Courtyard by Marriott Pigeon Forge

Hotels
Courtyard by Marriott
9.6 (663 reviews)
120 Community Center Drive , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice pool and lazy river
Cons:
High prices
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
9.45
Some guests noted issues with cleanliness, such as dusty bathrooms and noise from the air conditioning.
Service
10
The staff were described as friendly and accommodating, but some experiences with the front desk were less favorable.
Location
10
The hotel location was praised for being convenient to local attractions.
Room Quality
9.95
Several reviews mentioned issues with bed quality and room features not meeting expectations.
Amenities
10
Guests enjoyed the pool and lazy river, but there were requests for more amenities like breakfast.
Value for Money
8.95
Many reviewers found the pricing high given the lack of breakfast and other amenities.
Food and Beverage
8.45
The lack of free breakfast and high prices for food options were noted negatively.
Overall Experience
10
Despite some issues, many guests had a pleasant stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:01

Property Description

Luxurious Amenities

Featuring free WiFi throughout, Courtyard by Marriott Pigeon Forge offers a hot tub, fitness center, indoor and outdoor pools with a lazy river, and 3 fire pits.

Entertainment and Dining

Enjoy a 49" flat-screen TV with streaming channels, onsite coffee shop, game room, and onsite restaurant, The Bistro, serving breakfast, dinner, and cocktails.

Convenience and Services

With a 24-hour front desk, bike rentals, and meeting space, this hotel also provides biking and walking trails along the nearby river.

Book now at Courtyard by Marriott Pigeon Forge for a luxurious stay with top-notch amenities and services.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9.6
Based on 663 reviews
Cleanliness: 9.45
Service: 10
Location: 10
Room Quality: 9.95
Amenities: 10
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 10
K
Khalilah solo_traveller us
8
2026-06-12 via Nuitee
E
Eric solo_traveller us
9
Highly recommended
Pros:

I loved the pools

Cons:

Door battery died and it seemed to be a common problem

2026-06-11 via Nuitee
J
Janine extended_group us
10
Restful, beautiful scenery, friendly hotel
Pros:

Location, outdoor areas, staff

Cons:

Handicap parking was difficult to access, but it always is

2026-06-10 via Nuitee
C
Curtis family_with_children us
8
Comfortable
Pros:

Clean and up to date

2026-06-08 via Nuitee
M
Meghan solo_traveller us
10
Pros:

This was honestly one of the best hotels I've ever stayed at! I took my 9 yo granddaughter to Pigeon Forge for spring break. We planned go see Dollywood and other sites. We spent 1/2 a day at Dollywood and she couldn't wait to go back to the hotel. She had made friends in the pool and just wanted to spend the whole vacation at the pool. The lobby was inviting and we spent our nights playing games and eating there. I cannot say enough nice things about this hotel. I plan to bring my whole family back!

2026-06-07 via Nuitee
T
Theresa couple us
10
They were really nice
Pros:

It was verry nice

2026-06-04 via Nuitee
D
Diogo extended_group us
5
2026-06-04 via Nuitee
P
Patricia solo_traveller us
10
Pros:

I loved my visit. I everyone was very warm and extremely helpful and nice and spoke English!

2026-06-03 via Nuitee
L
Leonard extended_group us
9
I enjoyed the room. The breakfast was good. I like the ticket idea and not a messy buffet.
Pros:

I loved the outdoor fire pits and the lazy river. The bed was super cozy.

Cons:

The staff cleaned the room for us but they took the dirty towels/washclothes and did not leave us any clean ones. When we called down for towels they said they would bring them up but we had to call twice. When they brought the towels they did not bring wash clothes. When I asked for them he returned with hand towels. The refrigerator in the room had broken door. We had trouble opening and closing it.

2026-06-02 via Nuitee
J
Jeremy couple us
9
2026-06-01 via Nuitee
T
Thomason couple us
10
Very relaxing and comfortable
Pros:

Our room was very nice, clean and mattress was excellent.

2026-06-01 via Nuitee
A
Anna solo_traveller us
8
Nice place
Pros:

Room was pretty, facility is beautiful. Pool is great, plants are beautiful.

Cons:

Our bathroom's ventilation was awful. Our toilet paper was soaked from condensation from taking showers. Everything in the bathroom was soaked from lack of ventilation. It was almost hilarious.

2026-05-31 via Nuitee
S
Selena couple us
10
2026-05-26 via Nuitee
K
Karen family_with_children us
8
2026-05-22 via Nuitee
P
Patricia couple us
8
2026-05-22 via Nuitee
W
Wendy couple us
10
2026-05-21 via Nuitee
D
Dagoberto solo_traveller us
9
2026-05-21 via Nuitee
D
Denise solo_traveller us
10
2026-05-19 via Nuitee
D
Denise extended_group us
10
Pros:

Beautiful property. Felt like I was at a resort.

Cons:

Not one thing… everything was great

2026-05-19 via Nuitee
G
George couple au
10
2026-05-17 via Nuitee