AC Hotel by Marriott San Jose Downtown

Hotels
•
AC Hotels by Marriott
8.7 (619 reviews)
350 West Santa Clara Street , San Jose , us
+1 408-924-0900

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
Modern rooms
Good amenities
Cons:
Uncomfortable bed
Noisy guests
Parking fees
Limited food options

Categories

Cleanliness
8.39
Many reviews mention cleanliness positively, but some complaints about noise indicate lower perceived quality.
Service
9.06
Staff were frequently praised for their friendliness and efficiency in managing check-ins.
Location
9.2
The hotel is in a great location, close to multiple attractions.
Room Quality
8.55
Rooms described as clean and modern, although some had issues with noise.
Amenities
8.68
Amenities like the pool and workout facilities received positive mentions.
Value for Money
8.64
Despite some mentions of high prices, most felt it was worth it for the overall experience.
Food and Beverage
8.19
Some reviews mentioned limited breakfast options.
Overall Experience
8.86
Most guests had a positive stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:31

Property Description

Luxurious Accommodations
AC Hotel by Marriott San Jose Downtown offers well-appointed air-conditioned rooms with modern amenities including a flat-screen TV, desk, and a private bathroom. Guests can enjoy a comfortable stay with complimentary WiFi and stylish decor, providing a relaxing retreat after a day of exploring the city.

Impressive Facilities
This hotel boasts an outdoor swimming pool, fitness centre, shared lounge, restaurant, and bar for guests to unwind and socialize. Additionally, the 24-hour front desk, ATM, and luggage storage ensure convenience and ease throughout your stay.

Convenient Location
Located near major attractions like the San Jose Convention Center and transportation hubs, AC Hotel is the perfect choice for travelers interested in exploring the city. With easy access to the airport, guests can seamlessly continue their journey after a pleasant stay.

Experience luxury and convenience at AC Hotel by Marriott San Jose Downtown. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

8.7
Based on 619 reviews
Cleanliness: 8.39
Service: 9.06
Location: 9.2
Room Quality: 8.55
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
J
Joshua • solo_traveller • us
6
Pros:

Staff was nice, perfectly situated to our venue, parking ease extremely accommodating and convenient

Cons:

Bed uncomfortable, AC did not work, price was to high, floor should have been carpet, should have had complimentary water

2026-07-23 • via Nuitee
D
Dmytro • family_with_children • us
10
2026-07-23 • via Nuitee
G
guadalupe • family_with_children • us
5
Pros:

Very clean.
Pleasant staff

Cons:

Our TV didn't work and had to switch rooms.
Which was very inconvenient .
They only offered free parking for the inconvenience.

2026-07-20 • via Nuitee
K
Kathryn • couple • us
10
Pros:

Great

Cons:

Had to pay for parking

2026-07-20 • via Nuitee
K
Krista • couple • us
9
2026-07-20 • via Nuitee
S
Stephen • couple • us
10
Pros:

Modern, clean, and great amenities. If you are SAP Center bound, this is the best! Everything was perfect!

Cons:

Paid parking but, welcome to California!

2026-07-20 • via Nuitee
L
Lina • family_with_children • us
10
Pros:

Great location. 6 min walk to SAP canter. 6 min walk to San Pedro square. Friendly staff. Clean and spacious room

2026-07-03 • via Nuitee
R
Rommel • couple • us
10
2026-06-29 • via Nuitee
J
Johanna • solo_traveller • us
10
2026-06-25 • via Nuitee
G
Giselle • couple • us
10
2026-06-21 • via Nuitee
A
Andres • couple • us
1
2026-06-19 • via Nuitee
M
Medina • extended_group • us
10
2026-06-16 • via Nuitee
A
Adriana • couple • us
10
Perfect
Pros:

Perfect customer service location and clean the best

Cons:

I did love all off it

2026-06-15 • via Nuitee
G
GULNARA • couple • us
10
2026-06-12 • via Nuitee
R
Roque • couple • us
8
2026-06-11 • via Nuitee
F
Fernando • solo_traveller • us
10
Excelente
Pros:

Todo

2026-06-01 • via Nuitee
A
Alvarado • couple • us
10
2026-06-01 • via Nuitee
E
Eddie • solo_traveller • us
10
2026-06-01 • via Nuitee
G
Gabriela • couple • us
10
2026-06-01 • via Nuitee
E
Ernesto • solo_traveller • us
8
2026-06-01 • via Nuitee