Hotel Terrace Yokohama

Hotels
7.5 (213 reviews)
Hanasakicho 3-95 , Yokohama , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Complimentary services
Comfortable stay
Cons:
Room cleanliness issues
Limited amenities
Mixed value for price

Categories

Cleanliness
6.8
Guests had mixed reviews on cleanliness with some mentioning issues.
Service
8.8
Service received high praise for being friendly and accommodating.
Location
8.3
The hotel's location was highly regarded for its convenience.
Room Quality
6.1
Rooms received negative feedback for cleanliness and maintenance issues.
Amenities
7.4
Mixed reviews on amenities with some guests appreciating the additional services.
Value for Money
7.2
Guests had varied opinions on the value for the price paid.
Food and Beverage
6.8
Food and beverage offerings received mixed feedback on variety and quality.
Overall Experience
8.6
Most guests had a positive overall experience and highlighted the friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-24 12:17

Property Description

Convenient Location in Yokohama
Hotel Terrace Yokohama, ideally located in the Naka Ward district, offers easy access to popular attractions like Sankeien and Nissan Stadium.

Comfortable Rooms and Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi and a private bathroom. Each room is equipped with a kettle, flat-screen TV, and complimentary toiletries for a relaxing stay.

Multilingual Support and Nearby Parks
The hotel provides multilingual staff fluent in English, Japanese, and Korean for your convenience. Explore Higashiyamata Park and Yamada Fuji Park located just a short distance away.

Experience a blend of convenience and comfort at Hotel Terrace Yokohama. Book your stay now for a memorable experience.

Important information:

Please note, check-in hours are from 15:00. Luggage storage is available on site prior to check-in upon request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 213 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.3
Room Quality: 6.1
Amenities: 7.4
Value for Money: 7.2
Food and Beverage: 6.8
Overall Experience: 8.6
C
Chih Chen • couple • tw
8
2026-07-23 • via Nuitee
M
MIZUYO • solo_traveller • jp
8
もう少しお安く泊まれたらよかったかな
Pros:

年代を感じさせましたが、清潔で過ごしやすかったです。お風呂も気持ちよかったです。

Cons:

あんまり感じなかった

2026-07-14 • via Nuitee
T
Tetsuo • family_with_children • jp
7
2026-07-05 • via Nuitee
T
tomizawa • family_with_children • jp
9
大変良かったです
Pros:

とても、フロントの人が親切でした。孫を連れて行き荷物が沢山ありましたか、部屋まで運んでもらい、食事に行く時は雨が降るかもで傘もお借りしまして、心遣いが嬉しかったです。ありがとうございました。😊

2026-06-23 • via Nuitee
H
HOTTA • couple • jp
10
2026-06-20 • via Nuitee
T
toshie • couple • jp
5
値段的に仕方ない
Pros:

ウェルカムドリンクとアミニテイが必要な分だけ使えた事。

Cons:

お部屋がタバコの臭いが染み付いていた。
エレベーター1階の↑、スイッチが押し方により作動しなかった。

2026-06-14 • via Nuitee
T
TOMOKO • family_with_children • jp
8
大浴場に子供が大喜びでまた来たいと言ってました。駅近で飲食店も周囲に多く便利で、学校が近いので治安も安心。
Pros:

大浴場が最高です。コーヒー・お茶、お茶漬けのサービスが嬉しい。漫画も豊富で夜が飽きません。児童書もあるのが良いです

Cons:

設備が古くて水回りがちょっと不安でした

2026-06-14 • via Nuitee
水田 • solo_traveller • jp
7
Pros:

朝ごはん

Cons:

なし

2026-05-25 • via Nuitee
水田 • solo_traveller • jp
7
Pros:

朝ごはん

Cons:

なし

2026-05-25 • via Nuitee
T
Takeaki • family_with_children • jp
4
2026-05-16 • via Nuitee
T
takasugi • solo_traveller • jp
8
2026-04-29 • via Nuitee
山口 • extended_group • jp
9
スタッフさん最高です。
Pros:

スタッフさんに本当に親切で丁寧な対応をしていただいて感激しました。

Cons:

施設自体が古いんだろうなと言う感じはしました。

2026-04-28 • via Nuitee
A
Ayumi • family_with_children • jp
10
またね。
Pros:

フロントの方がすごく親切で丁寧でした。
ホテルにいる時間はあまり無かったのですが
いる間は問題なく快適でした

Cons:

施設や整備が古いということは良くなかったことですが
それらを補おうとしてくださるスタッフの方たちのお陰で
これという良くなかったこと。はなかったですよ

2026-04-27 • via Nuitee
A
Ayumi • extended_group • jp
10
2026-04-27 • via Nuitee
近藤 • solo_traveller • jp
8
2026-04-26 • via Nuitee
H
HIROYUKI • solo_traveller • jp
10
Pros:

スタッフが親切

2026-04-24 • via Nuitee
I
IKUKO • solo_traveller • jp
5
2026-04-20 • via Nuitee
K
kumi • family_with_children • jp
8
良かった
Pros:

スタッフの方が親切で感じのいい方たちでした。

2026-04-19 • via Nuitee
Y
yuuko • family_with_children • jp
3
くつろげなく残念　次は無し
Pros:

ロケーションは良かった。

Cons:

お風呂とトイレが狭すぎました。トイレで立ち上がる時頭がぶつかるほどでした。
お風呂のドア付近に黒ずみがあり、清潔感にかけてました。
段差があり転びかけ、老人には不向きなホテルかと思います。

2026-04-19 • via Nuitee
智美 • couple • jp
7
2026-04-16 • via Nuitee