiment is positive; however, some reviews noted issues like stained carpets and small TVs.
Service
9.55
Staff were described as friendly and accommodating, receiving consistent positive feedback.
Location
9.05
Location is generally convenient with good access to highways and shopping, but a bit far from downtown.
Room Quality
8.55
Rooms were clean and comfortable, though some guests reported issues with mattresses and a noisy heating unit.
Amenities
8.55
Amenities were basic; feedback suggests a desire for improvements like better breakfast options.
Value for Money
9.05
Guests felt they received good value relative to price, despite some minor complaints.
Food and Beverage
8.05
Limited breakfast options received criticism; many guests mentioned the lack of variety.
Overall Experience
9.05
Overall positive experience with intent to return; guests appreciated cleanliness and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 02:33

Property Description

Luxurious Accommodations
Experience comfort and convenience at Crossroads Inn & Suites, where each guest room is equipped with a flat-screen TV and en suite bathroom. Indulge in relaxation with select rooms offering a spa bath for the ultimate unwinding experience.

Exceptional Services
Our 24-hour front desk ensures that your needs are met promptly and efficiently throughout your stay. Additionally, benefit from free WiFi and free private parking on-site, adding ease and value to your visit.

Convenient Location
Located just 10 km from downtown St. John's and 3.5 km from Mount Pearl, Crossroads Inn & Suites offers easy access to the area's attractions. With St. John's International Airport a short 15-minute drive away, your journey to comfort begins seamlessly.

Book now for a memorable stay at Crossroads Inn & Suites.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1015 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.05
K
Ken • couple • ca
8
2026-09-20 • via Nuitee
C
Cameron • couple • ca
8
Good value , comfortable 4 day stay .
Pros:

Good location, easy access to Trans Canada Highway . Good value compared to similar hotels in Saint John’s .

Cons:

Uninterested reception staff. They were not rude but dour . The only employee who gave the impression he enjoyed his job was a young man who was cleaning rooms .

2026-09-19 • via Nuitee
A
Afsana • couple • ca
9
A comfy stay near St. John’s.
Pros:

Clean, comfy, had good laundry facility & in a good location.

Cons:

Breakfast so-so, but not a big deal.

2026-09-19 • via Nuitee
A
Abigail • couple • ca
10
2026-09-18 • via Nuitee
K
Kimberly • solo_traveller • ca
8
We enjoy our stays at The crossroads and will continue staying there.
Pros:

It is comfortable, clean and quiet. I have been staying there off and on for the last 5 years.

Cons:

The property is starting to look dated. Needs a refresh. We also miss that they don’t offer breakfast.

2026-09-16 • via Nuitee
B
Brenda • couple • ca
10
very nice accomodation
Pros:

Great

2026-09-16 • via Nuitee
S
Samantha • couple • ca
10
2026-09-14 • via Nuitee
H
Hannam • couple • ca
9
Great place to stay for a week and reasonably priced.
Pros:

We had an outside door which meant we didn’t have to go in or out through the hotel. It was like having your own little flat. The staff was great with one exception but we only had to deal with her on our check-in. The property was close to main highways, shopping, gas stations, etc. We fully enjoyed our stay!

2026-09-13 • via Nuitee
C
Colleen • couple • ca
6
Decent basic motel that was adequate for one night.
Pros:

Easily accessible.

Cons:

Funny smell in the room.

2026-09-13 • via Nuitee
D
Diane • extended_group • ca
10
Lovey clean room like new
Pros:

Breakfast was simple beverage and muffin

2026-09-11 • via Nuitee
C
Candace • solo_traveller • ca
8
Very good quality for the price!
Pros:

Easy to find, relatively quiet area, loved being able to have an outside door and park right in front of my room.

Cons:

The room smelled a little like wet dog.

2026-09-07 • via Nuitee
B
Barnes • solo_traveller • ca
10
Crossroads
Pros:

The people and the place were great.

Cons:

We had a downstairs room with it's own exit. It was a terribly rainy night and I have limited mobility due to a knee problem. The parking space by our door was taken when we got there after 12 at noght, teaming rain, and we had to walk from the other side of the building because there was nowhere else to park. I think the spaces by the room that exit to the parking lot should be reserved fir the people staying in those rooms.

2026-09-07 • via Nuitee
J
John • couple • ca
2
Pros:

The location. An it's clean..

Cons:

I booked a specific room an i was giving another. Not what we wanted but, all they had. Gave our room away. I never booked that room. An it was 110.00 more.

2026-09-07 • via Nuitee
H
Herbert • couple • ca
8
2026-08-22 • via Nuitee
T
Tony • couple • ca
10
2026-08-20 • via Nuitee
M
martine • solo_traveller • ca
8
2026-08-19 • via Nuitee
D
Deborah • solo_traveller • ca
10
Very comfortable unit …we would recommend
Pros:

Parked outside our unit

Cons:

Nothing

2026-08-18 • via Nuitee
M
Magali • solo_traveller • fr
9
Pros:

La propreté et les équipements. Nous avons pu faire une machine et sécher le linge.

2026-08-18 • via Nuitee
T
Tina • solo_traveller • ca
9
Pros:

Convenience in location, staff and price.

Cons:

Carpets looked dirty

2026-08-16 • via Nuitee
W
Wanda • couple • ca
10
Quiet friendly staff and perfectly located
Pros:

Perfectly located
Love the rooms with a door to get some fresh air
Parking lot was well lite up

2026-08-15 • via Nuitee