HOTEL MYSTAYS Hakodate Station

Hotels
•
Mystays Hotel Group
7.9 (3015 reviews)
Wakamatu-cho 20-11 , Hakodate , JP

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
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Review Highlights

Pros:
Very convenient location (station-front / 駅近)
Breakfast praised (tasty and abundant)
Clean rooms / good cleanliness reported by many
Good value for money / reasonable price
Comfortable beds noted by several guests
Parking and convenient nearby convenience store
Cons:
Small rooms and narrow / awkward bathrooms
Crowded breakfast times due to school groups; queues for check-in
Some staff reports negative (apathetic) and occasional service errors
Limited elevators and occasional maintenance issues (locks, drainage)
No easy temperature control in some rooms; rooms can be cold or hot
Smoking-area size and lack of some free amenities (e.g., tea) reported

Categories

Cleanliness
8.4
Generally praised across many reviews (清潔, 清潔感あり); some negative reports (one review: 'cleanliness appalling', and a report of persistent dust in bath/toilet). Overall slightly above average.
Service
8
Multiple positive notes about helpful/front-desk staff, luggage storage and attentive responses to noise; some negatives include apathetic staff, name error at checkout and long check-in queues.
Location
8.7
Very frequently praised as '駅前' / in front of the station and highly convenient for transport; some minor notes about noise from nearby guests but location is a clear strength.
Room Quality
7
Mixed: comfortable large beds for some guests but many complaints about small rooms, awkward bathroom layouts and narrow/small baths; overall below average for room comfort.
Amenities
7.3
Basic amenities available (parking, smoking rooms, some facilities) but issues reported: limited elevators, lack of free tea, insufficient hooks and occasional broken fixtures.
Value for Money
8
Several mentions of good price/value and reasonable rates; guests commonly describe the hotel as good value given location and cleanliness.
Food and Beverage
8
Breakfast frequently praised as tasty and abundant, but reports of crowding (school groups) and queues at peak times reduce the score slightly.
Overall Experience
7.8
Mixed-to-positive overall: many satisfied guests highlighting location, cleanliness and breakfast; some stays were negatively impacted by small rooms, busy breakfast service or staff issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Convenient Location
FLEXSTAY INN Hakodate Station, just 4.3 km from Goryokaku Park, offers a prime location in Hakodate. Situated near key attractions like Hakodate Goryokaku and Mount Iou, guests can easily explore the city from our hotel.

Comfortable Rooms
Each room at our 3-star accommodation is equipped with modern amenities including a kettle and fridge, ensuring a comfortable stay for all guests. Free WiFi is available in all rooms for convenience.

Delicious Dining Options
Start your day right with a buffet breakfast at our on-site restaurant. For other dining choices, popular landmarks like Hakodate Station and Hakodate City Office are nearby, offering a taste of local cuisine.

Experience convenience and comfort at FLEXSTAY INN Hakodate Station. Book your stay now for a memorable Hakodate experience.

Important information:

All requests for late arrival after 00:00 are subject to confirmation by the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKD

Location

Guest Reviews

7.9
Based on 3015 reviews
Cleanliness: 8.4
Service: 8
Location: 8.7
Room Quality: 7
Amenities: 7.3
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7.8
F
FEDERICA • extended_group • it
9
2026-10-31 • via Nuitee
荒谷 • couple • jp
7
Pros:

清潔なルーム
朝食バイキング

Cons:

チェックアウト時
名前を間違われた。

2026-10-31 • via Nuitee
Y
YOSHIAKI • extended_group • jp
8
2026-10-31 • via Nuitee
H
Hisae • couple • fr
8
2026-10-31 • via Nuitee
E
Etsuko • solo_traveller • jp
6
2026-10-30 • via Nuitee
M
Misao • extended_group • jp
7
Pros:

価格

Cons:

お風呂のお湯の水圧が弱かった

2026-10-30 • via Nuitee
B
BO KAI • solo_traveller • tw
8
2026-10-29 • via Nuitee
A
Airdre • couple • au
1
Find somewhere else.
Pros:

Breakfast and location

Cons:

Cleanliness appalling. Staff apathetic. Rooms unbearably cold with no way to control temperature.

2026-10-29 • via Nuitee
P
Patrick • solo_traveller • au
10
2026-10-29 • via Nuitee
L
Liel • solo_traveller • il
7
Pros:

Great location, great staff and good value for your money

2026-10-28 • via Nuitee
怡伶 • solo_traveller • tw
8
2026-10-28 • via Nuitee
S
SHINICHI • couple • jp
7
Pros:

朝食美味しかったよ

2026-10-28 • via Nuitee
遠藤 • couple • jp
5
2026-10-28 • via Nuitee
H
HAYASHI • couple • jp
8
2026-10-28 • via Nuitee
M
marcia shizuka konno • extended_group • br
9
2026-10-28 • via Nuitee
松川 • solo_traveller • jp
8
満足
Pros:

朝食が良かった　立地も良くどこに向かうにも便利
　部屋も清潔感があった　荷物の預かりは嬉しい

Cons:

コンセントがベッドの脇にあると良かった

2026-10-27 • via Nuitee
C
Ching Yee • extended_group • hk
8
交通方便，可以一試
Pros:

空間感大，床褥舒服，可以眺望函館站

Cons:

本館只有一部升降機，沒有免費茶水

2026-10-26 • via Nuitee
F
Funamizu • couple • jp
6
後は宿泊しなくてもいいかな
Pros:

清潔ですたさの対応が良かった

Cons:

チェックインに時間がかかった
喫煙場所が狭かった
エレベーターが一つかなく待たされた

2026-10-26 • via Nuitee
N
Nopparat • couple • th
8
2026-10-24 • via Nuitee
R
Rika • extended_group • jp
8
2026-10-24 • via Nuitee