The Grand Hotel

Hotels
7.8 (778 reviews)
Station Road , Port Talbot , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Lack of food service

Categories

Cleanliness
6.85
The reviews indicate several cleanliness issues like dirty spots and worn out rooms.
Service
8.81
The staff were consistently noted as friendly and accommodating.
Location
8.85
Many reviews praised the hotel's proximity to the town and transport options.
Room Quality
7.81
Rooms were comfortable but described as dated and needing maintenance.
Amenities
7.34
General amenities were lacking, particularly food services.
Value for Money
8.29
Generally perceived as a good value for the price, though expectations should be managed.
Food and Beverage
6.35
Limited food options and no breakfast service available.
Overall Experience
8.12
Overall good experience despite some issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:29

Property Description

Convenient Location
Located opposite Port Talbot Parkway Train Station, The Grand Hotel offers easy access to the town centre and is a short drive from Swansea.

Comfortable Accommodation
All guest rooms at The Grand Hotel are en suite with a bath and overhead shower, equipped with a TV and tea/coffee making facilities for a comfortable stay.

Attractions Nearby
Within 2 miles of the sandy beach and pier at Aberavon, The Grand Hotel is also a convenient drive to the Welsh capital, Cardiff.

Book your stay at The Grand Hotel now for a delightful experience!

Important information:

Please note all rooms are located on the first or second floor. There are no ground floor rooms at the property.

Please be aware some of our bedrooms are currently under refurbishment,Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 778 reviews
Cleanliness: 6.85
Service: 8.81
Location: 8.85
Room Quality: 7.81
Amenities: 7.34
Value for Money: 8.29
Food and Beverage: 6.35
Overall Experience: 8.12
A
Amanda • couple • gb
9
2026-10-12 • via Nuitee
V
Velimir • solo_traveller • gb
10
2026-10-11 • via Nuitee
R
Robert • solo_traveller • gb
8
2026-10-11 • via Nuitee
L
Lorraine • solo_traveller • gb
5
2026-10-09 • via Nuitee
R
Roy • couple • gb
8
Clean and comfortable and decent location.
Pros:

The hotel was an ideal location for my visit. Due to renovations the kitchen wasn't open, but breakfast was provided in their sister hotel a 5 minute drive away with a choice of continental, or cooked breakfast all available on a self serve basis. The room was clean and comfortable.
After a nightmare journey we arrived alter than we expected and when we asked about an evening meal one of the receptionists drove us to their sister hotel in time before the kitchen closed.

Cons:

At the time of our visit the outside was being refurbished so had scaffolding over the front. When we woke up we could hear workmen outside our room, but this is obviously a temporary situation

2026-10-08 • via Nuitee
G
Gareth • extended_group • gb
8
2026-10-07 • via Nuitee
H
Harriett • solo_traveller • gb
10
Pros:

Staff were brilliant and helpful, the free breakfast voucher we used the breakfast was very good.

Cons:

Food finished a tad early at 6 which didn’t quite suit as we were working long hours,

2026-09-19 • via Nuitee
C
Cath • solo_traveller • gb
10
Very convenient location if you’re traveling especially by train
Pros:

Location

Cons:

Would have been nice if they had breakfast on situ but it’s nice of them to offer a voucher that can be used in a nearby hotel

2026-09-17 • via Nuitee
D
Dylan • solo_traveller • gb
7
Pros:

The room was comfortable and clean. The bar area was nice.

Cons:

The shower wasnt great and took a while to get warm. You have to go to Blancos down thr road for breakfast.

2026-09-16 • via Nuitee
W
William • solo_traveller • gb
8
Excellent
Pros:

Central nice big room

Cons:

Only issue was travelling tomBlancos for breakfast

2026-09-14 • via Nuitee
A
Amy • solo_traveller • gb
1
2026-09-14 • via Nuitee
W
William • solo_traveller • gb
8
2026-09-14 • via Nuitee
M
Mark SPT • couple • gb
9
Excellent, well-located hotel.
Pros:

The Grand Hotel is at an excellent location opposite the railway station. The room was large and comfortable, the bar was excellent and the staff friendly and helpful.

Cons:

if breakfast had been at the hotel, rather a ten minute walk away.

2026-09-13 • via Nuitee
F
Frankie • solo_traveller • gb
10
2026-09-04 • via Nuitee
M
Meek • solo_traveller • gb
10
2026-08-20 • via Nuitee
K
Karen • solo_traveller • gb
9
Pros:

Close to town. Architectural look. Staff friendly

Cons:

Nothing, hotel in renovation but was still clean

2026-08-20 • via Nuitee
C
Catherine • couple • gb
3
2026-08-19 • via Nuitee
J
julie • solo_traveller • gb
7
It’s safe and near the station, I usually stay there
Pros:

Friendly , clean, comfortable

Cons:

Room facilities a bit lacking

2026-08-19 • via Nuitee
M
Martin • couple • gb
4
Avoid, location okay if you can only walk 20 yards from the station otherwise, look elsewhere
Pros:

Staff pleasent and tried to be helpful but overall not great.

Cons:

Car park full so unable to park. Second option difficult to find and then had a barrier to prevent access which wasnt near the hotel and looked like a scrapyard rather than a car park. I was not going to leave my car in there vene if I could get in. Had to pay for parking which only went up to midmight so had to get up in the morning to go and pay again. Breakfast supplied...by another hotel 20 mins away! Bathroom was dirty, door didnt fit properly, noisy aircon outside room which went off every 2 minutes. I would say avoid this location.

2026-08-17 • via Nuitee
S
skinner • solo_traveller • gb
10
Pros:

Nice and clean and tidy, thanks

2026-08-11 • via Nuitee