Royal Victoria - Ex British Embassy

Hotels
8.4 (1025 reviews)
5 Place de la victoire port de France , Tunis , TN
+216 71 320 066

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable room
Helpful staff
Cons:
Lack of cleanliness
Inconsistent service
Need for room renovations

Categories

Cleanliness
7.64
Some reviewers mentioned that the hotel cleanliness was lacking and needed improvement.
Service
8.91
Most guests praised the nice and helpful service, particularly highlighting specific staff members.
Location
9.15
The location was frequently described as great, with easy access to key tourist areas.
Room Quality
8.1
Rooms were noted as comfortable but some mentioned that they could benefit from modernization.
Amenities
8.13
Standard amenities were provided, but some issues with the shower were noted.
Value for Money
8.09
Overall value was rated well, but guests expressed confusion about additional taxes.
Food and Beverage
8.64
Breakfast and dining options received positive feedback, with good quality food noted.
Overall Experience
8.51
Guests had a generally positive overall experience, enjoying the unique aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:59

Property Description

Luxurious 4-Star Stay in Tunis

Modern Amenities: Enjoy free WiFi, room service, and air conditioning in all guest rooms. Some rooms even feature a private balcony for a touch of luxury.

Convenient Services: Benefit from a tour desk, concierge service, and currency exchange to enhance your stay. The multilingual staff are available 24/7 to assist you with any needs.

Central Location: Situated near popular attractions like Victory Square and Bab El Bhar, our hotel is the perfect base for exploring Tunis. The Tunis–Carthage Airport is also just a short drive away.

Ready to experience a blend of comfort and convenience? Book your stay at Royal Victoria - Ex British Embassy now.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUN

Location

Guest Reviews

8.4
Based on 1025 reviews
Cleanliness: 7.64
Service: 8.91
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.51
M
Masoud Bayati • family_with_children • tr
1
Good location, but very disappointing hospitality
Pros:

The hotel’s location is very good, and we had a lovely view of Bab El Bhar from our balcony. The Wi-Fi worked well, and we had no issues with the air conditioning. Overall cleanliness was acceptable.

The reception staff were helpful. In particular, a tall, young receptionist was very polite and came to our room to help with problems with the safe and room temperature. He also made an effort to talk to us whenever he saw us during the day.

Cons:

The main reason for our low rating was the behaviour of the woman working at breakfast. She was rude and she seemed much friendlier towards guests who spoke Arabic or French, while her attitude towards us was noticeably different and sometimes upsetting.

On our first morning, she didn’t tell us that we could request an omelette, and there was very little food available for us, so we practically went hungry. However, we noticed that she spontaneously offered and brought an omelette to a female guest who was speaking Arabic.

On our second morning, there were no croissants available, and when we asked for some, she told us in French that each person could have only one !!!! Her behaviour made us feel uncomfortable and unwelcome. It felt discriminatory, and most of the points we are taking off are because of this experience.

The breakfast itself was also very average.

There was also a blanket in the wardrobe, but we weren’t sure whether it had a clean cover, so we decided not to use it.

In my opinion, every guest deserves the same level of respect and hospitality, regardless of their language or nationality.

2026-11-05 • via Nuitee
C
Carolina • couple • us
5
If not for the location, I would not go back to Royal Victoria hotel
Pros:

Lots of flies and cats and dinner service took 1 hour or more to be served.
Breakfast was the same everyday. Not much international food to choose.
Flies and more flies in the breakfast. Oh my!

Cons:

Run down place. Lots of flies and cats. Unbelievable.
Not much choices in restaurants that are clean. They do not wear gloves.
Flies on food, and cats everywhere.

2026-11-05 • via Nuitee
S
Silvia • extended_group • it
7
Decadente
Pros:

Posizione molto vicina alla Medina. Personale gentilissimo e molto disponibile

Cons:

L’immobile è vetusto, i servizi sono basici, la colazione è scadente e in un ambiente poco curato/pulito

2026-11-05 • via Nuitee
J
Jane • couple • gb
10
Everything was perfect
Pros:

Beautiful building and very attentive staff.

Cons:

The Decor was amazing

2026-11-05 • via Nuitee
V
Victor • extended_group • es
10
2026-11-03 • via Nuitee
A
Alois • family_with_children • de
9
Pros:

Die Lage war perfekt, direkt am Eingangstor zur Medina. Historisches Haus (ehemalige engl.
Botschaft) .
Trotz zentraler Lage, nachts ruhig.
Sehr zu empfehlen.

2026-11-03 • via Nuitee
N
Nico • family_with_children • de
8
2026-11-02 • via Nuitee
H
Henrieta • family_with_children • sk
10
2026-11-01 • via Nuitee
R
Radovan • family_with_children • me
9
Pros:

It was really great place to stay. Staff was more than great! So nice and helpful.

