HOTEL MYSTAYS Hakodate Station

Hotels
•
Mystays Hotel Group
7.9 (2995 reviews)
Wakamatu-cho 20-11 , Hakodate , JP

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location (immediately in front of JR Hakodate Station; close to morning market and restaurants)
Clean rooms and generally good cleanliness
Well-regarded breakfast buffet with local specialties
Helpful/attentive staff in many reports (especially breakfast staff)
Convenient amenities like luggage storage and nearby food options
Cons:
Some rooms are small/cramped with limited views
Occasional service issues (one report of curt reception; some understaffing)
Air conditioning with limited temperature control
Parking information/confusing parking operations
Limited elevator capacity (possible waiting) and occasional cleaning lapses
Insufficient provided toiletries for larger parties in at least one case

Categories

Cleanliness
8.2
Generally praised as clean and new (rooms and smoking area noted as clean), though a few guests reported spots where cleaning felt insufficient.
Service
7.6
Staff frequently described as polite and helpful (especially breakfast staff), but there are isolated reports of curt reception staff and occasional understaffing.
Location
9.2
Consistently highlighted as excellent — right in front of JR Hakodate Station, very close to the morning market, shops and restaurants, ideal for sightseeing.
Room Quality
7
Rooms are clean and comfortable for many guests but often noted as small/cramped, with limited views for some and issues like limited AC temperature control.
Amenities
7.4
Useful amenities mentioned (luggage storage, smoking area, hotel parking), but some operational issues noted (confusing parking, only one elevator, limited provided toiletries).
Value for Money
8
Several guests mentioned good price-to-location balance and recommended the hotel as a worthwhile choice for Hakodate.
Food and Beverage
8.3
Breakfast buffet widely praised with local Hokkaido specialties and good taste; minor service/organisational complaints (plate placement, signage).
Overall Experience
7.5
Overall positive experience driven by location, cleanliness and breakfast, tempered by occasional service lapses, small rooms and some facility/operation annoyances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:44

Property Description

Convenient Location
FLEXSTAY INN Hakodate Station, just 4.3 km from Goryokaku Park, offers a prime location in Hakodate. Situated near key attractions like Hakodate Goryokaku and Mount Iou, guests can easily explore the city from our hotel.

Comfortable Rooms
Each room at our 3-star accommodation is equipped with modern amenities including a kettle and fridge, ensuring a comfortable stay for all guests. Free WiFi is available in all rooms for convenience.

Delicious Dining Options
Start your day right with a buffet breakfast at our on-site restaurant. For other dining choices, popular landmarks like Hakodate Station and Hakodate City Office are nearby, offering a taste of local cuisine.

Experience convenience and comfort at FLEXSTAY INN Hakodate Station. Book your stay now for a memorable Hakodate experience.

Important information:

All requests for late arrival after 00:00 are subject to confirmation by the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKD

Location

Guest Reviews

7.9
Based on 2995 reviews
Cleanliness: 8.2
Service: 7.6
Location: 9.2
Room Quality: 7
Amenities: 7.4
Value for Money: 8
Food and Beverage: 8.3
Overall Experience: 7.5
妙盈 • extended_group • tw
10
Pros:

地點很讚，搭車很方便；附近有超商和不少餐廳
可以免費自助寄放行李；洗衣烘衣機數量充足，可以用房間電視看剩餘時間
早餐好吃~提供很多函館特色料理

Cons:

房間走道狹長，攤開行李箱之後稍嫌擁擠

2026-09-19 • via Nuitee
N
Nompumelelo • solo_traveller • jp
10
Pros:

Friendly service

2026-09-19 • via Nuitee
K
Krisztián • couple • de
5
Moderates Hotel mit den nötigsten Ausstattungen und schöner Lage.
Pros:

Einchecken konnte man über ein Gerät. Pro Stockwerk gab es ein Pendelspiel vor dem Aufzug, sodass das warten schneller vorbeiging. Das Zimmer war ausreichend groß und hatte einen schönen Ausblick. Das Bad war mit den nötigsten Utensilien ausgestattet. Das Zimmer war grundlegend sauber und ordentlich. Die Betten waren groß und darüber befand sich ein Lichtstreifen. Die Fenster ließen sich öffnen. WLAN war vorhanden, durchschnittliche Geschwindigkeit. Die Lage ist perfekt, sowohl eine Tram als auch der Hauptbahnhof sind direkt zu Fuß in wenigen Minuten erreichbar.

