Ravelston House

Party of 4 for drinks in the sunshine..served by 2 miserable barmaids who at 1 point were having an argument..sevice was very slow.. got our round of drinks wrong twice! bar was covered with dirty glasses as were the tables outside also dirty dishes..very expensive for drinks..only good thing I can say was the weather..heard lots of other customers complaining about the same issues..never again!!! AVOID

This was our 3rd stay as 3 couples for our annual trip to Musselburgh Races. Sadly it will be our last stay at Ravelston.
The positives are that it is within walking distance to the Races, restaurants and bars which is why we changed to here from the previous hotel we stayed at.
The staff are exceptional despite clearly being over worked and not enough resource to deal with the bar and food service. There are often long queues to be served.

There is no reception as such so it can take a while to get hold of someone to check in and out. We were just handed keys with no information. I always book the same rooms a year in advance however on this occasion 1 room wasn't a twin. When I spoke to the Manager there was barely an apology and a half hearted offer to change the config of a room if we swapped with our friends.
As we had a dinner booking and wanted to get changed we were unable to do this.
The bar is very lively and can be noisy and boisterous at times. The noise didn't subside till 12.45am and we did have 2 young guys who had come upstairs to make phone calls outside our room to source a party and gear which was a but unsettling.

We were in Room 2 which was clean however the bed was extremely uncomfortable. The mattress dipped in lots of places and was lumpy. Not ideal if you need a firm supportive mattress. They've also stopped providing toiletries except a bar of soap.
We've always had breakfast included in the price however this was not the case this time yet we were still paying the same price. The lovely lady who was serving breakfast was very apologetic that we hadn't been told. We did have a bit of a wait for our food however it was lovely when it did arrive.

On checkout we again waited in the bar with no one around to eventually find out that the money for the rooms had already been taken. In previous years we have always paid for each room on checkout. Again something that wasn't explained.

Musselburgh is very limited in accommodation for the Races however the recent reviews of the Ravelston do seem to have the same themes throughout. For us it definitely wasn't worth £150 a night.

Location and lovely room

Location near beach.

Location, friendly staff. Also restaurant is good too

Clean and cosy enjoyed our stay 👍

Cleanliness

The Ravelston was good for a short stay and would book again, staff were friendly and the room was clean and tidy, the food was very good also.

Well impressed with modern and stylish decoration and facilities. Very clean, great large bed, good TV, Wi-Fi, tea/coffee in room. Great restaurant/bar downstairs with good wholesome food on offer

Good location, staff were lovely, especially the lady doing breakfast. Room was comfortable. Need to know this is a pub, so expect loud music until late at the weekends.

Clean and comfortable

Stayed for 2 nights, in room 2, mattress was horrible felt springs coming through, not comfortable at all. Room was okay, TV, tea/coffee okay size however the noise from the pub was ridiculous they didn’t stop till 11pm and was like sleeping in the bar. It’s more a pub than accommodation with only 6 rooms so it’s like an after thought.

It was very clean, all staff very good

Room was clean and cosy. Bathroom facilities were nice and the downstairs pub was great and the staff were all reallt nice

Good location