Courtyard by Marriott Pigeon Forge

Hotels
•
Courtyard by Marriott
9.6 (691 reviews)
120 Community Center Drive , Pigeon Forge , us
+1 865-366-3201

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice pool and lazy river
Cons:
High prices
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
9.45
Some guests noted issues with cleanliness, such as dusty bathrooms and noise from the air conditioning.
Service
10
The staff were described as friendly and accommodating, but some experiences with the front desk were less favorable.
Location
10
The hotel location was praised for being convenient to local attractions.
Room Quality
9.95
Several reviews mentioned issues with bed quality and room features not meeting expectations.
Amenities
10
Guests enjoyed the pool and lazy river, but there were requests for more amenities like breakfast.
Value for Money
8.95
Many reviewers found the pricing high given the lack of breakfast and other amenities.
Food and Beverage
8.45
The lack of free breakfast and high prices for food options were noted negatively.
Overall Experience
10
Despite some issues, many guests had a pleasant stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:01

Property Description

Luxurious Amenities

Featuring free WiFi throughout, Courtyard by Marriott Pigeon Forge offers a hot tub, fitness center, indoor and outdoor pools with a lazy river, and 3 fire pits.

Entertainment and Dining

Enjoy a 49" flat-screen TV with streaming channels, onsite coffee shop, game room, and onsite restaurant, The Bistro, serving breakfast, dinner, and cocktails.

Convenience and Services

With a 24-hour front desk, bike rentals, and meeting space, this hotel also provides biking and walking trails along the nearby river.

Book now at Courtyard by Marriott Pigeon Forge for a luxurious stay with top-notch amenities and services.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9.6
Based on 691 reviews
Cleanliness: 9.45
Service: 10
Location: 10
Room Quality: 9.95
Amenities: 10
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 10
P
Patty • couple • us
9
A comfy little get away, before the best adventure.
Pros:

The 24 hour pool was perfect along with the lazy river. The rooms were clean and comfy.

Cons:

No fan in any of the bathrooms. We always pick a hotel that offers breakfast. I guess I didn’t read it correctly. No breakfast included. In one review it said you receive vouchers towards your breakfast - you do not. There is only a very small bistro. Nothing more. So plan accordingly. There is a Kroger very close within walking distance so you can get snacks there. There is also a breakfast/lunch diner right by the hotel. It was OK!

2026-07-25 • via Nuitee
J
Jana • couple • us
10
2026-07-23 • via Nuitee
R
Ryan • family_with_children • us
7
Great location!
Pros:

Location. Cleanliness

Cons:

More eating options.

2026-07-23 • via Nuitee
E
Ellen Souder • couple • us
10
It was great and will likely stay here again when we return to Pigeon Forge
Pros:

The room was very clean and new towels were provided daily...I also loved the pool and jacuzzi. The walking path that went to the Island was also great.

Cons:

a sidewalk from the hotel to the walking path would have been nice.

2026-07-22 • via Nuitee
M
mecrissa • couple • us
10
Great experience be coming back again to stay here!!!
Pros:

The room was clean the amenities the pool open 24 hours everything staff was wonderful

Cons:

Loved everything

2026-07-21 • via Nuitee
P
Patty • couple • us
8
2026-07-21 • via Nuitee
R
Ron • couple • us
10
2026-07-20 • via Nuitee
B
Brijesh • extended_group • us
10
2026-07-18 • via Nuitee
S
Sandra • family_with_children • us
7
Just stayed one night but felt secure and clean area
Pros:

Clean check in service was nice

Cons:

Free breakfast better pillows better coffee not just dark roast

2026-07-18 • via Nuitee
J
Julie • extended_group • us
10
Pros:

The beds are outstanding they're very comfortable the room is very clean there's nothing you would change the pools are amazing if that experience the experience was well worth it and I will return

Cons:

Not a thing

2026-07-14 • via Nuitee
K
kevin • solo_traveller • us
10
2026-07-13 • via Nuitee
J
john • couple • us
10
Pros:

the room was clean. pools exceptional clean temp was great in both pools, great location to attractions. Wt had a really good time. the front desk could been a little more knowledgeable.

Cons:

the pools it was clean and nice. the grounds were well maintained. and very friendly staff.

2026-07-13 • via Nuitee
M
Mullen • solo_traveller • us
10
Great place. Would have liked a better option for breakfast.
Pros:

Pool was fabulous! Beds were very comfy!

2026-07-07 • via Nuitee
A
Ashley • family_with_children • us
10
Fantastic
Pros:

Everything

Cons:

Nothing

2026-06-28 • via Nuitee
A
Ashley • family_with_children • us
10
Fantastic gave the feel of a mini resort and located perfectly in pigeon forge
Pros:

24 hour pools

Cons:

Nothing this place I would and will stay at for any further trips

2026-06-28 • via Nuitee
J
Jessica • solo_traveller • us
9
2026-06-28 • via Nuitee
M
Micah • family_with_children • us
10
We absolutely enjoyed our stay and we will definitely be back.
Pros:

I LOVED pretty much everything about the property. Excellent location, excellent staff, excellent pool, lazy river and hot tub. Of course my kids absolutely loved that’s the pool was 24/7.

Cons:

I really don’t have any complaints about this property at all. Everything was clean. Everything was nice. The food was good at the little restaurant inside. The pool area was phenomenal.

2026-06-27 • via Nuitee
M
Melissa • couple • us
10
2026-06-27 • via Nuitee
T
TommyNoleBuc • Couples • Orlando, Florida
10
Great stay
Pros:

I stayed four nights while visiting the Great Smoky Mountains. The hotel is very clean, comfortable, and there is lots to do. There is a fire pit, an oversized Connect Four game, an indoor pool with a hot tub and an outdoor pool with a lazy river. And of course, a restaurant and bar. The room was very clean and comfortable and the staff were very helpful and friendly. I would definitely stay here again.

2026-06-21 • via Tripadvisor
B
Barry • family_with_children • us
8
Pools/outside areas/work-out room/Sauna were exceptional. Room and Bistro very disappointing
Pros:

Pool and physical facilities were exceptional

Cons:

Room was not that comfortable. No comfortable chairs to sit if pull-out bed was in use. No place/not enough hooks to hang wet towels after usage to dry for re-use. Switches for bedside tables are located on outside of the lamps making you get out of bed to turn off. No complimentary Coffee available 24/7 in lobby area, only single cup dispensers in rooms with no real creamer. Bistro was pitiful, all pre-package foods and advertisement did not match reality. On-line noted continental breakfast which I paid for, but all pre-packaged foods, extremely limited foods with limits on the vouchers.

2026-06-20 • via Nuitee