Heaven Cave House

Hotels
•
Independent
8.6 (49 reviews)
Dutlu Cami Mahallesi, Cingilli Bayir No. 24, Ürgüp, Nevsehir, 50400 , Ürgüp , TR
90-384-3417194

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Facilities

Free breakfast
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Free breakfast
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Good internet access
Friendly staff
Cons:
Uncomfortable bed
Average breakfast

Categories

Cleanliness
8.23
Standard quality for this hotel tier.
Service
9.2
Kadir at the reception was very polite and friendly, and made every effort to resolve issues.
Location
8.74
Standard quality for this hotel tier.
Room Quality
8.19
The bed was not very comfortable due to being two single beds combined.
Amenities
8.72
Standard quality for this hotel tier.
Value for Money
8.68
Standard quality for this hotel tier.
Food and Beverage
8.23
Breakfast was average.
Overall Experience
8.8
Overall satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:38

Property Description

Recreational Activities and Beautiful Views
Take advantage of the bicycles to rent and enjoy the scenic terrace and garden at Heaven Cave House.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi access, tour assistance, and even barbecue grills available. Indulge in a delicious meal at the restaurant or opt for room service, with a daily buffet breakfast included.

Comfortable Rooms and Central Location
Relax in one of the 9 air-conditioned rooms with LCD TVs, free Wi-Fi, and private bathrooms. Explore nearby attractions such as Göreme National Park and Urgup Museum.

Book your stay at Heaven Cave House in Ürgüp now for a memorable Cappadocia experience!

Important information:

Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 49 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
T
Tolgahan • family_with_children • de
8
Super schön
Pros:

Sehr schön freundliche mit Arbeiter sauber aber bei uns im Zimmer wegen schlechte Luft bissen komisches Geruch

Cons:

Ich habe einen suite gebucht habe auch dem entsprechend bezahlt aber bekommen einfache Zimmer

2026-01-15 • via Nuitee
C
Cafer
8
İdare eder
Pros:

Kahvaltı orta halli, idare eder. Yatak iki teklinin birleşimi dolayısı ile çok rahat değil. İnternet erişimi çok iyi.
Resepsiyonda ki Kadir çok nazik, güler yüzlü ve sorunları çözmek için elinden gelen bütün imkanlarını sonuna kadar kullandı.

2025-08-12 • via Nuitee
E
Emine
6
Fiyatına göre eh işte
Pros:

Kahvaltı saatine yetişemesek bile bebeğimiz yüzünden bize anlayış gösterip omlet hazırlamaları çok hoşumuza gitti. Hoş bir bahçesi var. Odalar gayet iyi ama biraz daha bakımlı olabilirdi . Duşakabinin temizlenmesi gerekiyordu.

2025-06-08 • via Nuitee
E
Emre
4
Pros:

Odamız giriş katta olduğu için pencere karşısında oturanların sesleri oda içerisindeydi. Ayrıca duş içerisindeki gider tıkalıydı ve su gitmiyordu. Taharet musluğu çalışmıyordu. Odanın özellikle banyonun genel temizliği kötüydü.

2025-05-22 • via Nuitee
M
Muhammet
6
Pros:

Jakuzi bozuktu odanın havalandırmasını çalıştıran pervane çok ses yapıyordu duşa kabinin tepe duş başlığı bozuktu

2025-02-16 • via Nuitee
M
Murat
10
Pros:

Ailem ile 3 gece konakladık gayet güzel di çalışanların güzel yüzlü ve samimi davranışları içğn ayrıca tesekkurler

2025-01-23 • via Nuitee
M
Mehveen • family
6
Pros:

The hotel was clean but also not. The bedding we had was very old, stained, and had hair. There also were multiple ants and spiders in the bathroom and a few ants crawling on the bed - which I guess is expected since it’s a cave hotel. We asked them to bug spray the room and to clean it. They didn’t clean it while we were out on our tour; maybe, they bug sprayed it. The staff is nice. Breakfast is good. We just wouldn’t stay again.

