Smile Hotel Kobe Motomachi

Hotels
6.9 (168 reviews)
Chuo-ku Motomachi-dori 2-5-8 , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Massage services
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Comfortable beds
Cons:
Cleanliness issues
Limited breakfast options
Small room size

Categories

Cleanliness
5.54
Some concerns about dust accumulation and cleanliness of shared facilities.
Service
8.51
Staff were helpful and accommodating, with particular praise for communication efforts.
Location
8.55
Conveniently located near the station and attractions.
Room Quality
6
Rooms noted as small and stuffy but adequate for the price.
Amenities
7.03
Facilities provided basic needs; however, specific amenities were limited.
Value for Money
6.99
Good pricing for the area and offerings, but expectations should align with the value.
Food and Beverage
5.54
Breakfast limited and not sufficient; coffee was praised.
Overall Experience
7.01
Overall decent experience; good location and service but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:56

Property Description

Convenient Location
Located just a 2-minute walk from JR Motomachi Train Station, Smile Hotel Kobe Motomachi offers easy access to transportation, making it a perfect choice for travelers looking to explore the city.

Modern Amenities
Enjoy modern rooms equipped with free internet access and a flat-screen satellite TV at Smile Hotel Kobe Motomachi. The air-conditioned rooms with heating facilities, fridge, and en suite bathrooms provide a comfortable stay for guests.

Services and Facilities
With laundry, dry cleaning, massage services, and 24-hour front desk luggage storage, guests can relax and unwind without any worries during their stay at Smile Hotel Kobe Motomachi.

Book your stay now at Smile Hotel Kobe Motomachi for a convenient and comfortable experience!

Important information:

Full payment is required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 168 reviews
Cleanliness: 5.54
Service: 8.51
Location: 8.55
Room Quality: 6
Amenities: 7.03
Value for Money: 6.99
Food and Beverage: 5.54
Overall Experience: 7.01
S
Suzuki • extended_group • jp
6
満足です‼️
Pros:

清潔感が有って良かったです‼️

Cons:

思ってた寄り少し狭かったです⁉️

2026-05-30 • via Nuitee
M
Mitsuo • solo_traveller • jp
7
Pros:

目的地に近かった。

Cons:

Welcomeドリンクをペットボトルにして欲しい。良い

2026-05-29 • via Nuitee
R
Risa • solo_traveller • jp
10
2026-05-29 • via Nuitee
とらっち • solo_traveller • jp
4
立地的には、良いと思います。
Pros:

フロントの、接客はとても良かった。

Cons:

Aカードの、ポイントが付与されなかったのは、残念でした。事前に、説明があれば良かったと思います。

2026-05-28 • via Nuitee
T
takuzo • solo_traveller • jp
2
ビル全体のヤニ取りが必要
Cons:

とにかく部屋がタバコ臭い。
ビル全体もタバコ臭かった。
ウォシュレットの水が出ない。

2026-05-24 • via Nuitee
S
SUNAGAWA • solo_traveller • jp
10
2026-05-23 • via Nuitee
S
sayaka • couple • jp
10
2026-05-18 • via Nuitee
M
Mitsuru • solo_traveller • jp
7
思ってたより良かった。
Pros:

予定していた場所にほど近く、勧められた土産屋もすぐ側だったので便利だった。また感じの良い接客態度で好印象が持てた。

Cons:

空調、シャワー、トイレ等温度設定を始め使い勝手が今一つだった。

2026-05-17 • via Nuitee
H
hironobu • solo_traveller • jp
6
ロケーション最高
Pros:

ロケーションは最高

Cons:

設備が古い

2026-05-16 • via Nuitee
Y
yoshihiro • solo_traveller • jp
9
2026-05-06 • via Nuitee
K
Kunio • solo_traveller • jp
10
問題なし
Pros:

街の中にある便利な立地

Cons:

ビューとか求めていないので特になし

2026-05-06 • via Nuitee
M
masayuki • solo_traveller • jp
1
2026-04-29 • via Nuitee
R
Ritsuko • solo_traveller • jp
2
失敗
Pros:

駅から近かった

Cons:

設備が古く、掃除がイマイチだった

2026-04-25 • via Nuitee
M
Mikiko • solo_traveller • jp
8
Pros:

フロントの方が親切で丁寧だった
喫煙室がないホテルが増えてきてるので喫煙室をずっと無くさないでください！

Cons:

特にないです

2026-04-24 • via Nuitee
K
Kaoru • solo_traveller • jp
6
寝るだけ
Pros:

駅近

Cons:

料金が高い

2026-04-23 • via Nuitee
• solo_traveller • jp
6
2026-04-19 • via Nuitee
T
Tomiyama • couple • jp
8
2026-04-18 • via Nuitee
P
PoHsiang • couple • tw
5
Pros:

地點在商店街中，離車站近，十分方便

Cons:

季節性原因無法使用空調實在令人難以接受

2026-04-16 • via Nuitee
O
Osoko • solo_traveller • jp
7
2026-04-13 • via Nuitee
F
FRANCOISE • solo_traveller • ca
10
Pros:

L'emplacement, l'accueil du personnel

2026-04-09 • via Nuitee