HOTEL ARRiZUL CONGRESS

Hotels
8.6 (1479 reviews)
Calle Ronda 3 , San Sebastián , ES
+34 943 32 70 26

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Issues with cleanliness
Some rooms are small

Categories

Cleanliness
8.04
Some reviews mentioned issues with cleanliness in the room.
Service
9.01
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.05
Consistently praised for being close to main attractions.
Room Quality
8.2
Some rooms were noted as small or dark.
Amenities
8.63
Complimentary drinks and breakfast were appreciated.
Value for Money
8.49
Overall value was perceived as good given location and amenities.
Food and Beverage
8.74
Breakfast was frequently highlighted as excellent.
Overall Experience
8.61
Overall satisfaction based on several positive aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:18

Property Description

Modern Rooms with Complimentary Minibar
Experience comfort and convenience in our modern rooms at Hotel Arrizul Congress. Each room is equipped with a flat-screen TV, private bathroom, and a free minibar for your enjoyment.

Buffet Breakfast and Multilingual Staff
Start your day right with a delicious buffet breakfast served daily. Our friendly receptionists are fluent in English, French, and Spanish, ensuring a seamless stay for all guests.

Convenient Amenities and Prime Location
Enjoy complimentary coffee at our reception, meeting facilities, gym access, and bike hire services. Located near popular restaurant areas and just a short walk from the Old Town and Victoria Eugenia Theatre.

Book your stay at Hotel Arrizul Congress for a memorable experience in San Sebastián!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

8.6
Based on 1479 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.2
Amenities: 8.63
Value for Money: 8.49
Food and Beverage: 8.74
Overall Experience: 8.61
P
Pedro • solo_traveller • cr
7
2026-10-17 • via Nuitee
E
Esraa • couple • sa
9
Amazing.
2026-10-17 • via Nuitee
G
Gudmunda S. • solo_traveller • is
9
2026-10-17 • via Nuitee
O
O'Donnell • solo_traveller • ie
7
Pros:

Great location

Cons:

Expected a kettle in the room, pity none provided.

2026-10-16 • via Nuitee
A
Abrisbt • couple • mx
10
Pros:

muy buen trato de la gente, desayuno bueno y el hotel esta céntrico

2026-10-16 • via Nuitee
O
Oscar M. • couple • es
10
Pros:

Ubicación, limpieza y baño.

2026-10-15 • via Nuitee
S
Sandra • extended_group • de
7
Pros:

Unterkunft relativ zentral, sehr gutes Frühstücl - frischer OSaft, diverser Eiergericjte, Zimmer sehr klein

Cons:

Zimmer klein

2026-10-14 • via Nuitee
C
Carlos • couple • es
10
2026-10-13 • via Nuitee
H
Hiroshi • couple • jp
7
2026-10-13 • via Nuitee
K
Kathleen • couple • ca
9
Lovely hotel in a quiet neighborhood.
Pros:

Great location, comfortable rooms and lovely, helpful staff.

Cons:

Nothing to dislike.

2026-10-12 • via Nuitee
H
Helena • couple • se
9
En väldigt lyckad och trevlig vistelse i San Sebastian med ett väldigt bra boende.
Pros:

Hotellet låg väldigt bra till. Gångavstånd till det mesta.
Personalen på hotellet var väldigt välkomnande och fixade fram en väldigt fin frukost när vi behövde åka tidigt från hotellet.

Cons:

Hårda sängar.

2026-10-11 • via Nuitee
T
TYMKOW • couple • fr
4
2026-10-11 • via Nuitee
N
Nikolai • couple • ru
10
Pros:

Все невероятно хорошо, чисто, месторасположение идеально

2026-10-10 • via Nuitee
S
Solberg • solo_traveller • no
8
Anbefaler helt klart hotellet videre
Pros:

Sentralt, rent og pent hotell

Cons:

Litt små rom for 3 personer, men fint og god standard

2026-10-09 • via Nuitee
A
ANGELA • couple • gb
10
Perfect
Pros:

Great location, quiet but easy to walk to every where. Bathroom had lovely large mirror & spacious. Breakfast excellent with a lot to choose from. Air conditioning not noisy.

2026-10-09 • via Nuitee
C
Claire • couple • us
10
Great location
Pros:

I like the location it's in Gros area not as busy area. Facilities are clean and friendly staff. 10-20 mins walkable to bus/train station, Old town, centro, just have to cross the bridge.

Cons:

Nothing.

2026-10-08 • via Nuitee
L
Li • couple • ch
10
2026-09-19 • via Nuitee
Y
YVONNE • extended_group • ie
9
Location, Location, Location :)
Pros:

The staff were super nice and accommodating, the room was cleaned to perfection everyday. Shower was fab. The location was amazing. I was absolutely come back here to stay again. Highly recommend,

Cons:

The only negative things I could say is there are no coffee facilities in the room. But they have coffee facilities you can avail of downstairs in the lobby from 12.00 but it actually turned out to be okay as you are near so many wonderful cafes and restaurants so it wasn't really an issue. It made you get up and go out early :)

2026-09-15 • via Nuitee
J
James • couple • ca
9
Restful and relaxing
Pros:

Centrally located, easy to walk to the beaches and restaurants. The staff were friendly and very helpful.

Cons:

The walls were thin but generally the place was quiet.

2026-09-15 • via Nuitee
S
silvia • solo_traveller • ar
8
Pros:

Great location at walking distance to the old town, beach, bus and train station, public transportation and bars
Modern comfortable hotel. Stayed in a single room which was fine, with no space to spare, yet the bed was very comfortable and with a good size
The courtesy of the beverages in the room was a very nice touch as well as the coffee and beverages at the lobby in the afternoon

Cons:

A little bit larger room and more hanging pegs in the bathroom

2026-09-15 • via Nuitee