Cons:

Im Zimmer war die Klima etwas verschimmelt und der Luftreiniger war alt und vermutlich müssten die Filter mal gesäubert werden. Der Fernseher war über einem Bett, sodass man leicht dagegen kam. Auf dem Fernseher war eine relativ große Staubschicht. Das Zimmer war allgemein hellhörig, sowohl vom Bad als auch vom Flur konnte man Gespräche in normaler Lautstärke deutlich hören. Der Waschraum im Erdgeschoss war deutlich überflutet, man musste entweder sehr früh anfangen oder konnte an dem Tag nur unwahrscheinlich noch eine Maschine erlangen. Die Waschmaschine verfügt über einen Trocknungsmodus, jedoch mussten wir die vorgegebenen 30 Minuten ganze 6-8 mal verwenden, da die Kleidung einfach nicht trocken wurde. Der Parkplatz war etwas schwer zu finden und man war sich unsicher ob man zahlen müsse (war kostenlos). Das Toilettenpapier ist leider auch sehr dünn.

2026-09-19 • via Nuitee
H
Haruka • extended_group • jp
9
予想以上に快適だった
Pros:

ドライヤーやシャワーヘッドがリファだったのが予想外のお得を感じた。またお部屋も、写真の通りで4人でも広々使えて快適だった。

2026-09-19 • via Nuitee
K
Kazuhiro • extended_group • jp
7
2026-09-17 • via Nuitee
ともちゃん • solo_traveller • jp
8
2026-09-16 • via Nuitee
K
Keiichi • solo_traveller • jp
4
全体的に良い
Cons:

バスルームのカビが酷すぎる

2026-09-16 • via Nuitee
K
Kriengsak • solo_traveller • th
10
Will be back
Pros:

I like everything. Very close with JR hakodate. Near convinience store. Near morning msrket. Staff are very friendly. Brakefast is very perfact.

Cons:

Nothing

2026-09-16 • via Nuitee
K
Kriengsak • solo_traveller • th
10
Very nice hotel and must choose if visit hakodate
Pros:

I like everything. Very close with JR hakodate. Near convinience store. Near morning msrket. Staff are very friendly. Brakefast is very perfact.

Cons:

Nothing.

2026-09-16 • via Nuitee
Y
YOMIKO • extended_group • jp
8
快適に過ごせました
Pros:

連泊だったのでエコ清掃を依頼。ただナイトウエアのボタンが取れたのでそのナイトウエアの交換依頼のメモを残して外出。戻ってくると依頼した分だけでなく、同泊者の分も交換してくださってました。素晴らしいサービスだと思いました。

Cons:

朝、1階にあるトイレを利用。トイレットペーパーがホルダーにセットされていなかった。芯が２つ置かれていた。

2026-09-16 • via Nuitee
清水 • couple • jp
7
2026-09-15 • via Nuitee
和世 • solo_traveller • jp
9
2026-09-14 • via Nuitee
智逸 • family_with_children • tw
8
2026-09-14 • via Nuitee
Y
YUKIE • solo_traveller • jp
10
2026-09-14 • via Nuitee
Y
YU YANG • family_with_children • tw
9
有附收費停車位,搭車去看夜景很方便,cp值很高
Pros:

位置超讚在車站前面而已

Cons:

沒有不喜歡地方

2026-09-14 • via Nuitee
K
Kazuya • solo_traveller • jp
7
2026-09-14 • via Nuitee
T
TAISEI • extended_group • jp
10
2026-09-14 • via Nuitee
P
PEI CHEN • extended_group • tw
10
整體而言不錯，值得推薦
Pros:

屋內乾淨
有停車場（需收費但費用不高）
地點方便

Cons:

入住手續需要機器辦理，有點久

2026-09-14 • via Nuitee
M
Midori • solo_traveller • jp
6
利用してよかった
Pros:

駅から近くすぐにみつけることができた

Cons:

最初の部屋のバスタブが小さすぎる

2026-09-13 • via Nuitee
T
TATSUYA • solo_traveller • jp
7
2026-09-13 • via Nuitee