The Grand Hotel

Hotels
7.8 (739 reviews)
Station Road , Port Talbot , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Lack of food service

Categories

Cleanliness
6.85
The reviews indicate several cleanliness issues like dirty spots and worn out rooms.
Service
8.81
The staff were consistently noted as friendly and accommodating.
Location
8.85
Many reviews praised the hotel's proximity to the town and transport options.
Room Quality
7.81
Rooms were comfortable but described as dated and needing maintenance.
Amenities
7.34
General amenities were lacking, particularly food services.
Value for Money
8.29
Generally perceived as a good value for the price, though expectations should be managed.
Food and Beverage
6.35
Limited food options and no breakfast service available.
Overall Experience
8.12
Overall good experience despite some issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:29

Property Description

Convenient Location
Located opposite Port Talbot Parkway Train Station, The Grand Hotel offers easy access to the town centre and is a short drive from Swansea.

Comfortable Accommodation
All guest rooms at The Grand Hotel are en suite with a bath and overhead shower, equipped with a TV and tea/coffee making facilities for a comfortable stay.

Attractions Nearby
Within 2 miles of the sandy beach and pier at Aberavon, The Grand Hotel is also a convenient drive to the Welsh capital, Cardiff.

Book your stay at The Grand Hotel now for a delightful experience!

Important information:

Please note all rooms are located on the first or second floor. There are no ground floor rooms at the property.

Please be aware some of our bedrooms are currently under refurbishment,Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 739 reviews
Cleanliness: 6.85
Service: 8.81
Location: 8.85
Room Quality: 7.81
Amenities: 7.34
Value for Money: 8.29
Food and Beverage: 6.35
Overall Experience: 8.12
G
Graham • solo_traveller • gb
10
2026-06-20 • via Nuitee
G
G J • solo_traveller • gb
8
2026-06-20 • via Nuitee
A
Anthea • family_with_children • gb
7
2026-06-20 • via Nuitee
D
Diana • solo_traveller • gb
1
2026-06-19 • via Nuitee
J
Juanitohc87 • solo_traveller • co
8
Pros:

Good

2026-06-18 • via Nuitee
M
Mark • couple • gb
9
2026-06-17 • via Nuitee
J
Jenni • solo_traveller • gb
3
Pros:

Place it was

Cons:

Absolutely shocking lol executives suite apparently TV didn't work no plug in sink floor dirty bed sheets grubby full of drug addicts from the council as a hostel

2026-06-12 • via Nuitee
F
Falkow • solo_traveller • gb
7
2026-06-11 • via Nuitee
A
Ahmed • solo_traveller • gb
9
Excellent experience
Pros:

Clean room, comfy bed ,clean nice bathroom, All you want from a hotel, Thanks for the staff

2026-06-08 • via Nuitee
S
sheridan • solo_traveller • gb
10
Pros:

The staff were very attentive, friendly and went over and beyond to make our stay special. We will definitely be booking again. I highly recommend this hotel.

2026-06-07 • via Nuitee
L
Lauren • solo_traveller • gb
10
Amazing
Pros:

Very convenient to the station and very clean

Cons:

Nothing

2026-06-06 • via Nuitee
B
Betty • solo_traveller • gb
4
It was sad to be ruined by faulty blinds, and for 1 receptionist to imply that I was being fussy/ difficult.
Pros:

Location

Cons:

Unfortunately I was a allocated room (103) where the blind was tied up and could not be lowered. I was then offered another room where the binds were down and could not be raised. When I said it was not acceptable , the receptionist said the guests the night before had not complained. I had to accept the room. I asked a manager the next day to look and the rooms but she was too busy. I wrote afterwards and they apologized for no other room being available and confirmed that both rooms were immediately taken out of service, and the blinds have been repaired. However I have not been offered any compensation.

2026-06-05 • via Nuitee
C
Caitlin • solo_traveller • gb
8
Staff were very friendly and helpful
Pros:

The room was very quiet and the bed was very comfortable. It had everything required for a single traveller who is coming into town for work.

Cons:

The wifi wasn't strong in my room and I had meetings to run while I was travelling and I needed to use a nearby cafe.

2026-06-05 • via Nuitee
G
George • solo_traveller • gb
10
2026-06-04 • via Nuitee
L
Lee • solo_traveller • gb
8
Pros:

Clean and staff were lovely

Cons:

Wifi didnt work in our room unfortunately. Not a big issue but only thing i can think of.

2026-05-31 • via Nuitee
M
Michael Brian Rooney • solo_traveller • gb
3
Pros:

The mattress

Cons:

Not clean; the other room option was ludicrous noting the offered room was tiny and dirty.

2026-05-27 • via Nuitee
E
Eniko • couple • gb
10
Wil be back again because of the lovely place and nice beaches so closed
Pros:

wery clean and the staff so friendly and helpful

Cons:

Cleaned and the room atendant staff where so lovely

2026-05-27 • via Nuitee
G
Graham • solo_traveller • gb
10
Pros:

I've stayed here many times and I must say the staff and management are incredibly professional,polite and nothing is too much trouble. The rooms are allways clean and presentable .With the addition of the Legends bar next door this is my go to when ever I'm in the area..

2026-05-26 • via Nuitee
S
Susanna • solo_traveller • gb
9
Pros:

This is the second time we stay there. The hotel is very comfortable, excellent location. But for us the best are the staff. Everyone is very welcoming and helpful.

2026-05-26 • via Nuitee
T
Tracey • solo_traveller • gb
10
Pros:

Friendly staff made to feel welcome

Cons:

Window blind broken

2026-05-22 • via Nuitee