Cons:

Hotel needs renovation. Rooms are really old, and not so clean

2026-11-01 • via Nuitee
Z
Zakia • couple • gb
8
Pros:

We had a wonderful three-day stay at the Royal Victoria Hotel in Tunisia, and it was truly a memorable experience.

I stayed with my daughter in a beautiful double room overlooking the balcony, and from the moment we arrived, we were absolutely enchanted by the hotel.

The architecture is simply breathtaking. The beautiful walls, stunning paintings, elegant details and traditional décor give the hotel so much charm, character and history. Everywhere you look, there is something beautiful to admire. It has such a special atmosphere, combining elegance, history and beauty in the most wonderful way.

It felt like stepping into another world, somewhere full of charm and timeless elegance. We absolutely loved the experience and enjoyed every moment of our stay.

Cons:

The only slight downside to our stay was that there was occasionally some noise outside during the late evening and night, with some local residents playing football and chatting. This did disturb the peace a little at times, particularly when trying to sleep. However, this was a minor issue and certainly did not overshadow what was otherwise a wonderful stay in such a beautiful hotel.

2026-11-01 • via Nuitee
A
Alessandra • extended_group • it
8
Buona accoglienza in un bel posto ma da valorizzare e adeguare agli standard attuali.
Pros:

La posizione e la tipicità derivante dalla sua precedente funzione.

Cons:

In generale meritava qualche aggiornamento tecnologico e relativo ai servizi igienici. I serramenti erano vecchi e sporchi. La colazione della mattina non era particolarmente ricca e prevedeva per lo più prodotti confezionati.

2026-11-01 • via Nuitee
A
Anne-Lise • family_with_children • fr
6
2026-10-28 • via Nuitee
P
Peter • couple • de
9
Pros:

Das Royal Victoria liegt in Tunis genau am Übergang von der modernen Stadt in die alte Medina. Das war für uns ein idealer Standort für unsere Erkundigungen. Den alten kolonialen Schick des Hotels fanden wir toll.

2026-10-26 • via Nuitee
N
nathalie • couple • fr
10
excellent séjour mais trop court
Pros:

Le personnel très accueillant, l'emplacement idéal en plein centre de Tunis.
La chambre très confortable et le petit-déjeuner approprié pour tout le monde.
Je recommande cet hôtel.

2026-10-26 • via Nuitee
L
lannaf • family_with_children • br
9
Hotel interessante.
Pros:

Delicadeza do staff, ambientação do hotel, localização encostada na Medina.

Cons:

Café da manhã muito pouco internacional. Pouca variedade de pães, manteiga, frutas e geleias.
As flores são de plástico.

2026-10-26 • via Nuitee
M
Meredith • couple • au
9
2026-10-25 • via Nuitee
M
Marc • family_with_children • fr
7
Très beau décor, mais manque d'entretien
Pros:

L'hôtel est très bien situé à l'entrée du souk, place de la liberté, et plutôt beik isolé malgré le bruit de la rue et la forte affluence sur la place.
Très beau décors dans le pur style arabe datant de sa période consulaire très bien conservé, ce qui fait son principal atout .
Le personnel est très agréable et serviable

Cons:

L'hôtel vit un peu sur son passé et mériterait un entretien et une rénovation en profondeur . Les installations sont vétustes , en particulier la salle de bain. A 250€ la nuit cela mériterait au minimum de remplacer les tuyaux percés et de régler la douche. Un prix vraiment élevé par rapport à la qualité du service et des installations . D'autres hôtel dans les quels j'ai séjourné, sont moins cher et d'un niveau qualitatif bien plus élevé dans le même quartier.
Je ne serais pas aussi sévère que d'autres commentaires sur le petit déjeuné, mais c'est vrai que c'est service minimum. Cependant j'ai l'avantage d'avoir un enfant de 3 ans et donc d'arriver parmi les 1er le matin.

2026-10-25 • via Nuitee
M
Marilena • solo_traveller • it
9
Beautiful and charmjng hotel, kind staff
Pros:

Very kind staff, Hassan was very helpful in the middle of the rain storm he helped us as we needed a car parking nearby

2026-10-23 • via Nuitee
C
Cynthia • solo_traveller • us
10
I would definitely stay here again. It’s a beautiful place with no AI pictures needed.
Pros:

The staff was very friendly and helpful. My room was beautiful and comfortable. The refrigerator was a nice surprise as well. The breakfast Buffett was delicious. The woman who worked at the restaurant every morning was incredibly sweet and attentive to any thing I needed each morning. There was a wide array of food, juices and pastries. This location cannot be beat. The balcony was gorgeous and my view of the gate below was inspiring. I hated to leave. WiFi was perfect and there was plenty of water provided for tea or coffee on the balcony:)

Cons:

Nothing.

2026-10-22 • via Nuitee
L
Loan • family_with_children • ch
9
2026-10-20 • via Nuitee