AC Hotel by Marriott San Jose Downtown

Hotels
•
AC Hotels by Marriott
8.7 (602 reviews)
350 West Santa Clara Street , San Jose , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
Modern rooms
Good amenities
Cons:
Uncomfortable bed
Noisy guests
Parking fees
Limited food options

Categories

Cleanliness
8.39
Many reviews mention cleanliness positively, but some complaints about noise indicate lower perceived quality.
Service
9.06
Staff were frequently praised for their friendliness and efficiency in managing check-ins.
Location
9.2
The hotel is in a great location, close to multiple attractions.
Room Quality
8.55
Rooms described as clean and modern, although some had issues with noise.
Amenities
8.68
Amenities like the pool and workout facilities received positive mentions.
Value for Money
8.64
Despite some mentions of high prices, most felt it was worth it for the overall experience.
Food and Beverage
8.19
Some reviews mentioned limited breakfast options.
Overall Experience
8.86
Most guests had a positive stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:31

Property Description

Luxurious Accommodations
AC Hotel by Marriott San Jose Downtown offers well-appointed air-conditioned rooms with modern amenities including a flat-screen TV, desk, and a private bathroom. Guests can enjoy a comfortable stay with complimentary WiFi and stylish decor, providing a relaxing retreat after a day of exploring the city.

Impressive Facilities
This hotel boasts an outdoor swimming pool, fitness centre, shared lounge, restaurant, and bar for guests to unwind and socialize. Additionally, the 24-hour front desk, ATM, and luggage storage ensure convenience and ease throughout your stay.

Convenient Location
Located near major attractions like the San Jose Convention Center and transportation hubs, AC Hotel is the perfect choice for travelers interested in exploring the city. With easy access to the airport, guests can seamlessly continue their journey after a pleasant stay.

Experience luxury and convenience at AC Hotel by Marriott San Jose Downtown. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

8.7
Based on 602 reviews
Cleanliness: 8.39
Service: 9.06
Location: 9.2
Room Quality: 8.55
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
U
Ulisses • couple • us
7
I tried with the manager he never fixed it
Pros:

They charge me twice for my stay

Cons:

They double charged my stay

2026-05-30 • via Nuitee
A
Aamir • solo_traveller • us
9
2026-05-28 • via Nuitee
N
Nicholas • couple • us
9
A perfect place to stay
Pros:

The room was great, the facilities were wonderful and I liked how close it was to my event

Cons:

The only thing I did not like was that the remote did not properly work for the television

2026-05-28 • via Nuitee
P
Pip • extended_group • gb
8
2026-05-23 • via Nuitee
D
Danielle • couple • ph
10
2026-05-22 • via Nuitee
T
Terrence • couple • us
10
Great property in a very convenient location with easy access to transportation.
Pros:

Great facilities, location and staff

2026-05-17 • via Nuitee
R
Robert • solo_traveller • us
10
2026-05-15 • via Nuitee
J
Johnny • extended_group • us
4
It was okay.
Pros:

The location and parking was very nice

Cons:

The AC could not keep up during the day. They switched me rooms and still the same issue. Never went under 70 degrees even though it was set to 66

2026-05-14 • via Nuitee
B
Brenda • couple • us
10
2026-05-11 • via Nuitee
M
miguel • couple • us
10
Fantastic
Pros:

Clean. Well organized. Beds where super comfortable.

Cons:

Parking was the only issue

2026-05-09 • via Nuitee
M
Mendoza • extended_group • us
10
Great, fun and had a great time
Pros:

Really beautiful and so close to downtown San Jose.

2026-05-07 • via Nuitee
S
SHARON • solo_traveller • us
9
Pros:

Clean

Cons:

I could hear footsteps above me

2026-05-06 • via Nuitee
J
Joseph • family_with_children • us
8
Pros:

It was nice in in great location

Cons:

The pool was broken and that’s what we were looking forward too we had all are swim stuff ready

2026-05-04 • via Nuitee
S
suchada • couple • us
9
2026-05-03 • via Nuitee
A
Anthony • solo_traveller • us
10
2026-04-30 • via Nuitee
N
Nancy • family_with_children • us
10
Our new spot for hockey season
Pros:

Great bar area to hang out with friends before and after hockey game.

Cons:

Wish they ran package deal for Sharks fans

2026-04-29 • via Nuitee
M
Marilyn • solo_traveller • us
10
2026-04-29 • via Nuitee
A
Annielyn • couple • us
8
2026-04-27 • via Nuitee
M
Michael Petrovich • solo_traveller • us
10
nice
Pros:

I thought Sarah and Joe did a great job...

2026-04-23 • via Nuitee
V
Villicana • solo_traveller • us
9
Would recommend .
Pros:

It was super clean and relaxing.

Cons:

Nothing everything was good.

2026-04-23 • via Nuitee