HOTEL ARRiZUL CONGRESS

Hotels
8.6 (1425 reviews)
Calle Ronda 3 , San Sebastián , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Issues with cleanliness
Some rooms are small

Categories

Cleanliness
8.04
Some reviews mentioned issues with cleanliness in the room.
Service
9.01
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.05
Consistently praised for being close to main attractions.
Room Quality
8.2
Some rooms were noted as small or dark.
Amenities
8.63
Complimentary drinks and breakfast were appreciated.
Value for Money
8.49
Overall value was perceived as good given location and amenities.
Food and Beverage
8.74
Breakfast was frequently highlighted as excellent.
Overall Experience
8.61
Overall satisfaction based on several positive aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:18

Property Description

Modern Rooms with Complimentary Minibar
Experience comfort and convenience in our modern rooms at Hotel Arrizul Congress. Each room is equipped with a flat-screen TV, private bathroom, and a free minibar for your enjoyment.

Buffet Breakfast and Multilingual Staff
Start your day right with a delicious buffet breakfast served daily. Our friendly receptionists are fluent in English, French, and Spanish, ensuring a seamless stay for all guests.

Convenient Amenities and Prime Location
Enjoy complimentary coffee at our reception, meeting facilities, gym access, and bike hire services. Located near popular restaurant areas and just a short walk from the Old Town and Victoria Eugenia Theatre.

Book your stay at Hotel Arrizul Congress for a memorable experience in San Sebastián!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 11 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1425 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.2
Amenities: 8.63
Value for Money: 8.49
Food and Beverage: 8.74
Overall Experience: 8.61
D
David • extended_group • ie
8
2026-06-11 • via Nuitee
A
Arni • solo_traveller • is
6
2026-06-10 • via Nuitee
B
Beatriz • solo_traveller • br
10
Pros:

O conforto

2026-06-08 • via Nuitee
Z
Z507TZbrentm • Couples
10
San Sebastián food tour
Pros:

Great location, just across from the Town Centre and old town but close to the surf beach. Easy walk to the old town shops etc. lots of cafes and restaurants nearby.

2026-06-07 • via Tripadvisor
S
Sonja • family_with_children • cy
7
2026-06-06 • via Nuitee
Y
YUTA • extended_group • gb
8
2026-06-04 • via Nuitee
A
Ann Sofie • couple • se
9
Pros:

God frukost som även hade en del lokala specialiteter. Hotellet bjöd på kaffe och ett glas cava i foajén under dagtid. Lugnt och bra läge, nära den stora surfingstranden och med en kvarts promenadavstånd till Gamla stan.

2026-06-04 • via Nuitee
C
Carina • solo_traveller • se
7
Pros:

Läget i Gros var mycket bra! Sköna sängar

Cons:

Hade större förväntningar på frukostbuffen, den saknade mycker dessutom serveras den i källaren i ett rum utan fönster, lite klaustrofobiskt, håller inte fyra stjårnor. Rummet vi fick hade heller inget fönster bara en dörr mot en pytte gård utan solljus.

2026-06-02 • via Nuitee
P
Parunakyan • family_with_children • tr
7
2026-06-01 • via Nuitee
E
Eileen • couple • gb
9
A great stay, would stay again
Pros:

Friendly staff, good sized room and bathroom.
Appreciated the minibar and coffee. Great location.

Cons:

Found the bed a little too hard

2026-05-31 • via Nuitee
K
Kara • couple • us
8
Pros:

It’s was clean and good size. Beds very comfortable.

Cons:

The walls/floor were thin and you can hear people entering and leaving and walking.

2026-05-29 • via Nuitee
T
Tim • couple • gb
9
2026-05-29 • via Nuitee
C
cansozeri • solo_traveller • tr
10
Pros:

I had a wonderful stay at Arrizul Congress. The hotel is very well located, making it easy to explore the city. The room was beautiful, comfortable, and very clean. The staff were extremely friendly, welcoming, and helpful throughout my stay. I was very happy with my experience and would definitely recommend this hotel.

2026-05-26 • via Nuitee
M
Marco • solo_traveller • it
6
Pros:

Nulla

Cons:

Nulla

2026-05-25 • via Nuitee
L
Lara • solo_traveller • hr
10
2026-05-25 • via Nuitee
J
Jonas • couple • se
9
Utmärkt
Pros:

Fasculiteter och läge

2026-05-25 • via Nuitee
A
Adriana • couple • ar
9
Muy buena.
Pros:

Limpieza, cordialidad, ubicación.

Cons:

Toalla para el bidet

2026-05-20 • via Nuitee
C
chikako • couple • jp
10
とっても良かったです。
Pros:

旧市街地に近く、交通の便など、立地もよく、綺麗で広くてとても満足です。スタッフの方も感じ良くて気持ちよく滞在できました。次回もここに宿泊したいと思います。

Cons:

特には悪い点はなかったです。

2026-05-18 • via Nuitee
K
Katalin • couple • hu
9
2026-05-18 • via Nuitee
E
Evelyn • extended_group • pr
8
Well located but expensive stay.
Pros:

Good location, good breakfast.

Cons:

Overpriced! We stayed in different hotels in a 24-days trip, and this was one of the most expensive hotels.

2026-05-16 • via Nuitee