2024-12-26 • via Nuitee
T
Tab
4
Pros:

I

2024-11-05 • via Nuitee
H
Hans
10
Sehr gutes Hotel mit top Lage, schönen Innenhof
Pros:

Ein sehr gut gelegenes, gemütliches Hotel mit herrlichem Innenhof. Wir hatten eine Höhlen – Suite, originell eingerichtet mit sehr großen Badezimmer und einem eigenen Whirlpool.
Ausgesprochen freundliches und hilfsbereites Personal und sehr nette Gastgeber. Sehr zu empfehlen!

2024-10-27 • via Nuitee
G
Gokhan • friends
10
Pros:

It was a nice and clean big family room in a cozy and cave hotel. Staff was friendly. In case you wanna book any other attractions they also help you. Garden is beautiful to hang out night time or after breakfast to sip your coffee. I really loved the place since it’s in the centre of Urgup!

2024-06-16 • via Nuitee
S
Suleman
10
Suleman
Pros:

Hotel Staff and specially Manger Alein very co opertive and helpfull
Thanks for everything

2023-12-30 • via Nuitee
I
Ibrahim • young couple • sa
10
Exceptional
Pros:

Location is good and staff are very nice and helpful. The architect of the room is very nice

Cons:

Cleanliness of the facility needs to be maintained.

2023-12-28 • via Nuitee
V
Verified traveler
6
Cappadocia Ultra Trail
Pros:

Cappadocia Ultra Trail için konakladık. Genel olarak memnun kaldık, odalar fena değil, çalışanlar yardımcı oluyor.

Kahvaltı katı için çok dik bir merdiveni çıkmanız gerekiyor, eğer yanınızda yaşlı biri varsa veya engelliyseniz sorun olabilir.

Kahvaltı seçenekleri çok az ve temizlik çok özenli değil, dünden kalma kırıntılar yerlerde, temiz tabakların üzerinde bir şeyler vardı anlayamadım.

Biz yarış için geldiğimiz için pek konfor aramadık genel olarak memnun ayrıldık.

2023-10-16 • via Nuitee
R
Ravindra • young couple • in
7
Good
2023-10-03 • via Nuitee
E
Ercan
10
Super Ambiente
Pros:

Guter service, nettes Personal,
Frühstück nicht viel Auswahl, aber dafür schmeckt es im Gegensatz bei einigen großen Hotels.

2023-08-19 • via Nuitee
A
Amanda • solo traveller • za
9
A night in Cappadocia
Pros:

I liked the unique room and the set up of the garden. The staff were also great.

2023-06-17 • via Nuitee
B
Bibin • review category business travellers • in
8
Very good
2023-06-13 • via Nuitee
K
Klaus-Jürgen • partner
8
Pros:

Es gibt einen schönen Garten, der zum Verweilen einlädt. Leider gibt es keine Möglichkeit, Getränke, gleich welcher Art, im Hotel zu kaufen. Es gibt auch keine Lobby, die zum Sitzen einlädt.

2023-06-11 • via Nuitee
J
Jannelle • group • cr
7
The pictures were beautiful, but the room left much to be desired.
Pros:

Breakfast was good. No complaints there. The garden was lovely. Our room had great potential and it was very close to the center of town.

Cons:

It was advertised as spacious for 4 people. For us it was barely big enough for 3. The beautiful jacuzzi tube held only two inches of water. It never filled. The beautifully tiled Hamam room was cold even though I asked how we could use. Basically one could sit on the cold marble and throw hot water over your back. The walls shed sand so that your clothes became gritty if you brushed against them and the maid service never swept us the sand that came off the walls. We were given small bottles of water only every other day where other hotels were generous with drinking water.

2023-06-05 • via Nuitee
L
Louise • young couple • ca
9
Superb
Pros:

Great location, great staff , great breakfast, and our room had a balcony which was an added bonus.

Cons:

Very minor, but I would have appreciated a luggage rack.

2023-05-25 • via Nuitee