HOTEL ARRiZUL CONGRESS

Hotels
8.6 (1414 reviews)
Calle Ronda 3 , San Sebastián , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Issues with cleanliness
Some rooms are small

Categories

Cleanliness
8.04
Some reviews mentioned issues with cleanliness in the room.
Service
9.01
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.05
Consistently praised for being close to main attractions.
Room Quality
8.2
Some rooms were noted as small or dark.
Amenities
8.63
Complimentary drinks and breakfast were appreciated.
Value for Money
8.49
Overall value was perceived as good given location and amenities.
Food and Beverage
8.74
Breakfast was frequently highlighted as excellent.
Overall Experience
8.61
Overall satisfaction based on several positive aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:18

Property Description

Modern Rooms with Complimentary Minibar
Experience comfort and convenience in our modern rooms at Hotel Arrizul Congress. Each room is equipped with a flat-screen TV, private bathroom, and a free minibar for your enjoyment.

Buffet Breakfast and Multilingual Staff
Start your day right with a delicious buffet breakfast served daily. Our friendly receptionists are fluent in English, French, and Spanish, ensuring a seamless stay for all guests.

Convenient Amenities and Prime Location
Enjoy complimentary coffee at our reception, meeting facilities, gym access, and bike hire services. Located near popular restaurant areas and just a short walk from the Old Town and Victoria Eugenia Theatre.

Book your stay at Hotel Arrizul Congress for a memorable experience in San Sebastián!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 11 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1414 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.2
Amenities: 8.63
Value for Money: 8.49
Food and Beverage: 8.74
Overall Experience: 8.61
A
Adriana • couple • ar
9
Muy buena.
Pros:

Limpieza, cordialidad, ubicación.

Cons:

Toalla para el bidet

2026-05-20 • via Nuitee
K
Katalin • couple • hu
9
2026-05-18 • via Nuitee
C
chikako • couple • jp
10
とっても良かったです。
Pros:

旧市街地に近く、交通の便など、立地もよく、綺麗で広くてとても満足です。スタッフの方も感じ良くて気持ちよく滞在できました。次回もここに宿泊したいと思います。

Cons:

特には悪い点はなかったです。

2026-05-18 • via Nuitee
E
Evelyn • extended_group • pr
8
Well located but expensive stay.
Pros:

Good location, good breakfast.

Cons:

Overpriced! We stayed in different hotels in a 24-days trip, and this was one of the most expensive hotels.

2026-05-16 • via Nuitee
T
Turgay • couple • gb
8
2026-05-15 • via Nuitee
S
Sánchez Bacardit • extended_group • es
7
2026-05-14 • via Nuitee
N
Noemi • solo_traveller • hu
8
Cons:

Would have been practical to have some coat hanging option or hooks by the door. Small missing feature, but makes a whole lot of difference that you can hang your bag and coat up and not have to walk through the whole room to the wardrobe or just throw them on the bed.

2026-05-14 • via Nuitee
G
gigel • solo_traveller • ro
9
Cons:

Fara parcare

2026-05-13 • via Nuitee
H
hirsh • solo_traveller • us
9
Pros:

Clean and comfortable. Friendly front desk person and glass of cava at check in was a nice touch. Convenient for one night Camino stay and reasonably priced. Free mini bar with water, small bottle of cava, a beer and cola was a nice touch.

Cons:

No kettle or coffee maker in room.

2026-05-13 • via Nuitee
T
Tim • couple • us
9
I would stay here again; staff was very nice and rooms were clean and well appointed
Pros:

Location and that it was clean

Cons:

Price was a bit high; room had no view

2026-05-13 • via Nuitee
F
Francesca • couple • it
5
Very basic hotel
Pros:

The location is excellent, close to the restaurants and walking distance to the beaches

Cons:

The hotel is very basic. It’s ok if you are staying only one night. There is no kettle, no coffee maker, even the tv is a old one, not connected to the internet. Absolutely no toiletries in the bathroom, no disposable handkerchiefs.

2026-05-11 • via Nuitee
E
E • solo_traveller • es
10
2026-05-11 • via Nuitee
E
Emil • extended_group • hu
10
2026-05-10 • via Nuitee
R
Rohan • solo_traveller • gb
9
2026-05-09 • via Nuitee
J
jonny • couple • se
10
Pros:

Great location, close to old town and beach. Staff super welcoming and helpfull

2026-05-08 • via Nuitee
J
Jean-Louis • couple • fr
8
Une étape
Pros:

Un hôtel propre, accueillant et bien situé, à condition de marcher un peu.

Cons:

Le rapport qualité / prix doit être amélioré.

2026-05-04 • via Nuitee
J
Jacinta • couple • ie
7
2026-05-04 • via Nuitee
R
Rodney • extended_group • ar
7
Estuvo bien, podría estar mucho mejor con un poco más de dedicación
Pros:

La ubicación

Cons:

Algunas cosas en la atención del front desk
El personal del desayuno y limpieza excelente

2026-05-04 • via Nuitee
加藤 • extended_group • jp
7
2026-05-04 • via Nuitee
I
Ines • family_with_children • pt
8
2026-05-04 • via Nuitee