Smile Hotel Kobe Motomachi

Hotels
6.9 (181 reviews)
Chuo-ku Motomachi-dori 2-5-8 , Kobe , jp
+81 78-334-1515

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Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Comfortable beds
Cons:
Cleanliness issues
Limited breakfast options
Small room size

Categories

Cleanliness
5.54
Some concerns about dust accumulation and cleanliness of shared facilities.
Service
8.51
Staff were helpful and accommodating, with particular praise for communication efforts.
Location
8.55
Conveniently located near the station and attractions.
Room Quality
6
Rooms noted as small and stuffy but adequate for the price.
Amenities
7.03
Facilities provided basic needs; however, specific amenities were limited.
Value for Money
6.99
Good pricing for the area and offerings, but expectations should align with the value.
Food and Beverage
5.54
Breakfast limited and not sufficient; coffee was praised.
Overall Experience
7.01
Overall decent experience; good location and service but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:56

Property Description

Convenient Location
Located just a 2-minute walk from JR Motomachi Train Station, Smile Hotel Kobe Motomachi offers easy access to transportation, making it a perfect choice for travelers looking to explore the city.

Modern Amenities
Enjoy modern rooms equipped with free internet access and a flat-screen satellite TV at Smile Hotel Kobe Motomachi. The air-conditioned rooms with heating facilities, fridge, and en suite bathrooms provide a comfortable stay for guests.

Services and Facilities
With laundry, dry cleaning, massage services, and 24-hour front desk luggage storage, guests can relax and unwind without any worries during their stay at Smile Hotel Kobe Motomachi.

Book your stay now at Smile Hotel Kobe Motomachi for a convenient and comfortable experience!

Important information:

Full payment is required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 181 reviews
Cleanliness: 5.54
Service: 8.51
Location: 8.55
Room Quality: 6
Amenities: 7.03
Value for Money: 6.99
Food and Beverage: 5.54
Overall Experience: 7.01
根岸 • solo_traveller • jp
3
2026-07-19 • via Nuitee
H
hiroshi • solo_traveller • jp
5
2026-07-17 • via Nuitee
Z
Zi-Li • solo_traveller • tw
5
Pros:

櫃臺人員服務品質良好。

Cons:

浴室太小洗澡會一直打到牆壁

2026-07-07 • via Nuitee
S
S- • solo_traveller • jp
6
2026-07-07 • via Nuitee
S
Saw • solo_traveller • jp
7
2026-07-05 • via Nuitee
K
kotmi • family_with_children • jp
10
最高！
Pros:

安くて綺麗。
駅からも近いし良かったです。

Cons:

特に無い

2026-06-24 • via Nuitee
F
FUMIKO • solo_traveller • jp
4
仕方ない
Pros:

駅から近い

Cons:

部屋が汚い

2026-06-22 • via Nuitee
A
AKIKO • solo_traveller • jp
5
また行こうと思わない
Pros:

駅から近い

Cons:

部屋が汚い
お風呂は、カビがあった

2026-06-22 • via Nuitee
T
TSUYAKO • solo_traveller • jp
9
仕事半分、観光半分が出来る
Pros:

観光スポットに近く、飲食には困らない

2026-06-21 • via Nuitee
N
naoki • solo_traveller • jp
3
2026-06-17 • via Nuitee
Y
YOSHIMASA • solo_traveller • jp
7
狭いけれどロケーションに恵まれて便利だった
Pros:

500円の朝食が意外によかった　フロント係のお姉さんが気持ちを入れて対応していた

2026-06-16 • via Nuitee
H
HIROKI • solo_traveller • jp
3
二度は泊まらない。
Pros:

ロケーションのみ

Cons:

独房のような部屋の割には、値段がビジネスホテルの並みより高い。

2026-06-15 • via Nuitee
T
Terada • solo_traveller • jp
6
Pros:

部屋にもよるが泊まった部屋は騒音も少ない。
一人泊まりなら良いと思います。
ホテルの立地条件が良く便利
室内も整理されて綺麗

Cons:

荷物スペースの確保
バスタブが小さい
冷蔵庫の音が気になる
素泊まりでは宿泊代金は若干割高？

2026-06-14 • via Nuitee
U
Uemura • solo_traveller • jp
10
2026-06-05 • via Nuitee
A
ayaki • solo_traveller • jp
8
2026-06-01 • via Nuitee
S
Suzuki • extended_group • jp
6
満足です‼️
Pros:

清潔感が有って良かったです‼️

Cons:

思ってた寄り少し狭かったです⁉️

2026-05-30 • via Nuitee
M
Mitsuo • solo_traveller • jp
7
Pros:

目的地に近かった。

Cons:

Welcomeドリンクをペットボトルにして欲しい。良い

2026-05-29 • via Nuitee
R
Risa • solo_traveller • jp
10
2026-05-29 • via Nuitee
とらっち • solo_traveller • jp
4
立地的には、良いと思います。
Pros:

フロントの、接客はとても良かった。

Cons:

Aカードの、ポイントが付与されなかったのは、残念でした。事前に、説明があれば良かったと思います。

2026-05-28 • via Nuitee
T
takuzo • solo_traveller • jp
2
ビル全体のヤニ取りが必要
Cons:

とにかく部屋がタバコ臭い。
ビル全体もタバコ臭かった。
ウォシュレットの水が出ない。

2026-05-24 • via Nuitee