HOTEL MYSTAYS Hakodate Station

Hotels
•
Mystays Hotel Group
7.9 (2995 reviews)
Wakamatu-cho 20-11 , Hakodate , jp

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location (immediately in front of JR Hakodate Station; close to morning market and restaurants)
Clean rooms and generally good cleanliness
Well-regarded breakfast buffet with local specialties
Helpful/attentive staff in many reports (especially breakfast staff)
Convenient amenities like luggage storage and nearby food options
Cons:
Some rooms are small/cramped with limited views
Occasional service issues (one report of curt reception; some understaffing)
Air conditioning with limited temperature control
Parking information/confusing parking operations
Limited elevator capacity (possible waiting) and occasional cleaning lapses
Insufficient provided toiletries for larger parties in at least one case

Categories

Cleanliness
8.2
Generally praised as clean and new (rooms and smoking area noted as clean), though a few guests reported spots where cleaning felt insufficient.
Service
7.6
Staff frequently described as polite and helpful (especially breakfast staff), but there are isolated reports of curt reception staff and occasional understaffing.
Location
9.2
Consistently highlighted as excellent — right in front of JR Hakodate Station, very close to the morning market, shops and restaurants, ideal for sightseeing.
Room Quality
7
Rooms are clean and comfortable for many guests but often noted as small/cramped, with limited views for some and issues like limited AC temperature control.
Amenities
7.4
Useful amenities mentioned (luggage storage, smoking area, hotel parking), but some operational issues noted (confusing parking, only one elevator, limited provided toiletries).
Value for Money
8
Several guests mentioned good price-to-location balance and recommended the hotel as a worthwhile choice for Hakodate.
Food and Beverage
8.3
Breakfast buffet widely praised with local Hokkaido specialties and good taste; minor service/organisational complaints (plate placement, signage).
Overall Experience
7.5
Overall positive experience driven by location, cleanliness and breakfast, tempered by occasional service lapses, small rooms and some facility/operation annoyances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:44

Property Description

Convenient Location
FLEXSTAY INN Hakodate Station, just 4.3 km from Goryokaku Park, offers a prime location in Hakodate. Situated near key attractions like Hakodate Goryokaku and Mount Iou, guests can easily explore the city from our hotel.

Comfortable Rooms
Each room at our 3-star accommodation is equipped with modern amenities including a kettle and fridge, ensuring a comfortable stay for all guests. Free WiFi is available in all rooms for convenience.

Delicious Dining Options
Start your day right with a buffet breakfast at our on-site restaurant. For other dining choices, popular landmarks like Hakodate Station and Hakodate City Office are nearby, offering a taste of local cuisine.

Experience convenience and comfort at FLEXSTAY INN Hakodate Station. Book your stay now for a memorable Hakodate experience.

Important information:

All requests for late arrival after 00:00 are subject to confirmation by the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKD

Location

Guest Reviews

7.9
Based on 2995 reviews
Cleanliness: 8.2
Service: 7.6
Location: 9.2
Room Quality: 7
Amenities: 7.4
Value for Money: 8
Food and Beverage: 8.3
Overall Experience: 7.5
T
tsung long • family_with_children • tw
10
服務人員很熱心，還幫忙打電話给巴士公司，尋找遺忘在車上的東西。
Pros:

地點在站前很方便，風景好可看海景

Cons:

床比較軟

2026-08-29 • via Nuitee
盛傑 • extended_group • tw
9
2026-08-29 • via Nuitee
L
Luca • couple • it
10
2026-08-28 • via Nuitee
伸司 • solo_traveller • jp
10
2026-08-28 • via Nuitee
Y
yukio • solo_traveller • jp
9
Pros:

快適に過ごせました。

Cons:

繁華街の中で、駐車場入り口がわかりづらかった。

2026-08-28 • via Nuitee
S
SAWAGUCHI • couple • jp
7
便利で良かった
Pros:

タバコが吸えるのに部屋が良かった

Cons:

ロケーシがもう少し良かったらなー

2026-08-27 • via Nuitee
I
Ibuki • couple • jp
7
2026-08-27 • via Nuitee
奥田 • family_with_children • jp
8
2026-08-27 • via Nuitee
M
Mayuko • family_with_children • jp
9
2026-08-26 • via Nuitee
H
Hiroko • solo_traveller • jp
8
2026-08-26 • via Nuitee
ヤスアキ • extended_group • jp
5
・普通
Pros:

・特に無し

Cons:

・スタッフが不慣れのため　チエックイン時に待ち時間が長すぎる。

2026-08-26 • via Nuitee
H
hengchen • extended_group • tw
7
Pros:

地點

Cons:

早餐青菜裡面有頭髮

2026-08-25 • via Nuitee
K
kiyohide • couple • jp
8
2026-08-25 • via Nuitee
M
Mary • couple • au
10
Pros:

Staff and Location

2026-08-25 • via Nuitee
石村 • family_with_children • jp
7
2026-08-25 • via Nuitee
M
MING-CHIEH • extended_group • tw
3
無
Pros:

地點好

Cons:

無水，廁所小

2026-08-25 • via Nuitee
U
Umemoto • family_with_children • jp
6
2026-08-24 • via Nuitee
H
Hwee Juin • couple • sg
10
2026-08-23 • via Nuitee
R
Reggy • solo_traveller • jp
9
It was a very pleasant stay and the staff were very helpful
Pros:

Very close to the station

Cons:

As a tall person, the toilet was small for me.

2026-08-23 • via Nuitee
O
Orie • family_with_children • jp
7
2026-08-23 • via Nuitee