Smile Hotel Kobe Motomachi

Hotels
6.9 (190 reviews)
Chuo-ku Motomachi-dori 2-5-8 , Kobe , JP
+81 78-334-1515

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Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Comfortable beds
Cons:
Cleanliness issues
Limited breakfast options
Small room size

Categories

Cleanliness
5.54
Some concerns about dust accumulation and cleanliness of shared facilities.
Service
8.51
Staff were helpful and accommodating, with particular praise for communication efforts.
Location
8.55
Conveniently located near the station and attractions.
Room Quality
6
Rooms noted as small and stuffy but adequate for the price.
Amenities
7.03
Facilities provided basic needs; however, specific amenities were limited.
Value for Money
6.99
Good pricing for the area and offerings, but expectations should align with the value.
Food and Beverage
5.54
Breakfast limited and not sufficient; coffee was praised.
Overall Experience
7.01
Overall decent experience; good location and service but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:56

Property Description

Convenient Location
Located just a 2-minute walk from JR Motomachi Train Station, Smile Hotel Kobe Motomachi offers easy access to transportation, making it a perfect choice for travelers looking to explore the city.

Modern Amenities
Enjoy modern rooms equipped with free internet access and a flat-screen satellite TV at Smile Hotel Kobe Motomachi. The air-conditioned rooms with heating facilities, fridge, and en suite bathrooms provide a comfortable stay for guests.

Services and Facilities
With laundry, dry cleaning, massage services, and 24-hour front desk luggage storage, guests can relax and unwind without any worries during their stay at Smile Hotel Kobe Motomachi.

Book your stay now at Smile Hotel Kobe Motomachi for a convenient and comfortable experience!

Important information:

Full payment is required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.9
Based on 190 reviews
Cleanliness: 5.54
Service: 8.51
Location: 8.55
Room Quality: 6
Amenities: 7.03
Value for Money: 6.99
Food and Beverage: 5.54
Overall Experience: 7.01
H
hatuo • solo_traveller • jp
8
満足しています
Pros:

スタッフさんの対応に満足しています

Cons:

特に有りません

2026-09-19 • via Nuitee
M
Morgan • solo_traveller • it
8
2026-09-17 • via Nuitee
高田 • solo_traveller • jp
8
2026-09-06 • via Nuitee
S
sachiko • solo_traveller • jp
5
Pros:

フロントのスタッフさんの対応が笑顔で丁寧でとても良かったです
物価高なのにモーニングが500円で食べれたのとウエルカムドリンクのお替わりも良かったです。

Cons:

洗面所　お風呂　蛇口周りのカビが目に付き気になりました、クーラーの設定28°にしているのに暑かったり急にめっちゃくちゃ寒かったり調整が難しく眠れなかったのが残念！

2026-09-01 • via Nuitee
K
Kayoko • solo_traveller • jp
8
2026-08-31 • via Nuitee
K
Kentaro • solo_traveller • jp
5
Cons:

施設がやや古い

2026-08-30 • via Nuitee
N
Nguyen • solo_traveller • jp
6
Được
Pros:

Gần ga tàu, gần phố người Hoa, đi bộ ra Cảng cũng tiện

Cons:

Điều hòa chĩa thẳng vào giường nằm ngủ rất khó chịu

2026-08-26 • via Nuitee
W
WAKANA • solo_traveller • jp
5
今後は利用しない
Pros:

立地

Cons:

匂い

2026-08-20 • via Nuitee
H
HINATA • couple • jp
6
2026-08-15 • via Nuitee
T
Tomihide • solo_traveller • jp
4
2026-08-12 • via Nuitee
文彦 • solo_traveller • jp
7
中華街、元町商店街が至近
Pros:

中華街まで一分、元町商店街も至近でアクセスが良い

Cons:

施設自体は新しくないのでロケーション以外は特筆するものは少ない

2026-08-12 • via Nuitee
J
JUNYA • solo_traveller • jp
5
寝るための施設
Pros:

立地、アクセス
元町、南京町、駅が近い

Cons:

狭い
特にバスルーム

2026-08-06 • via Nuitee
H
hirappi • solo_traveller • jp
7
Pros:

部屋が広かったのと、駅チカで、良かった

Cons:

特になし

2026-08-05 • via Nuitee
根岸 • solo_traveller • jp
3
2026-07-19 • via Nuitee
H
hiroshi • solo_traveller • jp
5
2026-07-17 • via Nuitee
S
S- • solo_traveller • jp
6
2026-07-07 • via Nuitee
Z
Zi-Li • solo_traveller • tw
5
Pros:

櫃臺人員服務品質良好。

Cons:

浴室太小洗澡會一直打到牆壁

2026-07-07 • via Nuitee
S
Saw • solo_traveller • jp
7
2026-07-05 • via Nuitee
K
kotmi • family_with_children • jp
10
最高！
Pros:

安くて綺麗。
駅からも近いし良かったです。

Cons:

特に無い

2026-06-24 • via Nuitee
A
AKIKO • solo_traveller • jp
5
また行こうと思わない
Pros:

駅から近い

Cons:

部屋が汚い
お風呂は、カビがあった

2026-06-22 • via Nuitee