Crossroads Inn & Suites

Hotels
8.8 (968 reviews)
980 Kenmount Road , St. John's , ca

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited breakfast options
Uncomfortable mattresses

Categories

Cleanliness
8.55
Overall sentiment is positive; however, some reviews noted issues like stained carpets and small TVs.
Service
9.55
Staff were described as friendly and accommodating, receiving consistent positive feedback.
Location
9.05
Location is generally convenient with good access to highways and shopping, but a bit far from downtown.
Room Quality
8.55
Rooms were clean and comfortable, though some guests reported issues with mattresses and a noisy heating unit.
Amenities
8.55
Amenities were basic; feedback suggests a desire for improvements like better breakfast options.
Value for Money
9.05
Guests felt they received good value relative to price, despite some minor complaints.
Food and Beverage
8.05
Limited breakfast options received criticism; many guests mentioned the lack of variety.
Overall Experience
9.05
Overall positive experience with intent to return; guests appreciated cleanliness and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 02:33

Property Description

Luxurious Accommodations
Experience comfort and convenience at Crossroads Inn & Suites, where each guest room is equipped with a flat-screen TV and en suite bathroom. Indulge in relaxation with select rooms offering a spa bath for the ultimate unwinding experience.

Exceptional Services
Our 24-hour front desk ensures that your needs are met promptly and efficiently throughout your stay. Additionally, benefit from free WiFi and free private parking on-site, adding ease and value to your visit.

Convenient Location
Located just 10 km from downtown St. John's and 3.5 km from Mount Pearl, Crossroads Inn & Suites offers easy access to the area's attractions. With St. John's International Airport a short 15-minute drive away, your journey to comfort begins seamlessly.

Book now for a memorable stay at Crossroads Inn & Suites.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 968 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.05
E
Evelyn • solo_traveller • ca
7
2026-07-25 • via Nuitee
M
Mountain • couple • ca
10
2026-07-25 • via Nuitee
C
Cheryl • solo_traveller • ca
7
Pros:

The staff were friendly and the location was great.

Cons:

The mini fridge wouldn't stay cold, and the bed was on the hard side. The room also had a smell from a previous dog.

2026-07-24 • via Nuitee
J
Julie Lafrenière • couple • ca
7
2026-07-24 • via Nuitee
R
Ruedi Hofer • solo_traveller • ch
9
Pros:

Das Inn befindet sich an der Kreuzung des TCH. Die Lage ist gut für den Besuch von St Johns und der Umgebung.
Grosser Parkplatz vorhanden. in naher Distanz bei der Tankstelle ist ein Shop und ein Subway fürs Snacks verfügbar. Im Inn gibt es Muffins und Kaffee am Morgen.

2026-07-22 • via Nuitee
K
Keith • solo_traveller • ca
9
2026-07-21 • via Nuitee
M
Markus • couple • ch
8
2026-07-21 • via Nuitee
D
Donna • family_with_children • us
8
Great value, close to airport
Pros:

People were very friendly.
The hotel was easy to find coming from the airport.

Cons:

We didn't arrive until almost 3 in the morning and left by 9 so we weren't there long enough to find anything we didn't like.

2026-07-21 • via Nuitee
R
Roseanne • solo_traveller • ca
9
Pros:

Rooms were clean.

Cons:

Location to downtown. This would be our issue as we knew we wanted to go downtown.

2026-07-21 • via Nuitee
S
Susan • extended_group • ca
8
It is a good choice if you don't want to stay right in St. John's but still want to be close to it.
Pros:

The room was clean and the beds were very comfortable. Being on the ground floor and being able to access our room directly from the parking lot was a nice feature.

Cons:

The gentleman at check in was not friendly at all. After experiencing NFLD hospitality for the previous 10 days we definitely commented on how different it seemed.

2026-07-21 • via Nuitee
E
Ernest • couple • ca
10
2026-07-19 • via Nuitee
C
Crystal • family_with_children • ca
8
2026-07-19 • via Nuitee
K
King • solo_traveller • ca
9
Great stay.
Pros:

Then staff where very pleasant. The room was clean. Being on the first floor and having entrance from the outside as well as inside was nice. The stay was great.

Cons:

There's nothing I really didn't like. I just found the bed a little hard for my liking. My wife and daughter on the other hand, loved it and had an amazing sleep. So no complaints from me.

2026-07-18 • via Nuitee
M
Markus • couple • ch
8
Pros:

Quick access to the highway.

Cons:

A bucket full of stubs on the balcony.

2026-07-17 • via Nuitee
S
Sharon • extended_group • ca
10
Enjoyed immensely. Should have planned more time here.
Pros:

Good coffee. A little more variety. Maybe cereal.

Cons:

Could think of any negatives.

2026-07-16 • via Nuitee
D
Darlene • family_with_children • ca
8
Pros:

Quiet

Cons:

They need to do better i stead if packaged muffins.

2026-07-16 • via Nuitee
H
Hugo • solo_traveller • ca
9
Pros:

great place for price, access to highway close by

2026-07-16 • via Nuitee
R
Rhonda • couple • ca
10
Location near all areas for visiting
Pros:

Great location for exploring around St.John’s and area. Clean,comfortable room.

2026-07-16 • via Nuitee
P
Pamela • solo_traveller • ca
10
Pros:

Excellent service and affordable accommodations. It was clean and the staff were wonderful.

Cons:

We had no complaints at all.

2026-07-15 • via Nuitee
D
Debbie765 • solo_traveller • gb
10
Great VFM stop near the airport
Pros:

Easy check in. Easy parking. Gas station and c-store right next door. Only 15 mins Easy drive from the airport.

Cons:

Nothing. For an overnight motel it was perfect.

2026-07-14 • via Nuitee