HOTEL MYSTAYS Hakodate Station

Hotels
•
Mystays Hotel Management
8 (178 reviews)
20-11 Wakamatsucho, Hakodate, Hokkaido, 040-0063 , Hakodate , JP
81-138-272700

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Facilities

Meeting rooms
Free WiFi
Luggage storage
Designated smoking area
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
Meeting rooms
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Laundry issues
Limited amenities

Categories

Cleanliness
7.39
Some reviews indicated cleanliness issues, particularly with the laundry facilities.
Service
8.36
Most reviews praised the staff for their helpfulness, despite some criticism about phone communication.
Location
8.9
Multiple reviews highlighted the great location near the station and dining options.
Room Quality
7.85
Rooms were generally considered comfortable, though some were described as small.
Amenities
7.38
Some guests noted that amenities were limited, particularly regarding parking and heating options.
Value for Money
7.84
Reviews suggest that the hotel provides decent value for the price paid.
Food and Beverage
8.39
Breakfast received positive feedback for quality and service.
Overall Experience
7.86
Overall sentiment was positive, with reviews indicating enjoyment of the stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:02

Property Description

Experience a perfect blend of comfort and convenience at Flexstay Inn Hakodate Station, located just moments away from the vibrant Ekini Fish Market.

Modern Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Each of our 271 air-conditioned rooms is equipped with flat-screen televisions and digital programming for an enjoyable entertainment experience.

Dining Delight
Savor delicious meals at つつじダイニング, where a daily buffet breakfast is available from 7:00 AM to 9:30 AM for a fee, ensuring a great start to your day.

Convenient Services
We provide essential services including laundry facilities, luggage storage, and dry cleaning to keep your stay hassle-free. Enjoy self-parking at your convenience (subject to charges).

Don’t miss the chance to stay at Flexstay Inn Hakodate Station – book now to secure your getaway!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HKD

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 178 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
A
AKIRA • family_with_children • jp
4
2026-06-13 • via Nuitee
P
PITOON • solo_traveller • th
8
Comfortable
Pros:

Location near Hakodate station

Cons:

None

2026-06-13 • via Nuitee
C
Ching Hsuan • family_with_children • tw
9
Pros:

交通方便，附近很多吃的

2026-06-13 • via Nuitee
Y
Yuri • family_with_children • au
8
Close to the shops
Pros:

Very convenient to walk around

Cons:

A room was different to a picture that I was shown

2026-06-12 • via Nuitee
T
Thibault • solo_traveller • fr
8
Pros:

La chambre et le personnel

2026-06-09 • via Nuitee
T
Takayuki • solo_traveller • jp
10
2026-06-08 • via Nuitee
T
Tran • solo_traveller • vn
9
Great choice in Hokodate
Pros:

The location is super convinient, it is near major rail station, bus and streetcar. There are a lot of restaurant and store nearby.
The hotel has modern and nice design. All looks new

Cons:

The staff can't speak English, hence it is inconvinient sometime.
Check-in process is low than other hotels

2026-06-08 • via Nuitee
K
Karino • couple • jp
7
Pros:

料金がお手軽であるところ

Cons:

冷暖房が自分で変えられないところ
チェックインがあまりスムーズではなかった。

2026-06-07 • via Nuitee
S
SHIHCHIANG • extended_group • tw
7
2026-06-07 • via Nuitee
M
Miura • solo_traveller • jp
6
2026-06-07 • via Nuitee
N
Naoki • solo_traveller • jp
7
Pros:

部屋がすごく広くて子供連れにはものすごくよかった

Cons:

ケトルが汚れていたり、シャワールームが汚れてたりと残念だった

2026-06-07 • via Nuitee
K
kaimori • family_with_children • jp
8
2026-06-07 • via Nuitee
K
Katrina • solo_traveller • au
8
Affordable and convenient
Pros:

Option for big or small rooms - all very affordable

2026-06-06 • via Nuitee
G
Günther • couple • at
8
2026-06-06 • via Nuitee
K
Katrina • solo_traveller • au
8
Big family room options
Pros:

Opportunity to have big family room with a view

Cons:

Staff were more standoffish than other Mystays hotels

2026-06-06 • via Nuitee
士涵 • family_with_children • tw
10
2026-06-05 • via Nuitee
K
KAZUNORI • family_with_children • jp
7
2026-06-05 • via Nuitee
K
Kelly • solo_traveller • jp
9
Good value hotel in a convenient location.
Pros:

Excellent breakfast buffet.

2026-06-05 • via Nuitee
S
SHU TUAN • extended_group • tw
8
2026-06-05 • via Nuitee
K
Katrina • family_with_children • au
8
2026-06-05 • via Nuitee