Genting Hotel Jurong

Hotels
•
Marriott
7.6 (188 reviews)
2 Town Hall Link, Singapore, 608516 , Singapore , SG
65-65778185

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Facilities

Meeting rooms
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Effortless hospitality
Excellent service
Cons:
Some noise heard inside the room
High tax and service charge

Categories

Cleanliness
7.43
Specific sentiment from text: 'The room and bathroom were super clean and well maintained.'
Service
8.4
Specific sentiment from text: 'The staff quickly prepared a room for me and gave me complimentary early check-in.'
Location
7.94
Specific sentiment from text: 'The hotel is located in a convenient location to public transportation and shopping.'
Room Quality
7.89
Specific sentiment from text: 'The room was clean and spacious.'
Amenities
7.42
Specific sentiment from text: 'Amenities such as the lobby, dining area, and common spaces were neat and welcoming.'
Value for Money
6.88
Specific sentiment from text: 'Overall, the hotel offered great value for the price.'
Food and Beverage
7.43
Specific sentiment from text: 'I also like the food!'
Overall Experience
7.4
Specific sentiment from text: 'Great customer service by Rung, the room was clean and spacious, and breakfast was amazing.'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:01

Property Description

Experience luxury and comfort at the Resorts World Sentosa - Genting Hotel Jurong, your gateway to unforgettable memories in Singapore.

Recreational Facilities
Dive into relaxation with our stunning outdoor pool and stay fit in our fully-equipped fitness center. Whether you want to unwind or energize, we have it all.

Dining Options
Savor delectable meals at the Festive Café, where a full breakfast is served daily, or grab a quick bite at our snack bar/deli. Indulge your taste buds without ever leaving the comfort of the hotel.

Event Spaces
Plan your next big event in our expansive conference and meeting facilities, featuring over 4,500 square feet of versatile space. Our dedicated team is here to ensure your gathering is a success.

Book your stay today and enjoy the best of Singapore at Resorts World Sentosa - Genting Hotel Jurong!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 188 reviews
Cleanliness: 7.43
Service: 8.4
Location: 7.94
Room Quality: 7.89
Amenities: 7.42
Value for Money: 6.88
Food and Beverage: 7.43
Overall Experience: 7.4
立翰 • solo_traveller • tw
7
2026-03-27 • via Nuitee
S
Swee Yuan • solo_traveller • my
9
2026-03-27 • via Nuitee
M
Michael • solo_traveller • de
9
Hervorragender Service
Pros:

Hervorragend war der Zimmerservice, Moon im sechsten Stock war extrem freundlich und hilfsbereit. Die Lage war praktisch und ca 8 min Fussweg von der MRT

Cons:

Das Preis-Leistungs-verhältnis hätte besser sei können. In meinem Tagessatz war kein Budget mehr für das Frühstück drin.

2026-03-26 • via Nuitee
H
Horia • solo_traveller • ro
7
Bad.
Pros:

Cleanliness.

Cons:

Availability of personnel. Asked for invoice and was informed, at departure that only Booking.com can issue it, since I paid to Booking.... So.,.. no invoice on a business trip...

2026-03-25 • via Nuitee
S
Shibu • couple • sg
8
2026-03-22 • via Nuitee
T
Thi Van Quynh • solo_traveller • vn
10
2026-03-22 • via Nuitee
M
MUNETAKA • solo_traveller • sg
10
2026-03-17 • via Nuitee
K
KAZUYA • solo_traveller • sg
10
2026-03-17 • via Nuitee
D
Donovan • solo_traveller • ph
7
Cons:

Room was rather small for similar priced and star hotel

2026-03-17 • via Nuitee
N
Nancy • couple • sg
8
2026-03-13 • via Nuitee
P
Paradise07681060348 • Friends getaway
10
So good
Pros:

Siew hua, Ahmad, Ploy
Service Very good Staff very friendly.

2026-03-12 • via Tripadvisor
D
Departure188222 • Business • Antwerp, Antwerp Province
10
1 night stay for business
Pros:

This hotel is in a nice cost location away from the business. clean and quiet gives a chance to recover from the days work. seems to be very popular with the working crowd .

2026-03-02 • via Tripadvisor
W
waiyinc2026 • Family
10
Great service!
Pros:

Great service by Nicholas! He understood that it was my parents’ first time in a hotel and that they are unfamiliar with the surroundings, and helped to expedite our check in process. Much appreciated!

2026-03-02 • via Tripadvisor
Q
Q5125WPkimf • Family
10
Service
Pros:

I feel very happy with this
Nice environment
Nice for service especially miss suri
She is considered and care our concern
Very good service
Excellent feeling from service from miss suri.

2026-03-01 • via Tripadvisor
M
Maps38478288299 • Business
10
1st time in here but very good 1st impression
Pros:

Location is strategic which is near Mall, convenient stores, Hospital.
Room is good and cozy. Very clean, neat and tidy. Complimentary soft drinks. Breakfast buffet is great and delicious. Reception staff very nice, soft-spoken and capable.

2026-02-27 • via Tripadvisor
D
danielyW2910AX • Solo travel
10
Perfect
Pros:

Made my booking last minute but the receptionist Zun Zar managed to find my booking quickly and also assisted on my check in smoothly + swiftly. Upon my arrival Zun Zar greeted me with a great smile and kindly upgraded my room to the next category. Her kind gesture not just made my day but also made me want to come back and stay again. It’s the company’s blessing to have you. Thank you once again Zun zar.

2026-02-27 • via Tripadvisor
Y
yongshangt • Family
10
Outstanding Service from Rung
Pros:

As a regular guest at this hotel, I truly appreciate the consistently excellent service. I would like to specially commend Rung from the front desk. Every time I return, she greets me with a warm and genuine smile, making me feel truly welcomed.
Rung is always professional, attentive, and does her very best to accommodate my requests. Her friendly attitude and excellent service consistently make my stay more comfortable and enjoyable. It’s staff like Rung who keep me coming back to this hotel. Her service always going the extra mile! Thank you for your wonderful hospitality!

2026-02-25 • via Tripadvisor
J
Jose Eduardo • solo_traveller • ae
10
2026-02-25 • via Nuitee
G
Glenn • solo_traveller • au
7
2026-02-23 • via Nuitee
F
faridaf834 • Family
10
Nice room and service
Pros:

Had a really pleasant stay here! The place itself is beautiful, and the room was clean, comfortable, and very well-maintained. The ambience throughout the hotel is warm and relaxing, making it a great place to unwind.

What truly stood out was the service. The staff were attentive, professional, and genuinely friendly, always going above and beyond to make sure everything was taken care of.

Special shoutout to Nicholas for his exceptional service — he was incredibly attentive and made our stay even more memorable. Thank you for the warm hospitality!

2026-02-19 • via Tripadvisor