Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, welcoming and attentive staff
Very comfortable, spacious rooms and excellent showers/beds
Excellent cleanliness and well-maintained property
Large pool, spa and good gym facilities
Great breakfast variety and a highly-regarded hotel restaurant
Convenient central location and proximity to the airport
Cons:
Some guests find the hotel expensive for local standards
Occasional issues with pastries being dry or bland
Noise/view impacted by nearby construction in some rooms
A few reports of temporary WiFi/operator issues

Categories

Cleanliness
9.5
Repeated praise for exceptional cleanliness and well-maintained rooms ('propreté exceptionnelle', 'exceptionally clean', 'schoon').
Service
9.1
Consistently noted as kind, welcoming and attentive staff with warm reception and good service across multiple reviews.
Location
9
Many guests highlight a central location and proximity to the airport/night market, though a few mention an industrial area or obstructed view/noise.
Room Quality
9.4
Rooms described as very comfortable, spacious, well appointed with excellent beds and showers; frequent positive remarks about room comfort.
Amenities
9.3
Strong mentions of large pool, spa, gym and other facilities; generally excellent amenities and large outdoor pool praised.
Value for Money
8.3
Mixed feedback: some call it excellent value and great restaurant prices, others note it is expensive for local standards despite 5-star quality.
Food and Beverage
9
Breakfast and restaurant receive high praise for variety and quality, though a few comments mention dry pastries or minor breakfast improvements needed.
Overall Experience
9.2
Overwhelmingly positive overall experience: many guests describe enjoyable stays and eagerness to return; few minor issues do not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Luxurious Accommodation
Crowne Plaza Vientiane offers 198 well-appointed rooms and suites blending traditional Lao charm with modern amenities, ensuring a comfortable stay for both business and leisure travelers.

Relaxation and Recreation
Guests can unwind by the outdoor infinity pool, stay active at the 24-hour fitness room, or indulge in a rejuvenating spa treatment in one of the five private rooms.

Dining and Entertainment
Savor international cuisine at the on-site restaurant or enjoy refreshing drinks at the Elephant Lounge.

Ready to experience the perfect blend of luxury and convenience at Crowne Plaza Vientiane? Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VTE

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 588 reviews
Cleanliness: 9.5
Service: 9.1
Location: 9
Room Quality: 9.4
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 9
Overall Experience: 9.2
P
paolo • couple • gb
9
2026-10-31 • via Nuitee
A
Andrea • solo_traveller • it
8
2026-10-31 • via Nuitee
M
Mella Tan • extended_group • ph
9
Short Escape
Pros:

The Food, lots of Varieties.

Cons:

None.

2026-10-30 • via Nuitee
I
Ines • solo_traveller • us
8
2026-10-28 • via Nuitee
T
Tobias • solo_traveller • de
10
2026-10-26 • via Nuitee
G
Gábor • solo_traveller • hu
9
2026-10-21 • via Nuitee
J
Jean Fred • couple • re
10
Magnifique hôtel bon petit déjeuner
Pros:

Le lit les oreillers moelleux
L'hôtel magnifique mais mal situé

Cons:

L'endroit comme dans une zone industrielle

2026-10-21 • via Nuitee
S
Salva • couple • be
10
Excellent hôtel. Situation centrale.
Pros:

Hôtel vraiment top. Accueil très chaleureux. Personnel très agréable et à l’écoute. Propreté exceptionnelle. Magnifique piscine. Grand choix au petit déjeuner.

Cons:

Les pâtisseries au petit déjeuner étaient chaque fois sans goût et vraiment très sèches. J’ai même acheté un croûte au pomme avec un café au bar mais c’était dur et mauvais.

2026-10-20 • via Nuitee
C
Callum • solo_traveller • gb
10
2026-10-16 • via Nuitee
B
bernadette • couple • au
10
Extremely enjoyable stay
Pros:

We liked everything about the property, it was great.

2026-10-11 • via Nuitee
D
Donal P • couple • ie
10
Great hotel, friendly staff and close to the Royal Centre for shopping.
Pros:

Great choice of food for breakfast.
Room was very comfortable with good a/c and the best hotel shower I’ve had in years.
Swimming pool was very good.

2026-10-11 • via Nuitee
P
Penelope • solo_traveller • gb
10
Perfect 5 star accommodation, near to airport and central Vientiane with wonderful staff
Pros:

Professional business standard hotel in central Vientiane, kind and welcoming staff, hotel exceptionally clean. Excellent WiFi connection.

Cons:

Nothing, it is expensive for local standards but not too expensive as it is 5 star quality

2026-10-07 • via Nuitee
D
Duncan • solo_traveller • gb
9
2026-09-18 • via Nuitee
N
Nuallaor • solo_traveller • th
10
Pros:

Very comfortable

Cons:

None

2026-09-13 • via Nuitee
K
Kittitat • couple • th
10
2026-09-13 • via Nuitee
N
Nuallaor • extended_group • th
10
Pros:

Very comfortable

Cons:

None

2026-09-13 • via Nuitee
R
Reut SIMHA • solo_traveller • il
10
Pros:

The spa, the pool, the food, the comfortable room... everything is excellent and the service is kind.

2026-09-10 • via Nuitee
M
Michael • solo_traveller • de
10
war ein sehr schöner Aufenthalt
Pros:

Der Aufenthalt war angenehm, sehr gutes Frühstück und sehr freundliches Personal.

Cons:

Ich habe nichts zu bemängeln

2026-09-10 • via Nuitee
T
Tigran • solo_traveller • am
10
2026-09-09 • via Nuitee
J
James • solo_traveller • au
10
2026-09-09 • via Nuitee