Palm Continental Hotel

Hotels
6.6 (757 reviews)
9 Church Street, Amalgam , Johannesburg , za
+27 87 805 6162

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Breakfast quality
Cons:
Cleanliness issues
Poor amenities
Bad food quality

Categories

Cleanliness
4.74
Several mentions of filthiness and lack of cleanliness.
Service
8.72
Positive sentiments about staff friendliness and helpfulness.
Location
8.76
Easy access and good location noted in multiple reviews.
Room Quality
5.71
Issues with room maintenance and smell reported.
Amenities
5.24
Negative feedback about missing amenities and facilities.
Value for Money
5.7
Mixed reviews suggesting perceived lack of value.
Food and Beverage
4.74
Negative comments about food quality.
Overall Experience
9.22
Positive sentiments overall despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:43

Property Description

Luxurious Amenities

Indulge in the comfort of our air-conditioned rooms equipped with modern facilities like flat-screen TVs, refrigerators, and complimentary toiletries. Some rooms even offer stunning city views for a truly unforgettable stay.

Relaxation and Wellness

Unwind and rejuvenate at our onsite spa, fitness center, and hot tub. Take a refreshing dip in our indoor, heated pool or savor a delicious meal at our restaurant. Our 24-hour front desk is always ready to assist you for a hassle-free experience.

Convenient Location

Located just a few kilometers away from popular attractions like Crown Mines Golf Club and Gold Reef City, Palm Continental Hotel offers easy access to explore the vibrant city of Johannesburg. Book now and experience luxury at its finest.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.6
Based on 757 reviews
Cleanliness: 4.74
Service: 8.72
Location: 8.76
Room Quality: 5.71
Amenities: 5.24
Value for Money: 5.7
Food and Beverage: 4.74
Overall Experience: 9.22
V
Victoria • solo_traveller • za
5
😒
Pros:

The location is quite. The lady at the reception was so welcoming. She even offered me heiygenic kit since I was not prepared for a stay over , buy i was forced because of the transport shortage.

Cons:

The room was big enough with clean bathroom with soft towels but on the right hand side pedestal , there is dirtness (growing mushrooms like thing with black web), this thing have frightened me the whole night. I was at room 203 (24/07/26)

2026-07-25 • via Nuitee
J
joyce • family_with_children • za
4
Pros:

Breakfast was tops

Cons:

The location of the hotel and outdated toilet and little sugar and no coffee in the room

2026-07-24 • via Nuitee
R
Rochelle • solo_traveller • za
10
2026-07-23 • via Nuitee
Z
Zubair • solo_traveller • za
1
2026-07-23 • via Nuitee
M
Mpilonhle • solo_traveller • za
5
Pros:

Cleanness

Cons:

Food

2026-07-22 • via Nuitee
L
Lebogang • solo_traveller • za
8
Excellent
Pros:

It’s very clean

Cons:

Some of the furniture were broken

2026-07-22 • via Nuitee
N
Nadia • solo_traveller • za
10
2026-07-22 • via Nuitee
M
MR GIDEON MALESWENA • solo_traveller • za
3
2026-07-21 • via Nuitee
H
Habiburrahman • solo_traveller • za
8
2026-07-19 • via Nuitee
S
Sma • solo_traveller • za
4
Pros:

Neatness

Cons:

It was dark like hell no light
Their generator crushed two times in our stay my phone battery was off😡

2026-07-19 • via Nuitee
M
Motaung • extended_group • za
7
2026-07-14 • via Nuitee
T
Thozamile • solo_traveller • za
9
2026-07-10 • via Nuitee
Z
Zaynab • solo_traveller • za
1
Cons:

Firstly, a staff member barged into the room
Secondly, the shower door was not closing
Thirdly, there was no milk for coffee

2026-07-06 • via Nuitee
J
Janus • family_with_children • za
1
Will not book here again
Cons:

I am writing to express my disappointment regarding our recent stay at your hotel.

I have stayed at your hotel on more than five occasions, although my previous visit was approximately two years ago. I noticed the notices regarding the construction, which I completely understand. However, as the construction is outside, it should not affect the standard of the rooms or the overall guest experience.

Unfortunately, our room had several issues, including:

* Damaged headboards (see attached photos).
* Very low water pressure in the shower.
* Only one pillow per person.
* An extremely hard mattress.
* Very limited television channels, with virtually nothing to watch.

The breakfast experience was even more disappointing. We were not asked how we would like our eggs prepared and were simply served hard eggs. In the end, the only items we could eat were the eggs and toast.

The sausages were completely unacceptable and appeared unfit for consumption. I have attached photographs for reference. We also requested a simple condiment, tomato sauce, but were instead given what appeared to be a chilli marinade in a small saucer.

I paid full price for this stay—more than I could have paid at many other hotels—because I trusted the quality of your establishment based on my previous experiences. Sadly, the standard we experienced was nowhere near what I have come to expect from your hotel.

This email is not intended to demand a refund. Rather, I want to make management aware of how disappointing it is to pay over R1,000 for accommodation and receive this level of service and quality. I sincerely hope this feedback is taken seriously so that future guests do not have the same experience.

It is truly a shame, as I have always enjoyed staying at your hotel in the past. I hope you will take this feedback as an opportunity to improve the standard of service that guests expect.

2026-07-05 • via Nuitee
T
Thabang • couple • za
8
2026-07-04 • via Nuitee
S
Sumaiyah • family_with_children • za
8
2026-07-01 • via Nuitee
P
Pindiwe • solo_traveller • za
10
Pros:

The room was

Cons:

Breakfast was awful, I didn't enjoy it at all. I hope you fix it.

2026-06-30 • via Nuitee
S
Sarah • solo_traveller • za
3
2026-06-29 • via Nuitee
S
Suklal • solo_traveller • za
9
Pros:

It was gud n were able to request n order food n staff shops were near n garage also great place i mst say.

Cons:

All was gud ..try to put microwaves in rooms so even if came late wit ur food ull be able to warm it .

2026-06-29 • via Nuitee
A
Aaron • couple • za
10
Good value for money.
Pros:

The facility is clean and the staff is hospitable.

Cons:

The aircon was not working properly.

2026-06-29 • via Nuitee